Business Tips Archives - Notary Blog - Signing Tips, Marketing Tips, General Notary Advice - 123notary.com
123Notary

Notary Blog – Signing Tips, Marketing Tips, General Notary Advice – 123notary.com Control Panel

January 19, 2020

How to be a cool Notary and why it is so important

Filed under: Business Tips — admin @ 10:37 am

Are you a cool Notary? Have you ever wanted to be? We have a Notary in
San Francisco whose clients describe him (in reviews) as being young
and hip. I think he is the only successful notary on our site who is
both young and hip, not to mention articulate. But, what about the
rest of us. What makes a Notary cool, and how can you become cool. Or
is this a zen paradox and you become cool by not trying to be? Hmmm.

1. Knowledge
I think a cool Notary would be one who either knows his stuff so
fluently that he can spout out information in a calm tone of voice
without breaking a sweat. Most Notaries get flustered with easy
questions like, “How many loans have you signed?” To most that is a
trick question.

2. Coolness
A cool Notary would be too cool to care, but would also never miss
deadlines for Fedex. It would be kind of a James Bond type cool where
you are responsible and cunning in your coolness.

3. Savoir Faire (That’s French for being able to handle tough
situations gracefully)
The “cool” Notary should know martial arts and swordsmanship (speaking
of James Bond) and be able to go to a signing, fight off intruders
using num-chucks, wipe the sweat off his brow after a stunning
victory and then say, “now where were we?”

4. Dress
A cool Notary should dress the part. Smart Italian shoes, slacks that
fit impeccably, and a leather jacket that says bad boy all over it.
For women, a snazzy outfit, not sure what type because I’m not a
woman, but definitely flashy and with high heels with an accompanying
noticeable hair style.

5. The Car
You cannot be a cool Notary without a cool and hip car. New is usually
hip. But, a classic car would work even better. Just tell them you’re
a Leno fan and everyone will understand.

6. Poise and Posture.
The proper gentleman stands up straight. But, the cool Notary casually
leans on things and holds his head at an angle to show style and
perhaps a little bit of attitude too. But, not too much attitude,
because too much attitude is edgy which is just as cool as cool, but
not the same thing as cool — I guess. How would I know anyway, I’m
neither. Just kidding — I’m both, baby!

7. Smoothness
If you are able to work your way smoothly through the package
anticipating and answering their every question before they even ask,
that is cool. Dealing with all the snags and changes of plans in your
signing schedule without even blinking? Yes, once again, that spells
cool.

Being a cool notary may sound like it is merely cool. But, think about
it from the borrower’s point of view or title. Do you want to deal
with a Notary who is awkward and doesn’t know how to handle things or
would you prefer someone like Carmen who is the most graceful Notary
alive who can handle anything seamlessly without even trying? There is
a reason why Carmen gets paid triple what the rest of you get paid.
That is because she is a flamboyant, and polished Notary who is cool
in her own way — and yes, she has a cool sporty car to match as well.
Being cool attracts good clients, so if you think being cool doesn’t
matter — turn down the heat because it does!

Share
>

January 18, 2020

Jeremy’s tips helped a Notary with title

Filed under: Business Tips — admin @ 9:32 am

I just talked to a Notary in San Diego about an upgrade. She was the
star of the show and I gave her a huge discount as a result. She said
that she used to think I am mean, but now realizes that all of the
tips I gave her personally and gave via my courses really helped her
with title companies and helped her to be a better Notary (and a
better person.)

1. Using clean acknowledgements instead of doing cross-outs helped her
be a lot more popular with her title clients. Not all companies
appreciate clean work, but her clients did. Cross-outs are messy and
can lead to complications when financial companies sell loans, and can
also cause confusion if a loan ever goes to court which is rare, but
happens.

2. I reminded her many times to get reviews, and she followed that
piece of advice and all of my other advice and has the highest points
in my points algorithm of almost any notary on the site. The reviews
got her a lot of business and she keeps getting new ones too which is
key.

3. My tips in general made her a better Notary because she is never
sloppy about anything, understands the intricacies of all Notary and
signing procedures, and always asks for clarification when necessary.
Being meticulous as a result of her education with me made her more
popular with her title clients.

So, if you are in doubt about what to do with your Notary situations,
listen to what Jeremy and Carmen say as a general rule because we are
experienced and know how to handle most situations cleanly and
effectively.

Share
>

December 2, 2019

Lies and deceit that Notaries engage in

Filed under: Business Tips — admin @ 6:01 am

Oh, such drama — lies, deceit, treachery, and more. Yikes! Here are some things that Notaries BS about. See if you see your own behavior anywhere here and then fix it!

1. Experience
When I ask Notaries how many loans they have signed, the answer normally comes in years. That is a bait and switch. I ask one question I get an answer that is completely unrelated to the question. 16 years of notary experience doing one signing per year is not much which is why I want number of loans. But, when I ask a Notary on Monday how much experience they have and then again three months later, often the number goes down, not up. Doesn’t # of loans signed mathematically have to go up with experience? It is kind of like age, most people I know don’t get younger.

2. Familiarity with the docs
If you are so familiar, then why can’t you pass our certification test? You say that you are a Realtor and therefore you are familiar with loan documents, yet you can’t explain more than 20% of them. This is a snow job once again.

3. Bragging
If I ask a question, most Notaries have to answer the question and then insert a lot of unasked for additional information which just sounds cheap and cheesy. If you are from Wisconsin, I can understand cheesy, if you are French, then perhaps a Brie, and if you are from Nebraska I can understand corny. But, the rest of you have no excuse. Just answer questions as they were asked.

4. Saying you dropped the package.
Some Notaries claim to have dropped the package at one time when they really did not. Hmm.

5. Drama
Sometimes a borrower will be rude to the Notary and then the Notary will be rude back. When the complaint comes in, sometimes the Notary will discuss mainly all of the terrible things that the borrower did and not be honest about what they themselves did.

6. Certifications
Many Notaries who are not or who are no longer 123notary certified will say that they are in their profiles. Hmm. It’s hard to prove your 123notary certification when you don’t have the green icon, isn’t it?

7. Error Rate
Bragging about your 0% error rate is stupid, because anyone can claim it and there is no way to prove it. We all make mistakes. The same people who brag about their perfect performance are the ones who make spelling mistakes in their profile.

8. Vagueness about their Mortgage experience.
It is sometimes a bad thing to be a Mortgage Broker as that can indicate that you are a competitor. So, many just claim to have been in the Mortgage Industry for ten or twenty years. This is really beating around the bush. It is better to state what position you had or leave it out.

Summary
Notaries are notorious for snow jobs, smoke screens and all out blatant dishonesty. In a profession that is based on integrity this is really outlandish, but reality. Trying to pass yourself off as an expert when you know very little or hiding information about yourself is just not honest or straightforward. Very few Notaries can just stick to the facts, but those are the ones that buyers like. So, try to think of how they feel on the other side of the table.

You might also like:

When a title company lies to you
http://blog.123notary.com/?p=19349

Protecting yourself with a contract
http://blog.123notary.com/?p=2593

Share
>

December 1, 2019

What do successful Notaries do that you don’t?

Filed under: Business Tips — admin @ 6:00 am

We all want to be successful and we all think that we are experts at our job. But, are we really? Here are some things successful Notaries do that the others don’t do.

1. Keep your profile managed regularly.
What does this mean? You have to login, make sure your hours, counties, notes, and reviews are as current and thorough as they can be.

2. Keep your knowledge up and keep reading.
Serious Notaries read the various blogs and forums. They also take courses and get certified by more than one agency. Instead of claiming to be so great, they get a reputed third party such as the NNA, 123notary, Notary Rotary, etc., who has an impartial test, passes the test and then has credibility. Serious Notaries keep reading and have a never ending thirst for knowledge.

3. Knowing who to extend credit to
This is one of the hardest aspects of being a Notary. The tendency is to get as many jobs as possible. But, smart Notaries say no to bad jobs, jobs from companies that have payment issues, or jobs that pay too little. As a Notary it behooves you to have standards, but try to keep the standards reasonable as well, especially if you are new or if business is slow.. Don’t let companies rack up a huge bill. If they owe you more than $300, then ask them to pay up before you do more jobs, or Paypal you for future jobs.

4. Setting terms and having contracts
This is for the very advanced Notaries but some people do have a contract for others to sign. This is taking the upper hand and others might not be willing to sign your contract unless you are a top notch Notary — after all, why should they if you are a slouch?

5. Scheduling
Successful Notaries know how to schedule their day and get rid of packages fast so that they are not late.

6. Equipment
Good Notaries have top notch equipment and fix it fast if it breaks. They know how to download anything, anytime and anywhere and don’t make excuses. A good dual tray laser printer is a good place to start although you need good scanning and faxing equipment as well

7. Watching your email
Jobs can be dispatched through apps, email and by phone. So, a good Notary keeps a constant watch of all of these mediums.

8. Other sources of income.
Relying on Notary work when times are slow doesn’t make sense. Smart Notaries realize they need to diversify. We have a handful of full-timers who make a full living at this job. But, the majority cannot, so try to be realistic and have multiple streams of income.

You might also like:

How to become a successful mobile notary from scratch
http://blog.123notary.com/?p=13340

Beginner’s Notary 103 Reading List (Resources)
http://blog.123notary.com/?p=21120

How to write a notes section if you are a beginner
http://blog.123notary.com/?p=16698

Share
>

November 24, 2019

Best kept Notary secrets

Filed under: Business Tips — admin @ 5:54 am

Every profession has secrets, but what are the best secrets a Notary could know?

1. Getting reviews on your listing will more than double your new calls.

2. If the ID has a shorter name variation than the docs do, you can put that same shorter name variation on the Acknowledgment and notarize.

3. If you are notarizing John and Sally and the acknowledgment is prefilled, but Sally can’t make it — pick a new loose acknowledgment from your back and start over.

4. You can get free courses on the 123notary.com blog. Email us if you can’t find them.

5. Carmen knows how to make $200 in less than an hour doing Notary work. Can you figure out how she does it?

6. Answering questions the way they were asked instead of trying to bombard the caller with unwanted self-promotion gives a good impression.

7. Check your email, phone and texts all the time or you will get left behind in this ADD millennial culture.

8. If you can print in your car you will save so much time driving back home.

9. Don’t offer credit to companies who are not reputable and limit credit to those who are trustworthy or you will eventually get strung along.

10. Don’t hate the portal – hate the game!

You might also like:

Do you take control at a signing?
http://blog.123notary.com/?p=21104

Elite Certification will benefit you for the rest of your life
http://blog.123notary.com/?p=20770

Share
>

November 21, 2019

Should you meet a Notary at a coffee place?

Filed under: Business Tips — admin @ 5:51 am

Coffee places are a nice place to meet for a variety of reasons. You can meet friends, have a first date, a last date, or just hang out by yourself and browse your iPad while drinking frappachinos. Here are some reasons why coffee places are nice:

1. They are easy to find compared to finding the address of a residence in the dark.
2. They have easy parking normally
3. It is a comfortable atmosphere to talk to people or even sign papers.
4. They have really good espresso although I have mixed opinions about the biscottis.

Coffee places also offer neutrality. No, not gender neutrality (I think I’ve beaten that horse to death.) But, you can feel safe there as opposed to going to someone’s house at night. After all, what if they are in a bad neighborhood, or what if you are some paranoid woman who is afraid to go to someone’s house?

Also, if you have to wait for the other person to show up, a coffee house is a nice place to wait around. After all, you can have a latte while you waitte. I think I spelled wait wrong — but… what.. ever…. In theory, you could arrange appointments all day long and just hang out at that spot. It might get boring, but you would be on a first name basis with the various barristas.

So, go meet a Notary at a coffee spot and have a caffeinated notarization. Your signature might be a bit jittery, but that adds character to the signing.

You might also like:

Notary Starbucks – charging for waiting time while sipping Sumatra
http://blog.123notary.com/?p=18926

Have you ever been tempted not to go into a borrower’s house?
http://blog.123notary.com/?p=15369

Share
>

October 19, 2019

How much credit should you offer a signing company?

Filed under: Business Tips — admin @ 11:42 pm

Many Notaries get strung along and not paid simply because they offer loans (in the form of accepting delayed payment) to lots and lots of signing companies.

My question is, how much credit should you offer? If they have a good payment record, perhaps $300 of credit, if they are new to you, perhaps $200, or bad reputation perhaps one job at best?

The bigger issue is that Notaries really need to spend more time thinking about this issue. Because, the #1 issue affecting Notaries at least in the past is not getting paid. If you stop lending lots of money to people, getting paid back will become a much smaller issue.

If you got paid up from Paypal style from half your jobs, that would cut your billing issue in half. As I discussed in another article, the labor of billing and the risk of not getting paid justifies a 10% or more discount if someone pays up front with Paypal. Do the math.

The real problem is when Notaries who are desperate to work rack up a $3000 bill with a particular company and then the company goes out of business or runs into financial issues. You really need to decide where to draw your line and then stick to it. Non-paying companies are only half the problem, the other half is non-line-drawing Notaries. You can only get ripped off if you let people rip you off.

You might also like:

Notary Marketing 102 – getting paid
http://blog.123notary.com/?p=19794

Trouble getting paid? Try our demand letter!
http://blog.123notary.com/?p=15339

Share
>

October 7, 2019

How often do you do a clean up job because Notary #1 botched the signing?

Filed under: Business Tips — admin @ 11:21 pm

Most of the more experienced Notaries out there have done clean up signings. It is amazing to see what types of errors the initial Notaries made. Forgetting to have borrowers sign, forgetting to have acknowledgment wording, or forgetting to cross out the pronouns. Sometimes it is missing initials, or missing pages. Many Notaries do not know how to date a Right to Rescind, and I find this out when I test them.

No wonder so many companies want you to fax every page to them. There are so many careless and sloppy Notaries out there. Notaries used to do better on my testing 15 years ago. Things have gone downhill and so have fees. This gives more work for people I call, “The cleaners” — sounds mafia.

What are the sloppiest errors you have seen while doing a clean up job?

You might also like

A Los Angeles detective seizes two journals and complains about a thumbprint
http://blog.123notary.com/?p=22237

13 ways to get sued as a notary
http://blog.123notary.com/?p=19614

Share
>

September 5, 2019

Would you accept a notary signing without a confirmation?

Filed under: Business Tips,Signing Tips — admin @ 10:59 pm

One Notary on NR asks the crowd if they would accept a signing without a confirmation? The fact is that without a confirmation, you don’t know what you are getting paid. On the other hand, the notary payment information might be on the HUD or 1003 or other document. That leads me to another point.

If the notary doesn’t get paid after the job is complete, but the fees are documented on the HUD, does that constitute Mortgage fraud since they cheated you based on what was typed in a formal Mortgage document? Hmmm. But, I digress.

Even if there is a confirmation, the actual confirmation doesn’t guarantee you will get paid. However, it has the names and the address, loan number and other pertinent information.

Back in my day (boy am I sounding old) I used to have a lady who would just ship me documents and I would schedule them on my own. The problem is that those would arrive as a surprise and I had no idea they were coming. I guess she trusted me. Maybe she was busy. I got them signed fast and they paid okay.

As a general rule it is better and more professional to have a confirmation. However, the bigger issue is to trust the company you are working for. And trust is a result of keeping very good records on everyone you work for especially issues such as: Do they pay on time, do they jerk you around, do they lie, and do their incidents of cancellations compared to completed jobs (ratio). That way you can compare the various companies and see which ones are schmucks!

If it is a new company hiring you, I would be more adamant about formalities. But, with a company you trust it is less critical. On the other hand when someone asks you to visit them at a hospital for a signing, they do not give a written confirmation, but you would still go out, correct?

You might also like:

Confirming the Signing
http://blog.123notary.com/?p=19976

Notary Marketing 102 – Getting Paid
http://blog.123notary.com/?p=19794

Share
>

June 15, 2019

Organizing the table for efficiency

Filed under: Business Tips — admin @ 10:18 pm

I’m doing what I do every half year or so. I call it filtering through the comments on my blog to see if any of the ideas stated are worth developing upon. I came up with some good material this time. This idea was called: organizing the table for efficiency.

The lady who left the comment on this topic said that she had a technique for doing this. However, what are good table organizing techniques? Believe it or not, this was a popular topic for Japanese Notary discussion boards during the Edo Period (which precedes the Meiji period just for the record). In 18th century Japan, a great emphasis was placed on “correct technique” for organizing a table. The Notary procedure would start with the Notary knocking on the front door at the appointed time (punctuality was and still is a requirement for not getting your head cut off in Japan.) Then the Notary would do a special type of bow only done by official Notaries Public of the state. Next, the Notary would proceed to remove his/her shoes and then put on a set of guest slippers (commonly referred to as “gesto-srippa”). They would sit at the table.

No signing could take place without enjoying a little tea with some koto music in the background. The expensiveness of the tea would correspond directly to the amount of the loan. Making a mistake by buying run of the mill green tea at Trader Joe’s (because it was on sale) would not only cost you your loan, but in some cases…. your life!!! If you were the tea buyer, you would have to go to one of those fancy tea stores which I refer to as a bou-tea-que (boutique), and engage in a long and drawn out sniffing process having small oral tastes of particular fancy green teas. There would be a long and careful process that would proceed actually purchasing a small quantity of some varietal of tea. Sounds cumbersome, but I bet Mrs. Meao would like the sniffing part.

After the tea ceremony was over and everybody had said a Shinto style prayer to the local Notary Gods, then the signing would begin. First, there would be an organizing of the table. Since in Japanese culture (and in Jeremy culture, whatever that means) there should be nothing else on the table during a signing — no babies, no other papers, no objects, marijuana paraphernalia, samurai swords, and above all else — definitely no liquids. Liquids can go on a chair to the side of the table if you really need them.

Next, you could have the Notary sit at the head of the table and have the signers sit next to each other on the side. Or, the Notary could sit across from the signers on the other side of the table. The main thing is to put the documents face down to the right, or left of the head signer. In Japan that would traditionally be the man, although with all of the women’s rights movements, it might be a woman or a gender neutral person these days.

The main thing is that you have a stack of documents. If you want to go over some of them first before you sign, that is not a bad strategy. But, the documents should flow in an assembly line fashion from one end of the table to the other with no interruptions to then be checked by the Notary and then put in the FedEx Package.

What are your techniques for organizing the table for efficiency?

You might also like:

How weak are you with sob stories at the signing table?
http://blog.123notary.com/?p=22181

Would you accept a signing without a confirmation?
http://blog.123notary.com/?p=22588

Share
>
Older Posts »