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September 14, 2018

Compilation of posts about SnapDocs

Filed under: Compilations — Tags: — admin @ 7:07 am

I put these posts generally in order of popularity, but there are a lot of newer posts who don’t have much in terms of click analytics yet.

Snapdocs – what we’ve learned about their notaries

Snapdocs, this is what we’ve learned about their Notaries

Snapdocs wants to sell shares on Shark Tank

SnapDocs wants to sell shares on Shark Tank

Opinions about Snapdocs in the forum & blog comments

Opinions about Snapdocs in the forum & blog comments

I felt like I was being used (Snapdocs assignment)

I felt like I was being used (Snapdocs assignment)

10 ways to “deal” with Snapdocs

10 ways to “deal” with SnapDocs

Who and what is Snapdocs?

Who and what is Snapdocs?

Snapdocs business model doesn’t add up

Snapdocs’ Business Model Doesn’t Add Up

Snapdocs — thumbs up or thumbs down?

SnapDocs — thumbs up or thumbs down?

Snapdocs is a bigger operation than I thought

SnapDocs is a bigger operation than I thought

More on Snapdocs — the Uber of the Notary industry

More on Snapdocs, the Uber of the Notary industry!

Is Snapdocs a serious threat to 123notary?

Is Snapdocs a serious threat to 123notary?

Snapdocs – their profiles are getting more impressive, but…

Snapdocs – their profiles are getting more impressive, but …

FASS to use Snapdocs

Fass to use Snapdocs

What has your experience with Snapdocs been like?

What has your experience with Snapdocs been like?

Snapdocs has a new feature for bank auto pay within 30 days

SnapDocs has a new feature for bank auto pay within 30 days

If everyone complains about Snapdocs, why do they continue to grow?

If everyone complains about Snapdocs, why do they continue to grow?

Snapdocs has a good algorithm… but… (200)

Snapdocs has a good algorithm, but…

Snapdocs grew tremendously in 2016, but Notary Rotary shrank

Snapdocs grew tremendously in 2016, but NotaryRotary shrank!

The Uber principal at snapdocs — new blood!

The Uber principle at Snapdocs. New blood!

Snapdocs – do they cater to the fastest or the best(est)?

Snapdocs – do they cater to the fastest or the best(est)?

Snapdocs has an adjustable radius… should 123notary do the same?

Snapdocs has an adjustable radius — should 123notary do the same?

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September 4, 2018

Opinions about Snapdocs in the forum & blog comments

Filed under: Signing Company Gossip — Tags: — admin @ 12:03 am

Here are some comments we got about Snapdocs in the blog and forum. I organized them in to positive and negative.

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POSITIVE

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1. Good information is kept in the database

Pam likes the fact that Snapdocs keeps quality information in their database about mileage, year to date payments, and a lot more. There is no doubt that Snapdocs has the most comprehensive computer database system for Notaries ever created.

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2. This Notary sets her fees and has no trouble.

A.C. Dye has never had a problem with Snapdocs other than a quick login issue.

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3. Some Notaries happily get good service & jobs from this platform

Craig is happy with Snapdocs. He gets 33% of his work from them and would not trade them.

Bruce claims he has had only good service from Snapdocs and that Snapdocs does not set your fee. You can just hold out for jobs that meet your fee or specifications.

Cindy loves Snapdocs and has had no trouble. She counters bad offers with her fee and I’ll guess that she often gets it.

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NEGATIVE

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1. You have to answer every text request or be penalized.

Debra is upset that she has to answer to all jobs otherwise she will be penalized by the algorithm. You lose points if you ignore requests and then you perhaps go down and down on the pecking order. It sounds like being handcuffed to the back of a train which is how my life has been running 123notary for the last few years.

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2. You have to respond within seconds.

Linda claims that she responded to a text within one minute on at least 15 requests, however, never got a single job. Hmm. I never would have guessed. Glad I am writing this article. I am learning as much as you guys are.

Bob also is complaining that Snapdocs is a speed contest. You have to answer fast or you don’t get the job.

Dennis claims that the text blast demeans the profession and resembles a “feeding frenzy.”

Pam also says that you have to respond to texts within 20 seconds if you want to get hired. When they say jump, you say, “It’s more like diving for the phone, and how high?”

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3. Low-Ball Fees

Alfred feels that Notaries who have not calculated their after-expenses hourly rate might like to work for Snapdocs, but that he does not.

Lyle on the other hand says that initial offers are low-ball, but that he holds out and usually gets his fee.
Jeanne feels that Snapdocs offers insulting fees. She tries to negotiate, but it is hard when initial job specifications are not stated in their entirety.

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4. It’s hard or impossible for some Notaries to actually get work from them.

Sandy claims that she never got a signing from this platform. That is surprising.

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5. Data Entry Requirements

Lee says that there is a lot of information you have to input, and it seems to be far more than he enjoys inputting or downloading.

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6. Demeaning animal type treatment

I will refer again to Dennis’ comment above about how the Snapdocs job dispatch seems like a feeding frenzy that resembles the way animals are fed in a barn and the animals all swarm around the food troth. He is right. This is demeaning. But, high paying title companies are doing the same thing sending out emails to a dozen people for a job and seeing who answers first. I am also tired of sluggish Notaries, but requiring responses within seconds turns Notaries into the slaves of their mobile phones.

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7. Block Call List

Ken doesn’t work for cheap, and he blocked calls from SnapDocs. I’m surprised he was on their list to begin with.

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September 1, 2018

Snapdocs – do they cater to the fastest or the best(est)?

Filed under: Signing Company Gossip — Tags: — admin @ 12:42 am

I got an email from a loyal Notary. He had gotten a questionaire from Snapdocs. One of the questions was, “Do you refer Snapdocs or other notaries?” He answered “No” because he did not know how many other dozens of Notaries got job texts when jobs were dispatched and was not always able to be the fastest to answer the texts.

This Notary said that if he was not the fastest to respond to a text, that he did not get the job. Because of his response, he thinks that Snapdocs took him off their postings.

The thing I admire about Snapdocs is that they have a market niche and definite advantages. They might not have the best Notaries. Even the Notaries who look good online with their Fidelity Approvals and impressive repetoire of signings under their belt of all descriptions – when I look at their test scores in my system, the results are almost always horrifying. However, Snapdocs offers fast comprehensive technology and fast Notaries who do not dilly dally. You have to give them credit for this. 123notary has a completely different business model and we have a combination of fast and slow Notaries.

Maybe 123notary should learn from Snapdocs about screening Notaries to see how fast they are. We are emailing our certified Notaries to see if they get back to us, but we allow three days. Snapdocs would probably weed them out if it took them more than three minutes.

Putting quality and pay grade aside, Snapdocs gets a huge market share of clicks that is currently as big as 123notary and NotaryRotary combined. I cannot vouch for the quality of the clicks or the quality of the jobs. Many of the clicks are just Notaries logging into the system and Notaries on 123notary do not login that often unless I bug them.

The moral of the story is that when SnapDocs says jump, you jump. Their docs are not the only thing that is snappy, but also their Notaries assuming those Notaries want to actually get hired.

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You might also like:

Opinions about Snapdocs in the blog and forum comments
http://blog.123notary.com/?p=21299

Snapdocs profiles are getting more impressive but…
http://blog.123notary.com/?p=20819

Snapdocs wants to sell shares on Shark Tank
http://blog.123notary.com/?p=20815

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August 13, 2018

Snapdocs has an adjustable radius — should 123notary do the same?

Filed under: Signing Company Gossip — Tags: — admin @ 11:33 am

123notary is in a huge competition with Snapdocs right now. We are looking at what they do, and what seems like a good idea versus what seems counterproductive. 123notary caters to Notaries on large budgets who pay for wide coverage. Snapdocs caters to people looking for Notaries who want a Notary with the right quality / proximity ratio or algorithm. Our priorities are not the same and hence our algorithms are not either. Snapdocs wins on convenience, but 123notary wins on knowledge.

On Snapdocs, a company searching can set a radius as wide or narrow as they like. And Notaries can only have one zip code on file.

On 123notary, Notaries who have money to spend can sign up all over the nation and a handful do. Our system of showing Notaries where they don’t live is controversial. It helps Notaries promote themselves, but might be annoying to those who want to find someone close. Hmmm.

Snapdocs has 60,000 Notaries, yet only a few hundred are people I would consider hiring. But, you can always find people really close if you want.

123notary has about 7000 online Notaries of whom I would try out at least one thousand. We tend to show Notaries who are a bit farther if we consider them to be better.

So, what is the bottom line — adjustable radius, smart customized radius, or keep it the way it is? Our radius is already customized based on what area you are in by the way, but we could customize it more intricately in the future if you like.

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August 4, 2018

Snapdocs – their profiles are getting more impressive, but …

Filed under: Signing Company Gossip — Tags: — admin @ 12:41 am

I have noticed over the last two years that the profiles of Snapdocs members have been getting more impressive. You see Notaries with more experience, a better repertoire of loans under their belt, and better looking photos of Notaries as well. If I didn’t know any better, I would think that those Notaries were the top of the line. However, I keep test scores of Notaries and have learned that the Notaries who look good on Snapdocs don’t necessarily actually know anything about how to be a notary or signing agent. They merely look good and probably respond to texts really fast.

The equation here is speed versus knowledge. It is hard to get both in one Notary. Notaries who have experience and a wide variety of jobs under their belt have experience that is worth noting. However, book knowledge versus experience rarely seem to add up. I have quizzed those who have no experience who studied and they can sometimes score a high grade on my quiz while those with twenty years of experience can fail.

The moral of the story is that in the Notary industry, it is hard to find a single Notary with purely positive attributes.Here are the attributes I consider important.

1. Getting back to people (an attribute of communication)
No matter how smart or experienced you are, if you don’t return phone calls or emails, you are basically worthless. Snapdocs capitalizes on this and in essence requires responsiveness to survive on their platform.

2. Attitude
If you are the best Notary in the world, but talk back to people and are generally rude, you will ruin everyone’s day.

3. Speed
Snapdocs seems to capitalize on this virtue quite effectively. If you get back to people fast, it is easier to work with you, even if you are not the best notary.

4. Knowledge
A well studied Notary is a lot less likely to make mistakes than one who is just winging it. This quality is more of a 123notary attribute.

5. Experience
Having experience on the street looks impressive on your resume and profile. It means you are less likely to make certain types of mistakes because you would have been put through the meat grinder many times already if you were making those mistakes. However, there are knowledge related mistakes that the most experienced Notaries make daily without even knowing it because most of them refuse to read notary manuals or study up!

6. Quality of Interaction
Some Notaries do not know how to have a professional phone call. If you read our articles on professionalism and etiquette you can see the details.

7. Maintaining a profile
Sometimes the best Notaries in the world write the worst notes sections and do not maintain their profiles.

Summary
To sum it up, Snapdocs is very good at point 1 and 3 which are at the top of my list. However, they are lacking in most other points. The reason for this is that the type of clients who use Snapdocs do not want to invest in knowledgeable Notaries as it is too expensive. After you pay Snapdocs their hefty fee and pay the Notary their low-ball fee, you will want a profit if you are a signing company.

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July 1, 2018

SnapDocs wants to sell shares on Shark Tank

Filed under: Humorous Posts — Tags: , — admin @ 12:38 am

Disclaimer – This article is purely for comedic purposes and I very much doubt that SnapDocs wants to sell its shares to Shark Tank.

CONTESTANT: Hello sharks. I would like to sell 50% of my business SnapDocs to you. We are an innovative platform where someone can hire a Notary, pay the notary, download documents, and look up reliability stats all using our convenient platform. We charge a fee that changes over time for using our services and looking up Notary information. We make “x” amount of money per transaction with a yearly profit of “y” dollars. We have been in business several years, so we are not brand new, but we are growing and are going to attempt to take 123notary’s market share as they are the leader of the notary advertising industry — so far…

Mr. WONDERFUL: Can you show us a little about how your features work?

CONTESTANT: Yes, you see you can share snapdocs with friends by using this feature here, We can get hard to get information on title companies which is valuable for attracting notaries using this other feature, and our best feature is the “Beat 123notary” feature.

LORI: How does the beat 123notary feature work, because I’m interested?

CONTESTANT: Umm. Awkward. That feature doesn’t seem to be working now, but programming is on it. We get more clicks than 123notary now, but only from people who don’t pay their notaries that well. 123notary keeps getting the good jobs.

Mr. WONDERUL: Maybe that is because they have better Notaries than you.

BARBARA: What good is having the best technology if you have the worst Notaries?

CONTESTANT: We’re trying to talk the best Notaries into working for the fees offered from those who use our site.

Mr. WONDERFUL: And how low are those fees?

CONTESTANT: (awkward pause) Um… Someone made $125 the other day.

LORI: The other day? How about in general?

CONTESTANT: Hmm. Let’s change the topic of the conversation. I would like to sell 20% for One Million.

MARK: Since you’re making money from this, and it is unclear whether 123notary will take your market share or whether or not you will take theirs, I will offer $100,000 for 20%.

CONTESTANT: $100,000? That is what we pay programming in several months.

LORI: I’m out, because it is too unpredictable, and it is not exciting enough.

BARBARA: I’d rather buy part of 123notary. They really scrutinize their Notaries which results in a better quality site, even though the Notaries are always complaining about being scrutinized.

LORI: 123notary is not for sale. Jeremy says it is his baby and he will never sell unless he is unable to care for it anymore.

Mr. WONDERFUL: Or runs out of baby formula. I’m out.

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You might also like:

Shark Tank – Notarizing in the shower for executives
http://blog.123notary.com/?p=20511

A signing company wants to sell shares on Shark Tank
http://blog.123notary.com/?p=20817

Shark Tank – Traffic Freezer for Notaries
http://blog.123notary.com/?p=20509

A Notary goes on Shark Tank with Shazamdocs!
http://blog.123notary.com/?p=18943

Shark Tank – 123notary wants to sell 10% of its shares
http://blog.123notary.com/?p=16021

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June 23, 2018

Fass to use Snapdocs

Filed under: Signing Company Gossip — Tags: — admin @ 12:27 am

I heard through my sources that FASS is about to start using snapdocs as of May 2018. I cannot confirm whether this is true or not. I also do not know if that outfit is associated with First American Title or not. Although we at 123notary offer quality, most of the notaries on our site are anti-quality which makes it hard to compete. My personal business model only works when the Notaries value knowledge, study, and good business etiquette like answering the phone, responding to emails and being agreeable. I cannot change the world.

You might also like:

Compilation of posts about snapdocs
http://blog.123notary.com/?p=21531

Good signing companies – a thorough list
http://blog.123notary.com/?p=21091

Fass has a brand new app
http://blog.123notary.com/?p=17477

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May 10, 2018

What has your experience with Snapdocs been like?

Filed under: Signing Company Gossip — Tags: — admin @ 12:25 am

Different Notaries have different experiences. I notice that some Notaries login to Snapdocs every day to gain high placement in the algorithm. Others do nothing but complain of low fees and bad offers. A few Notaries tend to negotiate higher fees and sometimes get away with it. One Notarycomplained that if he doesn’t answer texts right away, he doesn’t get any offers. But, now he says he doesn’t get any offers at all.

Snapdocs has a preference system. If you are the Notary picked, you get a text first and a few minutes to respond. If you don’t get back to them, they auto-text a handful of other nearby Notaries. The system makes sense, but the pay is still low.

So, what has YOUR experience been like with Snapdocs?

Also read:
Comments on our blog and forum about snapdocs
http://blog.123notary.com/?p=21299

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April 28, 2018

Snapdocs has a good algorithm, but…

Filed under: Signing Company Gossip — Tags: — admin @ 10:36 am

Snapdocs has a good algorithm that sorts their Notaries well. The better ones are on top based on their reviews and performance and how recently they logged in. But, some of them are no longer in business unfortunately. Snapdocs lets you know if they have logged in during the last 45 days, but beyond that it is a crap shoot. There are many has beens on that site. Hmmm. The other problem is that their best Notaries are not that great and the general overall quality of Notaries on their site is dismal, but their technology is super.

I guess the various sites have different business models.

Snapdocs focuses on great technological platforms.
123notary focuses on having the best Notaries.
NotaryRotary has the closest Notaries and also has many high quality Notaries.
Signingagent.com has the best quantity of Notaries and NNA Certified, but not necessarily experienced or serious.

So, for each need, there is a niche in the market. The problem is that there are so many tens of thousands of mobile notaries, it is hard to keep track of all of them.

The other thing about Snapdocs that is interesting is that they show you Notaries who are really close to the job. Normally within 12 miles. That is great, but in areas where there aren’t so many Notaries you might not get so many good choices, and if you did, the choices would be too far. I guess it is hard to win.

123notary has the opposite problem. We list people who serve particular areas regardless of how far away they are, within reason. If they are more than 60 miles away, I generally do not list people that far unless it is a very remote area.

So, who provides the best search? I guess that depends on your search needs!

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You might also like:

Compilation of posts about Snapdocs
http://blog.123notary.com/?p=21531

How does pricing work for top placements on 123notary?
http://blog.123notary.com/?p=19355

The state of notary advertising in 2016
http://blog.123notary.com/?p=16738

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March 15, 2018

Notary Marketing 102 — Notary Advertising

Return to Notary Marketing 102 Contents

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The state of Notary advertising is always changing. Sites go up and down in popularity, and change their policies and business models. 2018 is no exception to this rule. The most popular several sites have changed a little bit in the last few years. Here is my current analysis of the various popular sites.

Also Read:
The State of Notary Advertising in 2016

How much should a Notary spend on advertising?

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123notary.com – for the best quality notaries!
123notary leads the pack in terms of attracting the highest quantity of work from higher paying Title & Escrow companies. The reason for this is that 123notary has higher quality standards than any other site. 123notary offers many sophisticated and practical search filters as well. Search by city, county, zip or state and filter for hospital jobs, languages, certified notaries, and more options as well.

Self-praising Notaries who think they know everything are rudely awakened by Jeremy’s quizzes to the fact that their knowledge doesn’t cut it in the industry and that they need to study more. Quality control involves making people regularly log in to their listing, keep their notes updated, study and prove their knowledge. The result of this constant attention to quality is a far higher quality and consistency of search results on 123notary. Notaries who like the idea of constantly improving their knowledge will most likely love 123notary. Those who are anti-knowledge and anti-responsibility might not.

123notary requires all Notaries to log in to their listing every 120 days and also to maintain a good notes section and get a 70% on a Notary Quiz administered by phone or a higher grade if administered by email. 123notary realizes that nobody is perfect and we have to be flexible with our requirements, but we want to deliver the best possible search to the users, and this is why we stress quality control.

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Snapdocs.com — an upcoming star
Snapdocs attracts the greatest volume of signings of any directory, but the pay is normally very very low. They have great technology and great search algorithms. The downside is that their Notaries are mostly of a very poor quality. Notaries on Snapdocs normally get paid lower than any other site. However, there are a few who are able to negotiate good fees. I know some of those Notaries personally, and they merit better fees. If you want to get paid well, please consider adapting your knowledge and professionalism to merit good fees. Please also consider that certain directories attract a higher volume of jobs with high fees.

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NotaryRotary.com — a good directory that is slowly losing steam
I would estimate that Notary Rotary is getting roughly 10% of the market share of signings and signings from that site are in all price ranges based on what I have heard. Notary Rotary used to be a big contender in the Notary industry. More recently, according to what I have heard, people are getting less and less work from them in 2018. Notary Rotary has a higher quality of Notaries than most sites and caters to finding Notaries in order of proximity which is helpful. Their fees for sign up are reasonable and they have great Notary supplies, insurance and a popular forum.

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NotaryCafe.com
Notary Cafe has been around for decades and has always attracted some business. The format of their site has changed over the years. I would estimate they get about 5% of the market share for signings. Notary Cafe has a search algorithm which seems to integrate proximity, and how recently you logged into your listing. It is well organized. However, the quality of the Notaries is not as good as 123notary or Notary Rotary.

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SigningAgent.com
The NNA runs SigningAgent.com and this site has the highest quantity of Notaries of any other directory. However, the overall quality of the Notaries on their site is inconsistent. This site is maintained well and has great search features, filters for edocuments, certification, and a flexible radius. Many Notaries like to advertise on this site, but the volume of business it attracts is limited.

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Google Local
In addition to marketing on purely Notary sites, many notaries do well advertising on Google Local. Google Local will get you nearby customers for all types of Notary work.

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Other Online Advertising
Yelp, and online Yellow Pages. If you want to do paid listings on online yellow pages, start with a small investment and see what rate of return you get before investing a lot; otherwise you might not get any return on a larger investment. I am unaware of how successful Yelp is, but some Notaries do get work from them, and the reviews really attract business to your listing.

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Manual Promotion
It is wise to call Title companies and give them your information. You can also contact hospitals, convalescent homes, Real Estate offices, law offices, jails, people who visit jails, and anyone else who might need a Notary. Handing out cards to strangers, customers, and office-mates of customers is a very effective marketing technique. Some Notaries have price sheets which is fine, but the most important is a business card.

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Summary
So, whom should you advertise with? Start with 123notary and Snapdocs. But, maintaining your listings is as important as who you advertise with. So, read the other sections of this course to learn how to optimize your listings and say the right things to attract the best clients.

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