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January 5, 2020

Snapdocs losing business to zigsig, and signingorder.com

Filed under: Signing Company Gossip — admin @ 9:20 am

When Snapdocs got popular back in 2015, I thought that was bad news
for us. However, there are other businesses copying Snapdocs’ style
which is bad news for Snapdocs. Fortunately for me, 123notary’s style
of running our directory is less high-tech, and more based on me
having knowledge of the business. Someone can buy into a notary
business or directory, but they cannot buy the knowledge of notary
work or directory analytics that I have. Or so I think…

Copying Snapdocs’ style sounds expensive, but if you have the
programming budget and the technical knowledge you can do it. It looks
like multiple agencies are doing their own version of Snapdocs.

So far, nobody has created anything at all similar to 123notary, at
least based on the behind the scenes working of our directory. Maybe
the angels are protecting me.

I personally do not know anything about those competing with Snapdocs.
I only know what their affect on our business has been. Queries for
lower paying jobs are down on 123notary as a result of Snapdocs. I
don’t know how long they will last, but with the new competition it
will be a lot harder for them. High placed listing sales are also
down, but that is more due to the depressed market of 2014 to
mid-2019. Now things are picking up a bit in late 2019. Perhaps it
will stay busy. The mortgage rate predictions of the experts suggest
so.

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December 24, 2019

Notary IQ Test: 123notary is to Snapdocs what…

Here is yet another Notary IQ test to test your Notary knowledge and thinking skills.

1. A Jurat is a Notary act that:
a. Has to be sworn to.
b. Has to be signed in front of the notary and sworn/affirmed to as opposed to an Acknowledgment which doesn’t have to be signed in front of the notary.
c. Has to be affirmed to. It is bad to ask people to swear as that might offend certain people.
d. Requires a Jurat certificate and an Oath or Affirmation.

2. Acknowledgment is to Jurat what:
a. A pre-fab home is — to a home that is built on site.
b. A chicken that has an egg inside it and then lays it — to a stork that brings your baby.
c. An Oath — to an Affirmation
d. A venue — to a certificate.

3. An Oath is to an Affirmation what:
a. Traditional is to politically correct.
b. God is to your personal honor
c. A New Yorker says in traffic to what a Millennial in California says at a formal appointment of office.
d. Choosing God to Choosing your diety of choice (pick option 4 for Lord Krishna).

4. A Mobile Notary is one that
a. Lives in Mobile Alabama
b. Used to live in Mobile Alabama
c. Travels to jobs
d. Charges a travel fee.
e. Prefers to book jobs at Starbucks… his “office” so he can have mocha-java while waiting for clients to show up. Sounds like the modern day Fonz having an “office.”

5. 123notary is to Snapdocs what
a. Source of information about real Notaries — to source of information about sad excuse for Notaries.
b. Directory is to Portal
c. Old school vs. High Tech
d. Public reviews vs. Thumbs up or thumbs down.
BTW, I just had a glass of 14 hands Merlot at a restaurant. The waiter asked me how I liked it and I said, “14 thumbs up, but not necessarily from the same seven hands.”

6. NNA is to 123notary what
a. One stop shopping is to advertising and signing agent training
b. Conferences are to blog articles and phone sessions with Carmen
c. A good source for ammunition is to a good source of higher paying Notary leads. (or am I confusing them with the NRA? — sorry, old joke.)
d. A big company where you don’t get to know the staff personally vs. a small company where everybody knows Jeremy & Carmen, but not Raymond.

7. The additional / optional information section on an Acknowledgment is critical because
a. It is good to show you are thorough
b. Jeremy says so
c. You can identify the document in multiple facets on the certificate so that it would be obvious if the certificate were swapped out to a different document.
4. To prevent someone from using the certificate on another document.

8. The most effective use of an embosser would be
a. To create a raised impression on all pages of every document you notarized to detect page swapping after the fact. Also, to prevent page swapping onto other documents that were not notarized by you.
b. To create a really large Oreo cookie.
c. To look hype when you arrive at a notary appointment — check out my embosser yo! Stainless!
d. You could use it as a weapon in case the signer tries to attack you — hey, it happens.

That is all for today students. I hope you enjoy our quiz. You can discuss potential answers in the comments or read Notary Public 101 to learn how I would answer some of these.

You might also like:

Testing Carmen on a bridge in 2003
http://blog.123notary.com/?p=21264

The lady who studied 30 hours for her elite test
http://blog.123notary.com/?p=21238

Notary Aptitude Test
http://blog.123notary.com/?p=15853

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December 18, 2019

A Notary emails me to say Snapdocs was down

Filed under: Advertising — admin @ 8:38 am

Is this a karmic thing happening? is this the beginning of the end of Snapdocs? Does it mean their engineers are slipping? Or was it just a glitch? A moment in time when the universe was not perfect. Will SnapDocs lose its snappiness one day? Willl they lose their appeal? Or will they continue to dominate market share?

In any case, it is nice when Notaries email me to let me know what is going on in the world. My comment to the notary who emailed me this news was — the drama thickens!

You might also like:

A compilation of posts about Snapdocs
http://blog.123notary.com/?p=21531

A tour of Notary Cafe reveals that business is slow
http://blog.123notary.com/?p=21222

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November 4, 2019

Why Notaries don’t like Snapdocs and why companies do

Filed under: Signing Company Gossip — admin @ 8:37 pm

Let me go point by point about how Snapdocs is designed for those who hire, and not for the convenience of those who are Notaries.

1. Cattle Calls
Cattle call style mass texts make life easy for those hiring Notaries. They just input a few lines of text, click a link and a desperate Notary will come crawling to them. One minute of work for the signing company, but dozens of Notaries will have their life interrupted only to find that the job has been given to someone else.

2. Thumbs up or thumbs down?
The Notaries cannot see what the comments are about them. But, companies can get an idea of what other companies think about the Notaries. These comments do not compare to 123notary’s skill analytics. But, this game is no longer about skill, but price and not making any major blunders or leaving people high and dry. I tested many of the best Notaries on Snapdocs and the vast majority did not know how to follow instructions nor did they understand Notary Procedure well at all.

3. Downloading & Uploading
The process of downloading documents or uploading documents is easy for signing companies. It is also easy for Notaries, but designed more with the intent of convenience for those paying to use the system.

4. Record Keeping & Data
Snapdocs stores lots of data about who your connections are who you do signings with as well as job information. This is very convenient for those using the system except that your information about your secret clients will become known to Snapdocs for better or for worse. That was an issue for several companies I am acquainted with.

Personally, I prefer a system where you can get to know the notary in person over the phone before you use them. But, for the millennials out there, Snapdocs fits their cultural model. It relieves people of the necessity and burden of actually having to talk to others. Where has humanity gone? I have to post my latest selfie on Instagram.

You might also like:

What notaries don’t like about snapdocs
http://blog.123notary.com/?p=21246

Snapdocs – when the texts stop
http://blog.123notary.com/?p=21163

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October 20, 2019

If you forget your cell phone in an Uber — if you have an problem with Snapdocs

Filed under: General Stories — admin @ 11:43 pm

How is customer service if you have a problem with these two portal based economies?

In the last two years I have met two people who lost their mobile phone in an Uber. But, there is no number to call. You have to do customer support online. But, you can’t get to your account unless you are on YOUR phone which you don’t have because it is in the uber. Geez. What gives?

What if you have a problem with Snapdocs? How good is customer service? Is everything done with an app to solve problems? Personally I am old school and prefer human beings and don’t like technology that I could get stuck with and hit road blocks. But, millennials are my opposite — they hate talking to humans, prefer texting, don’t like marriage or relationships with titles and the men don’t like the idea of being assertive. Good God! What has happened to our species. Personally, I believe this is the angel’s system of making sure we don’t breed so that we can solve the overpopulation crisis without WW3.

What has your experience been sorting out customer service issues with Snapdocs (or Uber)?

You might also like:

Can you scan loan documents using a cell phone?
http://blog.123notary.com/?p=22189

Phone interaction tutorial
http://blog.123notary.com/?p=4355

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October 17, 2019

Signers who get paid big bucks on Snapdocs

Filed under: Advertising — admin @ 11:29 pm

I was reading a very long and detailed response to on of my blog articles about Snapdocs. It was written by a Snapdocs staff member (see it in the links section) explaining that our claims about Snapdocs might be distorted in certain ways and how they are a great portal. In any case, there are signers who get paid well on Snapdocs.

Some signers who use Snapdocs have lots of experience and in my opinion value. A handful of them receive texts for jobs paying low ball fees. The signers just write a counter offer for a higher fee and explain their experience and why they are worth it. Sometimes they get their fee. In real life you cannot always get your fee, but if you do a particular percentage of the time you can make good money and a good profit margin after expenses.

I was reading another comment from a Notary in a remote area who claims they get paid well by Snapdocs jobs simply because they are in a remote area where there are no other options — so the company has to pay the Notary’s asking fee. Interesting.

More links.

More on Snapdocs the Uber of the Notary Industry!
See a detailed response from Snapdocs themselves in the COMMENTS section of this entry.
http://blog.123notary.com/?p=16236

10 rules for negotiating notary fees
http://blog.123notary.com/?p=19620

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October 16, 2019

Snapdocs — repeated messages for the same signing?

Filed under: Advertising — admin @ 11:28 pm

This is a new one for me. I was reading blog commentaries and one Notary said she got several requests for the same job after she had turned down the job. How annoying. I have heard that recently multiple signing agencies are sometimes assigned the same job to see who can handle it more quickly. Sounds like something airlines do where you book a flight on one airline only to find that you will be on another because they play tag team with their clients.

So, this poor Notary is being text-barded with a barrage of unwanted texts. She asks people to take her off their list as well since it is so annoying. Personally, I am glad I am no longer a Notary. I can’t put up with all of this last minute nonsense.

Another Notary writes that in Los Angeles, several hundred Notaries can be contacted at once and you have about 3-5 seconds to respond. Good God. I think that in rural areas, Snapdocs might be nice for the Notary, but in Los Angeles the competition from desperate people is too much.

You might also like:

Cattle call notary offers
http://blog.123notary.com/?p=9841

Read about lowball notary fees
http://blog.123notary.com/?s=lowball

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October 15, 2019

How long do Snapdocs assignments take to pay?

Filed under: Advertising — admin @ 11:28 pm

I have heard that SnapDocs helps (or sometimes helps or wants to help) their Notaries get paid in a timely manner, but how? How long does it take to get paid from a SnapDocs assignment? Let me know your experiences.

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October 2, 2019

SnapDocs – total number of signings vs. total documented

Filed under: Advertising — admin @ 11:18 pm

There is a common misunderstanding out there. I often ask notaries how many loans they have signed. I get mostly roundabout answers that just don’t give me anything to work with.

ME: How many loans have you signed?

NOTARY: You mean total? In my life?

ME: Yes, otherwise I would have specified a time period. Once again, how many loans have you signed?

NOTARY: Can’t you check on SnapDocs?

ME: I’m not on SnapDocs, I’m on the phone with you. Do you not know what your experience is?

NOTARY: I don’t keep track every day.

ME: Your # of loans signed on SnapDocs is not a total number but a number of loans you signed through their platform. Your total number might be far higher.

NOTARY: Oh, a few hundred.

ME: A few hundred could be anywhere from two hundred to nine hundred. Once again we are not getting any answer I can use to make an input on my form. Hmm.

NOTARY: Just say 250.

ME: Finally, after tugging on you 9x we get an answer. Thanks. Please fill in your notes too.

You might also like:

Your number of loans signed just went down?
http://blog.123notary.com/?p=21236

The evolution of American commerce and Snapdocs
http://blog.123notary.com/?p=22275

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September 24, 2019

Does SnapDocs have thin margins?

Filed under: Advertising — admin @ 10:33 pm

SnapDocs charges its users a lot per transaction. Every time you download documents, or use the system to find a Notary to dispatch for a job, it costs. The fee is based on how comprehensive the services you use for that particular job and they might have package rates. I am not an expert on what they charge, so don’t hold me to this.

But, they have expenses as well. SnapDocs is a sophisticated portal where they have huge technical expenses as well as rent, salaries, insurance and more. They are running on a margin. And I’m wondering how their margins are when business is sluggish like it is now. Their income goes down, but their expenses remain the same.

And what if they had staff turnover and the new staff lacked the mojo of the more experienced staff who understood their system and business model well, and cared tremendously about the success of their enterprise?

Snapdocs came out of nowhere a few years ago and nobody knows how long they will last. I guess we will find out.

You might also like:

123notary vs. Snapdocs
http://blog.123notary.com/?p=21258

Snapdocs – when the texts stop
http://blog.123notary.com/?p=21163

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