Companies that change their names
If you read the forums much, and you are advised to, you will have some idea of what is going on in the notarial world. Signing agents are being low balled, not paid, strung along, and worse. Some of the players or characters in this drama either change their company name, or transfer to another company, whose identity is unknown to the notaries as a group. This is very sneaky and deceptive, but the notaries are a fast group to catch on to scams and publish information on the forum.
Moving to a new company
From time to time, notaries will post about this phenominon. An agent from a signing or title company of a particular name, will leave one company and start working for another company. A notary, or more than one notary will find out, and post about it on the forum. Believe me, if Jill at XYZ company didn’t pay you, then the fact she is working for a new outfit won’t make her pay you. Of course Jill will give you the run around and say that it was out of her control, and that it was up to payroll or accounts payable. How can you blame Jill for what was out of her hands? My opinion, based on spiritual knowledge and common sense is that like and like attract. If you are a screwball, you will be likely to work for screwballs. If you are honest, how long will you stick around with crooks once you figure out who they really are? So, if the problem is in accounting, I think you are guilty by association. What do you think? Additionally, how can I be sure that accounts payable calls the shots of who gets paid. In companies with ten or twenty people, it could be anyone.
Changing company names
Sometimes companies will do business under one name, and then perplex everyone and pick a new name. Nobody can figure out who they really are anymore. Notaries will tell endless stories on the forums, but there is always confusion, no matter who says what, or when. I met someone by phone on the East coast who had a small signing outfit who wanted to change their name and enlarge their scope. I told him to get a unique name, or keep the same name. Don’t fool around with names. Names are how people know you and identify you. If you pick the wrong name, you will be confused with crooks for the rest of your career and you will regret it.
Some companies have a similar name to other companies. The only way to identify the company is by their town. But, what happens when they move from Irvine to Simi Valley. Then, you completely lose track of who they are. The confusion is unbearable. You have to ask them if they “used to be” located in Irvine just to keep them straight. With my luck, if I’m trying to figure out who a company is, I’ll see all of their various addresses, look them up on google, try to guess which years they were in which place, and then I will find out that they are out of business.
How can you keep these companies straight? I give up. It gets too confusing.
Notary Direct, & Notaries Direct
ASAP Processing, ASAP Settlement, ASAP Loan Docs, ASAP pro notary services & ASAP signing services,
Cal docs notary Vs. California notary and doc signers
California professional signing group, California signature service, California signing services
Central escrow & Central signing service
Doc Pro & Doc Pros
National Title & National titlenet
The bottom line
If a company has a confusing identity, just make sure you get their address. The address proves who they are, unless they move around a lot. I would be less inclined to trust a company that moved around too much. Background check all companies on 123notary.com/S on your mobile phone and then you will know if they have a good track record. A good history doesn’t guarantee you payment, but its ten times as safe as working for an unknown company!
(1) Some of the most infamous signing companies in the business changed their names. But, the notaries caught on!
(2) Some signing companies have almost an identical name to other ones. The only way to tell them apart is their address.
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Notary is pushed off stairs by borrower!
Well, I thought I had heard it all. I hear a lot of wonderful, interesting tales here at 123 from our members. Some are entertaining and funny while others are very sad and depressing. This, unfortunately is one of these stories and unfortunately it is the worst to date. It is nothing short of horrendous and shameful. Although I have her permission to tell her story, I promised her I would not reveal her or the area she lives in. So, here we go…
This particular notary public who is female took a signing from a signing company, she confirmed her appointment, prepared her docs and met her borrower at the the specified time. As she went through the documents, he saw that his interest rate was 1/2 percent more than he had been told. He then became enraged. He requested (using vulgarity) that she leave his home immediately. She packed up her things up and prepared to leave the premises. As she proceeded to the door the borrower followed, continuing to rant and rave using foul language incessantly. He was VERY angry with this 1/2 of a percent increase that nobody had bothered to inform him of (sadly, a story we all are familiar with and have heard many times) and, to top it to make matters even worse off, the loan officer had not been in contact with him and had been unreachable for several days.
So, as she walked out of the door onto his front porch. There were 4 steps to go down to the walkway that would lead to her car… But, before she could take that first step — with the force of both of his hands on her shoulders he pushed her down and off the porch. She went flying off the porch, and by the grace of God she somehow pivoted her body onto the grass instead of his cemented walkway that was directly in front of her but unfortunately in trying to break her fall she broke her left wrist. In disbelief and shock she just laid there. The borrower went back into the house and shut and locked his door. However, fortunately for her, the borrower’s neighbor who was mowing his lawn at the time witnessed the whole thing. He called out to his wife to call the police and the paramedics and he came to her aid and sat with her until they arrived. (A knight in shining armor). The paramedics attended to her and after the police got the story from both the notary and the neighbor one of the officers went to the door of the borrower , rang the bell and the borrower did not answer. At that point the officer yelled out to him to open the door or else. He did eventually open the door, and then was immediately handcuffed and placed under arrest and was put in the back of the police car.
Now folks get this — as the paramedics worked on our notary public to prepare her for the trip to the hospital and the police filled out their report the borrower (hand cuffed in the back seat of the police car) was still ranting and raving non stop with vulgarities that they (the police and paramedics) needed to get this you know what off his grass and property. One of the police officers obviously fed up with this behavior as well as the noise went over to the borrower and told him that he needed to shut up and slammed the car door. He then asked the neighbor if this behavior was characteristic of this man. The neighbor and the wife just looked at each other and nodded yes… I just cant believe this man and his behavior, I am still in awe of all of it.
The paramedics said that if she had fallen onto the concrete instead of the grass she would have broken both wrists and god knows what else in the process. All things considered she was lucky-it could have been way worse.
She ended up staying in the hospital of 4-5 days instead of the day and half she was originally told due to an infection she developed in her wrist.
Now it is 1 month later and she is finally back to work. She is healing well I asked her how she felt about her career now (she is a full time signing agent) and if she felt like giving it up…and she said no way. She says she loves her job and knew this was just something that happened. Kudos to her! She and DA have filed charges and he has 3 counts against him and there will be a civil suit as well. I hope he gets ALL that is coming to him….I say throw the book at him.
Now, of course the signing service that gave her the assignment wants to know why the loan wasn’t closed. Well get this; When she called in to tell them what had happened from the hospital — the person on the other end of the line laughed and said “you could have come up with a better excuse than that”. So, in order to clear her name she had to send in the police report, hospital records etc….( and yes she did manage to call the day of the signing)
So, all of this leaves me with a few thoughts. I really feel that this could have been avoided if the loan officer had done his job. This is so often the case where the loan officer knows exactly what the numbers are way ahead of time but avoids sharing this information with the borrowers and we go out at the final hour when they know these borrowers are desperate and for the most part are stuck and cant turn back now, and they regrettably just sign. And we get stuck in middle — and in this case — pushed down a flight of stairs. Now some of you will disagree and put up a fuss but this is why when I call and confirm with the borrowers I ask them has the loan officer been in touch and have they gone over the figures with them. If the answer is yes then I ask them what are the numbers supposed to be. This way if the number con-inside with what I see, we are good. If not, I can alert the hiring party that we have a problem before I waste the borrowers time or MINE. I can avoid problems at the table-situations like the one I just described to you here. (aLthough it is rare and the first time I have heard such of a thing happing it is now a reality that it is possible). This technique does not always work but it is sure worth a try. And it might save you some trouble. I have been doing it for years. Now I know some of you will chew my head off about this technique of mine but this is my business and I run it as I see fit-just as you will run yours as you see fit. But, remember this is for the most part why are economy is shot…to many lies and games being played in the refinance word, and we are usually abandoned and stuck in the middle.
Now, most of you know I preach about your worth and the fees that you charge — this story just reinforces my feeling that you need to be paid what you are worth. I know this is an extreme case but we stick out necks out every time we take an assignment. We NEVER know where our notary public assignments will take us or what we will have to deal with when we get there. We deal with bad attitudes, late documents, traffic, bad neighborhoods, filthy homes, terrible smells, pets, incompetence, etc., and sometimes bad people. So my point is you need to be paid what you are worth. If you continue accepting these low fees that they are offering nowadays not only do you hurt yourself you hurt all of us: the notary community as a whole…..Now in this case a higher fee would not have stopped his unthinkable behavior but I feel that because we deal with so much adversity in this business we need to have our pay more in line with our efforts and the things that we are subjected too. For me, without fair compensation this profession is just not worth the effort or trouble.
Until next time!! BE SAFE!!
Written by Carmen Towles
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Part 2 of Notary is pushed of stairs – the sequel!
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Why notaries don’t last