August 2011 - Notary Blog - Signing Tips, Marketing Tips, General Notary Advice - 123notary.com
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August 29, 2011

Two notaries assigned the same job?

Two notaries assigned the same job?
 
There I was, a California notary public in Tustin, CA. I had driven down from Los Angeles to sign a loan for a nice couple in Orange County, California. We were signing away, when lo and behold:  The notary showed up.  He asked, “Who are you?”.  I then proclaimed, “I am the notary”.  Then, he said, “That’s impossible, I’m the notary!”.  “No you’re not!”.  “Yes I am”.  “Am NOT!”. “AM TOO!…”  Okay, let’s be honest, the “am not am too” part never happened.  I’m embelleshing this signing agent dialogue. The couple was just staring in confusion.  The wife was displaying the exact same mannerisms as a cat watching a dangling string.  He head rotated to the left and looked at me, then head rotated to the right and looked at the other notary, then back at me, and back at him…. Hmmm.  What is going on?
 
The Signing company hired two notaries?
How could they! After all of my hard work, they would have the gaul to… Oh… wait a minute, let me call them and straighten the whole thing out. 
 
Ring Ring…..
 
Me – Hello, may I speak to Mary please, this is Jeremy your California notary for the Anderson Signing in Tustin. 
Mary – Hi, this is Mary! 
Me – Hi, Mary, it seems that you hired two notaries for the same job. 
Mary – What? We would never do that
Me – Odd, because as we speak, there is another notary here.  Or, should I say, “A Notarial Triangle”
Mary – Hmmm… Let me call the Title company.
………… ten minutes later
Mary – I found out what happened
Me – Please do tell?
Mary – The title company hired two signing companies to handle this California notary job, and the OTHER signing company sent that OTHER California notary out.
Me – Mmmm.  So, which signing company was SUPPOSED to be responsible for the job.
Mary – We are.  The title company cancelled with the other signing company, but apparantly, they didn’t cancel with the notary.
Me – Oh, no they didn’t!!!
Mary – Oh, yes they did.
Me – This has never happened in my career to date.  And I hope it never happens again. Just make sure that I’m the one who gets paid, although the other one should get a travel fee, don’t you agree?
Mary – Thats between him and the OTHER signing company.
Me – I KNEW there had to be another signing company. I could just tell from the way he was looking at me.
 
So, jokes aside, the other notary left, we finished the signing.  Into the UPS box it went, and off I went on my merry way out of what we affectionally call, “The OC”, and back up the 5 Freeway, or is it the 405 — its been so long I can’t even remember, through Anaheim, Downey, Commerce, and back to Los Angeles where I logged in my transaction and faxed a bill to the signing company.
 
The End!

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August 19, 2011

Excerpts from Great Notes Sections

If you do my job, you will see hundreds and thousands of notes sections written by notaries.  Most are very dull and clunky sounding, but a few notaries have really out done themselves and written very classy and entertaining notes.  I have been meaining to write this for months, but there were so many other things to do!
 
Here is one I made up, but never published.
I am a notary public in Egg Harbor, NJ — and I moved here from Broome County, NY.  If my town ever gets hit by a hurricane, we’ll have to change the name to Omelette Harbor.  And Broome county will get swept off the map!
 
Here is one from a North Carolina Notary
I am a native New Yorker with Southern Charm.   When your closing is crucial, you can count on me to be there on time and conduct the signing just as you would, if you could.    (The notary who wrote this really is very patient and charming in real life. I have spoken with him on several occassions)
 
Here is an entertaining excerpt from a California notary
I have personally witnessed more than 4,500 “kitchen table” loan signings. My satisfied clients include individual borrowers, title companies, escrow companies, and nationwide notary signing services. You can rest assured that I have the know-how to seamlessly handle your important documents as well as your borrowers key questions professionally.
 
Here is one I pieced together
I am taking a sabbatical for the rest of the year.  Give me a call next year please! I’ll be available in October — just mark your calendar.

Here is a really professional sounding one from a California notary
Nine years as a notary and 25 years experience in mortgage banking as an Underwriter and Manager.  I am on the approved Notary list of several major Title companies, including First American and the Fidelity Family. Always on time and professional.
 
Here is an Illinois notary who doesn’t mess around
I have twelve years experience as an Illinois notary and signer doing refi’s, reverse, HELOC’s etc. Fees vary per job requirements, $65 to $250. Terms: Net 30 days, $25 late fee after 60 days, $50 collection fee after 90 days.
 
Very Impressive
I do Apostille Processing and I am a Fingerprinting expert, and a Notary / Certified Signing Agent. All of my work is 100% guaranteed – ReDo or Refund – Your Choice. A+ BBB rating. I offer twenty-four hour emergency service. My home is in Manhattan and can usually arrive within the hour. I’m Elite certified by 123notary.com and have E&O Insurance. My web site has genuinely useful information about Notary work, Apostille Processing, Embassy / Consular Legalization and Fingerprinting. I invite you to become one of my Key Clients.
 
Here is part of one from a Los Angeles Notary
For ten years I have served Los Angeles County notarizing: commercial and residential loans, reverse mortgages, first and second mortgages, refinances, helocs, medical records, foreign adoptions, power of attorney, and so on. Apostille, authentication and certification services are also available.
 
This one is a seasoned professional
Fidelity National Title & First American Approved Notary. Background Clearance updated annually. THE best of the best Notary Loan Signing Agents on the Central Coast of California for your client’s requirements, delivering professional, reliable, error free service to your valuable clients that guarantees an accurately signed loan, every time. Co-author “How to Become a Wildly Successful Loan Signing Agent”. * twenty-four hours seven days a week personal service. * Esigning certified; Emailed documents accepted for same day signing! Have laptop/aircard, will travel to your client. * Professional fully trained Signing Agent qualified in all types of loan closings, residential, commercial and reverse mortgage products. * Loan packages can be accepted in all formats. * Highly Competitive Rates. * Top Drawer Concierge Service! 25 years experience, trained to provide a white-glove service unsurpassed by any other mobile notary! I am a proud member of the California Mobile NSA Network!
 
Please also visit
 
Find a notary public in California 

Find a notary in Illinois

Paralysis Notary Service: Notary companies with funny names

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August 11, 2011

Notary Mistakes

Notary Mistakes
Notaries make mistakes from time to time, and that is normal.  Many notaries advertise a 99.9% accuracy rate while others=are proud of the fact that they triple check their work.  Obviously, it’s good to make as few mistakes as possible.  However, how you handle your mistakes is equally important. Many notaries will make a mistake and not want to go back to fix the mistake.  If you make a mistake, it’s your duty to go back and fix the mistake at no  cost, and quickly.  Otherwise, you will lose the client, and might even get a complaint posted. 

We have had many instances where the notary will make one or more mistakes, be a headache to deal with, and then the signing company won’t want to pay them.  This creates a lot of drama. The notary will often make a huge post on the forum, telling the world what a lousy bunch of jerks the signing service is, when it was the notary who was responsible for the mistake.  This happens regularly. Or, I might get a complaint from a signing service, and then the notary will want to argue with me for days over the dispute.  It’s easier to just do your job correctly the first time, and be willing to fix your mistakes. Sometimes mistakes are the result of miscommunications.  Sometimes, a notary is at a signing and can’t reach the lender.  Lenders will usually leave their phone number, but when you call them, they rarely seem to answer. If a mistake is made because you couldn’t reach the lender, it is the fault of the lender.  It is common for names to not match up on documents and ID’s.  The lender should have verified name information before drawing up the documents in the first place.  The lending industry is a sloppy one, where errors go unchecked, and even robots are pretending to be borrowers and signing loans.

It’s really important to know how to handle situations when the lender is not around. Handling mistakes in documents, name discrepencies, and figures that don’t add up.  Knowing how to tell the borrower that they have 72 hours to cancel is important.  Knowing which documents are critical and which are not matters a lot too.  A mistake in the loan application is not so serious, while a wrong rate on the Note could be suicide for the borrower.

What are some typical mistakes notaries make?
Forgetting to cross out the (s), (he/she/they) on certificates; Crossing information out on loan documents; Using white out. Answering loan specific questions; Being rude; Missing signatures; Smudgy seals; No notary certificates; Missing documents, When you send the package back; and the list goes on.

What are some other mistakes that notaries make?
Let us know what you think common notary mistakes are using the comment feature on our blog!

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