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August 19, 2018

Index for posts about general Notary information

Filed under: Public Interest — Tags: , — admin @ 2:18 am

Notary Public 101 — a comprenhensive guide to Notary best practices
http://blog.123notary.com/?p=19493

Notary information for beginners — best links to articles
http://blog.123notary.com/?p=10472

See our string on “Notary Public”
http://blog.123notary.com/?tag=notary-public

What is a Notary Public?
http://blog.123notary.com/?p=6498

Where can i find a Spanish speaking Notary?
http://blog.123notary.com/?p=18824

How much does a notary cost?
http://blog.123notary.com/?tag=how-much-does-a-notary-cost

10 risks to being a mobile notary public
http://blog.123notary.com/?p=19459

Basic Notary vocabulary
http://blog.123notary.com/?p=19495

All you need to know about notary work
http://blog.123notary.com/?p=2354

How much does a Notary charge?
http://blog.123notary.com/?tag=how-much-does-a-notary-charge

How do I get a Spanish language document notarized?
http://blog.123notary.com/?p=18822

How do I find a Vietnamese speaking Notary?
http://blog.123notary.com/?p=18816

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August 14, 2018

Title Companies: 123notary Certification – what you need to know about it.

Filed under: Uncategorized — Tags: — admin @ 10:54 am

What does 123notary Certification mean in 2018 and 2019? A letter to title companies.

123notary teaches, screens, and certifies Notaries on:
Notary Basics
Loan Documents
Unusual Scenarios (that can lead to damages)
Clear Communication
Following Directions

We go to this trouble to make your title company’s screening and hiring procedure for new additions to your roster more streamlined, and lessens the chance of serious legal complications in the long run due to improper notary work.

We know that many of you would like to hire better quality Notaries. Are our current certified members up to your standards for being a “good Notary,” and how much extra do you feel they merit per signing? Would it be too much trouble to call a handful, talk to them for a few minutes and size them up and see for yourself how much better you feel they are compared to an average signing agent?

Our 2002 through 2017 tested mainly on loan documents and a little bit on Notary procedure, but involved mostly online testing which was taken advantage of by Notaries who found ways to game the system. As of 2018, we cleaned up our certification, removing those who cannot demonstrate a certain level of still on oral & email quizzes to ensure reliability to your hiring parties. We reduced the quantity of certified members from about 1600 to about 160 and will continue to screen certified members every year or two for quality control purposes.

Our 14 point certification process generates Notaries who are generally polite, responsive, cooperative, and technically competent. I can go over our process in as much detail as you like, but first I would like to let you know that most notaries will not aggressively pursue education on their own. They will only study hard if those who hire them recommend, require, or offer preferential treatment to those that do.

If you have Notaries who you would like to send over who you use regularly who would benefit from a tune up — or those who are not good enough to put on your list due to a lack of basic knowledge, we are happy to tutor, train, or enroll them in one of our courses. This collaboration of our forces will benefit both of us and does not cost title companies a penny. Our work on 123notary is for the greater benefit of title companies. However, we charge the Notaries for advertising and education and never charge title companies for anything.

If you would like to see our sales literature, just visit our loan signing courses page on 123notary.com. If you like the reliability of our screening we would like it if you can endorse our certification. Additionally, a few dozen of our notaries have our elite certiifcation which is a much more refined version of our certification.

We would like referrals and endorsements from agencies and individuals who work at agencies that hire Notaries in exchange for us helping you to refine the quality of your signing agents.

THE CERTIFICATION PROCESS

a. 123notary certification starts with reading our educational materials. We have loan signing courses that we sell. We also have free Notary basics materials in our blog at Notary Public 101 which we are in the process of adding to our sold materials for the convenience of the buyer. However, that material on the blog is open to the public, so our students can see it at any time.

b. We also offer Q&A by email and even tutoring to those who want it. Sometimes the technical aspects of Notary procedure can be complicated and a one on one session can be the best way to learn.

c. Testing is done online, but also as a follow up by phone. Testing by phone is more reliable as a measuring stick as we can ask open ended questions, multiple choice, fill in the blank, etc. Additionally, we know that we have the correct entity taking the test and can adjust our questions to exactly what we want to ask. We can also more easily monitor how many times and when the person took the phone test than with online tests many people abuse the privilege and treat it more like a video game that they keep playing until they win.

KNOWLEDGE REQUIRED
The knowledge required to pass our test as of 2018 includes:

1. Notary Acts. We require Notaries to know when particular notary acts are used, how to explain these acts, and what the requirements of each basic act are including Acknowledgments, Jurats, Oaths, Affirmations and Proof of Execution. We do not teach other acts as they are uncommon and not necessary. We also require Notaries to know how to administer Oaths as they are required by law when executing a Jurat which is done on Affidavits as a matter of custom.

2. Notary Terminology. We require Notaries to know basic Notary terminology such as Venue, Affiant, Certificate, terms relating to Power of Attorney, etc.

3. Certificates. We go over how to fill in the additional and optional information in certificates which deters the fraudulent as well as accidental swapping of certificates to other documents.

4. Journals. We teach prudent journal entry procedure using the one entry per signer per document principle.

5. Power of Attorney. We teach Notaries to follow instructions to a tee on AIF signings and to call in if instructions are omitted or not clear as to how an Attorney in Fact should sign in their capacity.

6. Identification. We teach Notaries how to make sure the ID proves the name on the document. This may or may not be a legal requirement in their state, but it is a prudency requirement that helps reduce the chance of ending up in court.

7. FAQ’s. We teach the basics of FAQ’s at loan signings such as:
(a) When is my first payment due?
(b) Where can I read about my prepayment penalty (if there is one)?
(c) Why is my APR higher than my rate?
(d) Where does it say where my payoffs and fees are located?

8. We teach the basic loan documents. Our emphasis used to be mainly on documents while our current emphasis is on issues that can cause financial damages to companies involved in transactions which are normally Notary issues or issues pertaining to negligence in business matters.

9. RTC. We teach how to date the Right to Cancel in a Refinance for an owner-occupied property.

10. Errors on Certificates. We teach the various ways to deal with errors on certificates, but this gets into state specific areas and also in to areas pertaining to the preference of the Lender or Title company involved.

11. After-Service. After a Notary signs a loan, they still might be needed for several days to clean up errors or answer questions. Notaries are not normally aware of how long they need to be around, so we tell them what types of situations can arise after the fact and how being unresponsive by phone and email will not make them popular with Title companies.

12. Elder Signings. Issues involving the competency and state of mind of signers is critical with elder signings. Elder signings normally take place in the hospital, but it is possible that for loan signings, especially Reverse Mortgages, that elders could be there. If an elder is on morphine, they are not in a position to sign. And if they cannot paraphrase a document, it might be dangerous to notarize them for legal liability reasons.

13. Foreign language signers and foreign language documents. We address these points a bit. A Notary must have direct communication with the signer in all states but AZ where oral translators are, or were allowed. However, for safety, you should not rely on a translator, because if they make a mistake, you could end up in court and you would be ultimately responsible as the Notary Public involved in the particular transaction.

14. Omitted Information. Sometimes a Notary will go to a signing. The instructions might say, “This page must be notarized.” However, there might not be a notary certificate. In some cases there might not be a signature line. We teach how to handle these situations gracefully.

.

DANGERS OF HIRING A SHODDY NOTARY

1. Oaths. If you hire a notary who does not administer Oaths, your loan could be questioned, or perhaps even overturned in court by a Judge once the judge finds out that an “incomplete notarization” has taken place. Omitting an Oath makes a Jurat notarization on a Signature Affidavit, Occupancy Affidavit, Identity Affidavit or other Affidavit incomplete and therefore a Judge could declare the document not notarized, and perhaps declare a loan as invalid as a consequence. This would cause serious legal and financial damages to many parties involved. 90% of Notaries we talk to do NOT know how to administer an Oath correctly and most do not administer Oaths at all… ever, because they think it is not “required” in their state. It is required nationally.

2. Dropping Packages on time. If you hire a Notary who holds on to packages when they don’t know what to do in a particular situation, or because they just are not in the habit of dropping documents quickly, you might not get your important documents back on time. This is dangerous and can cause delays in funding, missing the lock in an interest rate, or your loan getting cancelled. Often times several days later, the documents will be found in the trunk of the Notary’s car. Each incident of forgetting to drop a package can cost you hundreds or thousands.

3. Identification. If you hire a sloppy Notary who does not make sure the name on the ID proves the name on the document, it is possible for your loan to end up in court costing all parties thousands. The lack of thumbprints in a Notary journal also makes it hard to identify someone who used a fake ID.

4. Journals. If you hire a Notary who does not keep a journal, you might not experience trouble for years. The minute your notarizations are called into question by an Attorney, the lack of evidence (namely the notary journal) would come back to haunt you and cause a nightmare. Without evidence, you have no way to prove who notarized what, or if a fraudulent notary impostering a real notary did the work. You have no idea who did what or when or what type of identification was used, or even if the signers consented to being notarized.

Additionally, if your sloppy Notary uses the “cram it in” style of journal entries where one line in their journal accommodates all documents in a loan signing (legal in some states but not prudent) your borrower could claim that they never had all of the documents notarized, but only one, and therefore the loan is void and the transaction must be cancelled, etc. This happens once in a blue moon when a borrower wants to get out of a transaction, and legally it is hard to prove if they consented to be notarized on five documents in a transaction when there is only one signature in the journal for five documents. You could claim that the Notary was in cahoots with the lender and added four additional documents after the fact.

5. Confirming. Improper confirming of signing can lead to a lot of wasted time. If the name on the ID does not prove the name on the document, there is no point in going to the appointment. There are many other critical points to go over when confirming the signing. The majority of Notaries either do not confirm signings, or don’t do so thoroughly enough which can cause a lot of loss of time and perhaps delays in the loan process.

6. Following directions. Many Notaries do not follow directions well. This can cause a huge loss to companies that hire them assuming your directions are critical to the success of the the signing. We screen for following directions when certifying signing agents. None of them are perfect, but we weed out a lot by asking a few following directions questions.

7. Notarizing for non-English Speakers. If you notarize for non-English speakers, this can lead to liability if you cannot communicate effectively with them. Any misunderstanding could come back to you.

8. Dating the RTC. You would be surprised how many Notaries cannot date a Right to Cancel. That can cause financial damages to any company that hires them.

9. Elder Signings can be a source of liability. The elders don’t always understand what they are signing. A competent Notary makes sure the signer understands the document, especially if elderly or in the hospital.

10. Being responsive after the fact. Many Notaries disappear or play hookey after a signing. Notaries are needed to answer questions before, during and after the signing. If they are not, this could cause grief to the hiring party.

.

Do you have to be a CSS to get work these days?
http://blog.123notary.com/?p=8914

Elite Certification will benefit you for the rest of your life
http://blog.123notary.com/?p=20770

If you were hiring a notary, what would you look for?
http://blog.123notary.com/?p=16750

If Donald Trump hired you as a Notary, would you get fired?
http://blog.123notary.com/?p=19120

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July 27, 2018

Black Notaries vs. White Notaries. The Notary Dance

Filed under: Humorous Posts,Popular on Twitter — Tags: — admin @ 11:33 am

Our last Black vs. White was really more about Asian parents vs. White parents and how white parents don’t make their kids study enough. That made white people very upset. Don’t be upset — just have your kids study harder. But, all the offensive comments… are they really necessary? The reason I write this type of blogs is that they get a lot of clicks. This is what people want to read about. It excites them. You know what they say — get your clicks on route 66. If you don’t want me writing about this type of subject matter, then click on something educational like our Notary Public 101 course or other tutorials.

WEEZY: George, I really think that Florence should become a Notary.

GEORGE JEFFERSON: Flo? She doesn’t know nothing about paperwork, or any kind of work for that matter.

WEEZY: I think it would be good if she knew some other types of ways to expand her horizons. But, I’m worried. What if she makes a mistake and costs a business owner thousands?

GEORGE JEFFERSON: Mistake? That ain’t nothing to worry about. How can you make a mistake if you don’t do anything?

TERRENCE: Personally, I think the Notary industry is racist.

WEEZY: How’s that?

TERRENCE: Have you ever noticed that you always sign a white document with black ink? There’s a whole lot more white than there is black.

SEINFELD: I never thought of that before. Why not have a black document signed with white ink?

KRAMER: Why not invisible ink, that you can only see with a special light! (rubbing his hands together)

FLO: I think that Notaries should have their own special Notarial dance.

SEINFELD: I like the idea, but how would I make a joke about that… let me think…

GEORGE JEFFERSON: Most Notaries that I’ve seen are white. The idea of a white person doing any type of a dance is a joke in itself.

SEINFELD: (nodding head) yeah, that’s right. Unless it is some sort of a Jewish dance. Our people excel at dancing, but only if it is in a circle. The minute we have to dance standing still or in a line, the whole thing just falls apart.

GEORGE JEFFERSON: The only reason your people know how to dance, is that they got plenty of practice while living in Africa and even more practice while running away from the Pharoah.

SEINFELD: I disagree. Running away from Pharoah was running in a particular direction — East. Our people just like to go in circles. Circular dances, circular reasoning, circuitous logic, etc. It gets you absolutely nowhere, but it’s so much fun if you don’t get dizzy.

FLO: I get dizzy just looking at reruns of my big fat Jewish Wedding. The whole thing where they lift the guy up in a chair into the air singing Le Chaim. I can get Le Chaim on sale downt he street every Thursday. I don’t see what the big deal is.

SITTING CROW: I like Jewish Pow Wow plenty good. But, they need better drum.

(The next day, Tom the white guy on the Jeffersons married to a black lady talks about his dream)

TOM WILLIS: I had this terrible dream last night.

FLO: What was it about?

TOM WILLIS: It was about Notaries.

GEORGE JEFFERSON: Was it about white men and black women doing a whole lot more than just holding hands and singing cumbaya?

TOM WILLIS: No, that came BEFORE the dream before I went to sleep. I’ll spare you the details.

FLO: I bet it was about white Notaries TRYING to dance.

TOM WILLIS: Actually, that was exactly what it was about. How did you know?

FLO: Oh, just a hunch.

TOM WILLIS: It all started out with a lot of suspense, just like the suspense that Helen and I had not knowing what gender our baby would be…

GEORGE JEFFERSON: And not knowing what color he would be!

TOM WILLIS: Well what happened was that 123notary created a video about a Notary dance that went viral on youtube… well that’s something that hasn’t been invented yet, but will be soon according to my psychic that Helen doesn’t know about and who’s rates are very reasonable by the way… please don’t tell Helen. In any case after the video came out, Notaries throughout the USA started doing the Notary dance. The dance was created to make Notaries feel happier, but it divided Notaries along racial lines because the black Notaries thought that the white Notaries weren’t doing the dance well enough. In fact, People started hiring Notaries based on their dancing skills and white Notaries got mad because they were disporportionally left out. They started an online riot and burned down half of Linked In. I’m not sure how this works because it all happens in the distant future.

SEINFELD: Why would anyone want to hire a Notary who danced? It doesn’t make sense. I can see the pen doing a dance, but the Notary? Most Notaries are crotchety people in their fifties and sixties. This whole dancing thing just doesn’t gel with me.

SITTING CROW: Our people have a Notary dance. But, we only do it wearing a wolf outfit which is made out of a wolf head and skin that we killed many years ago.

TOM WILLIS: It’s such a shame that people become divided so easily over race. It just divides society in half.

GEORGE JEFFERSON: And it might divide certain marriages in half as well!

WEEZY: I just can’t figure out why Notaries start an online riot, whatever that means, when somebody says something that bothers them. Can’t they just talk things over in a civil way like George and I… okay, bad example.

SEINFELD: And last time Jeremy posted his Black vs. White article on facebook about the Notary manual, people had an online riot and posted hundreds of angry and hateful comments about it when the article was not disrespectful at all. What gives? They could have a polite way of voicing their opinions instead of having a riot all throughout Facebook, Linked In, and whatever online networks will be created in a decade or two.

FLO: Or three. It’s the seventees where we are — at least for now. We’ll have to work our way into the 2000’s.

GEORGE JEFFERSON: Yeah, that’s the key word…. work! If it requires work, you’ll never get there!

.

You might also like:

Black Notaries vs. White Notaries – Comedy Edition
http://blog.123notary.com/?p=17455

Notary Psychic Tarot Card Reading
http://blog.123notary.com/?p=19126

Notary Jail
http://blog.123notary.com/?p=19666

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June 20, 2018

Should 123notary sell background screening?

Filed under: General Articles — Tags: — admin @ 9:39 am

Notary Background Screening

We normally like selling items with a high profit margin otherwise our time gets zapped for minimal profits. Carmen doesn’t work for free and her sales commission could eat up profits from selling books from other vendors or other acquired products. Then, the credit card companies want their fees. And then there is shipping, handling, and charge backs on 1% of our average sales, but perhaps more like 2% of new sales. I guess background screening doesn’t have shipping thank God, but you do have to get people’s information and shuffle forms around. For this reason, I am not doing background screening at this time — maybe later.

But, do you guys think we should sell Notary Public background screening?

The other issue, is that NNA and Notary Rotary sell good background screening. We just refer people over to them. NNA offers good one stop shopping and Notary Rotary has advertising, supplies, and more. It seems very efficient to get background screening through these other companies. If we offered it, how would we differentiate ourselves from the competition? I don’t even know anything about it and wouldn’t know where to begin. But, maybe one day I’ll learn.

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May 7, 2018

Attention 123notary Certified Members

Filed under: Certification & Communication Skills — admin @ 10:54 am

123notary will be retesting several hundred certified members in the next few months. We will be retesting all of our certified members between now and 2020, but many will be tested in April, May and June. Please study from Notary Public 101 and the 30 Point Course so that you will not be caught unprepared. The quiz will be by phone, unannounced (other than in this blog and some automated phone calls) and timed. Questions will not be hard, but most of you don’t know the answers to the easiest questions yet claim to “know what you are doing.” Once again, here are some pointers about the quiz.

1. Timed.
We will be asking several dozen questions this time around. The quiz will be longer than the previous questions we asked. However, the time limit given will be short. If you don’t know answers with away, we will fail you and you will lose your certification for at least half a year.

2. Several Sections.
This quiz will be composed of several sections. You need to get a passing score in each section otherwise the quiz is over and you lose your certification indefinitely.

3. Sections Involved.
Intro (several quick basic questions)
Basic Notary Knowledge
Following Directions
Handling Unusual Situations
Loan Documents

4. Date of Quiz
Unannounced. However, several hundred of you will be quizzed between April and June 2018, so be ready at all times. You never know when the call will come. But, if we can’t reach you four times in a row, or if you are unprepared you will fail.

5. Study Recommendations
Study from Notary Public 101 on our blog which is free and requires no password. The 30 Point Course is also a good study guide. Study and go over all the information until it is memorized. To pass under time duress you need to know this information inside out and not in a wishy-washy way.

Conclusion
Notaries who are self-proclaimed experts who have a wishy washy knowledge of Notary and Loan Signing Procedures are bad for our reputation. Nobody will take our certification seriously if people who can’t explain basic Notary procedures have it, and that is unfortunately almost all of you. So, we would prefer to give all of you a chance to learn what you should have known all along and test again. All I can say is take this seriously, because you will lose if you aren’t prepared and there is no second chance this time. Please be at the top of your skills at all times because you never know when the quiz is coming.

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May 3, 2018

Letter to Florida Notary Division

Filed under: Florida Notary — Tags: — admin @ 10:13 am

Dear Florida Notary Division,
I run 123notary and am constantly made aware of the sloppy behavior of the Notaries that you commission. I will remind you that the purpose in having Notaries Public in the first place is to ensure the integrity of transactions done via signed documents. The Notary makes sure the correct person signed the document, fills out forms, keeps records, administers Oaths, and upholds the law regarding Notary Public. Based on my quiz results for many Florida Notaries: Florida Notaries do not normally keep proper records, rarely administer correct Oaths, and do not have a clear idea of the laws affecting their work in many cases. Below are my comments and suggestions.

1. Journal Thumbprints.
A journal thumbprint is a piece of biometric evidence that Notaries should keep in their journal. The reason is that the FBI can catch identity thieves that steal people’s assets a lot more easily with thumbprints. Florida recommends against Notaries keeping thumbprints which essentially stifles the FBI. Florida is afraid that the Notaries will not be reputable custodians of biometric data and therefore recommends that they do not take the evidence to begin with. This tells me that the following MIGHT be true:

(a) Florida might desperately want to assist identity thieves in having open season in Florida, and wants to make sure that identity thieves not only can defraud hard working citizens, but that the rights to privacy of identity thieves will be honored at the expense of the safety of society, borrowers, signers, and Notaries by recommending against taking journal thumbprints. Ludicrous! The State of Florida might want to make sure that identity thieves will be protected from being caught and wants to deter the justice system from having adequate evidence to book these very dangerous white collar criminals.

(b) Florida commissions Notaries in a position of trust and integrity equivalent to that of police, attorneys, judges and government workers, yet doesn’t trust them to safeguard a thumbprint. Either you trust them or you shouldn’t commission them. Maybe you should spend more time figuring out who is trustworthy and who is not. Since 90% of your Notaries cannot administer an Oath correctly (which is the notarial equivalent of tying your shoes), I would consider weeding your database of the Notaries who refuse to know how to do their job. Or you could resort to actually training your Notaries and screening them a little better.

(c) The State of Florida is confused and doesn’t realize how stupid they are being by safeguarding society’s most dangerous criminals by discouraging Notaries from keeping journals and taking journal thumbprints. Discouraging journal thumb printing is similar in essence to discouraging wearing seat belts or condoms. Notaries might not get Aids, or break their ribs, but they could end up in court or jail as a result of this stupidity.

2. Journals
For the Notary’s safety, their notarial journal is their only hard evidence in court of what they did as a Notary on a particular date, or assignment as well as what they did NOT do should their seal be stolen, copied, or forged. By not requiring a journal for notarial acts you are endangering the public, Notaries, and their clients. There are many types of crimes that can be committed without a paper trail since you don’t require journals. The Notaries you have commissioned are mostly very lazy and negligent people who would prefer to spent an hour arguing with me about how journals aren’t required by their state so that they can save a few minutes each time they commit a Notary act. By not requiring journals you are encouraging people to be reckless. Additionally, one might argue that you as a state and as Notaries for that state are aiding and abetting criminals by not keeping proper records of highly sensitive transactions.

I give these Notaries the lecture about how California requires seat belts where India does not require having or wearing a seat belt in your vehicle. If you get into an accident in India, will you be any less injured since seat belts aren’t legally required? If an identity thief imposters you in Florida and steals the equity out of someones’ apartment complex, will you be in any less in trouble with the FBI in Florida simply because your state is too foolish to require you to keep adequate evidence of all transactions?

The reality is that the FBI has investigated many of the Notaries listed on 123notary.com. Many of the Notaries kept thumbprints in their journal which was a huge boon to the FBI. However, I heard that those without proper evidence are routinely accused of collaborating with frauds. Does the State of Florida really want their Notaries ending up in court or jail simply because they are too stubborn or stupid to require a simple journal? Millions of dollars of assets are on the line in each day of Notary work doing loan signings and you don’t even require a single record of the transactions conducted? Even third world countries are not this foolish.

Summary

My suggestions are as follows:

1. Be more careful appointing Notaries. Give preference to those who have held government jobs or highly responsible jobs in the past.

2. Have an IQ test and a meticulousity test to make sure Notaries are logical enough to make legal distinctions necessary to perform the duties of Notary Public. Many errors Notaries make are due to logic errors and scrambled thinking. Notaries also need to show they are adept at conducting themselves in a step by step manner doing paperwork otherwise they will not do good work filling out their Notary forms. You should test this before you put them through school otherwise you will be wasting their time.

3. Have a two day live seminar with hands on training. One day is not enough in my experience.

4. Test on Notary laws as well as on hands on procedure

5. Require Notarial journals and orthodox journal entry creation which means one entry per person per document notarized and no short cuts.

6. Require Journal thumbprints for Deeds affecting real property, Powers of Attorney, and transactions done with Credible Identifying Witnesses.

7. Check up on your notaries from time to time to make sure they are maintaining proper legal standards for your state.

8. Have a minimum fee of $25 per appointment for Notaries public plus $25 minimum travel fee as well as a minimum waiting fee for hospital, jail and other jobs that require more than ten minutes of waiting. Travel fees should be paid in cash at the door by law to discourage clients from manipulating the notary into committing illegal acts under the duress that the Notary will not be paid his/her travel fee if he/she doesn’t cooperate in some illegal act. Higher fees will give you a higher supply of higher level people which will be helpful when you weed out the incompetent Notaries in your state.

9. If you have fewer Notaries in the state, it will be easier to keep an eye on them. I recommend having roughly 25% of your current number of Notaries to ensure adequate quantity without sacrificing on quality!

Thank you
sincerely,
Jeremy Belmont
123notary manager

You might also like:

A Notary from Florida travels to India
http://blog.123notary.com/?p=19636

An identity fraud case in Florida with 123 defendants
http://blog.123notary.com/?p=19449

Letter to California notary division
http://blog.123notary.com/?p=19939

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May 1, 2018

Letter to California Notary Division

Filed under: California_Notary,Popular on Facebook (very) — Tags: — admin @ 10:46 am

Dear California Notary Division,
I am someone who runs a Notary directory and is acutely aware of the deficiencies in Notary knowledge throughout the state and the nation. California Notaries are better than those in other states on average due to the excellent training, but the training does not cover practical aspects of the Notary profession. Additionally, there are issues with fees that need to be addressed.

PRETRAINING
As there are so many ethical violations out there among California Notaries, and misunderstanding of Notary law, it is clear that a longer and more comprehensive notary training is necessary. However, I also think that due to the incompetence out there, a few other pre-measures should be taken.

1. A IQ test should be administer to applicants. It can be a ten minute quiz. Notaries with low intelligence often bungle and misinterpret Notary laws which can lead to illegal activity and wrongful explanations to clients of what can and cannot be legally done.

2. A meticulousness test should be administered to Notaries to see if they can be orderly about conducting tasks which require multiple steps. Being a good Notary means filling out journals and forms correctly in their entirety, and a meticulous person is less likely to make errors. The majority of your Notaries are far from meticulous.

3. Following directions and ethics are some other problems that are common with California Notaries. How you test this is hard. You have to find a way to trick them into doing something right or wrong while they are being watched.

4. Preference to those with clerical, police, military, legal, mortgage, or settlement backgrounds might help attract better quality Notaries as those are professions that are normally high in terms of integrity, and clerical skills which are both critical in the Notary profession.

TRAINING
A single day course on Notary Public knowledge is not enough. California stresses theoretical knowledge and does not test on hands on aspects of being a Notary. When a Notary is out there in the field, they need to know how to handle various types if situations. Here are my detailed comments.

1. Oaths & Affirmations
Administer Oaths correctly and roughly half of Notaries in California do not administer Oaths at all, or not in a relevant and acceptable way. Here are some examples of irrelevant or wishy-washy Oaths.

(a) Many Notaries have the signer to swear to their personal identity rather than to the truthfulness of the document.
(b) Many Notaries make the signer swear they signed the document but not to the truthfulness of the document.
(c) It is common for Notaries use Affirm in an Oath when they should ideally use the verb swear.
(d) Many Notaries do not understand the term “administer” in the sentence “Administer an Oath to an Affiant.”
(e) Many Notaries use a court Oath for a witness asking if they swear to the truth, whole truth and nothing but the truth when the document does not necessarily reflect a whole truth.
(f) It is common for Notaries not to mention the document being sworn to when administering an Oath, hence administering an Oath that is regarding thin air.
(g) Most Notaries do not know the difference between a court Oath for a witness, a document Oath and an Oath for a statement that has not been made yet.
(h) Notaries need to be taught asking “Oath questions,” such as, “Do you solemnly swear this document is true and correct?” or “Do you solemnly swear that the statement you are about to make is true and correct?” Many Notaries will ask the Oath question about the statement, get a yes, and then not have the Affiant make the actual statement. This is why an IQ test should be mandatory and a result of 95 or higher should be required. Most of the problems I have with Notaries arises from low IQ’s and bad attitudes.

The handbook makes it clear that an Affiant must swear to the truthfulness of a document. However, there is no prescribed wording or guidelines. My solution is to have prescribed components of Oaths, but no official verbiage just to keep life flexible. At a minimum, in an Oath, the Affiant must use the word “I”, and then the word “swear”, mention the foregoing document, and make reference to the fact that they feel the document is authentic or correct. Using “affirm” was asked to administer an Oath means that the Notary has overided the client’s request to have an Oath which means that the Notary chose the notary act instead of letting the entity who is paying or swearing.

2. Fill out their journal correctly
Many Notaries are unclear as to how many journal entries should be filled out if there are multiple signers signing multiple documents. The 2018 handbook does not make it clear HOW MANY journal entries are necessary if there are multiple documents per signer all using the same Notary act. This should be clarified as it is an area of common misunderstanding. One journal entry per person per document is how I was trained. Additionally, the use of arrows for repetitive information in appointments with multiple documents per signer are discouraged now from what I have heard, but the handbook does not mention this. There needs to be a SINGLE SOURCE of notary law information and that source should be the handbook and not some bulletin or blog article or other supplemental sources (although those can help teach the materials in the handbook.)

3. Understand the components of notary forms including the “Additional information” section of an Acknowledgment which might not be legally required, but deters fraud by making it very detectable if someone swaps an Acknowledgment and puts it on a different document than what was intended.

4. Many Notaries do not understand how to handle requests that are illegal or seem illegal. Many Notaries will accept illegal requests while declining acceptable requests. This is due to poor training. So, training needs to focus on handling questionable requests. Many Notaries feel it is illegal to EXPLAIN the various notary acts to clients while it is not. It is illegal to choose for them, but not to explain them as far as I know.

5. Foreign language signers are an area of misunderstanding as many Notaries are not aware that they are NOT required to understand the content of the document but ARE required to have direct communication with the signer/affiant.

6. Many Notaries are unaware that the ID does not have to exactly match the name on the document but must PROVE the name on the document. Many Notaries take liberties and will Notarize a signature that says John W Smith with an ID that says John Smith, etc. It is common for Notaries to refer to the “more than but not less than rule” which is a rule created for Title companies and not a law which states that the signer can over sign their name to include more middle initials or names, etc. However, the Notaries who remember this law often do not care if it is legal to notarize a name that is over signed. It is not clear whether you can notarized John W Smith as John Smith if the ID says only John Smith. This is another common occurrence that needs to be clarified.

7. Credible Witness law is a little bit complicated and perhaps should be simplified. Most Notaries are unaware that the handbook states that the credible witness is the entity who has to swear to the fact that he/she believes that the signer cannot easily obtain an ID. Since the Notary has OFTEN seen an ID with the wrong name on it, how can the Notary ACCEPT an Oath from a credible witness that the Notary knows to be based on false information or made fraudulently regarding how the signer cannot find an ID? This law about CW is convoluted and a source of a lot of trouble. Close to NONE of your Notaries would be able to recite these laws by memory. Therefor, I suggest simplifying it because most notaries cannot learn it properly and the CW rules are convoluted and make no sense. Here is my idea of a better set of rules.

(a) A Notary can use the Oaths of two credible witnesses to identify a signer.
(b) The credible witnesses must either be immediate family members or know the signer intimately enough so they know his/her middle names without being reminded. (The law for how well you have to know the signer to be a CW is convoluted, wishy-washy, and useless currently.)
(c) The Oath for the credible witness should be, “I solemnly swear that the signer in front of me is legally named _____.”
(d) A CW can be used regardless of whether the signer has ID or not as names on ID do not always reflect the whole, complete or current name of a signer.
(e) A journal thumbprint must accompany all Notary acts done involving credible witnesses.
(f) The CW must not have any beneficial or financial interest in the document being signed.

8. Acknowledgment confusion.
(a) Box at top of page
Many Notaries get confused by the information in the box at the top of an Acknowledgment. Many Notaries feel that the signer does not have to verify the validity of the document where it says clearly that the Notary does not have to. It is better to clarify this point as many Notaries are lacking the gift of logical thinking which can cause a lot of confusion.
(b) Perjury clause in Acknowledgments
Many Notaries feel that the signer is signing under the penalty of perjury in an Acknowledgment where it is clear that it is the Notary who is filling out the form correctly under the penalty of perjury. This point is widely misunderstood and needs to be elaborated since there are so many who cannot think logically about this point.
(c) Notaries are often unclear about whether the signer has to sign in their presence. Since the signer must personally appear, Notaries misinterpret this to mean that the signer must sign while they personally appear which is not true in California. The signer can sign ten years ago, but cannot be notarized until they appear.
(d) Notaries are often unclear about who is acknowledging what in an acknowledgment. Many thing that the Notary is acknowledging that a signature is correct. This is not true. The signer needs to acknowledge that they signed a document in the presence of the Notary. This point needs to be clarified for your notaries because there is too much confusion and misinterpretation going on out there.
(e) The additional optional information on NNA forms should be REQUIRED by law on loose certificates as it deters the fraudulent switching of acknowledgments to other documents by virtue that it identifies the name of the document, number of pages, document date, signers, and more…

9. Chain of Authority.
Many Notaries work with Title companies regularly and think of the Title companies as their boss. Wrong! The state is not exactly their boss, but is the entity they have to refer to if there is a legal question. It is common for Notaries to ask Lenders and Title what they can and cannot do as a Notary. This is wrong. They will get either a wrong answer or an answer that benefits the Lender or Title both of whom have beneficial and financial interest in the documents being Notaries. This point needs to be drummed into the Notaries heads. The State of California should ideally have a Notary hotline because there are so many times when Notaries have questions about what they can and cannot do, and often late at night when help is not available. The point of a Notary is to ensure the integrity of transactions done involving signed documents. If the Notary cannot find out what the law says, then the notarization will not have any integrity. This is a very serious issue.

10. Hands On Training
Notaries take a written exam, but this is not really as important as practical matters. What is important is to have someone do hands on training and testing to see if the Notary can fill out forms, journals, administer Oaths, take thumbprints, use credible witnesses, and decipher between legal and illegal requests. A written test cannot do this.

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SUMMARY

1. Notary training should be two, three or four days long for new Notaries with a refresher every year to keep everyone serious.

2. Notaries should be trained by hand to see if they can handle requests, explain terminology and fill out forms, etc.

3. Notaries need to be audited regularly. Not only journal auditing which you are already doing (super!!!) Auditing people by pretending to be customers and asking them to do Oaths, or asking them if such and such a notarization would be legal under particular circumstances will let you know which of your Notaries are acceptable and which are criminals. It takes work, but you are a prudent organization that values integrity and I believe you will do the work.

Thanks
Sincerely,
Jeremy Belmont
123notary manager

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You might also like:

Letter to Florida Notary Division
http://blog.123notary.com/?p=19896

Logic errors can cost you as a notary
http://blog.123notary.com/?p=20110

Letter to Trump about the sad condition of American Notaries
http://blog.123notary.com/?p=19403

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April 29, 2018

Do I need $1 million (E&O) insurance to get more Notary business?

Do I need $100,000 or $1 million in Errors & Omission (E&O) insurance to get more Notary business?
It is not uncommon for some companies to require that a Notary have more than the standard amount of E&O Insurance. There is no state mandated minimum for E&O unlike a Notary Bond where the law requires every Notary to file an official bond for $15,000 which is designed to pay limited claims against the Notary Public.

But please make no mistake. All Notaries must carry some form of E&O insurance to protect themselves from unintentional errors and omissions they make. Of course, E&O policies will not cover fraudulent acts or intentional errors. Without E&O Insurance, you will have to pay for the cost of the judgment or settlement and your own legal expenses. The financial impact can force a Notary to renounce his/her Notary commission and possibly even declare bankruptcy depending upon then severity of the error.

The high coverage of an E&O policy is based on the false perception that the companies would get a better class of Notary or that they are protected from any and all errors made by the Notary. This is farthest from the truth. I have more than 20 years of experience being a Notary and have never increased my E&O Insurance above the standard amount of $15,000/- primarily for 2 reasons. First, the number of companies requiring $100,000 or even $1 million in E&O Insurance are few and far between and the number of jobs that a Notary gets does not make up for the increased premium for the additional coverage. Second, the E&O policy only covers clerical errors and does not cover any fraudulent acts committed by the Notary. As a matter of practice, I double and sometimes triple check my work and am always cautious of the people who appear before me for a notarization. More importantly, I never do anything that even has the appearance of a scam or fraud. I have no intention of being someone’s boyfriend with no escape clause!!

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You might also like:

The 30 point course – beneficial interest and E&O Insurance
http://blog.123notary.com/?p=14532

Posts about E&O Insurance
http://blog.123notary.com/?tag=eo-insurance

Help, I’m being sued, and E&O insurance won’t help!
http://blog.123notary.com/?p=3570

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March 31, 2018

Scenarios: What types of forms should a notary keep in his/her bag?

Notary Public forms

A Notary public needs to carry forms in their bag because you don’t know what will happen at an assignment and you need to be prepared. You also need a reliable stapler in your bag because stapling certificates to documents is a requirement.

You might need a loose Acknowledgment if there is an error on the original or if there is no Acknowledgment wording on a form. You might also have the problem that there is out of state wording that is not allowed in your state. Each state has a different rule for out of state wording, California’s being the most stringent. So, try to know what you can and cannot do. But, you can always add a loose certificate unless you live in Oregon and Maryland where it is rumored that you cannot, but the crab cakes are so good that they outweigh the loose certificate issue. Notaries in Maryland always get crabby about this issue.

There are other forms you could have including Jurats. Some people need permission for their children to travel with an accompanying adult. With respect to crying babies on future flights, here’s hoping they don’t grant permission. I created my own form with dates, thumbprints, names of all parties, etc. The Mexican authorities loved my form, and it did not take long to typeset or copy or make into a form. Whether or not you create your own form, be prepared, because you never know when your customer is not!

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You might also like:

Notary loses $4000 in legal fees because fraud adds name to Acknowledgment certificate.
http://blog.123notary.com/?p=19477

Notary Acknowledgment Wording
http://blog.123notary.com/?p=18858

Can you send a loose Acknowledgment? You should hear the answers.
http://blog.123notary.com/?p=16168

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March 26, 2018

Notary Marketing 102 — Contents

In our blog, we have many educational articles as well as marketing help and entertainment. We have written extensively on Notary marketing, including a few comprehensive articles. But, this time, I am creating a free mini-course on marketing which is designed to be a lot more thorough than anything I have ever written before on the blog. Below are the contents:

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1. Notary Education — http://blog.123notary.com/?p=19771

2. Notary Advertising — http://blog.123notary.com/?p=19738

3. Notary Profiles — http://blog.123notary.com/?p=19754

4. Notes Sections — http://blog.123notary.com/?p=19788

5. Notary Reviews — http://blog.123notary.com/?p=19760

6. Certifications — http://blog.123notary.com/?p=19762

7. Phone Etiquette — http://blog.123notary.com/?p=19764

8. Negotiating fees — http://blog.123notary.com/?p=19784

9. Promoting Yourself — http://blog.123notary.com/?p=19778

10. Pricing — http://blog.123notary.com/?p=19781

11. Getting Paid — http://blog.123notary.com/?p=19794

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Please also read

Best marketing resources for Notaries. This was written long time ago and is a good reference.
http://blog.123notary.com/?p=16322

A comprehensive guide to Notary organizations
http://blog.123notary.com/?p=17088

Notary Public 101 — a free resource for learning notary procedure from A to Z.
http://blog.123notary.com/?p=19493

Signing Agent Best Practices: 63 points
http://blog.123notary.com/?p=4315

The 30 Point Loan Signing Course
http://blog.123notary.com/?p=14233

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