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September 20, 2018

How much business do you get these days?

Filed under: Marketing Articles — admin @ 10:19 am

Back in 2004, business was booming. Then, in 2008-2011 it slowed down. 2012 was another boom year. Then it has been very slow ever since with refinances being so far and few.

But, how is business these days? What I really want to know is:

1. If you are 123notary certified, how many new clients or jobs do you get per month from 123notary?
2. If you are not 123notary certified, how many new clients or jobs do you get per month?

I realize now after nine months of cleaning up my certification and doing quality control on my site that the industry only values quality control a little bit. But, Google values my blog a lot a bit. So, I need to spend more time blogging and less on quality control it looks like. Or perhaps I should say that more time doing blogity control makes more sense. I enjoy blogging so maybe that is a good idea.

But, let’s be positive. Interest rates go up and down, so if they go down next year, we might all gets tons more business. Also, laws and practices change, so perhaps Notaries will be needed for many more types of signings unrelated to loans!

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You might also like:

Notaries just get worse and worse
http://blog.123notary.com/?p=19712

Following directions is more important than you think
http://blog.123notary.com/?p=19608

Winging it as a Notary
http://blog.123notary.com/?p=19644

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September 15, 2018

Compilation of posts about Notary Business Names

Filed under: Marketing Articles — admin @ 11:21 pm

Here is a compilation of posts about Notary Business names, and names in the signing business in general.

Names for Notaries to name their children
http://blog.123notary.com/?p=21044

Names for Notary businesses with commentary
http://blog.123notary.com/?p=20765

Names for Notary businesses that can get you in trouble
http://blog.123notary.com/?p=19064

Geographic notary business names
http://blog.123notary.com/?p=19060

2012 – Notary business names
http://blog.123notary.com/?p=2302

Deceptive identities – signing companies that change their names
http://blog.123notary.com/?p=1090

Choosing a name for your business license
http://blog.123notary.com/?p=7103

Silly names for notary businesses

Grandma’s notary service & Paralysis notary service

Registering a business license
http://blog.123notary.com/?p=742

Stealing a business name
http://blog.123notary.com/?p=2660

You could get sued if you don’t have a business license
http://blog.123notary.com/?p=7100

The California Secretary of State has a list of acceptable nicknames for notarization.
http://blog.123notary.com/?p=15883

Two guys with the same name; One cashed the other guy’s check!
http://blog.123notary.com/?p=16102

The ID says John Smith
http://blog.123notary.com/?p=19953

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September 3, 2018

Inappropriate phone behavior

Filed under: Marketing Articles — admin @ 10:14 am

Many of you love to criticize me of having inappropriate phone behavior. But, I am not involved in customer service. I do quality control. Being nice in my job description comes last in a long list of other requirements. But, you guys are service providers and have to be nice to me, Carmen and the people you work for whether they are the hiring party, borrower, or related parties.

There are many types of behavior that are just completely unprofessional and it just bothers me that there are so many unprofessional people on this site. Here they are. I make a call to someone and they say,

Why are you calling me on a Sunday? (whiny voice)
If you were a high paying company, would you deal with a rude whiner if you had a choice? The answer is no, and that is why so many of you are being low-balled

Do you have any idea what time it is? (antagonistic voice)
I call people between 9am and 9pm their time unless they advertise later hours. If it is 8:30 pm at night it is not too late to call. And if you don’t want to talk on the phone, why answer?

Sorry I can’t talk, I’m in a signing.
If you are in a signing and make it a practice not to talk during signings, then don’t answer the phone unless it is the Lender or Title. If you do answer the phone, give them 90 seconds before you cut them off. It is rude to open the door and then slam it in someone’s face.

Who are you?
After I explain who I am and why I am calling, many less intelligent people with poor listening skills ask me all over again (usually once the timed phone quiz has begun) and reverse the questioning. Instead of me asking them five questions, they ask me five questions and then waste my time and then claim that they are not interested in answering my questions. I don’t give my time to those who waste it. If you give signing companies a hard time, the only ones who will continue to use you will be low-ballers.

Could you repeat that?
Everybody needs something repeated from time to time. But, some people need to have me repeat everything I say. Do they have a bad phone line or are they just brain dead or not paying attention? Pay attention when you get a professional call, because nobody good will bother to deal with you if you are a pain in the neck.

Try to act considerate and professional. If you cannot, then don’t answer the phone!

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You might also like:

Notary Marketing 102’s guide to Phone & Communication Etiquette
http://blog.123notary.com/?p=19764

The Notary Profession is a Profession — act like it is!
http://blog.123notary.com/?p=19598

Some of you people have a few screws loose
http://blog.123notary.com/?p=19473

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August 21, 2018

Comments I liked on the Blog August 2018

Filed under: Social Media — admin @ 10:48 am

Some of the comments we get on our blog are really interesting, and learning tools for myself and the rest of us. Here are a few that I liked and/or found fascinating.

Here are comments I liked. With all the grief Carmen and I go through, it is nice that people appreciate the good things we do.

General Response
“Always good friend no. Like the humor it keeps me alert”

General Response
“I love your articles…you put such a funny twist on stuff. Makes me laugh!!”

General Response
“Good review Jeremy, keep these coming, these are helpful tools to keep us sharp. Thank you.”

General Response
“Notaries are careless and sloppy. Over the last 10 years I’ve assisted about 30 second signers on documents, usually refinances. I believe just one or two were error free… either a mistake by the notary, or missing a mistake by the signer accounted for the others. Frequently two or more errors refinanced.Lenders are even worse.”

General Response
“Indeed. 123notary is a refreshing site for sure. I love it!!!! And – I definitely love your (Ken Edelstein) comments and notarial instructions–thank you! And I do appreciate Jeremy holding notaries to a higher standard. I was at a signing not long ago as a Witness. An attorney conducted the signing and did NOT swear the Borrowers in and did not do a Journal entry though he acted as the Notary. I was agape and aghast.

I do think the readers should stay away from red vans and northern Massachusetts back roads where there are lurking slippery seals in an oil spill due to offshore drilling that Harvey Weinstein undoubtedly caused and the Buddhist nuns condoned. The café that Jeremy described is most likely haunted by notaries who do not listen, do not care, do not swear people in, do not keep a Journal, and who rarely pick up their phones unless it is Harvey calling them, and, generally, who ain’t right and ain’t gonna get right. There are most certainly better roads and cafes in Gwinnett County, Georgia, where you are apt to find Your Favorite Mobile Notary enjoying a cuppa and studying Professor Closen’s new book. /Penny ”

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The way you treat Jeremy might be the same way you treat title. Response
http://blog.123notary.com/?p=19590
“I hope 123notary staff realize how thankful this notary is for all that you do! Hope to never be perceived as rude or ungrateful….so wanted to publicly acknowledge this job generating venue.”

Notary Public 101 Vocabulary Response

Notary Public 101 — Basic Notary Vocabulary


“Good info Jeremy! You even made it interesting with the random additional information! I”m curious, could one of those be on the test as well??”

Letter to Donald Trump response.
http://blog.123notary.com/?p=19908
“I agree wholeheartedly with the case Larry has stated above. Over-regulation does not make an industry better, it cripples it. That why President Trump has rescinded so many hundreds of regulations ion so many areas. It no longer takes 19 years to get approval to build a road, for example. All the regulations in California need to stay right there and not infect the Great State of Florida. How much of the qualifiers are really in the interests of the notary industry, the notaries or in the interests of those trying to regulate.”

My best 100 days and Carmen’s worst Reply
http://blog.123notary.com/?p=20030
“Seems to be plenty of business if you seek it out. Most notaries do not treat their business as a business.”

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My best test questions are from Carmen, but… response
http://blog.123notary.com/?p=19676
“Quite frankly, I too have had the testing call. The problem is not your questions. The problem is most of your questions are state specific with the calls being made between 5pm and 9pm. Personally I don’t want to answer a pop quiz when I have been closing loans all day and am trying to fix supper or relax or even heading out the door for an evening loan closing. You surprise most people when you call because a subscription service like yours should not be “vetting” their notaries. So most people at least for the first few seconds are trying to wrap their head around why you are calling. We pay for this service and do not wish to be harassed then berated on a public forum if we dont answer your questions within a few seconds.

My advice to you? Calm down, assist notaries with their education vs. a pop quiz. Help with marketing solutions. Provide tips with a state law or one of your questions/ideas. I realize that there are many notaries that need more education, and there are a lot of really great notaries out there as well. If you require a measurement of their ability, then lobby for a signing agent state license vs. a certificate similar to a title agent or mortgage broker.

And please, please, please quit putting down the very people that keep you in business!”

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Some of you people have a few screws loose response
http://blog.123notary.com/?p=19473
“Jeremy, I too don’t want to get on your bad side and totally respect your standards that notaries need to study and keep up to date.

However, in the trenches things are much different than being asked questions over the phone at a time you are not mentally prepared for. When I am going to a signing and before ( even at the time of making the appointment) I begin reshearsing, thinking, and planning for the possible events of the signing. I have more the one form of employment, so it takes me a moment or two to get in my Notary frame of mind. Honestly, answering question after question over the phone is not a full measure of the quality of a notaries knowledge or expertise. That said, you provide a valuable service to all and I applaud you. I know my phone call to test is coming, I only hope its in the am and you don’t mind my long pauses to think! jk”

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August 7, 2018

123notary’s tutorials raise test scores by 30%

Filed under: Marketing Articles — admin @ 10:05 am

123notary has embarked on a campaign to raise the general knowledge of Notaries. However, since most Notaries prefer to skim educational materials rather than learning the knowledge cold, it is hard to get good test scores from our Notaries. As a measure to deal with this problem, we began tutoring people back in November 2017. The result was that those Notaries tutored by Carmen or Jeremy improved their scores by 30 points normally from 40 to 70, or 50 to 80. My question is, why not 100%. This is your career and your job. Why not be a master of it?

If you have a high placement on 123notary you have the right to request tutoring from the staff at 123notary. If you have a free or regular listing, you can always pay a small fee for tutoring and that could really help your career and keep you safer. Notary knowledge is not just because it is an arbitrary requirement. Notary knowledge protects society from careless mistakes a Notary could make and from fraud.

Not knowing what you are doing as a Notary can lead to end up being investigated for mistakes, ending up in court, or accused of a crime by government agencies. There is no reason for this. By knowing your job inside out, you can reduce the danger to yourself, society and clients. It only takes half an hour with us and some more time reading and could save you from a nightmare. Good luck.

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You might also like:

123notary 2018 Certification Standards
http://blog.123notary.com/?p=20120

Compilation of Certification Posts
http://blog.123notary.com/?p=16264

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August 6, 2018

Why you should consider getting 123notary Elite Certified.

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Notary Certification

from 123notary!
At the time of this article being written there are only about 100 Elite Certified 123notary members. Elite Certified members get a lot more quantity of work, and get paid roughly $14 more per signing than someone who is not 123notary Certified. So, why would someone pass up more work at higher prices, isn’t that what we all want? Actually not. What people really want is to not have to study — and that is where the problem lies.

Standards for passing our Elite Certification have been raised and that is why it is so highly prized by title companies. You have to be good as a notary, signer and have some obscure knowledge about documents and the industry to get Elite Certified. In any case, here is some data about our Elite Certification.

1. Elite Certification is FREE for now.
We used to charge $179 for Elite Certification. Since we have recently changed our educational and testing requirements, we are allowing people to pass our test at no cost. However, you do have to study and very few can pass because the standards are high.

2. Get more $$$
Elite Certified members on 123notary get paid $14 more per signing than uncertified members. If you are complaining about not getting paid enough, your complaint will change to being paid too much. And that is a nice thing to complain about. You won’t know what to do with the additional income you have. But, I can help you with that. You can invest that in more advertising with 123notary!

3. Get a lot more attention from Title & Escrow
Title companies love 123notary because we have better quality control for our Notaries than other sites. They especially like our certified and elite members as well as people who are top on the list in their area as they are the cream of the crop in the Notary industry.

4. Impress others with your knowledge
Knowing more about the industry will impress people, especially when your knowledge is more solid than anyone else which will basically be true if you can pass our test. People pay more for knowledgeable, experienced and dependable people. But, they don’t pay more for people who fallaciously claim to be knowledgeable, experienced and dependable. Self claims of greatness are inexpensively bought credibility, but our Elite Certification is a highly prized mark of credibility that comes from an unbiased judge of ability — me!

5. Be safer as a Notary
Notaries who don’t know anything (97% of Notaries to be exact) are a danger to their clients, society and themselves. Not knowing how to handle notary situations prudently, not keeping your journal correctly and not knowing how to fill out forms correctly in all cases is not only negligent — it is dangerous and can get you sued, or forced to be a witness in a long drawn out court case, fired, investigated, or in some cases fed to the lions. Ignorance doesn’t pay, but knowledge can keep you and everyone else a whole lot safer. It is worth the ten or more hours you will need to study to get this icon.

6. Get more clicks on 123notary
Clicks and more clicks translate into more jobs. You still have to answer your phone, print documents and go to jobs, but there will be more jobs and better jobs if you can get this icon.

7. Feel more confident and less afraid
Many Notaries have a sense of dread, because they don’t know if they will run into a situation they cannot handle. Earning our Elite certification will have taught you how to handle a wide variety of problems common to Notary work. You might not know everything, but you will know pretty close to everything.

8. Get favorable treatment from Jeremy and Carmen
We both have the highest respect for our Elite members. They are smarter and we are very aware of that. We also respect their motivation as motivation is a scarce commodity these days. We are more likely to promote Elite members with discounted upgrades and special deals on additional counties (no guarantees, but this is our practice.)

Summary
Get treated like a king or queen, make more money and get recognition by virtue of your rightfully acquired knowledge. Nothing should be holding you back from being Elite Certified by 123notary for FREE. All we ask is that you take the studying very seriously, and study with the intent of mastery rather than just skimming the materials. Study and review and quiz yourself on every aspect of the information at hand. If you get less than 100% on a self-quiz, you will not do well on our quiz. But, try it and perhaps you will pass, and if not, you still will have learned something of value.

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You might also like:

Elite Certification will benefit you for the rest of your life
http://blog.123notary.com/?p=20770

The elite certification study guide
http://blog.123notary.com/?p=20118

Unique phrases from the Ninja course
http://blog.123notary.com/?p=14690

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July 30, 2018

A Notary sends a bill to a Title company

Filed under: Marketing Articles — admin @ 9:50 am

A Notary who was in high demand made a Title company sign a contract for work. However, the title company forgot all about the contract when it came time to do the job. The contract stipulated that late docs constituted an additional fee of $20, borrowers that read to long, another $50, and there were a few other clauses as well.

When the title company finally got the bill, the bill was $450 for the signing. The head of the title company was so shocked he flew vertically about his chair in his head made a hole in the ceiling.

The damage was so bad they had to call a dry wall expert to fix the problem.The minute the dry wall guy saw the damage, his only comment was, “Well, now you must know how Adolf Hitler must have felt when he opened his first gas bill.”

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July 18, 2018

I heard that someone lost their Fidelity approved because

Filed under: Marketing Articles — admin @ 9:48 am

I heard that someone lost their Fidelity approval because they forgot to bill a Lender? I guess if you forget a critical step in a transaction, that could be grounds for dismissal. I do not know exactly what happened. I heard some hearsay and decided to write about it to see what the feed back would be like.

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July 16, 2018

How can new notaries survive without reviews?

Filed under: Reviews — admin @ 9:47 am

123notary used to be a site that was more about placement and certifications. That still matters a lot. But, reviews are king as the most critical analytic for success on our site. The problem is that new Notaries haven’t been around long enough to get reviews. So, how can they compete?

The secret is that you get reviews by doing good work, and then asking people who like you for reviews. You also have to send them a link to your review page. It is possible to get a new review every month or two if you are trying hard. So, why not? Additionally, we have a lot of blog articles about how to get reviews in the marketing section of our blog. So, it behooves you to enjoy this reading material as it will really help you.

New Notaries should also be aware that Jeremy loves to help Notaries edit their notes sections. All you have to do is ask. But, if you want me to edit a blank notes section or one with two sentences, there is no meat to work with. You have to write something substantial and then I can work on it.

So, once again, ask for reviews, write a great notes section, pass our certification test, and work for as many signing companies as you can sign up for.

Also Read – 123notary’s comprehensive guide to getting reviews

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July 14, 2018

Your reputation is my reputation

Filed under: Marketing Articles — admin @ 9:53 am

Many Notaries don’t care if they damage title companies financially. Many Notaries brag about how great they are when in fact they know far less than what they need to know. The fact is, that a notary who does not know their basic notary or signing agent knowledge is not only bad for their reputation, but bad for mine.

If I am listing you, companies that find you on my site judge me based on your performance. If you don’t get back to people on time, don’t send documents back on time, or make notary mistakes, or are rude, that affects me indirectly. I don’t like that. That is why I want all of your to study more, and focus on being your best so that both of our reputations will not be tarnished.

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