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May 1, 2019

What Notaries don’t like about Snapdocs

Filed under: Signing Company Gossip — Tags: — admin @ 10:49 am

With so many people complaining about Snapdocs, how is it that they survive. Or perhaps with their heavy bills for programming and engineering services, they are not surviving. I heard a rumor that they wanted to sell out to the NNA. I also heard their offer was rejected by the NNA. Their sister site in Germany called DerSchnappenDokument seems to be a little more financially sound though. Here are some things people don’t like about Snapdocs.

1. Cattle Calls (moo)
Notaries complain relentlessly about cattle calls. If so many Notaries don’t like it, then why do they list on SnapDocs? But, it’s worse. Since few Notaries want to work for free, and few Notaries (other than how Kim Kardashian would be if she were a Notary checking her Twitter followers every two minutes) check their texts every minute, it is hard to get responses to cattle calls. After twenty minutes the calls are going out to people an hour away who definitely are not going to work for peanuts. So, a lot of Notaries are annoyed that most of their texts are for jobs that are too far away. What a poorly thought out system! Then, when you finally do answer a text, you find out that someone else cheaper already answered or that they don’t want you. I personally think that Notaries should wear a bell around their neck and have a diet consisting mainly of grass if they want to continue this nonsense.

2. Thin Margins
Snapdocs charges companies to use their platform. Prices change over time and change based on your arrangement with them. Last I heard it was between $5 to $14 per job depending on which features you used. If you used the billing and downloading software, you might pay more while sourcing a notary alone might be cheaper. I don’t know the details but this is what I have heard. The problem is that companies who use Snapdocs feel that they should deduct the SnapDocs fees from what they pay the Notary. So instead of $80, they might only pay $66 to cover their costs. What companies need to know is that SnapDocs offers technology, convenience, and time saving and that the company using it should pay for that as labor saving technology. You should pay the Notary what they are worth instead of trying to bargain them down to rock bottom.

3. Discrimination
SnapDocs is an impartial search and information platform. But, due to the prominent photos of Notaries on their site, those who use the site are more likely to discriminate. Other sites have photos too, but on signingagent.com, the photos are a lot smaller and not as clear, and on NotaryRotary you don’t see the photo until after you have clicked. Users would be tempted to select Notaries based on how they looked physically or racially more than what their skill level was or how they wrote about themselves. At 123notary, it is more about notes, reviews, and certifications — things of substance.


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Compilation of posts about Snapdocs

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  1. This is not true. Each company that is listed with Snapdocs has a fee they pay to the Notaries. The reply back is on a first come first serve basis. You as a notary cam accept or reject the fee.

    Comment by Clarke — June 17, 2019 @ 8:15 pm

  2. I use snap docs often for assignments that I don’t get directly from a title company and have begun to use it exclusively for non-snap docs assignment invoicing; in that respect it’s a great platform. I do find that companies do try to low ball you on the fee and I often counter with a fee of at least 100 dollars or more depending on location; I usually am assigned 60% of the time. It’s in black and white what the actual notary fee being paid is on the docs, I avoid companies that feel that they should share more that 15 or 20% of the overall fee.

    Comment by Eric Salas — June 17, 2019 @ 8:59 pm

  3. My biggest complaint is that we have to reply to these jobs within seconds or we lose the opportunity. We are mobile, meaning that we are driving most the time, so responding within seconds can be dangerous if the notary is on the road. I already got a ticket for trying to reply to Snapdocs while driving. I get a lot of business through Snapdocs and I appreciate the business, but I am frustrated with what the notary has to do to comply. I’ve written to them asking them to reconsider how this system works.

    Comment by Marit — June 17, 2019 @ 10:04 pm

  4. If you dont like Snapdocs, block them I for one like Snapdocs. If I dont want to see the offers from a certain company, I block them.I do not get very many compaines that start off, “I found you on 123Notary’.

    Comment by jackie — June 18, 2019 @ 12:48 am

  5. I personally think Snapdox platform is a good option FOR THEM. However, I still prefer the old way of getting jobs. The type of assignments blasted out to the world of notaries are not explained clearly and is most times very vague. I don’t know about you, but I want to know exactly what I’m accepting in order to set the appropriate fee that benefits me. Also, I noticed that about 90 percent of the assignments are really far from my service area, and the fees offered are much to low for my years of experience and skill level. I’m always wondering who are picking up these $30 – $40 jobs. How can you survive on that? That’s basically just printing cost and gas money. NotaryGo is the world’s worse with those ridiculously low rates. Obviously, they are doing well in finding notaries to work for pennies because they are one of the most popular signing companies on Snapdocs. Either way, Snapdocs is just not working for me. I remain on the platform because every now and then, I am lucky enough to pick up a decent assignment. I almost always have to send a note indicating the pay is to low and request my rate. You have to be really fast though because once the email blast goes out, the job is usually picked up within minutes. If anyone can suggest a more efficient way to get more notary work, please post it here.

    Comment by Joyce Mikle-Miller — June 19, 2019 @ 12:41 am

  6. Most offers are low ball. I agree to most comments that people have written above. It is dangerous to reply within seconds when we are mobile. Plus, they are taking half of our fee just for providing an online platform that does not share more info. Sometimes, I find out what that the job is more than what I expected and they asking for a lot more than what was sent in the initial text and the fee is too less. For example, a sellers package with first american Title in-office is only $50. Well what about travelling to the office and time. Seller’s package takes the same amount of time as refinance because most of the time the signers do not know how and what to fill in those tax withholding forms. I understand with snapdocs there is chnace of discrimination. Also, they have a system to make preferred and block and that cherishes discrimination even more for not getting orders. Snapdocs verifies all notaries but not the signing companies tht do business with snapdocs. Lat year I lost $600 with a signing company for whom I did signing and then after 30 days when I contacted them for payment via snapdocs found out that they went out of business. Snapdocs never notified me. Isn’t there responsibility if they verify notaries that they should verify and vet companies that are legit and also communicate with notaries when something like this happens ahead of time so that we get paid for all the hardwork we do in the field.

    Comment by Dev Patel — June 19, 2019 @ 3:38 pm

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