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February 22, 2021

Does my welcome call boost your confidence?

Filed under: Advertising — admin @ 4:12 am

When I make welcome calls, the purpose is to get your information straight, answer any questions you have, and to acquaint myself with you. Most people don’t like to talk much, and have very little input to give me. But, there are always a few who are bright and bushy-tailed and have lots of insecurities and questions about the industry.

I try to help people decide how much E&O to get, and whom to get it from. What certification course(s) to take and why. I recommend ours as well as other agencies — they get free sales work from me (how nice of me.) How to contact companies, how to get reviews, and what to think about as a new signing agent. I help with all of these things.

It is hard as a new signing agent. It is hard to have confidence when you really don’t know which end is up or what your end of the bargain is. The fact is that you don’t need to know much about the documents, but you do need to know how to market yourself and handle situations.

Basically, whatever they teach in certification courses is the opposite of what you need to know — not that I am knocking traditional knowledge. You need to know where basic information is in the documents — where the rate, APR, prepayment penalty, 1st payment due, fees, closing costs, etc. you need to know why the rate is lower than the APR and how to date the Right to Rescind. You need to know how to be a good Notary — that is a little harder. But, the hard part is how to get used and handle difficult companies. We teach this if you read our marketing materials in our blog.

I hope I can help you with your confidence. The honest truth is that knowledge and a little experience go a long way. So read our tutorials on the blog and study from various sources and be solid in what you know. I feel confidence in others when they are solid. You can feel confidence in yourself when you are solid.

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February 5, 2021

Forum – i’m able to change passwords

Filed under: Social Media — admin @ 11:45 pm

Dear Notaries,
Previously, I was not aware of the change password function. Our password retrieval for the forum is not functioning and I have no access to passwords. I tried removing profiles and adding them back. But, now I know how to change a password. It does not always work though.

I can also input a false email address or email address and add an extra number or letter to sign you up. since the password retrieval system is broken anyway, your email address doesn’t have to be correct. I had to do this yesterday because the system said someone’s email was already in use, but I couldn’t find it in the system, so I had to improvise. Yes, it’s complicated.

If you want to get on the forum and need help, let me know. Email me.

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February 2, 2021

Expressing yourself as a Notary for marketing purposes

Filed under: Your Notes Section — admin @ 1:34 pm

Business is booming for us after seven slow years. What a relief. We are getting a lot of new blood finally and it feels good. The newbies seem to have the same problem describing themselves as the people who preceded them.

Many Notaries want to tell the world things that count against them. Here are some:

1. I shadowed with such and such a Notary.
If the only experience you have is shadowing Penelope, then perhaps the person looking at your profile should hire Penelope, and not you. Shadowing is best left unsaid unless that is in addition to certifications from known agencies.

2. I became a Notary two months ago.
This makes you look like a real novice, wastes space, and counts against you. If someone asks, you can tell. But, you need to give people why they should use you vs. reasons why they should avoid you.

3. I am working on the Notary2Pro course
Notary2Pro is an excellent certification course. We recommend them highly as they do well when I quizzed them several years ago. Carol gets back to people fast with answers to their questions. But, let the world know once you have finished it. Nobody likes a half done job. We sell ten certification courses for every person who attempts the test, let alone who passes it. Buying a course doesn’t make you valuable, passing the test does.

4. I have 25K E&O but will soon be upgrading to 100K.
Don’t tell us what you will be doing, tell us what you have now, and then edit your listing once you have the higher Errors and Omissions policy.

5. I am background screened
By whom? Some companies like NNA and Sterling have a good reputation for background screening, others are relatively unknown and the procedures vary from company to company.

6. I am a Certified Notary Public from the State of Maine and I service Waldo County and do Refinances.
Once again, being “certified” means nothing unless we know who certified you. The testing standards and courses vary. 123notary has the hardest certification test. Pass ours and we will really respect you and you will get more clicks. The next problem is that you are mixing information about certification, your state of commission which is not necessary to put, as we assume you are commissioned in your state otherwise you can’t work. You next list your coverage areas in the same long drawn out sentence. I prefer to put certification(s) in one section with background screening and E&O. Then, in another section I put counties.

7. Hi, my name is Mary Smith
We already know your name is Mary Smith, it says that on the top of your listing. Why tell us twice? That takes up space when you could be telling us something else. The top of your notes section shows up in the search results. Tell us something that makes you stand out.

8. I travel
Everyone on our site travels, well almost. Maybe not the UPS stores and we have a few of them. But, the other 99% of Notaries do travel. People will assume you do.

9. I am reliable, responsible and punctual
Save it. Coming from you, that translates to — I am a novice, I have nothing to say about myself, so I will make unsubstantiated claims about how great I am with the hopes that the reader will believe me even though I have not demonstrated one ounce of credibility to anyone in this industry. Stick to the facts and let your clients put how great THEY think you are in your reviews, or pass my test.

10. I do all types of loans
Most people on my site claim that they know how to sign every type of loan. When I go through my list of 30 common types of signings most of which are Mortgages of one type or another, they typically do anywhere from 20-80%. I have yet to meet a 100%. So, basically, you are being vague, and deceiving the reader into thinking you really are experienced with every type of loan. List them one by one.

WHAT YOU SHOULD WRITE

Cold hard facts
Warm fuzzy “about you” descriptions

When you write about your skills, don’t omit the types of loans you know how to sign. It doesn’t hurt to mention you do refinances, Helocs, purchases, etc., But, 99% of Notaries out there can do those. Do mention it, but focus more on what you do that makes you special. If you are familiar (define familiar) with REO, USDA, Annuities, Applications, Reverse, and Debt Consolidations, that makes you more unusual. Most Notaries have either never done a Reverse Mortgage, or a Debt Consolidations, and the ones who have, typically don’t like doing them and half of the ones who have done them say they don’t want to do any more of them.

We think you should write briefly about your certifications (mention by whom you are certified), memberships, background screening, E&O insurance, and professional background. Don’t write a novel on your award winning Real Estate career. If it is so great, why are you a Notary in the first place? Wouldn’t you be busy selling houses unless you got tired of it? Mention that you do Real Estate, but not more than a sentence or two maximum for best results.

Warm and fuzzy descriptions are hard to teach. But, anything unique that has a nice feel to it about you will look really good. The readers are tired of cliche sounding notes sections. Seen one seen them all. If you have a classy line or joke, that sometimes can do well — it depends, but is worth trying.

We have many good articles about notes writing in the “your notes section” category of our blog. It is well worth investing a few hours taking notes on our suggestions about notes!

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February 1, 2021

She made her investment back in 19 days!

Filed under: Advertising — admin @ 3:04 am

A Notary named Diane writes that after 19 days with a high placed new listing on 123notary she made back the cost of the listing! That is pretty quick especially for a brand new listing. Sometimes those listings take time to pick up speed and get noticed.

One other notary emailed me asking how he can know how much business he got from 123notary. I told him to keep a PHONE JOURNAL next to the phone. Write down the date, time, who was calling, and where they found him. It is a little like keeping a notary journal except without the fees, thumbprints or ID’s. But, that way you will have a record of where people found you and where to spend your advertising bucks next year!

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January 30, 2021

Warm and Fuzzy information about you

Filed under: Your Notes Section — admin @ 1:34 pm

It is very hard for me to teach people hard to write warm and fuzzy information about yourself. I would prefer to say, read other people’s notes sections and get a sense of what some people write that has a nice feeling to it.

I read a notes section written by a woman who loves her job and loves meeting new people. That came across as very sincere and warm. I don’t know if she is any good as a Notary, but I might be more inclined to try her (if I were in a hiring position which I am not thank God) than someone else who sounds generic.

Then there are the people who are “reliable” and “responsible.” Anyone can say that about themselves and it sounds phony and usually is. Say things that you can say about yourself that few others can. Most people do NOT like meeting new people, at least not random new people unless they work at Farmer’s Market in the nuts section — those macadamias are great, but $25 per pound? Ouchie!

And then there are the people who know where their nearest Fedex station is, and where the other ones in their general area, and when the cut-off times are at each location. This looks very prepared and thoughtful, and somewhat unique. Some people write about this, but only one or two percent of the total.

Next, there are the people who ramble on and one with inconsequential and meaningless banter about how the client is of utmost importance and how they will protect the information in the documents at all cost. This is a little like stating that you promise not to vandalize the borrower’s house when you get to the signing or park on their lawn. It goes without saying. But, some people will write five paragraphs of this type of nonsense.

Finally there are the people who talk about their hobbies and kids. Not sure this belongs on a Notary profile, but you could put it at the bottom if you keep it quick. People do want to know what you are a real person and have a personality.

HUMOR & CLASSY LINES
Humor and classy lines are another thing that few add to their notes section, but it adds quite a punch to someone’s listing.

One lady brought crayons and dog treats to the signings. That is pretty unique and might be appealing to people.

Former scientist specializing in test tube signings

Former police officer — call me for an arresting experience

Ex-Military, I like my notes section to have mostly bullet points. Oh, and I’m always on time. My motto is, “Hurry up and wait, but not in your
driveway because that would be creepy.”

I am also a clown, but I promise not to throw pies at the borrowers, unless you pay extra for that.

Former therapist. And yes, I promise not to ask the borrower how their APR makes them feel or ask them how their relationship was with their mother. And once again, when we finish the signing, I always say, “I’m afraid our time is up.” That’s my signature phrase.

My parting tips would be to look at the notes sections of some of the high placed notaries in the various large cities. They are paying the most and sometimes (but not as often as they should) put a lot of effort into their notes sections. As usual, I am happy to proofread your notes section, but I can’t do it if it is a one liner. You provide the content, I provide the reorganization and commentary. Sounds fair to me.

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January 28, 2021

Notes sections you might learn from

Filed under: Your Notes Section — admin @ 1:33 pm

Most notes sections on our site are dreadfully boring. Even most of the higher level members have very limited and dry sounding notes sections. The higher level people tend to say more about their expertise because they have more expertise, but do they say much about themselves, as humans? Well here are a few that do. Look them up by n# on our advanced search page (sorry, no links today).

19902
8322
23472
15651
19080
42447
10014
25690
21240
9639
47571
37710
8165
10276

Honestly, these notes sections are the best I could come up with after an hour of searching the site. There might be more, but I only searched those in big areas with a lot of reviews. It is possible to do a lot better than any of these listings, but these are the top 2% best quality of notes sections we have…. for now… until you meditate on how to write a notes section from heaven.

I wanted to stress how to write warm and fuzzy information in your notes section, but very few people did much in the way of that type of content although you will find a little in these specific profiles.

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January 24, 2021

What to emphasize in your notes in 2020

Filed under: Your Notes Section — admin @ 1:27 pm

Things change; people change; The only thing that stays the same is that you need a good notes section on your listing on 123notary. But, what should you write about?

Certifications
Most people have the generic information. NNA Certified (good to have). LSS Certification (will get you clicked on), and Notary2Pro Certification (in our opinion the best one.) 123notary certification (hard to get but proves yourself and will get you more clicks.) If you mention your certifications, emphasize the ones that are harder and more in demand when you write notes. It is also really good to have three or four certifications if you want to stnad out.

Memberships
Anyone can get a membership just by paying. It doesn’t make you special. But, if you have five memberships to notary agencies, four certifications and some empowering notes on your professional background, that is impressive.

RON & Pavaso.
There are more and more Remote Online Notaries out there. Not all states allow this, but they get clicked on. Having an IPEN designation (whatever that means, sorry I’m old) helps you stand out too. Everyone on our site does notarizing, but how many do RON or can use Pavaso? Personally, I feel that if you are female you should be a RONDA — just my opinion.

Less Common Loans
Everyone does refinances, but how many do Debt Restructuring, demolition loans and time shares?

ME: Do you do time shares?
NOTARY: When I have time!

Focus on what makes you stand out, and write about the other stuff too, but put the jazzy stuff where it is more visable.

Unique Phrases
I scoured our site looking for unique notes sections and found a few somewhat good ones. But, we basically have hardly any notes sections I would give an A to which is sad. But, you can work on writing something unique and classy or funny about yourself and it might draw attention. Put something on there and see how people react.

As usual, if you need help with your notes, ask me! Email us.

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January 19, 2021

A Notary who claims they make $10k per month in 2020

Filed under: Marketing Articles — admin @ 1:24 pm

This link is from a youtube video that got 180,000 views about a Notary raking it in. Hope you like it.

https://www.youtube.com/watch?v=lvqmSPCJcmQ

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January 18, 2021

Detailed analysis of Opportunities in inspections (video)

Filed under: Marketing Articles — admin @ 1:17 pm

Here is a great video for Notaries from the NNA

https://www.youtube.com/watch?v=CChtuxuHefs“>https://www.youtube.com/watch?v=CChtuxuHefs

Another video — Mark Wills of LSS interviews a very successful newbie making $12000 in a month? Is that even humanly possible? Apparently so!
https://www.youtube.com/watch?v=4j6yt62a2lE

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January 8, 2021

A Notary was late to her hospital signing and got a complaint

Filed under: Marketing Articles — admin @ 1:09 pm

I am writing about complaints because that seems to be the juiciest topic of discussion and I do have a few complaints on file to discuss — no names!

The Notary was on the way to the hospital. She called to say she was behind.

The customer wrote a complaint stating the document was time sensitive and that they made a special arrangement.

The Notary explained that it was a $5 job, and that she was stuck in traffic. And besides, she wasn’t going to go in with her already compromised immune system.

COMMENTARY
In my opinion, it looks like the Notary didn’t want to do the job in the first place, yet agreed, and agreed for far too little money. I would charge $80 to do a signing at a hospital. You are dealing with delays, family members, ID issues, signers who might be drugged, and more. The Notary has no business accepting this type of job to begin with if she has a delicate immune system.

And words of wisdom — if you have a weak immune system, go to India for a few weeks — it’s like magic. If you don’t die, you’ll have an immune system made of cast iron (or since it’s India then “caste” iron.) You might get dyssentary, vomit for a week, or have horrible cramps, but your T cells will multiply by three because they will get a lot of action over there with all of the different bacteria cultures and viruses. You don’t increase your immunity by hiding, you get it by sunshine, fun and encountering lots of different types of viruses. Oh, and also having shitake mushrooms — look it up.

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