I heard through my sources that FASS is about to start using snapdocs as of May 2018. I cannot confirm whether this is true or not. I also do not know if that outfit is associated with First American Title or not. Although we at 123notary offer quality, most of the notaries on our site are anti-quality which makes it hard to compete. My personal business model only works when the Notaries value knowledge, study, and good business etiquette like answering the phone, responding to emails and being agreeable. I cannot change the world.
Different Notaries have different experiences. I notice that some Notaries login to Snapdocs every day to gain high placement in the algorithm. Others do nothing but complain of low fees and bad offers. A few Notaries tend to negotiate higher fees and sometimes get away with it. One Notarycomplained that if he doesn’t answer texts right away, he doesn’t get any offers. But, now he says he doesn’t get any offers at all.
Snapdocs has a preference system. If you are the Notary picked, you get a text first and a few minutes to respond. If you don’t get back to them, they auto-text a handful of other nearby Notaries. The system makes sense, but the pay is still low.
So, what has YOUR experience been like with Snapdocs?
Snapdocs has a good algorithm that sorts their Notaries well. The better ones are on top based on their reviews and performance and how recently they logged in. But, some of them are no longer in business unfortunately. Snapdocs lets you know if they have logged in during the last 45 days, but beyond that it is a crap shoot. There are many has beens on that site. Hmmm. The other problem is that their best Notaries are not that great and the general overall quality of Notaries on their site is dismal, but their technology is super.
I guess the various sites have different business models.
Snapdocs focuses on great technological platforms.
123notary focuses on having the best Notaries.
NotaryRotary has the closest Notaries and also has many high quality Notaries.
Signingagent.com has the best quantity of Notaries and NNA Certified, but not necessarily experienced or serious.
So, for each need, there is a niche in the market. The problem is that there are so many tens of thousands of mobile notaries, it is hard to keep track of all of them.
The other thing about Snapdocs that is interesting is that they show you Notaries who are really close to the job. Normally within 12 miles. That is great, but in areas where there aren’t so many Notaries you might not get so many good choices, and if you did, the choices would be too far. I guess it is hard to win.
123notary has the opposite problem. We list people who serve particular areas regardless of how far away they are, within reason. If they are more than 60 miles away, I generally do not list people that far unless it is a very remote area.
So, who provides the best search? I guess that depends on your search needs!
Notary Cafe has been around for a long time. They are also renowned for quality. They have some of the best Notaries around. It is just that they have so few Notary profiles available to the public and so few people searching on their site. We recommend Notary Cafe, but don’t expect miracle results from them.
Notary Cafe used to be more popular ten or more years ago. But, they lost their buzz or as I like to say, became decaffeinated. But, decaf still has 40% of the caffeine as regular coffee, so they are still in the running so to speak. Just don’t add too much cream or sugar.
Meanwhile with the advent of SnapDocs, all of the other Notary directories lost a lot of traffic. 123notary’s mobile page reprogramming is helping us to regain market share quickly, so wish us well with that. It affects you!
I rewrote and condensed some of the more interesting Notary comments about Bilingual Notary Network.
(1) One Notary says BNN met their fee and paid within two weeks. That Notary claims they would gladly accept more work from BNN
(2) 17408 claims they were paid within 30 days and never even had to call for pay!
(3) But, Joannieh had to wait for 113 days with no pay and found them to be rude.
(4) karmw1 did a $90 signing and had to wait for months. This notary tried four times by email and phone and is not impressed.
(5) Chuck did a signing for them. A month later he was told when the check would be sent out. A month later he was told there needed to be a reissue. On 4/22 he was told the check went out on 4/15. But, on 4/27 he was told the check went out 4/21. Good God!
(6) “I too have done a fair number of signings for Bilingual and have had nothing but positive experiences with them. Most importantly, they’ve always paid on time.”
You need to keep records of who owes you money for what and how fast they pay. If a company is too much trouble, you need to demand payment up front so you don’t have to chase them around wondering if you will ever get paid. It’s a waste of labor and very stressful.
You might also like:
See our feed on SnapDocs (many articles)
2016 most active signing companies
Be an independent field agent! Supplement your notary income.
The “Met My Fee” list of signing companies
Notaries who use SnapDocs not only get a ton of ratings from people who used them, but the ratings are anonymous. You wonder if the ratings are even based on reality — because they can say anything! One lady on NR was furious that she only got a 77%. I have no idea, is that good?
Your entire reputation is controlled by God knows who and with information that is not even necessarily even correct or given using integrity. Additionally, you don’t know WHY you got a thumbs down. Was it because your fee was too high? Was it because you didn’t answer your phone or email fast enough or because of a scheduling issue? You’ll never find out!
But, what about the Notaries? If something goes wrong it is automatically the Notary’s fault. The Notary is penalized on SnapDocs, but not the client.
The fact is that SnapDocs clients pay them big bucks to use this convenient and automated system that performs all sorts of automated functions for them. That is excellent and I commend them for that. However, they do not seem to care about the common Notary!
Maybe I should learn from all this and design some functions into 123notary to be for the benefit of the Notary! Notaries need someone to defend them, and the forum is great, but not enough! Maybe there’s another way.
In the meantime, SnapDocs gets a thumbs up for quantity of work. However due to the quantity of endless complaints from Notaries about their service, I wonder why Notaries who have any experience at all are willing to put up with this kind of headache…
You might also like:
See our STRING on Snapdocs
SnapDocs — I felt like I was being used!
A comprehensive guide to Notary organizations
Who is involved with 123notary behind the scenes?
Here is some of the best signing company gossip from the last half year. Click on the links to read the entire drama.
Local Notary Network
A Notary pays $24.50, gets no jobs, and then wants his money back!
The Notary Spot
A whole bunch of Notaries are owed money by these guys
A Notary gets constructive feedback from DMI and detailed instructions.
American Signing Connection
A Notary is owed $590 and gets no response to emails, etc.
Easy breezy with early docs, good pay, and no waiting around for payment either.
A huge drama about a no signature page involving the big boss.
Bay Area Signings
Great Notary Support, but mediocre pay.
We Go Look
Inspections used to pay well, but fees suddenly dropped. They’ve gone low-ball just like everyone else.
National Loan Closings – IA
Doesn’t disclose if there are fax backs. One notary was told to find another job!
White glove lists and robotic speeches about the documents. Read the details
The deluxe email check system has some issues.
National Loan closers
The company was condescending when they made a mistake not the notary!
A seasoned businessman notary demands respect!
Express Notary Services, Inc.
A Notary on vacation is ordered to go back to a signing to fix a small mistake!
Here is a condensed version of the more interesting comments about this company on our forum.
“I have not received payment since my assignment and invoice to WFG on November 28. Despite numerous emails saying it’s in the mail, or will be in the mail, zero.
“WFG in Westlake Village, CA is giving me the run around with my fee being received. Completed signing on 9-30-16, it is now 11-29-16. Unacceptable. They claim they are going through a transitional period since Michael Crowder is no longer with them. What has that got to do with A/P getting my money to me?”
“May not be dealing with them again. Huge packages, lots of work, difficult to get through to anyone and get a response. They pay $125 but if I do anything again its going to be $150.”
“I have noticed that the loan packages are getting very large…so I have begun to notify, particularly WFG whose files average 170 copies…that my minimum fee is increased by another $20.00..As I mentioned before I have had no problems getting paid and have asked each time if the file is larger than 120 pages to add in another $20…but I’ve had to followup to make sure that it was…..so this week I am sending out notifications to most of the companies I work for to increase my minimum fee to include the $20. Whenever I accept a signing…they will need to include it in the order or I will return the assignment right there and then………We all have to begin to hold the line on our fees or if you accept less then you only have yourself to blame….Good Luck!”
“I agreed to perform a signing for WFG for 10:30am the next day. At 8am I had yet to receive any documents. WFG did not answer any of the 4 phone numbers I called. Nor did they respond to the emails I sent to 3 different people. My last email was that I was going to call the borrower and let them know the signing was cancelled. Moments later (10am) I received a response not to call the borrower that the documents were coming. Then I got an email stating the day would be changed. I called the borrower and basically said to stand by. I requested to be paid via PayPal. I got a call from Mike stating they never pay via PayPal and he would remove me from there list of notaries. I said fine. Be carful here folks. Read the other reviews.”
You might also like:
See our string on WFG on the forum
See our string on NEW signing companies
National Preferred Notary
Are you a Yes-tary or a No-tary?
Here is what Notaries are saying about this company. I rewrote some of the commentary to condense and simplify it.
(1) Abbondanza claims they used to be a good company to work for that paid within 30 days, but then got stiffed for seven jobs.
(2) esnotary was called to drive 50 miles for a last minute signing for a debt consolidation. They promised payment in 45-60 days but the notary bargained for 30 days. Later on the Notary found out that the guy who promised 30 days admitted to not having authority to get payment out that fast. People will say anything to get a Notary for a loan. So, they Notary feels lied to and will never work for Nationwide Debt Direct again!
(3) 17408 is still waiting for a payment done two and a half months before and is not happy.
(4) wponsot started with them in mid 2015 but stopped working for them because of a non-payment issue. The manager was completely unsympathetic when the Notary announced he had not been paid.
(5) 21008 claimed he/she had done three signings for them, but back in 2013 which got paid quickly. However, things seem to have changed in the meantime — at least for other Notaries.
This company’s reviews are typical of a good company gone sluggish in the payment department. I’ve seen this too many times which is why I will stress — don’t have faith in a company just because they have been reliable so far. You don’t know what stunts they will pull in the future which is why you should limit the credit you offer to companies. Once again, it is not bad to demand money up front as you are a Notary, and not a pawn shop.
You might also like:
Nationwide Debt Direct on the Forum
The 90 days no payment list of signing companies
National Loan Closers
It is not a day that goes by the I don’t get a call into 123notary.com about SnapDocs. Who are they? How do I sign up with them? How much do they pay? And, more often than not, ‘They have destroyed my notary signing agent business’.
So let me start off for folks that don’t know – they are not a signing service. This is just a platform set up where notaries can register and create an account for free, upload their credentials. ex: commission, bond, E & O, background check, certifications etc. Once your credentials have been verified by the staff at SnapDocs
(I assume this means that they are making sure your documents are current) and you have completed your profile you are all set to receive notary assignments. You set your profile to receive jobs via email and/or text. Hiring companies that have also signed up can now choose a notary from the site. It costs the signing company that utilizes this service 8.00 per assignment so I have been told. Ouch! . The signing services can also rate your work and/or performance. You however, cannot rate the signing service. Personally, I don’t think this is fair. There are just to many of them that don’t pay and really take advantage of us.
Several of the signing service companies that use it have stated that they love the interface and the user experience is good – for them. However, on the other hand many notaries have expressed concern that companies that use to pay regular and a fair fee have now begun to also offer lowball offers. I assume that is because of the 8.00 fee to use the platform. The notaries also resent that there companies no longer contact them direct via telephone. The problem with this is their is not enough information that is given in the text or email. It tells you the date and time and whether it requires faxbacks but usually nothing else. IMO, this is not enough information given to make a decision whether to take a assignment or not.
Personally, I deactivated my profile. I got annoyed with all the low ball offers. It was a waste of my time. So there you have it. I would love to know how the rest of you feel.
Thanks for reading, be safe.
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Snapdocs business model doesn’t add up
Snapdocs thumbs up or thumbs down?
Does knowledge still matter as a signing agent?