Many Notaries are complaining bitterly on the various forums about me calling them and asking them questions. Many Notaries are extremely rude or evasive with me which makes me short tempered. I can deal with one or two bad apples per days but 80% bad attitudes is too much and that is why I might be short tempered with people. It is easier when you do as instructed and just answer questions the way they were asked without making a fuss.
Many Notaries cheated on our online test back in the day. Others took the test five times and memorized the answers from the pool of questions. Both of these techniques are considered unethical and cheating. I estimate more than 10% of people had someone else take the test for them which is a more serious act of cheating. Many others forgot what they learned while still others had more serious problems like becoming addicted to drugs, having memory loss from old age, etc. I now see why NNA requires yearly testing.
I do not want to test people yearly. I think that a pop quiz every few years is enough. The only reason I’m testing people is because the average over the phone test result for our certified Notaries is 45%. How can I hold my head up high and speak well of my site or certified Notaries if they are failing. Only 20% can pass my test with a 70% or higher. How pathetic.
I wish that Notaries would brush up once in a while. The only people who brush up do so because they are NNA members and the NNA makes them recertify. That knowledge helps them do better on my test. However, what Notaries don’t seem to get is that NNA is testing them on loan documents and NOT on basic Notary procedure. The area Notaries have the most trouble is basic Notary procedure. They don’t know how to do the job they are commissioned to do.
If you fail your quiz with me, you can study up and try again. I am not trying to punish people or fight with people. I just want to maintain a low standard. But, 45% is below my low standard. I will accept 80% for a full pass, and 60% for a pass with a few points taken from your algorithm results. I am asking for very little here. The other problem is that I expect Notaries to know how to be a Notary — otherwise you should hand in your badge and your gun to the secretary of state in your state and quit.
Understanding Acknowledgments, Jurats, Oaths, Journals and Identification is far beyond most Notaries. Many have the gaul to tell me that they don’t NEED to keep a journal because their state doesn’t make them. That is as stupid as saying you don’t need air bags or seat belts in your car in India because the government doesn’t require it. When you are in the hospital with a tube coming out of your throat you might think differently. And when you are on trial for being a suspected accomplice in an identity theft ring as a result of not keeping a journal, you will also think differently.
All I’m asking is for you to do your job and have a good attitude. That means being polite, answering questions, not blowing me off, and studying from time to time. And once again — it’s not rocket science!
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