I am hearing all different stories from Notaries who use Snapdocs. Of course, it is not Snapdocs themselves who pay you but the companies who work through them. On the other hand, they are a portal and they have the power to have standards for payment terms if they want to.
One Notary said they got paid on average in 40 days.
Another says 30-45 days
Another says 50-60 days
Another says 14 days or less
One Notary got 700 jobs and then all of a sudden the phone stopped ringing, or beeping… whatever noise it makes when you get a text.
Snapdocs reportedly does not get involved in payment unless all parties involved want to use Vendorpay. Interesting.
But, how often do you just not get paid on Snapdocs? Is this regular? Is it a bad problem or just a once in a while phenomenon?
Hmmmm Very interesting topic. I just started working with Coast 2 Coast Signings and they have used SnapDocs. I will wait to see how slow or fast I get paid.
Comment by Lisa Morgan — June 18, 2020 @ 12:30 pm
Don’t use them anymore. So annoying with their constant low-ball offers.
Comment by James Morgan — June 18, 2020 @ 1:38 pm
I dont use them. Their low payment and requirements to scan back to them are unreasonable. I only FAX to the Title Co,
Comment by JEANNE E STEIDTMAN — June 18, 2020 @ 3:44 pm
Never. I have never had an issue with any of the companies who use the Snapdocs platform. And, James Morgan, it’s not Snapdocs that is making lowball offers, it’s independent companies that use the platform.
Comment by Holden Notary — July 13, 2020 @ 10:05 pm
It’s all over the place. Some 30 or more and the most one is now close to 40 days but I emailed them this morning and they said the check will be issued on Friday.
Comment by Lou Mueller — July 13, 2020 @ 10:10 pm
I stopped using them and honestly wish more signing agents would boycott them. Funny enough I have their low ballers contact me directly since I closed my account, and they offer the same very low fees (eg between print, mileage) I would be paying these companies to complete their work or at best make $3.00 an hour and wait 45-60 days for payment. My average lag time was 45-60 days last year. Luckily I have a title company that pays weekly and who if flexible as I can only work nights and on Saturdays due to my full time employment and who is relatively fair the fees. What’s funny about SnapDocs is I know for a fact lenders are still making their money as is Title (the closing costs have not gone down since Covid)., but SnapDocs and/or their clientele seem to think they can make Signing Agents accept the liability and real danger it in person signings of either Covid or the usual crazy things for 30-50% of the pre-Covid fees. We do the grunt work for Title and the Lenders, and I doubt they are paying SnapDocs less as the Refi market is on fire. Everyone should delete their app and vote with your feet in my very humble opinion.
Comment by Charles Steinmetz — July 13, 2020 @ 10:12 pm
I recently took an assignment off of snapdocs for Sattelite Signing Services, One was on April 15, 2020 and the other on May 08, 2020. As of July 13th, 2020 I have not been paid for either despite numerous emails and phone calls. First I was told the check was mailed on July 2, then I was told it was mailed on July 10th. Well unless it was given to the Pony Express by way of China, it should have been here a long time ago. In state no less. I am now of the opinion that Sattelite Signing Services has no intention of paying for services rendered at all. I will no longer take assignments from them or Snapdocs. Snapdocs leaves you hanging and is of no help at all.
Comment by William H Russell Jr — July 13, 2020 @ 10:49 pm
Average is 60 days and sometimes longer and I have to be a bill collector. I think some title companies wait until they get paid. It is very annoying. I love vendor pay but that also takes over 30 days.
Comment by Patricia Bernier — July 13, 2020 @ 10:49 pm
I invoice the companies and that seems to work for me but yes it is net 30 or longer. The majority pay.
Comment by Hiram — July 14, 2020 @ 1:44 am
I haven’t had many issues with getting paid on Snapdocs. There were about 3 companies that I had to HOUND in order to get paid, but once I did, I stopped taking assignments from those companies and I get paid like clockwork with the companies that I work for now.
Comment by Aundrea L Allen — July 14, 2020 @ 2:46 am
YOU set your worth…. if you get “low ball” offers and don’t counter for what you’re worth…. don’t whine. BUT you must also be worth what you ask. Do you fill in all the spaces? Do you add missing APA’s? Do you understand the docs you are signing? Do you provide superior service? Then you ARE worth more and you should ask for it. The agencies know how many mistakes you make and how many comments good/bad are made about you…. they see the info behind the scenes. Out of my 5 years of notarizing, I’ve only not been paid for 2 jobs (and these weren’t from Snap Docs)!
Comment by Andrea Murdoch — July 14, 2020 @ 6:31 am
Thankfully I have been paid each time through them.
Comment by Mary C — July 14, 2020 @ 12:13 pm
Andrea is correct in what she says. I try not to accept less than a certain price range and when I state that the price is too low and tell them what I expect, it goes to someone else. But that’s okay as I took a low job and it turned out that I had to print 186 x 2 sets = 372 pages and totally regretted having taken the offer.
Comment by ROSALEE TALLEY — July 15, 2020 @ 6:02 pm
I send an invoice and W9 with the documents. If I am not paid in a timely manner, I send an additional reminder invoice. Some have not paid for 6 months. The reminder works. Generally, Snapdocs pays well.
Comment by Reverend Gerald Spaid, Sr. — January 27, 2021 @ 6:37 pm