One notary had instructions from the signing company that said, “Do not call the Title Company”
He felt that those instructions meant — if you want to get paid, call the Title Company, otherwise you are a sucker!
One of the most ill-reputed signing companies (you’ll recognize the name if you hear it) used this technique. Then, they sent a partial payment for several of the loans the notary signed — it was enough to confuse his bookkeeping and get him off their back.
Title companies have a reputation, and can also fire the signing company which would be a huge loss of revenue for the signing company. The Title company can be your best ally in a billing dispute. Try the Attorney General as well if all else fails.
Many of our most seasoned Notaries tell us that if a signing company refuses to pay you, going straight to the Title company can often be the fastest, easiest and most effective way to get paid. We recommend invoicing the signing company three times before resorting to this tactic. Invoice once after the job is completed. Then invoice again after 30 days, and once more after 45 days. We consider the bill to be badly delinquent if sixty days go by without a payment. We also have what we call our letter from hell which almost guarantees you will get paid. This letter template is available to the public if you click on our link below the text about the comprehensive guide to getting paid by signing companies.
As a general rule, if a company tells you not to confirm with the borrowers or not to call the Title company, it sounds very fishy and a potential cause for a lot of trouble. Since so many signing companies are fishy, I would think twice before working for one that displays such evident red flags.
(1) One notary had instructions from the signing company that said, “Do not call the Title Company”
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