May 2016 - Notary Blog - Signing Tips, Marketing Tips, General Notary Advice - 123notary.com
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May 31, 2016

Changed! Form 4506 Request for Copy of Tax Return

Changed! Form 4506 Request for Copy of Tax Return
Also changed is the similar Form 4506-T. Both forms being reviewed are September 2015 (look in upper left hand corner). The big change is the addition of a Mandatory check box next to the signature area. The signer must check box to attest to having authority to sign either form. “The form will not be processed and returned to you if the box is unchecked”. So, heads up about this – make sure they check the box when they sign. As we are there to make sure forms are completed correctly – take a few minutes and read the instruction page.

Most of the time the package will include Form 4506, but, perhaps not. The 4506 now has a fifty dollar fee per year requested, in addition to the above mentioned check box. There is another new option for the 4506. It’s a check box (at the extreme right) “If the copies must be certified for court or administrative proceedings”. That is probably necessary if the document is to receive an Apostille, but not sure. Either spouse may sign the form, or both may sign – I usually try for both.

Form 4506-T is quite different, rather than requesting a “copy” of the actual return; it requests a “Transcript” of the entries made on the return. This one is processed free. Oddly the contents of the 4506-T are specified on the 4506. At the top of the 4506 it states “The transcript provides most of the line entries from the original tax return and usually contains the information that a third party (such as a mortgage company) requires”.

Form 4506-T contains several options (again with check boxes on the right hand edge). Line 5 (where to send it) probably should be completed with the address of title or similar; otherwise the info is sent to the taxpayer. Prior to the check boxes the choice of which form must be entered – most would probably enter 1040. Then it’s on to selecting what type of transcript is required. It’s all on the form, so I’m not covering options 6-a to 6-c. Line 7 is interesting – here you request from the IRS proof that you did NOT file a return for tax year(s). Line 9 is where the tax years requested are specified.

The attestations of authority checkbox and signature areas are basically the same on both forms.
So, with the 50$ fee for the complete copy; many are likely to move to the 4506-T, processed at no charge. Thus, it would be wise to print them both each has only one page of instructions. Read the instructions carefully and understand the difference between the two. It’s unlikely that the borrower will know what options are required on the 4506-T. It’s best when you see it to review your instructions for what options are wanted. If no information is given, call for details. It appears that 6-c and option 8 provides the most complete information.

Fortunately, neither form requires notarization, yet? What sets us apart from the “bank notary” is our dedication to keeping up with changing requirements and understanding the need to have forms completed properly. Make sure that line 5 (shipping address) is not overlooked. And, if you have a 4506-T to work with, know what entries are required – don’t guess. And don’t rely on “them” to pre-enter the necessary information. Get it right the first time and be the one they call regularly.

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A comprehensive guide to Deeds
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May 30, 2016

Always Be Helpful

Filed under: Ken Edelstein,Marketing Articles — Tags: , , — admin @ 9:13 am

Notary: Always Be Helpful
Many of our calls are “no money calls” – ones that, some endeavor to make as brief as possible. Their logic “why waste my time”. So silly. Each caller is a potential for making a positive impression. Perhaps it will not work out on the current call, but the image of helpfulness and competence can be firmly implanted. There might have been an “excuse” or motivation for abrupt termination when cell minutes were dear. But, now, almost all plans have lots of minutes.

So, if it’s not a cost factor, why do some notaries quickly determine “cash job” or “not cash job” and treat the caller accordingly? Sure your time is valuable, and you generally charge accordingly for that commodity. However, you are also a governmental official and the caller has a right to expect a civil and proper response to their inquiry. What is “proper”? Proper in a word is “helpful”. Of course you are not expected to research how a Bulgarian divorce is processed. But, it’s usually a simple procedural “tip”, something second nature to you; and is so very helpful to them.

Case in point: I do a lot of fingerprinting. Many are the callers who wish to obtain NY State Security Guard fingerprint clearance. I don’t qualify. The correct procedure is to go to a “live scan” location that is pre-approved by the Division of Licensing Services. Initially, prior to this becoming a “high volume” request, I referred them to calling “311” – the municipal info line. I suggested they ask to be connected to DLS. Once speaking to DLS ask for live scan locations. A slight improvement on my response was for me to make that 311 call and obtain the direct number to DLS. Now, when I get a similar call I give them the DLS number not 311.

Does Macy*s tell Gimbels? Those who saw Miracle on 34th Street will recall how giving “consumer first” information works. Sadly it was a Christmas only event; but the good will probably lasted much longer; with a positive effect on the “bottom line”. It’s the same when you advise a caller to use the zip code search on http://123notary.com You know they can find a more inexpensive and quicker reacting notary by finding one who is closer – especially when the distance would require you to travel over an hour.

Of course you do your best “on the job”; but do you do the same when you *know* the contact will not be selecting you. I know many folks who hire notaries. The horror stories they relate to me about ghastly phone manners even shock me. Of course it goes both ways. We have all had, in various roles; offensive phone callers. Sometimes it’s the borrower who becomes hostile. It’s a hallmark of the true professional notary to be able to both maintain politeness and to try to be helpful in a stressful situation. Think, what could you say or do to help them succeed in their objective. That should be your goal. Accept the challenge to assist, in the face of adversity.

They called you because they need to get something done. For whatever reason you are cast as inappropriate to directly assist, but you do have their ear; for a few moments. This is not the time to extol your virtues and attempt to raise your stature by self praise. That won’t work. What will work is to listen carefully, ignore the irrelevant; and help them to succeed. More than anything else you can do, that will reflect positively on your values and commitment to the profession of notaries public.

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May 29, 2016

You lose $37.50 each signing you don’t answer the phone.

If someone is shopping around for Notaries and you either don’t answer your phone — or worse, you answer only to tell the caller that you can’t talk because you are at a signing, you will not be at the top of many people’s list unless your work compensates for your poor phone etiquette.

Signing companies don’t have time to waste. They might have to call twenty people to fill a job. The faster you answer your phone, the more headache you are saving them. If you are at a signing, that is not the only signing you will do for the rest of your life. To keep in business, you will need other signings. By not answering your phone, you might be losing out on a new clients who will give you five jobs a week for the rest of your life, but you blow it by not picking up. Or, it might be someone who used you once before who will become a regular, but not if you say, “Sorry I can’t talk, I’m at a signing.”

If you answer your phone (and please do,) give the person calling you some respect. Give them ninety seconds before you cut them off by telling them you are at a signing. If you start the conversation by saying, “I’m at a signing.” They will feel pressured, uncomfortable, rushed, and not like talking to you. People do this to me all the time. I just say, “Never mind, I’ll talk to someone else.” What I have to tell them might really help their career, but they’ll never know because they didn’t give me a chance.

How much business do you lose each average hour you don’t pick up? If you do $200 in signings per day and the calls come in little by little, you are losing $25 each hour you can’t pick up. So, if the signing company instructs you not to answer your phone, tack on an additional $25 to the total cost, or don’t agree to those terms. If a signing is 90 minutes, you lost $37.50. My numbers are based on my experience back in the day and might not be representative of today’s world or your world. But, they make a point. The point is that your time is valuable and so is your ability to communicate with the rest of your species. Think about it!

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May 28, 2016

May Best Signing Company Gossip

Here is some of the best gossip that we’ve had in the forum in a while!

—————————–
POSITIVE POSTS
—————————-

Signing Wiz, LLC
“The communication is great, the docs are on time, the instructions are clear.”
http://www.123notary.com/forum/topic.asp?TOPIC_ID=4386

Amerisign
“Amerisign in Murrieta, CA paid me in 14 days. Met my fee $xxx,
no hand holding. Seems to have resolved payment issues.”
http://www.123notary.com/forum/topic.asp?TOPIC_ID=5582

The Accurate Group
“I have worked with Autumn and find her very professional and no hand holding (seasoned agents hate that). Docs always on time as well as payments. Only require a call after closing to confirm completion.”
http://www.123notary.com/forum/topic.asp?TOPIC_ID=6389

———————————-
THE OMG SECTION
———————————

Signing Stream
“I was at these people’s home for 3 hours. When I got in my car, I called them and said I just got done. I said there was no way I could call you after an hour’s time. There is nothing in this Paper work that was right. The Borrowers have spent well over an hour and a half on the phone with their Loan officer. I said the Name was misspelled and that all had to be corrected.”
http://www.123notary.com/forum/topic.asp?TOPIC_ID=7166

“I was paid within 4 hours of completing the signing.”
Doc Signers, Inc.
http://www.123notary.com/forum/topic.asp?TOPIC_ID=4587

$30 for 2 sets of doc?
$30 for 2 sets of documents, 150 pages each, 50 miles round trip. Worth it or not?
Global Notary
http://www.123notary.com/forum/topic.asp?TOPIC_ID=2517

Syntax errors on a signing company website?
Incorrect verb tenses? Did they outsource their web development to India and not check their work?
http://www.123notary.com/forum/topic.asp?TOPIC_ID=6948

Mortgage Connect
“The 25 question test they put together is basic but flawed in many ways. The test maker seems not to have researched the answers to questions asked and wreaks of errors.”
http://www.123notary.com/forum/topic.asp?TOPIC_ID=4781

——————————
GENERAL WHINING
—————————–

Deducting $5 from my fee?
See post from 11-09-2015 by TinaMarie…
TinaMarie says she will not take assignments from this company because they are always deducting $5 from her fee for one thing or another not to mention having to wait 60 days for payment.
http://www.123notary.com/forum/topic.asp?TOPIC_ID=5872

“And you were paid Paypal because they couldn’t find anyone else to bite.”
ASAP Pro
http://www.123notary.com/forum/topic.asp?TOPIC_ID=2984

You will be sued for slander if you report this incident?
http://www.123notary.com/forum/topic.asp?TOPIC_ID=7106

“People in the Wild West had faster delivery by stagecoach.”
Why does it take 10 days to get a check by USPS?
http://www.123notary.com/forum/topic.asp?TOPIC_ID=3425

“I have found that any company that uses Snapdocs has lowered their fees by at least $10.00, if not more.”
http://www.123notary.com/forum/topic.asp?TOPIC_ID=7173

“They only pay $40 for loan mods.”
Signing Trac
http://www.123notary.com/forum/topic.asp?TOPIC_ID=5761

“This might be a good time to learn how to use the email filter in your email program.”
Does USA Signing Agent.com deliver, or do they just blast you with emails?
http://www.123notary.com/forum/topic.asp?TOPIC_ID=7156

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May 27, 2016

Notary Indian Tandoori Restaurant

Filed under: Virtual Comedy Themes — Tags: , — admin @ 9:56 pm

Welcome to the Notary Indian Restaurant where you have the right to cancel your curry within three minutes of receiving it if it is not spicy enough. The multi-state masala is another favorite of our customers. Try it with goat, lamb, chicken or any other animal that goes baah… baah… But, not beef as that is against our religion! Below are some favorite dishes.

Affidavit of Naan-Compliance — (available with garlic or onion naan as well.)
Subscribing Samosas
Prepayment Pakoras
Piggy Back Pilaf — (not made with real pig as that is against our religion too!)
Mortgage Makhani
Square Naans with imprints of cast iron Notary seals (cooked in a tandoori clay oven)
Kommission Kabobs (enjoy them until the end of your commission.)
Duress Dosas — (this is South Indian food that is normally force fed to guests, hence the name)
Initialed Idlis — (made in the shape of letters, hence the name)
Unsubscribing Witness Uthapam — (South Indian too, pure vegetarian. If you don’t like them, just unsubscribe)

You can also adjust the spice level. But, since there are so many different standards for spicing, there has been some controversy. The Notary Indian Restaurant was found guilty of cultural profiling. A Southerner went in an ordered food medium, but found it was only mild because the waiter thought he couldn’t handle it. Then an Indian guy went in and ordered a dish medium and got it so spicy hot he couldn’t finish it without ten glasses of water and two yogurt drinks. Finally, the department of spice and safety had to come over and set some standards. Now there are different scales of spiciness, and all on a scale of one to ten. There is:

On a scale of 1-10:
American South — the most mild standards in the industry.
California — this standard is milder than Punjab by two notches, but more adventurous than the South.
Punjab — (Punjab is in the middle of spiciness standards unlike Pune which makes everything far too spicy.)
Mexico — just as long as they don’t use habanero, Mexico is quite handleable.
Thailand — this standard is hot, but still not as bad as Pune.
Pune — Pune is in West India near Mumbai. 1 is medium, 2 is deadly, 3 is ulcer, and 4-10 are ulcer times three!!!

WAITER: And yes, how hot would you like your food?

CUSTOMER: Medium +

WAITER: Is that medium plus based on Alabama Standards, California, Punjab, Mexico, Thailand or Pune, not that you’ve ever been to Pune.

CUSTOMER: I have been to Pune and have the ulcers to prove it. Just ask for my medical report. I think that Punjab in North India should be the world standards for spiciness since they are right in the middle of the six official standards!

WAITER: Agreed. So Punjabi level 6 spicing, will that be okay?

CUSTOMER: Yes, but you will have to fill out the affidavit of spiciness.

WAITER: We already have one filled out sir. Here it is.

CUSTOMER: Yeah, but did you have it Notarized?

WAITER: But, of course

CUSTOMER: By 123notary?

WAITER: Well no…

CUSTOMER: Then, I can’t eat that curry. We’ll see ya’ll later!

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May 25, 2016

Financing a Kidney

Filed under: General Stories — Tags: , , — admin @ 10:40 pm

Few Notaries have ever been called to finance a kidney. But, one Notary was recently called for just such a job. The Notary was a stickler about ethics which caused somewhat of a problem. As you may be aware, organ trafficking is a serious issue and is often illegal and can be a serious crime.

So, the Notary was doing the signing for the Finkles. As they were signing the documents, in passing the Notary asked, “So, what is the collateral for this loan if you can’t pay back your kidney?”

The guy who announced himself as the Mortgage Broker laughed loudly showing a lot of gold teeth and said, “We cut the kidney out of him and take his liver as interest… ha ha ha!”

The Notary was a bit taken back by this, but recognized the thick Russian accent and the gravely voice. Maybe this Mortgage Broker was really part of the Russian mob and perhaps the gravely voice was from too much vodka and smoking. Perhaps his license was a semi-automatic that they keep in a briefcase — the briefcase below the table.

So, the Notary awkwardly asked, “Can I see your Mortgage license?”
The mobster said, “We don’t need a license for this type of loan. Just a kidney and a gentleman’s agreement.”

The Notary wondered what the origin of the kidney was. It was probably from one of the people they knocked off on a hit. The Notary pondered the ethical ramifications of this method of harvesting and confluded that it was better than killing someone specifically for their kidney. Since they had to die anyway for some unbeknown reason, nobody would know the difference — although there would be suspicion!

Then the Notary said, “Here’s my card in case you need to refinance the kidney in a few years. I specialize in refinances and equity loans. The borrower might want to start a credit line on that kidney. I heard a kidney is worth a lot these days and with interest rates so low…” The mafia boss informed him that they only do initial loans or “Purchases.”

To conclude this story, I would like to say that I think the Russian mob might need a liver transplant since they drink too much. But, since they die in combat while young, they avoid this painful operation. Until someone invents alcohol-free vodka!

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May 24, 2016

Disgusting – Nobody wanted the Notary Job

Disgusting – Nobody wanted the Notary Job
I write this with a combination of sadness and rage. First, let me clear up the use of the word disgusting. That refers to the “so called” “Notaries” who flat out refused the assignment that will be the topic of this entry. I hope some of them will read this blog entry and, perhaps, change their ways.
The call was from a distant location, one that would require double my local fee. Initially, prior to learning the details, I informed the caller about 123notary and Notary Rotary. I suggested they search using their zip code to find a closer agent who could process their job more efficiently and at a lower fee. About an hour later they call back to report that none of the “Notaries” they contacted would accept the assignment. Intrigued, I asked why.

The job entailed 4 one page documents, and a 12 page document. All were to be notarized. So far, routine. However the affiant was both blind and partially disabled. The affiant had already had the documents read aloud, and was totally able to understand the contents. They related to investments. Not wanting to work for someone who has perfect ID and is rational (actually highly intelligent) is, IMHO a notary sin. The MINOR limitations could be accommodated and the notarizations could proceed quite legally.

I established some “ground rules” to protect the affiant. While I was in route to the location the documents were to be read aloud – slowly. Every word. I was informed he could sign if the arm was supported – the affiant was able to use his hand to sign. Each document contained a statement by the “reader” as to reading the complete text aloud. I required that this take place prior to my arrival, and again in my presence. That process added an hour, of course at no additional charge. The appointment was confirmed and I began the lengthy journey.

I met a person who awed me. Not being the least bit negative as to physical condition. Cheerful, bright and witty were the initial impressions. Only later did I learn the depth of intelligence. My client was an investing genius. What Stephen Hawking is to science, my client was to investing. I felt an inner glow when my client told me that my fee for travel was fair; and it was understood that the extra time the procedure took was not part of the fee. How kind it was to hear that spoken.

I was told that the documents were already completely understood; and that my insistence at being present for an additional reading was both appreciated and unnecessary. I’m passably intelligent, but I know enough to appreciate the vastly superior intellect before me. With the formalities completed, double and triple checked; we chatted a few minutes. We discussed the notary function, and I was able to cover some of the regulations and procedures mandated by NY State law. The conversation turned to investing and market trends related to the upcoming (2016) elections. I learned a lot.

To the heartless, self centered, poor excuse for a “Notary” who dismissed this assignment; I say “shame on you”. Not only did you miss an EASY job, but you also missed some very useful investing advice that is sure to yield me profits far greater than a mobile notary fee. Back to that fee. I did consider charging my local rate. But, that would be treating this client “differently”, and bringing up the subject might be viewed a pity; something neither needed nor appropriate.

Some might consider my client “handicapped” or think (to themselves) “there but for the grace of God go I”. I prefer to think it’s a routine assignment, costly due to distance, lengthy because we are all different; and important because we are all human.

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May 23, 2016

My interpretation of how the Notary industry went South

It is sad to see what has happened in the Notary industry. Notaries who were getting paid a comfortable living are now working for peanuts or have left the field alltogether. Some people blame signing companies for lowering fees. Others attribute the problem to SnapDocs. A few claim that the lack of volume of jobs in the Notary industry combined with too many signers has caused a drastic lowering in fees.

Why are fees so low?
If you ask me, there are several things going on here. Yes, SnapDocs created an automated way to get Notaries for cheap which involves very little work for the signing or Title company. Additionally, in the old days, Title companies used to pay a lot more than signing companies. These days, many Title companies are paying low fees as well. Yes, there are too few jobs and too many Notaries. And yes, the interest rates haven’t changed much in seven years since the Mortgage crash. The bigger fact is that due to the Mortgage crash in 2008, banks cannot lend money unless you have good credit. Since our government is eating up so much money by borrowing it to fund its insatiable hunger for cash — that might be the reason there is very little left over to lend to homeowners.

Low interest rates caused by artificial market conditions
I feel that low interest rates are artificially maintained because the government will go out of business if interest rates rise even one percent. That means there won’t be any more America, no more USA flag, no more hamburgers — okay, there will still be hamburgers, but nobody will be able to afford them. By preventing people with average credit from borrowing, that leaves more money available for the banks to lend the government. The government refuses to lower its spending on wars, military, jails, interest payments, education, infrastructure, etc. If we would cut military spending and put the people in jail in a penal colony where they could work for a living, we could pay off our debt, and not go out of business as a nation.

Reasons for lowered fees:
(1) Banks aren’t lending much >> too few jobs
(2) Too many Notaries
(3) SnapDocs facilitates low-balling
(4) Low skill of most Notaries

Low skilled Notaries
I spent four months in 2015 testing Notaries over the phone. We got our total count of Notaries from 1600 to 2000 which was a huge victory for 123notary and for those who passed our test. However, I noticed that most Notaries had no clue what they are doing and didn’t understand Notary law, signing agent knowledge, and couldn’t even follow directions properly not to mention not having much common sense. For signing companies hiring Notaries, if you limit yourself to hiring good Notaries, your selection will be really small. So signing companies got smart and started planning for incompetence. This is why they prefer to hire unskilled Notaires, and then have them fax everything back to double check their work. Instead of hiring a pro like Carmen for $175 per signing, they can hire a complete novice for $40, double check the faxes themselves, and make a huge profit. I don’t like what the signing companies did, but this is the fault of Notaries not knowing what they are doing. Had Notaries educated themselves, this fax back system probably never would have evolved. It evolved through dealing with incompetent Notaries who in my opinion should not even be Notaries. The state Notary divisions are run by fools who don’t test or double check their Notaries’ work for the most part outside of CA, NY and LA. And the Notaries in the states with testing are not that proficient either. In my opinion a skilled Notary is worth $100+ per signing. But, an unskilled one (unskilled by my standards not yours or NNA’s) is worth $40 per signing and don’t even deserve to work. So, there you have it, that is my point of view which you might not like!

Unfortunately, many of the high skilled Notaries have had to lower their fees or leave the industry alltogether (which was horrible for 123notary) because of the lowered fees and fax back system. Many are still around, but they have to charge $85 to $100 instead of $125 to $150 which is probably what they are worth.

The future of America
As I mentioned before, the government seems to have manipulated the banking industry to make huge amounts of cash available to borrow at low rates. This is actually not a bad thing, because it prolongs the amount of time that America can be a nation. The bad thing is the stupidity that led up to this huge 19 trillion dollar debt is the thing that should borrow you (or bother you.) In real life you cannot keep borrowing and borrowing and borrowing. It has to end sometime and when it ends, you could lose some, most or everything you have. As an individual you can recover, but how can a country recover? Are we going to click the reset button? It is not China and Japan that lent us most of the money — they lent only 15% of the money. The majority is from banks and some local investors. If America can’t pay its debt, the banks will be insolvant. That means not only no more America, but no more financial system like we know it today. Sure, we will still be here, and hopefully won’t starve, but it is not predictable what will happen.

My spiritual guru predicted that America would experience some devestating natural disasters, go broke, and fail to be a nation. We would be fifty states. These fifty states will not have much of an ability to borrow money to function after the big crash, so expect massive poverty. Whatever problems you have now are nothing compared to what is going to happen.

The future of Notary work
It looks like Notary work will continue on being slow for the next few years since there is not much money lying around to lend to house buyers. Sure, there might be blips and temporary fast times, but for the most part slow. This will continue until our country goes off the waterfall, or has a huge war or financial restructuring. After the crash, it is completely unpredictable how the world’s financial system will be. I’ll have to meditate on that one. In the mean time, just do your best, and try to be more of an expert at what you’re doing.

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May 22, 2016

How many loans have you signed?

Most Notaries cannot answer a question without rambling. If you ramble, I will assume that you are not a professional. A professional answers questions promptly without adding extra unwanted information or bending my ear. Keep in mind that signing companies have to deal with thousands of Notaries, and if each one rambles, the signing company will get a huge headache. I ask the same question to tens of thousands of Notaries. Most Notaries cannot answer my simple questions without giving vague answers or rambling. This is not professional.

ME: How many loans have you signed?

NOTARY: 5231

ME: Wow, did you count them?

NOTARY: No, my computer tracks my jobs for me.

ME: Wow, you are so prepared and professional.

Here are some other common responses which are not so professional sounding with my commentary in parentheses.

Notary #1 — Oh… ho ho ho. Gee… Gosh… I have no idea
Notary #2 — Um, well I used to tag along with my husband who is a professional signer and he has ten years experience. (perhaps I should hire him, not you with that answer.)
Notary #3 — Gee, well I did three yesterday. (not helpful)
Notary #4 — You mean this year? (If I meant this year, I would have specified this year.)
Notary #5 — Hundreds… (Does that mean 200, 500, or 1100? Not at all helpful.)

Commentary
“How many loans have you signed?” is a question using the past perfect tense in the English language. I used to teach English to foreigners and I explained that past perfect means that you have completed or perfected an action. Past perfect is used to talk about actions that you have completed “so far” or in your life. How many loans have you signed grammatically means in your life since you were born. If you ask, “Since when?” you are communicating to me that you do not understand English grammar properly as a native speaker. If you don’t have an exact answer, an approximate answer of, “About 300” will do. Bottom line, if you can’t communicate clearly to me, I will assume you are not a professional notary, and I will probably be right.

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May 21, 2016

Signing Stream

Here is what Notaries are saying about this outfit
http://www.123notary.com/forum/topic.asp?TOPIC_ID=5872

overqualified1
“These people are the worst. Very low pay, slow pay and high expectations for reporting status over and over again. Never again.”

LindaH
“Please tell me that’s $60 for a one or two document signing and NOT a loan signing.”

TinaMarie
“I will not take assignments from this company. They have continually deducted $5.00 off of my $60.00 fee, which included faxbacks. Each time they have some excuse why they are deducting from my fees.
Bad signing co. to work for. They also take over 60 days for payment.”

StamfordNotary2
“I have finally been paid, so I can now post my experience. The short version is: I will not do a signing for this company again unless I get paid in advance.

Roland called me from SigningStream in August 2015 for a same-day closing. I read the reviews here about long delays in payment, and then told Roland that I would take the job only if he could guarantee I would be paid within 30 days. He assured me that he could, so I dropped everything, printed out the hundreds of pages they sent (as seven different documents), and headed to the signing at the customer’s home.

Half an hour into the signing, the doorbell rang. It was a local attorney who had also had been hired to conduct the signing, and had a complete set of documents with her!

I finished the signing and made the necessary report (you must report signing complete within 1 hour) and faxbacks.

30 days went by and no payment. I contacted Roland and he said he didn’t know why there was a delay, but payment would be made soon. This turned out to be incorrect.

I continued to follow up weekly, and signingstream continued to say that the check would be mailed “very soon.” Each time I was told this, it was untrue.

Finally, 63 days after the closing, I got a call from someone at SigningStream saying that my fee was too high. The caller said they don’t normally pay that much and asked me to justify why my fee was so high. I could not believe that after they kept me waiting more than two months for payment, they were calling to question the fee that they had agreed to for the same-day signing! I simply explained that that is my minimum fee for a signing with faxbacks. After this phone call, it still took another ten days after that to receive the check.”

egw91145
“Have rceived a couple calls from these people offering $60 for a closing. I couldn’t help but laugh in the poor girl’s ear. I negitiated it up to $85 was then told there would be fax-backs to check my work. Told them no thanks, and that they might be better off looking for novice notaries and to leave me alone.”

cpmorgan
“Very bad experience. Did a closing for them 2 months ago. The Lender was “Cash Call” Mortgage. Called to demand payment and was told they are still waiting to be paid by their lender. Contacted “Cash Call Mortgage” and was told they paid Signing Stream over a month ago. Signing Stream does not pay and obviously has serious financial problems that causes them to float the notary’s fees like they do. I personally recommend that you DO NOT accept any signings from this company as you will have to fight for your fee. Look closely and you will see that they operate exactly like a Ponzi Scheme. They use current signing fees paid by lenders to pay the oldest and most vocal “past-due” signing fees owed.”

DanNotary
“How many times do I have to tell them not to call me again. Called again wanting an evening appt. for double loan package, 18 miles away, that they want to pay 60. each for. print 2 sets, fax backs etc. Of course they promised large volume of work- a promise I used to fall for 17 years ago, never is true anyway. I told them even if they did give me huge volume, it isn’t worth running myself ragged for and making nothing on it. WE ARE NOT RETAILERS SELLING PENCILS OR GOODS BY THE DOZEN OR THE GROSS- WE ARE OFFERING HIGH QUALITY SERVICE EVERY TIME, THIS IS NOT DISCOUNTED.”

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