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November 13, 2020

Penalties for Notary misconduct, fraud, and failure of duty

Filed under: Notary Mistakes — Tags: , , — admin @ 11:23 am

Originally posted in 2018

Notaries by and large do not willfully engage in any type of illegal activity or illegal notarizations. The normal types of crimes Notaries commit are due to complete ignorance of Notary procedure, Oaths, and certificates. The only serious and purposeful crime I have ever heard of a Notary associated with us committing was one that assisted someone in fraud concerning real property — and the Notary ended up in jail. Please keep in mind that Notary law is different in every state and changes all the time as well. Penalties and fines for Notary misconduct are different in each state, California being the most stringent.

Negligent vs. Willful Misconduct

In California, the penalties are much more severe for Notaries who have engaged in willful misconduct rather than just making a careless mistake or omission.

Failure to keep your seal & journal under lock and key.
In California this is very serious and is a crime. You can keep your Notary equipment in a bag with a small lock that locks the zippers together. If you are the only one with access to your car, then the trunk of your car could work as well.

Unauthorized Practice of Law
The definition of UPL differs from state to state. However, offering opinions on legal matters or offering to draft legal documents might constitute UPL. For a professional opinion — ask an Attorney!

Asking a notary to do an improper notarization.
This is a misdemeanor in California. If it involves real property, then it is much more serious. Clients might ask you to notarize their signature using a different name variation that is not documented on their identification, or put a false date. This is illegal. They would guilty for asking you to do this, and you would be guilty if you give in to their pressure. If you have driven forty minutes to a signing job, in a sense you have a beneficial interest in notarizing their document unless you have gotten your travel fee up front when you walk in the door. So, to be prudent and avoid this issue, you MUST get your travel fee BEFORE you see the document, or are informed who the signers are, or see their ID, because a conflict of interest can easily happen. If someone asks you to do something illegal, you can threaten to report them to the Secretary of State’s office. This is a serious crime and you should treat it as such.

Issuing a false certificate
A notary who signs and seals false certificates, and this could include backdated certificates would be guilty of a misdemeanor. A false Acknowledgment certificate constitutes FORGERY. Additionally, the notary public could have their commission revoked if found guilty of this crime, with an additional fine of $1500 per incident in California (fines change over time so look this up in the statues).

Failure to Identify a Credible Witness
A fine of $10,000 per incident could occur if a notary fails to check a credible witness’s identification documents and see that they have acceptable identification.

Failure to get a thumbprint!!!
This is my favorite. Thumbprints are critical for identifying a signer if fraud is suspected. Powers of Attorney and Deeds require a journal thumbprint in California. A fine of up to $2500 per incident would be the penalty. Most other states do not require thumbprints, and Texas and Florida actually recommend against thumbprinting as those states do not trust Notaries with biometric data which is the only foolproof way to identify a signer. How ironic!

Failure to administer an Oath
A fine of $750 per incident could be incurred, not to mention revocation, or suspension of a notary commission, or refusal to grant a commission. I heard that some Notaries in Oklahoma had to go to court for a loan document signing in question. The Judge found out that the Notaries had not administered Oaths on the Affidavits in the loan package. I heard that the Judge overturned the loan and had the Notaries commissions permanently revoked by their state.

Felony Convictions
If you have a felony conviction or have been convicted of a crime involving dishonesty or moral turpitude, you will most likely not be allowed to get a notary commission in the first place. If you already had a notary commission, it would be suspended or revoked the minute your state’s ntoary division finds out about it!

Professional Misconduct
This refers to dishonesty in your professional activities. The penalty would once again be suspension, revocation, or refusal to grant a notary commission.

Failure of Duty
This means that you refuse to serve a member of the public who has a legitimate request for a notarization. However, if the signer doesn’t have proper identification, or doesn’t have a properly filled out document, or seems very questionable, you have the right to refuse service to such a client. The penalty would be refusal to grant a notary commission, suspension, or revocation of a notary commission. Additionally a fine of $750 could be imposed on the California notary public.

Falsely Acting as a Notary
This is a misdemeanor. Borrowing someone’s Notary seal and doing Notary work is a serious crime. If you are a Notary, keep your seal and journal locked up.

Making false statements to a notary
Anyone who induces a notary to make an improper notarization with regards to real property can be found guilty of a FELONY. This is the most serious type of fraud possible in the notary profession.

False or misleading notary advertising
Making false statements in notary advertising is illegal, and the penalty for a California Notary is $1500 per incident. Additionally, such a notary’s commission could be suspended, revoked, terminated, or there could be a refusal to issue a commission. Claiming to be an immigration expert, or be able to give legal advice could be a serious example of false advertising and perhaps unauthorized practice of law.

Selling personal information
It is illegal for the notary sells or misuses personal information of those he/she has notarized. Remember to keep your journals locked up, so that nobody can have access to that information. When making copies of journal entries, make sure that the neighboring journal entries are covered, so that their information is not shared with the public. Once again, your application could be denied, or your commission could be revoked or suspended for this type of crime.

Misstatements on a notary application (Application misstatement)
Your notary commission could be suspended, revoked, or refused if you are guilty of this misconduct

Here are some other crimes… I will just list them here, but may or may not describe the penalties.

Failure to deliver a journal to the county clerk at the end of your commission. – misdemeanor
Failure to safeguard seal and journal – revoke/suspend/refuse
Failure to report a lost or damaged seal – $1500 fine
Nonpayment of judgement / Refusal to pay child support – refusal to issue a commission
Failure to keep a journal – such notaries will be prosecuted

There are a few others laws that I am not going to mention, but these were the interesting ones…

You might also like:

A Notary loses $4000 in legal fees because someone changed a name on a certificate

Notary loses $4000 in legal fees because fraud adds name to Acknowledgment certificate.

All you need to know about notary work

All you need to know about notary work

How to complain about a notary public

How to complain about a notary public

Notary Fines and Penalties

Notary Fines & Notary Penalties (gulp)

Fraud and Forgery in the Notary Profession

Fraud & Forgery related to the notary profession

Notary Public General Information

Notary Public Information

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November 7, 2020

A comprehensive guide to Notary organizations

Originally published in 2016

Are you a Notary? Do you want to join some Notary organizations? There are many of them out there. Some help educate Notaries while others have helplines or hotlines. Some sell Notary supplies while others help Notaries advertise their services.

123notary.com
http://www.123notary.com/
123notary.com has been around since 1999 and helps Notaries advertise their Mobile Notary services online. Title, Escrow, Signing Companies, Attorneys and individuals love using 123notary to find some of the best trained and most experienced Notaries anywhere. 123notary also sells loan signing courses and has a very entertaining and informative blog. Check out their list of signing companies with reviews to see who you should and shouldn’t be working for.

National Notary Association
https://www.nationalnotary.org/
The NNA has been around since 1957 as a California Notary Association to help Notaries with educational resources and tools. In 1964 it became a National Association. NNA sells Notary supplies, errors & omissions insurance, education to help pass the Notary exam and become a signing agent, andmore… Advertise your signing agent services on signingagent.com

Notary Rotary
http://www.notaryrotary.com
Notary Rotary has been around for decades and offers a very potent way for Notaries to advertise their services. They also sell seals, and E&O insurance. Signing Agents can place an add and get found based on how close they are to the zip code being searched for.

SnapDocs
http://www.snapdocs.com/
This organization makes it easy to find newer Notaries who work for cheap as well as providing a system for downloading documents. More seasoned Notaries are complaining that SnapDocs is contributing to the lowering of fees in the industry. We recommend this organization for newer Notaries who want to get their foot in the door.

American Society of Notaries
http://www.notaries.org/
ASN offers a phoneline for technical support just in case Notaries have a question while on the job. They also sell Notary supplies and more.

American Association of Notaries
http://www.notarypublicstamps.com
Buy your stamps from the AAN!

Notary Café
https://notarycafe.com/
Notary Cafe is a smaller directory of Notaries that seems to specialize in the more serious Notaries. We do not have records to show how popular their directory has been in the last few years, but they have been popular for a long time.

Pennsylvania Association of Notaries
https://www.notary.org/
Need help becoming a Notary in Pennsylvania? Try this organization.

California Association of Notaries
http://www.calnotaries.com/
This is yet another Notary directory.

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You might also like:

Snapdocs — see our feed for posts about this company
http://blog.123notary.com/?tag=snapdocs

The Towles Booth (pronounced Tolls)
http://blog.123notary.com/?p=9456

Why the Notary industry went South
http://blog.123notary.com/?p=16500

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November 4, 2020

10 risks to being a Mobile Notary Public.

Filed under: Notary Mistakes,Popular on Facebook (some) — admin @ 12:59 am

Originally posted Oct 19, 2017.

Notarize at your own risk. Being a Notary is NOT safe!

Many of you think that being a Notary is an easy way to make a few extra bucks. Stamp a piece of paper, get $10, easy, right? Then you deal with nitpicky signing companies who make you fax things back and you get mad, right? That is an annoyance, but not the bigger problem. Being a Notary is dangerous, particular when you don’t do your job correctly. Most Notaries feel that you look at an ID and if it is close enough and the photo looks like the guy, that you are doing your job, right? Sort of. Here are some itemized risks to being a Notary Public.

1. Hoarders
If you go to someone’s house and they have things stacked to the ceiling, you might be in danger in their house. The signer doesn’t want to hurt you. It is just that they cannot control their psychological disease that causes them to engage in hoarding. My housemate is like this and she has stuff stacked to the ceiling which is dangerous and a fire hazard. Something could fall on you or you could get trapped in a fire.

2. Bio-hazards
Some homes that are not cleaned properly are dangerous. One house Carmen almost went into had some bacterial infection that would have gone straight to her lungs and caused her to go to the hospital. If a house smells funny, maybe you are not safe in there. If it is not ventillated properly, perhaps you should stay away. Poor hygene can be deadly, so be advised.

3. Dogs
Some neighborhoods have unsafe dogs around. Notaries could be harrassed or bitten by dogs. Carrying pepper spray or mace is not a bad idea.

4. Slummy neighbors
You might go to a signing in a bad area and people nearby might be hanging out who look unsavory. I am not sure if this is dangerous, but some people get upset.

5. Angry borrowers.
One Notary got pushed off a flight of stairs and broke her wrist. The borrower didn’t like his APR and I guess the Notary didn’t educate themself on how to give a professional explanation of the APR either. The borrower ended up in jail very quickly and the Notary healed in two months.

6. FBI and lawsuits
Roughly 2% of full-time Notaries will end up in court or with an FBI investigation for being involved with identity theft. If you do not keep a thorough journal with thumbprints and the right amount of journal entries, you are much more likely to be held in court as a witness, suspect, or cause yourself extended grief. Without a thumbprint, the investigators are often helpless to catch really really bad people. So, help them out and keep thumbprints. Do your part to safeguard mankind.

7. Getting sued by a borrower
One borrower got mad and sued the Lender, Title company and the Notary when the Notary had done nothing wrong. The Notary tried to use their E&O insurance, but the company wouldn’t pay out because the Notary had not made any error or omission. Of all the bad luck. So, the Notary lost $30,000 in legal fees. Talk about bad karma.

8. Getting sued by the bar association
If you life in an Attorney state and do loan signings without a law license, the bar association might come after you. Good grief.

9. Jeremy might phone quiz you.
Many Notaries who thought they had it together got a phone call from the infamous Jeremy (that’s me) and failed an over the phone quiz. They rationalized, “I’ve been doing this 30 years and therefore I know what I’m doing.” My rationalization is, “Not if you got 18% on my quiz which consists of very easy and every day notary questions.” You might not lose any money, but you could lose your dignity if you score less than 70%. So, study up!

10. Your seal could be stolen
It happened to me. I had to write to the Secretary of State. My car was broken into and I lost my seal, embosser and journal. What a tragedy. It took me two and a half weeks to be back in business. Think of all the money I lost not to mention the trauma of being robbed of my most prized possession — my inkless embosser that I used as a secondary seal to deter fraud! Boo-hoo.

There is also the risk of traffic accidents and having one of those talking GPS systems that talks back to you when you get in the wrong lane, but I won’t include details of those problems as they are common to all humans who drive and not just to Notaries. The end!

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You might also like:

13 ways to get sued as a Notary
http://blog.123notary.com/?p=19614

Notary loses $4000 in legal fees because a fraud adds a name to a Notary Acknowledgment.
http://blog.123notary.com/?p=19477

Compilation of posts about Notary fraud
http://blog.123notary.com/?p=21527

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October 23, 2020

123notary Elite Certification Study Guide

Filed under: Loan Signing 101 — Tags: , — admin @ 12:24 am

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ELITE CERTIFICATION

To get elite certification, you need to do well on the regular certification topics, and then know a lot more. Here are the items we quiz about for elite certification. We test by phone for the elite, and if you study hard and know your basic documents, scenarios, and Notary knowledge plus the content on this page, you could pass.

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Documents you have to understand intimately

Recorded Documents
Riders
Subordination Agreement
Residency Affidavit
Owners Affidavit
Deed of Reconveyance
Deed of Trust
CD & HUD-1
Please read the details of the required documents. Read more…

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Procedures or Acts to Understand

Signature by X or Mark — read more…
Apostilles and Authentications — read more…

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Other Terms or Information
Please click on the links below to get detailed information on the following points.

The term Elizor — read points 23 on this link. An Elizor is a court appointed official that can sign over property when the owner refuses to cooperate in court.

Explaining beneficial & financial interest. A Notary may not have beneficial interest or financial interest in anything he is notarizing. A beneficial interest could be construed as …

Federal Holidays in chronological order (memorize these). Let’s start with New Year’s Day, Martin Luther King Day, Washington’s Birthday, Memorial Day, Independence Day …

Fraud Prevention & types of fraud that happen in the Notary world. Falsified identification, incorrect dates on certificates, using someone else’s Notary seal …

Authority – Who has the highest level of authority if there is a question about a notary act or document at a signing? The Notary is the authority as to how a notary transaction happens, but…

Annual Percentage Rate — a detailed understanding is required. The APR is based on the amount borrower after certain (but not all) fees and closing costs have been deducted, and expressed as a …

Pros & Cons: — Adding an Acknowledgment rather than fixing the original. if there is a mistake on a preprinted form. It is cleaner to add a new form, but there can be recording fee issues involved…

What to do if John & Sally’s names are inscribed in an Acknowledgment by the Lender and Sally can’t make it. — Cross out or add a new form? This is similar to the last point, but there are some extra snags…

Handling name variations and discrepencies such as: ID Name, vs. Typed Name, Signature on Doc, and Name on Ack. Relationship between these names if they don’t exactly match. The main thing is to obey the law first…

Understanding dates such as: Transaction Dates, Signature Dates, Rescission Dates, and Document Dates… A transaction date is the same as a signature date, but a document date is arbitrarily chosen, but by whom?

Loan Signing FAQ’s that Borrowers ask. FAQ’s have been greatly reduced by Lenders being required to explain documents to the borrowers in advance. But, you still might be asked why the APR is …

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May 21, 2020

Are you frustrated with Snapdocs?

Filed under: Signing Company Gossip — Tags: , , — admin @ 9:53 pm

After reading more and more comments from Notaries about Snapdocs, I realize that your ability to get jobs from them is very unstable.

Instability
First of all, many Notaries have indicated that they got many jobs at one period of time and then the texts abruptly stopped. What probably happened is that someone gave them a thumbs down, or that their average response time was too long and they got bumped down on the pecking order to the point where nobody would text them or use them. It might make sense to be more equitable in the way business is distributed, but that does not seem to be the way Snapdocs functions — it’s winner takes all. Or if you think people being low-balled are losers, then loser takes all.

Distance
Many Notaries complain that they are only offered jobs far away at low-ball prices. This is a common complaint and I don’t know how to answer it other than — negotiate your fees and ask for more.

Pricing
Low-ball fees are a pain. People offer low-ball fees because there are plenty of other Notaries who will take them. If you can prove you are substantially higher quality as a Notary than the rest, there is a chance people will pay more. But, in this highly refined technology driven marketplace, if you are not better, then you can only get a low-ball offer. (Sorry)

Ranking
You can only get better rankings by accepting more jobs and getting a good review. And your reviews and rankings are hidden from your eyes for better or worse. If you are too picky about jobs, you won’t get any, and your ranking might go down. Sometimes you have to do a few low paying jobs to get the ball moving. But, in the long run, I suggest renegotiating prices if you use Snapdocs in the long run.

Summary
I am uncomfortable with a portal that will phase you out on a whim, and that refuses to take phone calls. But, then I have not been a Notary since 2005 so my opinion doesn’t matter. Also, my generation is more personable and more sensitive to being phased out. It seems that the Snapdocs algorithm keeps Notaries in the dark. At 123notary, we will tell you how you do on our algorithm although we don’t publish the actual results. We can also offer tips to help you do better. Snapdocs is good for those who like them, but I am not comfortable with their business model. On the other hand they seem to continue to grow despite all of the complaining so I guess they have something!

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April 21, 2020

Story about a counter offer on Snapdocs

Filed under: Business Tips — Tags: — admin @ 9:24 am

Story by Steve Weinstein

I don’t know if you want to post this, but it happened to me: Snapdocs posted: $65 Reverse Mortgage application with 20 pages to fax back, I countered $85. turns out the print was 285 pages, plus ever Notary knows Reverse Mortgages are never easy at the signing table. I My fee got bumped up to $95. When I spoke to the Signing Company that I did not think it was right to low ball the fee on Snapdocs, they said it was just a baseline and Notaries could ask for a higher fee. My concern is that Notaries are accepting low ball fees. Seems like there should be some kind of industry standards..

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March 9, 2020

Positive feedback about 123notary

Filed under: General Stories — admin @ 7:46 am

Jill Bernhouse
123Notary is my go To! I have gotten steps above work a thousand fold from your site vs snapdocs. I heartily agree. Certainly less faxbacks too. I love 123Notary! Thank you Jeremy. At the outset of the New Year, I give thanks for you and plan to get a higher position this year.

Dan
Listen, Title companies from Miami to San Francisco and Seattle Wash to New York call me from. 123Notary .com . Very often you can’t get paid from SnapDocs. Good luck! With them. I won’t sign up with that company as too many notaries got cheated out of their just fees. They don’t care or give a damn!

Mike Jagur
You must have a lot of pride in writing quality content. I’m impressed with the amount of solid information you have written in your article. I hope to read more.

Adam Richardson
I love reading your blogs. Always helpful.

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March 1, 2020

2015 compilation of best notary posts

Filed under: Compilations — admin @ 9:59 am

TECHNICAL

The Mortgage & The Note
http://blog.123notary.com/?p=13203

The signature name affidavit
http://blog.123notary.com/?p=13190

Unique phrases from the Ninja course
http://blog.123notary.com/?p=14690

Loan Signing FAQ’s that borrowers ask
http://blog.123notary.com/?p=15457

10 tight points on loose certificates
http://blog.123notary.com/?p=15449

Do you use a notary embosser?
http://blog.123notary.com/?p=15126

Your signature needs work
http://blog.123notary.com/?p=15051

Filling out your journal before the appointment?
http://blog.123notary.com/?p=15354

When to ask for ID over the phone & fees at the door
http://blog.123notary.com/?p=15282

MARKETING

Best blog articles for advanced notaries
http://blog.123notary.com/?p=14736

How much more does a 123notary certified signer make?
http://blog.123notary.com/?p=15392

What’s the difference between a listing getting 16 clicks / month and 100+?
http://blog.123notary.com/?p=13185

Pleasant companies who are pleasant to work for
http://blog.123notary.com/?p=13099

Websites from some of our best notaries!
http://blog.123notary.com/?p=14677

Trip + Notary Fee = Payment
http://blog.123notary.com/?p=13596

Augmenting your skill set to make more money as an NSA!
http://blog.123notary.com/?p=14150

Here is an easy way to make $4000 more per year
http://blog.123notary.com/?p=14162

$40 for a signing 72 miles away?
http://blog.123notary.com/?p=14959

Should travel fees be flat?
http://blog.123notary.com/?p=15402

STORIES

Signing Stream makes notaries sign a contract that they won’t write
anything on forums
http://blog.123notary.com/?p=13640

Notary etiquette from Athiest to Zombie
http://blog.123notary.com/?p=13718

Deceptive fax backs, the good old bait and switch tactic
http://blog.123notary.com/?p=14040

I was forged
http://blog.123notary.com/?p=13659

A notary enters the Shark Tank
http://blog.123notary.com/?p=14088

Signing of the Absurd
http://blog.123notary.com/?p=14919

Don’t call title or borrower
http://blog.123notary.com/?p=15066

Have you ever been tempted not to go into a borrowers house?
http://blog.123notary.com/?p=15369

COMEDY

Best notary comedy compilation
http://blog.123notary.com/?p=15957

Compilation of notary sit-com episodes!
http://blog.123notary.com/?p=15949

Honey you can kiss my app!
http://blog.123notary.com/?p=14902

Jane the Virgin Notary
http://blog.123notary.com/?p=14899

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February 16, 2020

2013 compilation of best blog posts

Filed under: Compilations — admin @ 9:53 am

Here are my favorite blog posts from 2013

MARKETING

Companies that will hire NEW signers!
http://blog.123notary.com/?p=7059

We should be setting the fees, not the other way around!
http://blog.123notary.com/?p=3249

From 3 jobs per week to 3 jobs per day
http://blog.123notary.com/?p=3940

$10,000 per month on a bad month
http://blog.123notary.com/?p=3891

10 changes to your notes that double your calls!
http://blog.123notary.com/?p=4499

123notary elite certification, what is it all about?
http://blog.123notary.com/?p=8531

STORIES

The war between men and women notaries
http://blog.123notary.com/?p=3693

Mistakes notaries make with title companies
http://blog.123notary.com/?p=4412

A detailed look at the ninja course
http://blog.123notary.com/?p=4621

7 ways to use Facebook to market your notary services
http://blog.123notary.com/?p=5396

Getting what is due, a clever plan
http://blog.123notary.com/?p=3221

Interview with a Title company
http://blog.123notary.com/?p=3724

Notary quotes of the day
http://blog.123notary.com/?p=4011

Interview with Title Course
http://blog.123notary.com/?p=6553

Notary Jokes
http://blog.123notary.com/?p=8471

TECHNICAL

Signing Agent best practices 63 points
http://blog.123notary.com/?p=4315

How to write a notes section if you have no experience
http://blog.123notary.com/?p=4173

Signature name affidavit: Not a substitute for an ID
http://blog.123notary.com/?p=3823

Notary journals from A to Z
http://blog.123notary.com/?p=8348

Notary Seal information from A to Z
http://blog.123notary.com/?p=8337

What tasks can I do worth $1000 per minute?
http://blog.123notary.com/?p=4113

Identification requirements for being notarized
http://blog.123notary.com/?p=4299

Why notaries don’t last
http://blog.123notary.com/?p=4087

When is it legal to notarize a document twice
http://blog.123notary.com/?p=4305

How to get something notarized that doesn’t have a signature
http://blog.123notary.com/?p=4695

How to explain the APR to a non-borrowing spouse?
http://blog.123notary.com/?p=4455

Why do I have to sign with our middle initial?
http://blog.123notary.com/?p=4452

What is a notary public?
http://blog.123notary.com/?p=6498

Optional information on an Acknowledgment certificate
http://blog.123notary.com/?p=4407

Industry standards in the notary business
http://blog.123notary.com/?p=4370

How to get something notarized if you don’t have ID
http://blog.123notary.com/?p=4692

Notary fines and notary penalties
http://blog.123notary.com/?p=6903

Can you notarize someone’s initials
http://blog.123notary.com/?p=8269

Who are the parties involved in a Power of Attorney?
http://blog.123notary.com/?p=6738

Does Real Estate experience help as a notary?
http://blog.123notary.com/?p=4563

Common mistakes with the 1003, Crossing out the RTC, TIL & APR
http://blog.123notary.com/?p=4553

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February 7, 2020

Marketing Article Resources

Filed under: Marketing Articles — admin @ 11:01 pm

Here are some of our better marketing related articles that have been
published. Many of these got buried in the list, so this is my way of
reviving them.

Index of best posts about Notary Marketing
http://blog.123notary.com/?p=20284

Compilation of posts about Notary Business Names
http://blog.123notary.com/?p=21760

Five things a notary can do worth $1000 per minute
http://blog.123notary.com/?p=20521

How to write a notes section if you are a beginner
http://blog.123notary.com/?p=16698

10 rules for negotiating notary fees
http://blog.123notary.com/?p=19620

Getting paid, a comprehensive timeline
http://blog.123notary.com/?p=22643

He took Jeremy’s advice and got new title companies
http://blog.123notary.com/?p=22277

A lot of information he knew but forgot about says on 123notary client
http://blog.123notary.com/?p=22225

Your number of loans signed just went down?
http://blog.123notary.com/?p=21236

Do you invest in your notary business?
http://blog.123notary.com/?p=22129

Why you should consider getting 123notary elite certified
http://blog.123notary.com/?p=20094

Does knowledge matter any more as a signing agent?
http://blog.123notary.com/?p=19887

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