Signing Company Gossip Archives - Notary Blog - Signing Tips, Marketing Tips, General Notary Advice - 123notary.com
123Notary

Notary Blog – Signing Tips, Marketing Tips, General Notary Advice – 123notary.com Control Panel

February 18, 2017

BNN Signing Services — mixed reviews

Filed under: Signing Company Gossip — Tags: , — admin @ 9:35 pm

I rewrote and condensed some of the more interesting Notary comments about Bilingual Notary Network.

(1) One Notary says BNN met their fee and paid within two weeks. That Notary claims they would gladly accept more work from BNN

(2) 17408 claims they were paid within 30 days and never even had to call for pay!

(3) But, Joannieh had to wait for 113 days with no pay and found them to be rude.

(4) karmw1 did a $90 signing and had to wait for months. This notary tried four times by email and phone and is not impressed.

(5) Chuck did a signing for them. A month later he was told when the check would be sent out. A month later he was told there needed to be a reissue. On 4/22 he was told the check went out on 4/15. But, on 4/27 he was told the check went out 4/21. Good God!

(6) “I too have done a fair number of signings for Bilingual and have had nothing but positive experiences with them. Most importantly, they’ve always paid on time.”

Jeremy’s comments
You need to keep records of who owes you money for what and how fast they pay. If a company is too much trouble, you need to demand payment up front so you don’t have to chase them around wondering if you will ever get paid. It’s a waste of labor and very stressful.

You might also like:

See our feed on SnapDocs (many articles)
http://blog.123notary.com/?tag=snapdocs

2016 most active signing companies
http://blog.123notary.com/?p=16482

Be an independent field agent! Supplement your notary income.
http://blog.123notary.com/?p=16991

The “Met My Fee” list of signing companies
http://blog.123notary.com/?p=16979

Share
>

February 11, 2017

SnapDocs — thumbs up or thumbs down?

Filed under: Signing Company Gossip — Tags: — admin @ 10:29 pm

Notaries who use SnapDocs not only get a ton of ratings from people who used them, but the ratings are anonymous. You wonder if the ratings are even based on reality — because they can say anything! One lady on NR was furious that she only got a 77%. I have no idea, is that good?

Your entire reputation is controlled by God knows who and with information that is not even necessarily even correct or given using integrity. Additionally, you don’t know WHY you got a thumbs down. Was it because your fee was too high? Was it because you didn’t answer your phone or email fast enough or because of a scheduling issue? You’ll never find out!

But, what about the Notaries? If something goes wrong it is automatically the Notary’s fault. The Notary is penalized on SnapDocs, but not the client.

The fact is that SnapDocs clients pay them big bucks to use this convenient and automated system that performs all sorts of automated functions for them. That is excellent and I commend them for that. However, they do not seem to care about the common Notary!

Maybe I should learn from all this and design some functions into 123notary to be for the benefit of the Notary! Notaries need someone to defend them, and the forum is great, but not enough! Maybe there’s another way.

In the meantime, SnapDocs gets a thumbs up for quantity of work. However due to the quantity of endless complaints from Notaries about their service, I wonder why Notaries who have any experience at all are willing to put up with this kind of headache…

You might also like:

See our STRING on Snapdocs
http://blog.123notary.com/?tag=snapdocs

SnapDocs — I felt like I was being used!
http://blog.123notary.com/?p=18852

A comprehensive guide to Notary organizations
http://blog.123notary.com/?p=17088

Who is involved with 123notary behind the scenes?
http://blog.123notary.com/?p=18888

Share
>

February 4, 2017

Early 2017 Best signing company gossip

Filed under: Signing Company Gossip — Tags: — admin @ 10:15 pm

Here is some of the best signing company gossip from the last half year. Click on the links to read the entire drama.

Local Notary Network
A Notary pays $24.50, gets no jobs, and then wants his money back!
http://www.123notary.com/forum/topic.asp?TOPIC_ID=6948

The Notary Spot
A whole bunch of Notaries are owed money by these guys
http://www.123notary.com/forum/topic.asp?TOPIC_ID=5196

DMI
A Notary gets constructive feedback from DMI and detailed instructions.
http://www.123notary.com/forum/topic.asp?TOPIC_ID=4749

American Signing Connection
A Notary is owed $590 and gets no response to emails, etc.
http://www.123notary.com/forum/topic.asp?TOPIC_ID=2397

Reltco
Easy breezy with early docs, good pay, and no waiting around for payment either.
http://www.123notary.com/forum/topic.asp?TOPIC_ID=7014

Vantage Point
A huge drama about a no signature page involving the big boss.
http://www.123notary.com/forum/topic.asp?TOPIC_ID=5050

Bay Area Signings
Great Notary Support, but mediocre pay.
http://www.123notary.com/forum/topic.asp?TOPIC_ID=2199

We Go Look
Inspections used to pay well, but fees suddenly dropped. They’ve gone low-ball just like everyone else.
http://www.123notary.com/forum/topic.asp?TOPIC_ID=5658

National Loan Closings – IA
Doesn’t disclose if there are fax backs. One notary was told to find another job!
http://www.123notary.com/forum/topic.asp?TOPIC_ID=5425

FASS
White glove lists and robotic speeches about the documents. Read the details
http://www.123notary.com/forum/topic.asp?TOPIC_ID=2829

BNN
The deluxe email check system has some issues.
http://www.123notary.com/forum/topic.asp?TOPIC_ID=5813

National Loan closers
The company was condescending when they made a mistake not the notary!
A seasoned businessman notary demands respect!
http://www.123notary.com/forum/topic.asp?TOPIC_ID=3755

Express Notary Services, Inc.
A Notary on vacation is ordered to go back to a signing to fix a small mistake!
http://www.123notary.com/forum/topic.asp?TOPIC_ID=3379

.

Share
>

January 28, 2017

WFG National Title Insurance Company

Here is a condensed version of the more interesting comments about this company on our forum.

(1) Penny
“I have not received payment since my assignment and invoice to WFG on November 28. Despite numerous emails saying it’s in the mail, or will be in the mail, zero.
Penny 1-17-17”

(2) Joan
“WFG in Westlake Village, CA is giving me the run around with my fee being received. Completed signing on 9-30-16, it is now 11-29-16. Unacceptable. They claim they are going through a transitional period since Michael Crowder is no longer with them. What has that got to do with A/P getting my money to me?”

(3) DanNotary
“May not be dealing with them again. Huge packages, lots of work, difficult to get through to anyone and get a response. They pay $125 but if I do anything again its going to be $150.”

(4) 29993
“I have noticed that the loan packages are getting very large…so I have begun to notify, particularly WFG whose files average 170 copies…that my minimum fee is increased by another $20.00..As I mentioned before I have had no problems getting paid and have asked each time if the file is larger than 120 pages to add in another $20…but I’ve had to followup to make sure that it was…..so this week I am sending out notifications to most of the companies I work for to increase my minimum fee to include the $20. Whenever I accept a signing…they will need to include it in the order or I will return the assignment right there and then………We all have to begin to hold the line on our fees or if you accept less then you only have yourself to blame….Good Luck!”

(5) Garyw148
“I agreed to perform a signing for WFG for 10:30am the next day. At 8am I had yet to receive any documents. WFG did not answer any of the 4 phone numbers I called. Nor did they respond to the emails I sent to 3 different people. My last email was that I was going to call the borrower and let them know the signing was cancelled. Moments later (10am) I received a response not to call the borrower that the documents were coming. Then I got an email stating the day would be changed. I called the borrower and basically said to stand by. I requested to be paid via PayPal. I got a call from Mike stating they never pay via PayPal and he would remove me from there list of notaries. I said fine. Be carful here folks. Read the other reviews.”

You might also like:

See our string on WFG on the forum
http://www.123notary.com/forum/topic.asp?TOPIC_ID=5117

See our string on NEW signing companies
http://blog.123notary.com/?tag=new

National Preferred Notary
http://blog.123notary.com/?p=16669

Are you a Yes-tary or a No-tary?
http://blog.123notary.com/?cat=3241

Share
>

January 21, 2017

National Debt Direct

Here is what Notaries are saying about this company. I rewrote some of the commentary to condense and simplify it.

(1) Abbondanza claims they used to be a good company to work for that paid within 30 days, but then got stiffed for seven jobs.

(2) esnotary was called to drive 50 miles for a last minute signing for a debt consolidation. They promised payment in 45-60 days but the notary bargained for 30 days. Later on the Notary found out that the guy who promised 30 days admitted to not having authority to get payment out that fast. People will say anything to get a Notary for a loan. So, they Notary feels lied to and will never work for Nationwide Debt Direct again!

(3) 17408 is still waiting for a payment done two and a half months before and is not happy.

(4) wponsot started with them in mid 2015 but stopped working for them because of a non-payment issue. The manager was completely unsympathetic when the Notary announced he had not been paid.

(5) 21008 claimed he/she had done three signings for them, but back in 2013 which got paid quickly. However, things seem to have changed in the meantime — at least for other Notaries.

This company’s reviews are typical of a good company gone sluggish in the payment department. I’ve seen this too many times which is why I will stress — don’t have faith in a company just because they have been reliable so far. You don’t know what stunts they will pull in the future which is why you should limit the credit you offer to companies. Once again, it is not bad to demand money up front as you are a Notary, and not a pawn shop.

You might also like:

Nationwide Debt Direct on the Forum
http://www.123notary.com/forum/topic.asp?TOPIC_ID=6682

The 90 days no payment list of signing companies
http://blog.123notary.com/?p=15887

Global Notary
http://blog.123notary.com/?p=16673

National Loan Closers
http://blog.123notary.com/?p=16663

Share
>

January 7, 2017

Who and what is Snapdocs?

Filed under: Popular Overall,Signing Company Gossip — Tags: — admin @ 9:47 am

It is not a day that goes by the I don’t get a call into 123notary.com about SnapDocs. Who are they? How do I sign up with them? How much do they pay? And, more often than not, ‘They have destroyed my notary signing agent business’.

So let me start off for folks that don’t know – they are not a signing service. This is just a platform set up where notaries can register and create an account for free, upload their credentials. ex: commission, bond, E & O, background check, certifications etc. Once your credentials have been verified by the staff at SnapDocs

(I assume this means that they are making sure your documents are current) and you have completed your profile you are all set to receive notary assignments. You set your profile to receive jobs via email and/or text. Hiring companies that have also signed up can now choose a notary from the site. It costs the signing company that utilizes this service 8.00 per assignment so I have been told. Ouch! . The signing services can also rate your work and/or performance. You however, cannot rate the signing service. Personally, I don’t think this is fair. There are just to many of them that don’t pay and really take advantage of us.

Several of the signing service companies that use it have stated that they love the interface and the user experience is good – for them. However, on the other hand many notaries have expressed concern that companies that use to pay regular and a fair fee have now begun to also offer lowball offers. I assume that is because of the 8.00 fee to use the platform. The notaries also resent that there companies no longer contact them direct via telephone. The problem with this is their is not enough information that is given in the text or email. It tells you the date and time and whether it requires faxbacks but usually nothing else. IMO, this is not enough information given to make a decision whether to take a assignment or not.

Personally, I deactivated my profile. I got annoyed with all the low ball offers. It was a waste of my time. So there you have it. I would love to know how the rest of you feel.

Thanks for reading, be safe.

Share
>

November 26, 2016

I felt like I was being used (Snapdocs assignment)

Another Notary worked for Snapdocs and had an emotional reaction after the fact. She got one of those low-ball assignments, took it, and then complained she felt like she was being used. If you don’t like working for below market rates, nobody is putting a gun to your head! This new signer was concerned about wear and tear on her car, ink, paper, gas, etc. The bottom line here is that anyone who uses you is using you no matter the price. You sell your services for money. The question is, do you know the value of your time and do you know the itemization of your expenses for various types of jobs?

There is no set value on your time, so you have to create your own value. If you don’t know your value, how will you accept or reject jobs. For newbies, the value of getting work under your belt is much more than the value of your dignity. An inexperienced Notary in my book is not worth much. If you have less than 1000 signings and no certifications, I personally wouldn’t use you for anything. If you have 5000 signings and three certifications, then you become valuable as long as you have a good track record.

SIGNING CO: Would you do this modification for $100?

NOTARY: I will not – I have morals

SIGNING CO: How about $1,000,000?

NOTARY: Well, okay…

SIGNING CO: How about $150

NOTARY: What kind of Notary do you think I am?

SIGNING CO: We’ve already determined that, we’re just haggling over the price.

You might also like:

Do you compare yourself with others on the 123notary search results
http://blog.123notary.com/?p=18882

What is a high spot on 123notary worth?
http://blog.123notary.com/?p=16720

The state of Notary advertising in 2016
http://blog.123notary.com/?p=16738

Share
>

November 19, 2016

The Uber principle at Snapdocs. New blood!

Snapdocs has grown in popularity in the last half year. Many of our clients have gotten a lot of business from them. One guy got 350 signings from them while another got 150 last year. Most Notaries are fed up with the low-balling and hand-holding. But, the ones who can tolerate the low-ball practices are getting volume. At low prices after you deduct your toner, paper, gas, and phone-time, you might not end up with much, but at least you get something.

My question is, can these guys stay in business with this business model of low-balling the Notaries? So many Notaries are so sick of it and drop out as a result of these practices. The answer lies with Uber. Uber burns out their drivers very quickly. I forget how long the average driver lasts, but it is not more than a few weeks. They just can’t stand the low pay and difficult situations they are put in. Snapdocs seems to pray on new blood too. Although most Notaries we know have dropped Snapdocs (we should call them SnapDrops) there seems to be an infinite supply of new Notaries with no knowledge, no experience, and most important, no self-respect who work for pennies.

On the other hand, perhaps the signing and title companies will get sick of bad quality Notaries and come back to 123notary where we deliver the highest quality search results in the business. I manicure my directory daily for accuracy of data and quality of Notaries. People value quality, but do they value it enough to pay for it?

I estimate that 123notary is losting 7% of our search volume due to Snapdocs. On the other hand, we are not losing revenue simply because we make our money from Notaries who get paid for high paying Title work for the most part. The Notaries who do low-ball work don’t have much money, don’t spend much money, and won’t lose us much money if they wandered into other pastures. So, we’ll keep our business model of quality search results and quality Notaries over here and hope for the best.

To sum it up. As long as SnapDocs has new blood and the Title companies will stoop to the level of accepting untrained, inexperienced and unqualified Notaries, SnapDocs will stay in business. Scary to think — but true! On a brighter note, they did an excellent job of harnessing modern technology in a way that nobody else did or wants to!

Share
>

October 30, 2016

Is Snapdocs a serious threat to 123notary?

Carmen is always worried about something. “The sky is falling, the sky is falling.” She always thinks the industry is going to turn down and that 123notary will have a problem. So far, the industry has come crashing down many times. But, 123notary is so stable that we have survived these ups and downs unscathed.

But, 123notary has never had a serious competitor. Sure, Notary Rotary has been around since long before 123notary’s inception. Sure, SigningAgent.com is a huge competitor. But, our market share has never been negatively affected by other companies. Snapdocs has become so popular, that Carmen rightfully became concerned that they would cut into our market share. Although I see no definitive indication of that, it is true that 123notary normally has a steady growth in clicks from February to August. This year, our growth has been less dramatic. Our growth over last year is only a fraction of a percent which is not bad. At least we didn’t lose any ground.

The bigger question is, will Snapdocs become a serious threat to 123notary as they work out the kinks in their system and gain refinement, or will Notaries get tired of working under their platform and quit? My prediction is that seasoned Notaries are already beyond fed up and quit. New Notaries are also fed up, but don’t have any better offers. I believe that the new Notaries will continue to work for Snapdocs. If the current supply of Notaries is dried up by their disdain for lowballing, a new batch will come.

If you look at the Notaries on Snapdocs, they are almost all brand new and with hardly any experience or capability to write anything about themselves. In the past, no Notary directory was able to compete with 123notary in the long run. Snapdocs is the first serious threat to our market share that has happened in the history of 123notary.com.

The bottom line is, will Snapdocs figure out how to keep their Notaries happier, or will their Notaries all defect?

Share
>

August 6, 2016

Opportunities at Sand Castle Field Services

Seeking Independent Field Representatives

Sand Castle Field Services is a national field services provider with complete coverage in the United States, Canada, Puerto Rico, Guam, and the Virgin Islands.

We are offering the unique experience to become an Independent Field Representative in a location near you! This opportunity is especially great for someone looking to supplement their current income.

Services Provided

Field Visits: Assist our clients in re-establishing communication with their customers by delivering personal and confidential correspondence. You also would inspect and photograph property/collateral (based on each client’s needs).

Inspection Services: Visually inspect real estate, vehicles, leased equipment, commercial property, or any other type of property. Provide a detailed condition report and digital photos of the property.

Valuation Services: Provide the opinion of a licensed real estate professional.

Property Preservation: We are also seeking contractors able to complete Property Preservation in accordance with all investor (i.e. HUD/FHA, FNMA, FDMC) guidelines. We encourage all experienced contractors to join our Property Preservation team today.
Compensation

As an Independent Field Representative you would choose your desired fees and coverage area for the services you would like to provide. Sand Castle Field Services offers our agents a competitive environment where orders are assigned based upon fees and performance statistics. We can help you determine your coverage area and suggest competitive rates for that area.

Fees range depending on the type of assignment you are completing and the general location of the service. Metro areas often have lower fee ranges vs. a rural area.

Field Visits will typically pay anywhere from $10-$25.

Exterior Property Inspections will typically pay $6-$12. Inspections that are more in depth will pay higher fees and are negotiable.

Compensation for Valuation Service assignments varies by the type of assignment. Our most common assignments are residential Broker Price Opinions (BPOs) and typically pay $30-$50 exterior and $60-$75 interior.

Property Preservation fees are based on current investor guidelines.

If you currently provide these services or are looking to form a new partnership, please complete our interest submission survey located on our website www.sandcastlefs.com under the Careers Link. The direct link is: https://www.sandcastlefs.com/public/applicant/field_rep_application.aspx

You may also contact us directly by email or phone with any questions you may have. Email: recruiting@sandcastlefs.com Phone: 262-754-6006. Our hours of operation are Monday-Friday 7 AM – 8 PM CST. We look forward to hearing from you!

You might also like

I just got two jobs & they said they found me on 123notary
http://blog.123notary.com/?p=15857

Interview with a veteran Notary
http://blog.123notary.com/?p=6851

Share
>
Older Posts »