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April 25, 2019

A resurgence in interest in 123notary certification

Filed under: Certification & Communication Skills — admin @ 10:51 am

More and more Notaries are becoming a lot more serious and interested in 123notary.com certification. In the old days people said, “I am already NNA certified so why do I need yours?” The answer was always — how much work do you get from signing agent.com. The answer was generally, “not much.” Our site is based on quality and our certification gets people more work.

The amount of interest is like drops in a bucket. Every week a few people express interest and some of them will study enough. But, this can add up over time. Carmen and I like teaching people and we have given a lot of free time to those who expressed an interest in Notary knowledge.

I hope that in the future people start taking notary education more seriously. Although the general climate in the notary industry is low-balling and not quality, quality notaries do get more business and do make more money. So, there is a huge benefit in being at the top of the food chain even in today’s market.

People love our Notary Public 101 course on the blog. We have had more than 10,000 people visit the home page of that course. Most people read it for pleasure and not for mastery, but that is better than nothing. I hope that more Notaries express an interest in learning regardless of who they learn from. 123notary is not just a job, it is my craft and I seek to be the best craftsman I can be by having the best directory. Having the best directory means having the best and most desirable Notaries and that means that you guys need to study and be your best.

Many of you have the intellect to be masters of this trade. However few of you start out with the knowledge. Knowledge is there for the taking. It is just a matter of approaching the information with the intention of mastery. This takes time, patience and perseverance, and perhaps a little tutoring from the people here at 123notary.

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April 11, 2019

The lady who studied 30 hours for her elite test

Filed under: Certification & Communication Skills — admin @ 10:46 am

I am very honored and pleased to announce that there was a very zealous lady in California who claimed that she loved my materials on Notary Public 101. She studied an hour or two per night for close to a month for my elite test. This lady aced my test and I was so surprised and pleased. I am so tired of people with bad attitudes, it is refreshing to see people who have an excellent attitude. I wish more people could have better attitudes towards learning.

Our new elite test is by phone and it is hard as hell. There are so many different sections of the test ranging from notary, documents, situations and advanced materials too. There is a lot to learn, and some of it is hard. Typically and ironically, Notaries have the hardest time passing questions about Notary acts, because so few of them know the rules for any Notary act.

Being elite certified raises your click average by 60% on your listing based on numbers I crunched in 2018. This is a huge boost in clicks and a huge boost in jobs not to mention that people get paid more who are elite certified. If you want to get ahead, spending a lot of time studying will pay off in the long run, and even in the short run. I wish I had more ladies like this one who studied so hard. It makes me feel good when people respect me, my materials and high standards. It makes our industry great (but not great again).

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April 9, 2019

He lost his 123notary certification and calls from Title dropped to nothing overnigh

Filed under: Certification & Communication Skills — admin @ 10:02 am

I just talked to a Notary who is on our directory. He was certified, but failed his re-certification test. I had to ask him to study some more before I could recertify him. He said that the minute I took his certification away that calls from Title companies dropped to nothing right away. He was receiving four calls per week from title and then …. nothing…

When I talk to title companies the standard line is that they don’t care about certification. Their mouth says no, but their clicks say yes. The fact is that who they hire is based on a lot of things, and those criteria depend on the individual title agent. But, many people do value our certification especially now that we cleaned it up.

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November 17, 2018

Certification matters more for newer members

Filed under: Certification & Communication Skills — Tags: — admin @ 11:44 am

After crunching some numbers, I learned that for the old timers, it is not so critical that they get or keep their certification. They already have a track record and name recognition with the title companies. They already have reviews too. However, the newer Notaries get about 2.3x the amount of clicks if they have 123notary certification. Newer members have no name recognition, no credibility, few reviews, and generally a relatively incomplete notes section on their profile.

New Notaries need to realize that they need to stop making excuses and build credibility step by step using a methodical system.

We have so few certified new members, as the industry is not stressing knowledge or certification so much any more. People are looking for experience, not knowledge. Hiring parties think that if you have survived two or more years in this business — that how bad could you possibly be. In my experience you might be very bad, but I am a pessimist, or at least that is what people tell me.

Our new certification standards stress the safety of the notary and how safely they can handle a wide variety of situations we teach in Notary Public 101 in the Real Life Scenarios page on the blog. Having technical knowledge that you will never need is meaningless. Knowing your documents also is not necessary. But, handling situations without screwing up and costing your hiring party $5000 or more really does matter in the long run. This is what we are focusing on. It makes the Notary, borrower and hiring party safer. So you all win. So, start reading my free course on the blog with the intention of mastery.

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You might also like:

Elite Certification will benefit you for the rest of your life
http://blog.123notary.com/?p=20770

Notary Marketing 102 – Notary Certifications
http://blog.123notary.com/?p=19762

Compilation of Certification Posts 2016
http://blog.123notary.com/?p=16264

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October 24, 2018

The test from heaven

Filed under: Certification & Communication Skills — admin @ 8:18 am

Yesterday I tested a Notary who did not have time to study much. We decided to wing it. Most people who wing it lose a wing in the process. But, this lady from California got 100% on the Notary Questions 94% on the loan signing and 100% on some complicated scenarios. I could not believe it. It was fast, pleasant and accurate. I wish more of our notaries would be so good. Maybe with some training. If you have not yet passed our basic notary competency test, please study from Notary Public 101 and let us know when we can quiz you.

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October 1, 2018

What would our certification mean if everyone had it?

Filed under: Certification & Communication Skills — admin @ 11:31 am

Our certification used to mean something five or ten years ago. Certified members used to value knowledge, study and get more business as a result of having our certification. In the last several years, the industry has changed, and Carmen pointed out that I was not in touch with the new collective attitude of the industry. There is less of a concern about education, knowledge, and more emphasis on micromanaging and low-balling. With the poor quality of notaries out there in 2018, it seems that the hiring parties have no other choice.

The average 123notary certified member had a reasonable knowledge of loan docs back in 2012. But, when I retested people in 2016, the knowledge level went down from around 65% to about 45%. I do not have exact records, and the percentages mean nothing unless you know who was tested and what position they were in, what the questions were, if it was timed, by email, phone, etc. To me, this is a significant drop in competency.

It is because of this drop in knowledge that I requizzed everyone. But, during my first round, I only asked eight questions, and was very liberal in grading. I did not want to decertify 99% of those who had the icon. I felt bad that so many were not passing. But, the not passing was because most Notaries did not know their job. They do their job wrong all day long but nobody caught them, except in a few cases that I heard about. So, I quizzed people again and again with free study guides hoping that people would study more and hoping I would get readings on how they did at notary, documents, and scenarios questions.

The results were that some people studied, but most ignored my emails or did a half-assed job answering the questions. Despite all the chances I gave people, most people did not take the certification seriously and lost it.

Many people got mad at me for all this testing. Some claimed it was demeaning and that they were a professional and knew their job and didn’t need to be tested. Others thought it was a nuisance. However, so many people did so badly, that without testing someone, I can only assume that they are failing in basic knowledge. I apologize for bothering everyone, but I did not have a very forward thinking plan for recertifying people in the past. Now, I am much more masterful about the step by step processes that are necessary. I know my audience better.

The reason I am doing all this testing is because:
(a) I want to screen out those who refuse to study or cooperate, or don’t know their stuff
(b) I want to not screen out too many people otherwise nobody will have our certification.

If I did it the old fashioned way, back in 2017, I would have had a comprehensive timed oral test by phone. I would have sent out two emails, the follow-up would be a week after the first. You would be required to not only answer the email but answer three questions based on material embedded in our course to force you to read our course (few will read it unless forced.) If I went out 1000 emails of this nature, I would probably get 150 qualified responses from those that read the materials. Then, I would test those 150 people on a timed phone test with the hardest questions first. That way I could end the test early if they had not studied. I would probably pass only about 20 people, and we would have 20 certified notaries. The others could study and retest.

Such a harsh way of doing business would have been too much of a shock for me back in 2017. However, it would have gotten the job done in three weeks flat instead of doing the job in wishy-washy stages like I did.

I wanted my certification to mean something to those hiring notaries. If idiots had my icon, then the certification would not mean anything. But, if I took it away from too many people, then nobody would have it and it would once again not mean anything. So, my strategy has been to try to get people to study so I could increase the quantity of deserving people who would have this icon. My strategy was very time consuming and caused too much grief to far too many people.

If I did it all over again, I would make it a lot harder to get the certification in the first place, because taking peoples’ certification away causes a lot of grief to all parties involved. I am older now. I am 49 now. I started certification when I was a starry eyed 32 year old with very little experience in the real world. Young people don’t think about the long term.

Many people who had our certification gamed the system and memorized the answers, had other people take the test for them, or simply forgot their knowledge because they stopped reading, took drugs, or got old and senile. I did not think of any of that when I was 32, but that is the first thing I think about now — mental decay.

Reading, thinking, walking, and grape juice is the best way to preserve your brain.

In the mean time, we are down to less than 200 people who have our certification and the users are starting to appreciate it because the quality went up.

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September 28, 2018

How can I get a goose that lays golden signings?

Filed under: Certification & Communication Skills — admin @ 8:23 am

Everybody wants a good that lays golden eggs. Coca-Cola stock is like this except the dividends are a very small percentage of the investment. But, at least it is one of the safest stocks out there.

123notary’s Elite Certification is proof of the very highest standard of Notarial knowledge out there. We have recently refined our study guides and testing standards to make it comprehensive and of great benefit to the notary in terms of safety precautions, knowledge of documents and procedures, and also knowledge of less common notarial practices.

Those who pass our test get more signings, more money per signing, and more favor with 123notary and title companies. We are letting people take the test for FREE in the mean time. It only requires a few hours of study and will reward you for the rest of your life — should you live so long. So, what is taking you so long?

Elite Study Guide
http://blog.123notary.com/?p=20118

30 Point Course
http://blog.123notary.com/?p=14233

Notary Public 101
http://blog.123notary.com/?cat=4561

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July 12, 2018

Studying to be Elite Certified is worth $533 per minute

Filed under: Certification & Communication Skills — admin @ 8:21 am

Most Notaries don’t want to bother studying. They are lazy, not well educated, and have a bad attitude in general. Additionally, most of them do not care about their work, don’t care about safety precautions, and most of all don’t care how they treat me. The purpose of being Elite Certified is to prove that you are one of the good Notaries who does care and who represents the top 2% of Notaries in terms of knowledge.

It is unclear how long it takes to study for the elite test. That depends on how much you already know. Let’s say it takes 10 hours to study — what are the benefits if you will be in business for another ten years?

$14 more per signing.
Elite Certified Notaries get paid $14 more per signing based on a poll than uncertified Notaries.

Double your work
I cannot say how much extra work Elite Certified signers get, but their clicks are far higher than the rest, so I will estimate realistically that it is about double.

Before vs. After
If you were getting five signings per week at $100, and you get ten signings per week in the long run at $114. that means you go from an income of $500 per week to $1140, but your expenses don’t go up. Over the course of ten years that is $570,000 in income compared to $250,000 which is $320,000 extra income. So, your ten hours of study netted you $320,000 extra income. Ten hours of study is 600 minutes which means that each minute of study is worth $533 in the long run.

Most Notaries typically make very bad financial decisions. Most of them chose not to get educated. Most of them chose not to try hard at their job or career. Most of them chose and choose not to study hard for my tests. They would prefer to spend time at a birthday party or working for $20 per hour rather than to study for the elite which is worth $533 per minute! If you are having trouble making up your mind, just ask yourself —

Do you prefer 30 cents per minute or $533 per minute?
Most Notaries actions suggest they prefer 30 cents which is exactly what they get if they get paid at all.

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You might also like:

Why you should consider getting 123notary elite certified
http://blog.123notary.com/?p=20094

Elite Certification will benefit you for the rest of your life
http://blog.123notary.com/?p=20770

The elite certification study guide
http://blog.123notary.com/?p=20118

Cramming and forgetting before your quiz
http://blog.123notary.com/?p=19959

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June 16, 2018

$14 more per signing

Filed under: Certification & Communication Skills — admin @ 8:20 am

We have learned through a poll that we administered a year and a half ago that 123notary Elite Certified members make $14 more per signing than those who are not 123notary Certified. They also get more title company work and get close to double the work in general. If you are tired of not getting paid well and want to up your education, 123notary is currently offering free education for signing agents. You can read our study guide.

Elite Certification Study Guide
http://blog.123notary.com/?p=20118

30 Point Course
http://blog.123notary.com/?p=14233

Notary Public 101
http://blog.123notary.com/?cat=4561

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May 31, 2018

Cramming and forgetting before your quiz

Filed under: Certification & Communication Skills — admin @ 11:02 am

I learned this the hard way. I thought that because I do not forget notary knowledge that the rest of the world also does not. This couldn’t be farther from the truth. The Notaries who passed our certification test in the past passed either by having someone else take the online quiz for them, or by gaming the system taking the test multiple times and memorizing the answers without understanding the concepts.

For my purposes, I want 123notary certified members to always be at the top of their knowledge. If you are in business for 12 years, but only know what you are during the night before a quiz and the day of the quiz, but not for any of the other days during that time period, then your knowledge is virtually useless. I want you to be an expert at all times.

So, now, 123notary will be quizzing certified members every year or two, or how ever often is necessary. The problem is that people are not studying enough, and in many cases, not at all. So, if you are 123notary certified, keep studying. Notary Public 101 is a great free course to study from.

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