How is customer service if you have a problem with these two portal based economies?
In the last two years I have met two people who lost their mobile phone in an Uber. But, there is no number to call. You have to do customer support online. But, you can’t get to your account unless you are on YOUR phone which you don’t have because it is in the uber. Geez. What gives?
What if you have a problem with Snapdocs? How good is customer service? Is everything done with an app to solve problems? Personally I am old school and prefer human beings and don’t like technology that I could get stuck with and hit road blocks. But, millennials are my opposite — they hate talking to humans, prefer texting, don’t like marriage or relationships with titles and the men don’t like the idea of being assertive. Good God! What has happened to our species. Personally, I believe this is the angel’s system of making sure we don’t breed so that we can solve the overpopulation crisis without WW3.
What has your experience been sorting out customer service issues with Snapdocs (or Uber)?
You might also like:
Can you scan loan documents using a cell phone?
http://blog.123notary.com/?p=22189
Phone interaction tutorial
http://blog.123notary.com/?p=4355
Every problem I’ve had w/Snap Docs has been resolved w/in 24 hours and I’ve had 4-5 issues over the past 6 months; they read assignment comments and emails. If I need immediate assistance, I pick up the phone and call. About 1/3 of my monthly business comes thru SnapDocs.
Comment by Andrea Murdoch — November 14, 2019 @ 5:33 am