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November 7, 2018

Contact us if you want free help with your notes section

Filed under: Your Notes Section — Tags: — admin @ 9:16 am

A good notes section and triple your business, but it won’t write itself. You can follow our guides for writing a good notes section in our marketing section of the blog and then email us at info@123notary.com for us to edit your work and rearrange things that need rearranging. Step one begins with you, but we can help too after you do your magic. Miracles will happen so don’t delay.

Additionally, please see our blog posts on creating great notes sections at:

String on Notes
http://blog.123notary.com/?cat=2057

How to write a notes section if you are a beginner
http://blog.123notary.com/?p=16698

Everything you need to know about writing a great notes section
http://blog.123notary.com/?p=16074

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November 5, 2018

How to make more money as a signing agent during these sluggish times

Filed under: Comprehensive Guides,Marketing Articles — admin @ 10:52 am

Notaries are always asking how they can make more money as a signing agent. The answer is that you need to have a step by step process for attaining your goal instead of just wishing (and probably whining.) Most Notaries do not apply themselves and do not have a written marketing plan. Many Notaries read our courses, but the reading is more of skimming and is more for entertainment than for mastering the materials. This wishy-washy approach to a profession is not professional, and that is the key problem. If you do not take this career as a profession, you will not succeed.

1. A professional attitude.
Most Notaries describe themselves as “professional,” but you need to do more than just claim to be professional. You need to understand what the term means intrinsically. Being professional first and foremost means that you are a master of your trade, that you know the ins and outs, and that you spend time reading and mastering the concepts of your trade. You don’t just master some of the concepts, but all that are applicable in your state with no exceptions. Other aspects of being professional include responding to emails with quality answers, being polite, well dressed, doing a good job, etc. Being professional is not rocket science, but requires an attitude of professionality which very few of you have. Taking this business seriously is the prerequisite of being professional.

2. A mastery of skills
Most Notaries think they know everything they need to know about this business and then take offense when I try to ask them anything. I ask questions because I know that 97% of Notaries on my site do not know what they are doing up to a professionally acceptable level. The chance that you are a member of the knowledgeable 3% is exactly 3%. However, if you don’t have our certifications, then the chance of you being in the knowledgeable 3% is less than 1% to be mathematical. 123notary has published free courses for Notary Public basic knowledge, Signing Agent knowledge, and now a Notary Marketing 102 course for your marketing knowledge. I suggest you master the materials for all three. My sales rep Carmen helped someone print out the contents for the first two courses and it was more than 100 pages. I had no idea it was so long. I put these courses together quickly as the knowledge was already in my head.

I suggest studying Notary Public from the NNA as they have a Notary Essentials course and other Notary courses. Your state Notary handbook is another reputable source of knowledge as well as other state created materials, blogs, newsletters, etc.

If you are not a master of all aspects of being a Notary Public, you could not only do poorly in business, but you could end up in jail, get fined, sued, or fired. Not administering Oaths when required to could end up in a felony conviction so don’t treat this profession as a joke because it is a legal support profession and it is dead serious and so am I.

3. Paying your dues
Many Notaries want the high class and high paying work, and some of them get it. But, you have to pay your dues first and then the high paying work will come more and more. You need to do thousands of assignments for low paying companies before you have experience. Additionally, you should be paying attention to every detail of your job during these several thousand jobs including how you communicate on the phone, solving problems, notary issues, and knowing your documents.

4. Certifications
Certifications mean less in 2018 than they meant a few years ago. The industry has steered away from knowledge. However, our Elite Certification still means a lot to the industry and to me. If you want to get ahead on our site, you need to earn this certification.

5. Communication & Attitude
If you communicate well over the phone and have a good attitude that helps a lot. Most people in this industry cannot communicate well and don’t care.

6. Advertise widely
You need to have a high presence on 123notary in many different counties. You need to be on the other directories, yelp, google local and yellow pages as well to do well. It is hard to get a lot of business, so let your existence be known.

Summary
There are many things you need to do to succeed in this business. Most Notaries do the minimum and a few do some of the things you need to do to be successful. You need to be disciplined and do all of the things to succeed an then you can make good money in this industry. Additionally, things will swing around and the industry could become more profitable any day. So, don’t assume times will be lean forever.

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You might also like:

Notary Marketing 102 – a comprehensive guide to Notary marketing
http://blog.123notary.com/?p=19774

123notary’s certifications will get you more business than before
http://blog.123notary.com/?p=19642

How can new notaries survive without reviews?
http://blog.123notary.com/?p=20057

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October 15, 2018

Testimonial from Frank Tabacca

Filed under: Social Media — Tags: — admin @ 11:47 am

Hello Everyone

My name is Frank and I have been a Certified Signing Agent for over 9 years. Compared to some people out there that’s not a lot, but my point is this, after doing the same thing for a long time, many of us could get complacent. Well, I sure did.

I thought I knew more than most people in this business. I lost that excitement, like when you first started out. My desire to learn wasn’t like it used to be.

At first, I really did feel like reading the material, but once I started, I couldn’t stop, because I was learning things I should have known. I began to feel the desire to read more and learn more. As corny as this may sound, I feel like I’m back again. I feel like it gave me the jump start I needed that I didn’t know I needed.

I am self employed. This is my business and my company and if I don’t treat it as such, it will not produce the way it should or could.

We are all captains of our own ship. We have to lead not follow. I shouldn’t need someone else to get me motivated. We should all have the self desire to read this material and continue to review and search for any information that could help us increase our bottom line.

Since then, I have been vigorously pursuing the desperately needed updating of everything related my business, including my 123notary profile, other profiles with my clients, my own website, marketing, business tools and more.

I needed this.

I am glad 123notary decided to retest everyone. Especially ME!!

Thank you 123notary.

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October 10, 2018

Title companies use the top three on 123notary

Filed under: Advertising — Tags: — admin @ 11:39 am

I talked to a few title companies in the last week. And Carmen has been talking to them for years. What I am hearing from all available sources is consistent. Title companies love 123notary, but they don’t use all Notaries on our directory. They typically either start at the top and work their way down, or only pick from the top three or the top several on any search result.

Some of you are in the top several placements on 123notary, but some of you are not. It is not always possible to get a top spot on 123notary. However, we recommend getting the highest spot you can get and then hope for an upgrade. I control who can rise on our directory and I base this on merit. If you have good reviews. 123notary certification, a good notes section, answer your phone, and are generally good in most respects, you would be very likely to move up the list. You don’t even have to do anything. Just display merit, and I will do the rest.

When someone drops out of a high spot, I look for someone downstream who has demonstrated merit, but also shows that they are willing to pay for a top spot. If someone is only paying $99, I might give them a higher placement for a few months at no cost if there is nobody paying who also merits the spot. But, if a candidate has paid $200 or above, I would choose them even if their track record is not as great as someone paying less.

I need long term candidates for high spots. Since high spots are not for free, they have to be willing to pay, but they also have to be good. That narrows it down a bit as you can see. My suggestion to you guys is to develop merit. Don’t just pay yourself on the back and tell others how great you are. Your self-praise and inexpensively earned credibility means nothing in the real world. Reviews from title companies and my personal seal of approval means everything. So, stop bragging and start studying and asking for reviews. Good luck.

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You might also like:

How does pricing work for top placements on 123notary?
http://blog.123notary.com/?p=19355

Which notary directories get high paying signings?
http://blog.123notary.com/?p=19201

Do you compare yourself to others in the 123notary search results?
http://blog.123notary.com/?p=18882

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October 7, 2018

Index of best posts about Notary Marketing

Filed under: Compilations,Marketing Articles — admin @ 2:48 am

Here is our index of best posts about Notary marketing

Notary Marketing 102 — a comprehensive course
http://blog.123notary.com/?p=19774

Best marketing resources for Notaries
http://blog.123notary.com/?p=16322

10 rules for negotiating notary fees
http://blog.123notary.com/?p=19620

Links to posts about Snapdocs
http://blog.123notary.com/?tag=snapdocs

$300 in 13 minutes. How Carmen cleans up in the Notary business
http://blog.123notary.com/?p=19284

Which notary directories get higher paying signings?
http://blog.123notary.com/?p=19201

If you were hiring a notary, what would you look for?
http://blog.123notary.com/?p=16750

Strategies for efficiency in the Mobile Notary business
http://blog.123notary.com/?p=18913

How to write a notes section if you are a beginner
http://blog.123notary.com/?p=16698

For background checks, NNA & Sterling come recommended
http://blog.123notary.com/?p=18835

A comprehensive guide to Notary pricing
http://blog.123notary.com/?p=16504

What is a high placed listing on 123notary worth?
http://blog.123notary.com/?p=16720

Which is more important?
http://blog.123notary.com/?p=17522

Does knowledge matter any more as a signing agent?
http://blog.123notary.com/?p=19887

Answering the phone and then not wanting to talk
http://blog.123notary.com/?p=19640

Names for Notary businesses that can get you into trouble
http://blog.123notary.com/?p=19064

Following directions – what’s the big deal?
http://blog.123notary.com/?p=19600

The 24 hour icon and what it means
http://blog.123notary.com/?p=19455

How do Notaries decide what a fair fee is?
http://blog.123notary.com/?p=19236

How to make a good first impression
http://blog.123notary.com/?p=19130

You want to get paid well as a Notary, but do you merit a good rate?
http://blog.123notary.com/?p=16687

Do you appear more professional if you have a website?
http://blog.123notary.com/?p=16710

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September 20, 2018

How much business do you get these days?

Filed under: Marketing Articles — admin @ 10:19 am

Back in 2004, business was booming. Then, in 2008-2011 it slowed down. 2012 was another boom year. Then it has been very slow ever since with refinances being so far and few.

But, how is business these days? What I really want to know is:

1. If you are 123notary certified, how many new clients or jobs do you get per month from 123notary?
2. If you are not 123notary certified, how many new clients or jobs do you get per month?

I realize now after nine months of cleaning up my certification and doing quality control on my site that the industry only values quality control a little bit. But, Google values my blog a lot a bit. So, I need to spend more time blogging and less on quality control it looks like. Or perhaps I should say that more time doing blogity control makes more sense. I enjoy blogging so maybe that is a good idea.

But, let’s be positive. Interest rates go up and down, so if they go down next year, we might all gets tons more business. Also, laws and practices change, so perhaps Notaries will be needed for many more types of signings unrelated to loans!

.

You might also like:

Notaries just get worse and worse
http://blog.123notary.com/?p=19712

Following directions is more important than you think
http://blog.123notary.com/?p=19608

Winging it as a Notary
http://blog.123notary.com/?p=19644

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September 15, 2018

Compilation of posts about Notary Business Names

Filed under: Marketing Articles — admin @ 11:21 pm

Here is a compilation of posts about Notary Business names, and names in the signing business in general.

Names for Notaries to name their children
http://blog.123notary.com/?p=21044

Names for Notary businesses with commentary
http://blog.123notary.com/?p=20765

Names for Notary businesses that can get you in trouble
http://blog.123notary.com/?p=19064

Geographic notary business names
http://blog.123notary.com/?p=19060

2012 – Notary business names
http://blog.123notary.com/?p=2302

Deceptive identities – signing companies that change their names
http://blog.123notary.com/?p=1090

Choosing a name for your business license
http://blog.123notary.com/?p=7103

Silly names for notary businesses

Grandma’s notary service & Paralysis notary service

Registering a business license
http://blog.123notary.com/?p=742

Stealing a business name
http://blog.123notary.com/?p=2660

You could get sued if you don’t have a business license
http://blog.123notary.com/?p=7100

The California Secretary of State has a list of acceptable nicknames for notarization.
http://blog.123notary.com/?p=15883

Two guys with the same name; One cashed the other guy’s check!
http://blog.123notary.com/?p=16102

The ID says John Smith
http://blog.123notary.com/?p=19953

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September 3, 2018

Inappropriate phone behavior

Filed under: Marketing Articles — admin @ 10:14 am

Many of you love to criticize me of having inappropriate phone behavior. But, I am not involved in customer service. I do quality control. Being nice in my job description comes last in a long list of other requirements. But, you guys are service providers and have to be nice to me, Carmen and the people you work for whether they are the hiring party, borrower, or related parties.

There are many types of behavior that are just completely unprofessional and it just bothers me that there are so many unprofessional people on this site. Here they are. I make a call to someone and they say,

Why are you calling me on a Sunday? (whiny voice)
If you were a high paying company, would you deal with a rude whiner if you had a choice? The answer is no, and that is why so many of you are being low-balled

Do you have any idea what time it is? (antagonistic voice)
I call people between 9am and 9pm their time unless they advertise later hours. If it is 8:30 pm at night it is not too late to call. And if you don’t want to talk on the phone, why answer?

Sorry I can’t talk, I’m in a signing.
If you are in a signing and make it a practice not to talk during signings, then don’t answer the phone unless it is the Lender or Title. If you do answer the phone, give them 90 seconds before you cut them off. It is rude to open the door and then slam it in someone’s face.

Who are you?
After I explain who I am and why I am calling, many less intelligent people with poor listening skills ask me all over again (usually once the timed phone quiz has begun) and reverse the questioning. Instead of me asking them five questions, they ask me five questions and then waste my time and then claim that they are not interested in answering my questions. I don’t give my time to those who waste it. If you give signing companies a hard time, the only ones who will continue to use you will be low-ballers.

Could you repeat that?
Everybody needs something repeated from time to time. But, some people need to have me repeat everything I say. Do they have a bad phone line or are they just brain dead or not paying attention? Pay attention when you get a professional call, because nobody good will bother to deal with you if you are a pain in the neck.

Try to act considerate and professional. If you cannot, then don’t answer the phone!

.

You might also like:

Notary Marketing 102’s guide to Phone & Communication Etiquette
http://blog.123notary.com/?p=19764

The Notary Profession is a Profession — act like it is!
http://blog.123notary.com/?p=19598

Some of you people have a few screws loose
http://blog.123notary.com/?p=19473

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August 21, 2018

Comments I liked on the Blog August 2018

Filed under: Social Media — admin @ 10:48 am

Some of the comments we get on our blog are really interesting, and learning tools for myself and the rest of us. Here are a few that I liked and/or found fascinating.

Here are comments I liked. With all the grief Carmen and I go through, it is nice that people appreciate the good things we do.

General Response
“Always good friend no. Like the humor it keeps me alert”

General Response
“I love your articles…you put such a funny twist on stuff. Makes me laugh!!”

General Response
“Good review Jeremy, keep these coming, these are helpful tools to keep us sharp. Thank you.”

General Response
“Notaries are careless and sloppy. Over the last 10 years I’ve assisted about 30 second signers on documents, usually refinances. I believe just one or two were error free… either a mistake by the notary, or missing a mistake by the signer accounted for the others. Frequently two or more errors refinanced.Lenders are even worse.”

General Response
“Indeed. 123notary is a refreshing site for sure. I love it!!!! And – I definitely love your (Ken Edelstein) comments and notarial instructions–thank you! And I do appreciate Jeremy holding notaries to a higher standard. I was at a signing not long ago as a Witness. An attorney conducted the signing and did NOT swear the Borrowers in and did not do a Journal entry though he acted as the Notary. I was agape and aghast.

I do think the readers should stay away from red vans and northern Massachusetts back roads where there are lurking slippery seals in an oil spill due to offshore drilling that Harvey Weinstein undoubtedly caused and the Buddhist nuns condoned. The café that Jeremy described is most likely haunted by notaries who do not listen, do not care, do not swear people in, do not keep a Journal, and who rarely pick up their phones unless it is Harvey calling them, and, generally, who ain’t right and ain’t gonna get right. There are most certainly better roads and cafes in Gwinnett County, Georgia, where you are apt to find Your Favorite Mobile Notary enjoying a cuppa and studying Professor Closen’s new book. /Penny ”

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The way you treat Jeremy might be the same way you treat title. Response
http://blog.123notary.com/?p=19590
“I hope 123notary staff realize how thankful this notary is for all that you do! Hope to never be perceived as rude or ungrateful….so wanted to publicly acknowledge this job generating venue.”

Notary Public 101 Vocabulary Response

Notary Public 101 — Basic Notary Vocabulary


“Good info Jeremy! You even made it interesting with the random additional information! I”m curious, could one of those be on the test as well??”

Letter to Donald Trump response.
http://blog.123notary.com/?p=19908
“I agree wholeheartedly with the case Larry has stated above. Over-regulation does not make an industry better, it cripples it. That why President Trump has rescinded so many hundreds of regulations ion so many areas. It no longer takes 19 years to get approval to build a road, for example. All the regulations in California need to stay right there and not infect the Great State of Florida. How much of the qualifiers are really in the interests of the notary industry, the notaries or in the interests of those trying to regulate.”

My best 100 days and Carmen’s worst Reply
http://blog.123notary.com/?p=20030
“Seems to be plenty of business if you seek it out. Most notaries do not treat their business as a business.”

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My best test questions are from Carmen, but… response
http://blog.123notary.com/?p=19676
“Quite frankly, I too have had the testing call. The problem is not your questions. The problem is most of your questions are state specific with the calls being made between 5pm and 9pm. Personally I don’t want to answer a pop quiz when I have been closing loans all day and am trying to fix supper or relax or even heading out the door for an evening loan closing. You surprise most people when you call because a subscription service like yours should not be “vetting” their notaries. So most people at least for the first few seconds are trying to wrap their head around why you are calling. We pay for this service and do not wish to be harassed then berated on a public forum if we dont answer your questions within a few seconds.

My advice to you? Calm down, assist notaries with their education vs. a pop quiz. Help with marketing solutions. Provide tips with a state law or one of your questions/ideas. I realize that there are many notaries that need more education, and there are a lot of really great notaries out there as well. If you require a measurement of their ability, then lobby for a signing agent state license vs. a certificate similar to a title agent or mortgage broker.

And please, please, please quit putting down the very people that keep you in business!”

.

Some of you people have a few screws loose response
http://blog.123notary.com/?p=19473
“Jeremy, I too don’t want to get on your bad side and totally respect your standards that notaries need to study and keep up to date.

However, in the trenches things are much different than being asked questions over the phone at a time you are not mentally prepared for. When I am going to a signing and before ( even at the time of making the appointment) I begin reshearsing, thinking, and planning for the possible events of the signing. I have more the one form of employment, so it takes me a moment or two to get in my Notary frame of mind. Honestly, answering question after question over the phone is not a full measure of the quality of a notaries knowledge or expertise. That said, you provide a valuable service to all and I applaud you. I know my phone call to test is coming, I only hope its in the am and you don’t mind my long pauses to think! jk”

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August 7, 2018

123notary’s tutorials raise test scores by 30%

Filed under: Marketing Articles — admin @ 10:05 am

123notary has embarked on a campaign to raise the general knowledge of Notaries. However, since most Notaries prefer to skim educational materials rather than learning the knowledge cold, it is hard to get good test scores from our Notaries. As a measure to deal with this problem, we began tutoring people back in November 2017. The result was that those Notaries tutored by Carmen or Jeremy improved their scores by 30 points normally from 40 to 70, or 50 to 80. My question is, why not 100%. This is your career and your job. Why not be a master of it?

If you have a high placement on 123notary you have the right to request tutoring from the staff at 123notary. If you have a free or regular listing, you can always pay a small fee for tutoring and that could really help your career and keep you safer. Notary knowledge is not just because it is an arbitrary requirement. Notary knowledge protects society from careless mistakes a Notary could make and from fraud.

Not knowing what you are doing as a Notary can lead to end up being investigated for mistakes, ending up in court, or accused of a crime by government agencies. There is no reason for this. By knowing your job inside out, you can reduce the danger to yourself, society and clients. It only takes half an hour with us and some more time reading and could save you from a nightmare. Good luck.

.

You might also like:

123notary 2018 Certification Standards
http://blog.123notary.com/?p=20120

Compilation of Certification Posts
http://blog.123notary.com/?p=16264

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