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September 4, 2018

Opinions about Snapdocs in the forum & blog comments

Filed under: Signing Company Gossip — Tags: — admin @ 12:03 am

Here are some comments we got about Snapdocs in the blog and forum. I organized them in to positive and negative.

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POSITIVE

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1. Good information is kept in the database

Pam likes the fact that Snapdocs keeps quality information in their database about mileage, year to date payments, and a lot more. There is no doubt that Snapdocs has the most comprehensive computer database system for Notaries ever created.

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2. This Notary sets her fees and has no trouble.

A.C. Dye has never had a problem with Snapdocs other than a quick login issue.

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3. Some Notaries happily get good service & jobs from this platform

Craig is happy with Snapdocs. He gets 33% of his work from them and would not trade them.

Bruce claims he has had only good service from Snapdocs and that Snapdocs does not set your fee. You can just hold out for jobs that meet your fee or specifications.

Cindy loves Snapdocs and has had no trouble. She counters bad offers with her fee and I’ll guess that she often gets it.

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NEGATIVE

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1. You have to answer every text request or be penalized.

Debra is upset that she has to answer to all jobs otherwise she will be penalized by the algorithm. You lose points if you ignore requests and then you perhaps go down and down on the pecking order. It sounds like being handcuffed to the back of a train which is how my life has been running 123notary for the last few years.

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2. You have to respond within seconds.

Linda claims that she responded to a text within one minute on at least 15 requests, however, never got a single job. Hmm. I never would have guessed. Glad I am writing this article. I am learning as much as you guys are.

Bob also is complaining that Snapdocs is a speed contest. You have to answer fast or you don’t get the job.

Dennis claims that the text blast demeans the profession and resembles a “feeding frenzy.”

Pam also says that you have to respond to texts within 20 seconds if you want to get hired. When they say jump, you say, “It’s more like diving for the phone, and how high?”

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3. Low-Ball Fees

Alfred feels that Notaries who have not calculated their after-expenses hourly rate might like to work for Snapdocs, but that he does not.

Lyle on the other hand says that initial offers are low-ball, but that he holds out and usually gets his fee.
Jeanne feels that Snapdocs offers insulting fees. She tries to negotiate, but it is hard when initial job specifications are not stated in their entirety.

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4. It’s hard or impossible for some Notaries to actually get work from them.

Sandy claims that she never got a signing from this platform. That is surprising.

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5. Data Entry Requirements

Lee says that there is a lot of information you have to input, and it seems to be far more than he enjoys inputting or downloading.

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6. Demeaning animal type treatment

I will refer again to Dennis’ comment above about how the Snapdocs job dispatch seems like a feeding frenzy that resembles the way animals are fed in a barn and the animals all swarm around the food troth. He is right. This is demeaning. But, high paying title companies are doing the same thing sending out emails to a dozen people for a job and seeing who answers first. I am also tired of sluggish Notaries, but requiring responses within seconds turns Notaries into the slaves of their mobile phones.

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7. Block Call List

Ken doesn’t work for cheap, and he blocked calls from SnapDocs. I’m surprised he was on their list to begin with.

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September 1, 2018

Snapdocs – do they cater to the fastest or the best(est)?

Filed under: Signing Company Gossip — Tags: — admin @ 12:42 am

I got an email from a loyal Notary. He had gotten a questionaire from Snapdocs. One of the questions was, “Do you refer Snapdocs or other notaries?” He answered “No” because he did not know how many other dozens of Notaries got job texts when jobs were dispatched and was not always able to be the fastest to answer the texts.

This Notary said that if he was not the fastest to respond to a text, that he did not get the job. Because of his response, he thinks that Snapdocs took him off their postings.

The thing I admire about Snapdocs is that they have a market niche and definite advantages. They might not have the best Notaries. Even the Notaries who look good online with their Fidelity Approvals and impressive repetoire of signings under their belt of all descriptions – when I look at their test scores in my system, the results are almost always horrifying. However, Snapdocs offers fast comprehensive technology and fast Notaries who do not dilly dally. You have to give them credit for this. 123notary has a completely different business model and we have a combination of fast and slow Notaries.

Maybe 123notary should learn from Snapdocs about screening Notaries to see how fast they are. We are emailing our certified Notaries to see if they get back to us, but we allow three days. Snapdocs would probably weed them out if it took them more than three minutes.

Putting quality and pay grade aside, Snapdocs gets a huge market share of clicks that is currently as big as 123notary and NotaryRotary combined. I cannot vouch for the quality of the clicks or the quality of the jobs. Many of the clicks are just Notaries logging into the system and Notaries on 123notary do not login that often unless I bug them.

The moral of the story is that when SnapDocs says jump, you jump. Their docs are not the only thing that is snappy, but also their Notaries assuming those Notaries want to actually get hired.

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You might also like:

Opinions about Snapdocs in the blog and forum comments
http://blog.123notary.com/?p=21299

Snapdocs profiles are getting more impressive but…
http://blog.123notary.com/?p=20819

Snapdocs wants to sell shares on Shark Tank
http://blog.123notary.com/?p=20815

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August 22, 2018

Aug 2018 signing company gossip

Filed under: Signing Company Gossip — Tags: — admin @ 11:47 am

Here is the latest signing company gossip. There is not much since things are so slow. But, some Notaries claim to be busy!

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SigningTrac.com
One Notary doesn’t like what she describes as the insulting low fees. Another recommends using the spam button.
http://www.123notary.com/forum/topic.asp?TOPIC_ID=5653

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Signing Stream
A Notary complains that this company changes their price offering after the job is done.
http://www.123notary.com/forum/topic.asp?TOPIC_ID=5872

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FASS
A rising tide lifts all boats write one notary who wants everyone to demand more fees.
http://www.123notary.com/forum/topic.asp?TOPIC_ID=2829

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Superior Notary
One notary complains that she was told the package would be 21-29 pages, but it was 43 pages according to her.
http://www.123notary.com/forum/topic.asp?TOPIC_ID=2600

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Palm Castle Signings
One notary claims to have gotten paid fast while another complains about ignored emails
http://www.123notary.com/forum/topic.asp?TOPIC_ID=7077

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Great Lakes Settlement
One notary was concerned about bad reviews, but talked it over and got paid fast!
http://www.123notary.com/forum/topic.asp?TOPIC_ID=6802

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Accountable Agents
One notary says “always happy to hear from these guys.”
http://www.123notary.com/forum/topic.asp?TOPIC_ID=3069

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That’s all for this time.

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August 13, 2018

Snapdocs has an adjustable radius — should 123notary do the same?

Filed under: Signing Company Gossip — Tags: — admin @ 11:33 am

123notary is in a huge competition with Snapdocs right now. We are looking at what they do, and what seems like a good idea versus what seems counterproductive. 123notary caters to Notaries on large budgets who pay for wide coverage. Snapdocs caters to people looking for Notaries who want a Notary with the right quality / proximity ratio or algorithm. Our priorities are not the same and hence our algorithms are not either. Snapdocs wins on convenience, but 123notary wins on knowledge.

On Snapdocs, a company searching can set a radius as wide or narrow as they like. And Notaries can only have one zip code on file.

On 123notary, Notaries who have money to spend can sign up all over the nation and a handful do. Our system of showing Notaries where they don’t live is controversial. It helps Notaries promote themselves, but might be annoying to those who want to find someone close. Hmmm.

Snapdocs has 60,000 Notaries, yet only a few hundred are people I would consider hiring. But, you can always find people really close if you want.

123notary has about 7000 online Notaries of whom I would try out at least one thousand. We tend to show Notaries who are a bit farther if we consider them to be better.

So, what is the bottom line — adjustable radius, smart customized radius, or keep it the way it is? Our radius is already customized based on what area you are in by the way, but we could customize it more intricately in the future if you like.

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August 4, 2018

Snapdocs – their profiles are getting more impressive, but …

Filed under: Signing Company Gossip — Tags: — admin @ 12:41 am

I have noticed over the last two years that the profiles of Snapdocs members have been getting more impressive. You see Notaries with more experience, a better repertoire of loans under their belt, and better looking photos of Notaries as well. If I didn’t know any better, I would think that those Notaries were the top of the line. However, I keep test scores of Notaries and have learned that the Notaries who look good on Snapdocs don’t necessarily actually know anything about how to be a notary or signing agent. They merely look good and probably respond to texts really fast.

The equation here is speed versus knowledge. It is hard to get both in one Notary. Notaries who have experience and a wide variety of jobs under their belt have experience that is worth noting. However, book knowledge versus experience rarely seem to add up. I have quizzed those who have no experience who studied and they can sometimes score a high grade on my quiz while those with twenty years of experience can fail.

The moral of the story is that in the Notary industry, it is hard to find a single Notary with purely positive attributes.Here are the attributes I consider important.

1. Getting back to people (an attribute of communication)
No matter how smart or experienced you are, if you don’t return phone calls or emails, you are basically worthless. Snapdocs capitalizes on this and in essence requires responsiveness to survive on their platform.

2. Attitude
If you are the best Notary in the world, but talk back to people and are generally rude, you will ruin everyone’s day.

3. Speed
Snapdocs seems to capitalize on this virtue quite effectively. If you get back to people fast, it is easier to work with you, even if you are not the best notary.

4. Knowledge
A well studied Notary is a lot less likely to make mistakes than one who is just winging it. This quality is more of a 123notary attribute.

5. Experience
Having experience on the street looks impressive on your resume and profile. It means you are less likely to make certain types of mistakes because you would have been put through the meat grinder many times already if you were making those mistakes. However, there are knowledge related mistakes that the most experienced Notaries make daily without even knowing it because most of them refuse to read notary manuals or study up!

6. Quality of Interaction
Some Notaries do not know how to have a professional phone call. If you read our articles on professionalism and etiquette you can see the details.

7. Maintaining a profile
Sometimes the best Notaries in the world write the worst notes sections and do not maintain their profiles.

Summary
To sum it up, Snapdocs is very good at point 1 and 3 which are at the top of my list. However, they are lacking in most other points. The reason for this is that the type of clients who use Snapdocs do not want to invest in knowledgeable Notaries as it is too expensive. After you pay Snapdocs their hefty fee and pay the Notary their low-ball fee, you will want a profit if you are a signing company.

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June 23, 2018

Fass to use Snapdocs

Filed under: Signing Company Gossip — Tags: — admin @ 12:27 am

I heard through my sources that FASS is about to start using snapdocs as of May 2018. I cannot confirm whether this is true or not. I also do not know if that outfit is associated with First American Title or not. Although we at 123notary offer quality, most of the notaries on our site are anti-quality which makes it hard to compete. My personal business model only works when the Notaries value knowledge, study, and good business etiquette like answering the phone, responding to emails and being agreeable. I cannot change the world.

You might also like:

Compilation of posts about snapdocs
http://blog.123notary.com/?p=21531

Good signing companies – a thorough list
http://blog.123notary.com/?p=21091

Fass has a brand new app
http://blog.123notary.com/?p=17477

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May 10, 2018

What has your experience with Snapdocs been like?

Filed under: Signing Company Gossip — Tags: — admin @ 12:25 am

Different Notaries have different experiences. I notice that some Notaries login to Snapdocs every day to gain high placement in the algorithm. Others do nothing but complain of low fees and bad offers. A few Notaries tend to negotiate higher fees and sometimes get away with it. One Notarycomplained that if he doesn’t answer texts right away, he doesn’t get any offers. But, now he says he doesn’t get any offers at all.

Snapdocs has a preference system. If you are the Notary picked, you get a text first and a few minutes to respond. If you don’t get back to them, they auto-text a handful of other nearby Notaries. The system makes sense, but the pay is still low.

So, what has YOUR experience been like with Snapdocs?

Also read:
Comments on our blog and forum about snapdocs
http://blog.123notary.com/?p=21299

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April 28, 2018

Snapdocs has a good algorithm, but…

Filed under: Signing Company Gossip — Tags: — admin @ 10:36 am

Snapdocs has a good algorithm that sorts their Notaries well. The better ones are on top based on their reviews and performance and how recently they logged in. But, some of them are no longer in business unfortunately. Snapdocs lets you know if they have logged in during the last 45 days, but beyond that it is a crap shoot. There are many has beens on that site. Hmmm. The other problem is that their best Notaries are not that great and the general overall quality of Notaries on their site is dismal, but their technology is super.

I guess the various sites have different business models.

Snapdocs focuses on great technological platforms.
123notary focuses on having the best Notaries.
NotaryRotary has the closest Notaries and also has many high quality Notaries.
Signingagent.com has the best quantity of Notaries and NNA Certified, but not necessarily experienced or serious.

So, for each need, there is a niche in the market. The problem is that there are so many tens of thousands of mobile notaries, it is hard to keep track of all of them.

The other thing about Snapdocs that is interesting is that they show you Notaries who are really close to the job. Normally within 12 miles. That is great, but in areas where there aren’t so many Notaries you might not get so many good choices, and if you did, the choices would be too far. I guess it is hard to win.

123notary has the opposite problem. We list people who serve particular areas regardless of how far away they are, within reason. If they are more than 60 miles away, I generally do not list people that far unless it is a very remote area.

So, who provides the best search? I guess that depends on your search needs!

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You might also like:

Compilation of posts about Snapdocs
http://blog.123notary.com/?p=21531

How does pricing work for top placements on 123notary?
http://blog.123notary.com/?p=19355

The state of notary advertising in 2016
http://blog.123notary.com/?p=16738

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February 25, 2017

When did Notary Cafe become decaffeinated?

Filed under: Signing Company Gossip — Tags: — admin @ 9:56 pm

Notary Cafe has been around for a long time. They are also renowned for quality. They have some of the best Notaries around. It is just that they have so few Notary profiles available to the public and so few people searching on their site. We recommend Notary Cafe, but don’t expect miracle results from them.

Notary Cafe used to be more popular ten or more years ago. But, they lost their buzz or as I like to say, became decaffeinated. But, decaf still has 40% of the caffeine as regular coffee, so they are still in the running so to speak. Just don’t add too much cream or sugar.

Meanwhile with the advent of SnapDocs, all of the other Notary directories lost a lot of traffic. 123notary’s mobile page reprogramming is helping us to regain market share quickly, so wish us well with that. It affects you!

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You might also like:

How does pricing for for top placements on 123notary?
http://blog.123notary.com/?p=19355

Snapdocs business model doesn’t add up
http://blog.123notary.com/?p=19290

Which directories get high paying listings?
http://blog.123notary.com/?p=19201

Names for notary businesses that can get you into trouble
http://blog.123notary.com/?p=19064

Notary Rotary’s forum vs. 123notary’s
http://blog.123notary.com/?p=1251

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February 18, 2017

BNN Signing Services — mixed reviews

Filed under: Popular Overall,Signing Company Gossip — Tags: , — admin @ 9:35 pm

I rewrote and condensed some of the more interesting Notary comments about Bilingual Notary Network.

(1) One Notary says BNN met their fee and paid within two weeks. That Notary claims they would gladly accept more work from BNN

(2) 17408 claims they were paid within 30 days and never even had to call for pay!

(3) But, Joannieh had to wait for 113 days with no pay and found them to be rude.

(4) karmw1 did a $90 signing and had to wait for months. This notary tried four times by email and phone and is not impressed.

(5) Chuck did a signing for them. A month later he was told when the check would be sent out. A month later he was told there needed to be a reissue. On 4/22 he was told the check went out on 4/15. But, on 4/27 he was told the check went out 4/21. Good God!

(6) “I too have done a fair number of signings for Bilingual and have had nothing but positive experiences with them. Most importantly, they’ve always paid on time.”

Jeremy’s comments
You need to keep records of who owes you money for what and how fast they pay. If a company is too much trouble, you need to demand payment up front so you don’t have to chase them around wondering if you will ever get paid. It’s a waste of labor and very stressful.

You might also like:

See our feed on SnapDocs (many articles)
http://blog.123notary.com/?tag=snapdocs

2016 most active signing companies
http://blog.123notary.com/?p=16482

Be an independent field agent! Supplement your notary income.
http://blog.123notary.com/?p=16991

The “Met My Fee” list of signing companies
http://blog.123notary.com/?p=16979

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