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May 26, 2021

A therapist becomes a signing agent

Filed under: Humorous Posts — admin @ 6:33 am

Jeff the therapist gets tired of dealing with insurance companies, secretaries, and the daily hassle of being a psychotherapist and longs to become a Mobile Notary. However, he seems to have trouble transitioning into his new life.

JEFF: He, my name is Jeff Winkler and I am here to facilitate the signing of your refinance. Do you have any prior medical conditions I should know about?

SIGNER: No

JEFF: Are you on any medications that could complicate our signing?

SIGNER: Ummm. Lipitor

JEFF: Oh, is your cholesterol high?

SIGNER: No, because I take Lipitor. If I didn’t take Lipitor, then my cholesterol would be high.

JEFF: I understand. Do you ever hear voices?

SIGNER: I think we all hear voices. My wife is the only big voice that I hear.

THE WIFE: I heard that!

JEFF: Great, well here is the package. Can we sit at the dining room table?

SIGNER: Fine

JEFF: Will your insurance be covering the signing?

SIGNER: I think the Notary fees is listed on the TRID or the Settlement Statement. It’s $200 and out of that I’m sure they pay you at least $35.

JEFF: Yup, sounds like your insurance company covered it and is giving the service provider their usual 20% or so for doing 99% of the work. Let’s see…. Now, here is your rate and on this other document your APR. The APR is higher than the rate, how does that make you feel?

SIGNER: It’s supposed to be higher because it incorporates fees and closing costs into the percentage plus it’s compounded.

JEFF: Aren’t I supposed to explain that to you? Maybe you should be the signing agent.

SIGNER: Does that bother you?

JEFF: No, but it perplexes me. Perhaps you have been through this several times and know the drill. I’m still fresh out of medical school with Loan Signing Systems. I just got a degree in signing from them. Was your mother also a borrower?

SIGNER: We had a loan under my father’s name as a child.

JEFF: How did that make you feel?

SIGNER: I think that is pretty standard. I was not aware of my parents’ financial arrangements.

JEFF: So you had no feelings about that. Uh-huh. I’m taking notes. Do you feel comfortable signing the entire package?

SIGNER: I’m already 90% done.

JEFF: Yes, and on this document here, you need to sign with your middle initial.

SIGNER: Yes, I will… By the way… How does that make you feel?

JEFF: I feel a sense of completeness when you use that middle initial. Something I never felt as a child.

SIGNER: I’m afraid our time is up.

JEFF: Hey! I’m supposed to say that. You’ve taken over my job as a Signing Agent AND as a therapist.

SIGNER: How does that make you feel?

JEFF: It makes my life easier and it provides comic relief?

SIGNER: Great, next time you can lie on the couch during our session. I’m doing a construction loan and I’ll request you. I run a few businesses and we are always doing signings.

JEFF: Oh, perfect. Here’s my card. I also do Weddings and Bar-Mitzvahs

SIGNER: Mazel-Tov. See you next time. There’s a Fedex station around the corner on Wilshire. It’s open late.

Comments (1)

April 12, 2021

10 things you need to know as a Signing Agent

Filed under: Best Practices — admin @ 7:28 am

Most people are confused when they begin their career as a Notary signing agent. They don’t know what they need to learn or do, or how to get clients. Those in the business for many years have the opposite problem. They think they know everything while they know very little — at least when I test them. Here is what I think Notaries should learn and how to learn it.

1. Be a good Notary. What does that entail?
You need to know the rules for each notary act and how to fill out forms. You also need to know how to administer Oaths correctly and few Notaries do this well or take it seriously. You can lose your commission if a judge finds out you didn’t give an Oath on any particular Affidavit, Jurat or sworn statement that you notarized. It is easy to learn how to do this, but few make it their business to know their job. Read your state’s notary manual regularly. You can also read blogs from NNA, 123notary or other Notary agencies. But, your state notary division is gospel, and the agencies are sometimes wrong — so treat their information as commentary. Keeping a journal is also imperative, because when you are in court, and 15% of serious Notaries end up before a judge sooner or later, your journal is your only evidence. The more thoroughly you keep your journal, the happier the judge will be with you. If you identify someone incorrectly or carelessly you might be empowering an imposter to steal a house from someone or commit fraud. We teach all of these points on our blog on Notary Public 101.

Summary of point 1.
Understanding All applicable Notary Acts, Identification procedures, Journal procedure, and Oaths are the bedrock of being a good Notary.

2. Understand The Right to Cancel
Residential owner occupied Refinances typically have a Right to Rescind document. Understanding how to date this document properly is not rocket science, but experienced Notaries flake and goof and get the dates wrong when I test them on a regular basis. It is not rocket sciencem, and no, the NASA website doesn’t cover this, it is a matter of counting to three and not counting Sundays or Federal Holidays.

3. Understand FAQ’s about loan signing.
When is my first payment due?
Where is my rate, APR?
Do I have a prepayment penalty and where is it?
Where are my closing costs and fees itemized?
Do I have to send a check or other documents not included in the package?
How long can I read my borrower’s copies before rescinding
How do I cancel my loan?

Many Notaries feel that they need to be experts at all of the documents. As a general rule, you should know the difference between the Correction Agreement LPOA and a Compliance Agreement, although there are so many variations in these documents that they are all different and you have to read each one — but, being familiar and knowledgeable about these document variations pays off as this is a FAQ that people are concerned about. Most loan signing courses go over this information and you should memorize this as people at signings will ask about it.

4. Understanding Reverse Mortgages, TRID, Helocs, Purchases, etc.
LSS’s course seems to do the best job teaching these types of loans (or documents) that are new in popularity over the last few years. Most signing courses were written ten or twenty years ago when Reverse Mortgages either didn’t exist or were not a popular item. Since as a Notary, you are not allowed to explain the terms of a person’s loan, but only allowed to help signers find information within the loan, it is NOT critical to understand these loans or documents, but make you look good if you did. So consider point four to be a plus, but not a necessity.

5. Explain or don’t explain
In our various blog courses we go over point by point what a Notary should explain or not explain. The 30 point course discusses this in detail. This is critical because otherwise you might get yourself in trouble talking about what you have no business of talking about. Or you might talk about something you know nothing about. Or, you might not answer a question which you should know the answer and express the answer about. Boy, this is complicated.

6. How to find new clients
There are many ways. We write about this in the marketing section of our blog, but you might have to scroll.

7. How to background screen clients
Not all clients are pleasant or pay on time. Use the 123notary or Notary Rotary forum to see which companies are worth working for. Please be informed that in the last two years there has been a drastic decline in forum commentary on our forum and on NotaryRotary’s, although theirs is much more well trafficked than ours. There is less quantity of reliable information about the various signing companies. But, still do your research.

8. How to collect from clients
Some people don’t pay on time, so you have to know how to keep records, how to bill people, and how to threaten them the right way if they keep you waiting for payment. We go over this in our courses.

9. Where to learn about general information
You should read the various blogs out there. NNA and 123notary have interesting blogs where you can learn and source information from antiquated entries on particular topics.

10. How to handle tricky situations
In Notary Public 101 we go over many sticky situations and explain how to think about them and how to handle them. Understanding this content makes you a more confident, trustworthy and safe Notary! It’s like a vaccine made out of knowledge!

Further Reading
As a general rule, I recommend getting certified by various entities, not just one. I recommend Notary Public 101 and the 30 Point Course in our blog as well as reading our blog articles about marketing and notarial issues in particular. LSS offers a very practical course that is more sensitive to what is going on in the industry now. Notary2Pro seems to churn out the best trained Notaries of any certification. 123notary has the hardest certification test and passing it will prove yourself better than the other certifications.

Comments (0)

March 20, 2021

If you do well on our email quizzes, will you do well on clicks?

Filed under: Certification & Communication Skills — admin @ 4:47 am

Number Crunching
Based on previous number crunching sessions, I learned that those who do well on our certification tests or email quizzes tend to do well in life and getting clicks, jobs, etc. Knowledge is power — and you must make sure never to misuse your power. Just kidding — you can misuse it. Just don’t do anything illegal.

20% More Clicks?
However! I decided to learn if any particular questions influence your fate more than other questions and I was blown away by what I found. I analyzed about 30 listings that had taken my email quiz. I learned that people who answered questions about how to ID a person correctly did a lot better on click results. Those who followed directions fared well too. Those who could give proper oaths got more clicks as well. With these questions, a single correctly answered question resulted in 20% more clicks — wow!

The Fedex Question
But, there was one question where you got more clicks by answering it wrong — what gives? It was my infamous drop the package question that most people to this day disagree with me about. Basically, if you almost finish a signing, but the signer refuses to sign a particular disclosure, you call your contact person, send texts, leave messages, etc., but don’t hear back from him, then what? How long do you wait to drop the package because of a single non-notary document that is sitting on the borrower’s table after you leave?

My Answer
My answer is that ideally you should wait 90 minutes from your initial message, and feel free to keep calling after that. Drop it, because if you don’t, you might forget to drop it, get sidetracked by another last minute job, get in an accident, or get caught up in something else. If you don’t drop it, chances are the docs will go back at least one day late and you will get in trouble. But, there is a one percent chance it will be two or more days late for a variety of reasons in which case you will be in big big trouble.

Most Notaries prefer to wait until right before pick up at Fedex and then drop the package or wait until they get a return call. If the Loan Officer is in the hospital, you might never get that return call, meanwhile the loan docs will be collecting dust in your car. These situations happen, although not that often

The irony is that those who answered this wrong according to my analysis, who held on to the documents got a lot more clicks as a result. But, why? I feel that these Notaries exhibited conscientiousness by waiting for instructions even though it was not in good judgement to do so. They exhibited caring and responsibility to do a wrong thing that seemed like a right thing. However, I feel that these Notaries did not think the situation through carefully and are more likely to get their clients in trouble in the long run.

It is my practice to elevate free listings higher on the list if they get high clicks, and then to lower their placement if they score poorly on my quizzes. It looks like this is the ideal question for those with high clicks who are a danger to the public who need their placement lowered.

My Question to Myself
My question to myself is — should I not ask questions that lower your clicks by answering them correctly, or ask more questions with the same attribute, or not care either way? After all, I am measuring the safety of the notary and not how popular they are by quizzing them so why should it matter? Hmm. A question to chew on.

Comments (1)

March 16, 2021

Some people love being a mobile notary, but why?

Filed under: General Articles — admin @ 4:43 am

Many people got into this profession for the same reason I did many moons back. They love driving, meeting new people, and putting things in FedEx boxes. Yes, there is something very therapeutic about those FedEx boxes — You gotta admit.

Others love the freedom. If you hate being cooped up in some annoying office with phones going off all the time, annoying secretaries, and stale air in those cubicles you are imprisoned in — you might love the open road.

Retired people don’t want to work full-time and like being able to choose their hours and choose their jobs – what did you say sonny?

And then there are the anal folks who like looking at everyone’s ID and wondering which person is a fraud and then thumbprinting them just to be safe. I think I am definitely that type although I love driving too. But, I don’t like driving in Beverly Hills because every other block you have to wait two minutes for the light to turn — how annoying.

And then there are those who love explaining loan documents. Some explain every single document in the package with a canned introduction.

Why did you decide to be a mobile notary and what do you love about it?

A parting thought
Join the Notary Forces — meet new people and notarize them!

Comments (10)

November 28, 2020

$300 in 13 minutes. How Carmen cleans up in the Notary business

Filed under: Marketing Articles,NSA Pricing, Fees & Income,Popular on Facebook (top),Popular on Linked In,Popular Overall — admin @ 9:07 am

Originally posted in 2017

Carmen has always realized, or at least since 2005, that you can’t just do Notary work only. There are not enough high paying jobs to keep you busy. Those who try to be full-time Notaries end up taking a lot of low paying work just to stay busy. Carmen has always believed that you should combine signing agent work with another profession that is flexible, so that you can take an hour or so off during the day to do a signing.

Carmen normally makes about $150 or $175 per signing, and since she only accepts close jobs, she is often back home within 40 minutes. She preps her borrowers over the phone so she can get in and out without any delay.

But, a few weeks ago she got a job. The lady was a repeat customer and asked what Carmen wanted to charge. Carmen said $200. But, the lady was feeling generous, and wanted to be in good hands next time around, so she offered Carmen $300. Talk about being popular or having good signing karma.

Carmen printed the documents, went to the job, and was in and out in 13 minutes. The signers knew what they were doing. It was a construction loan or investment loan for seasoned investors who were fast at signing documents and had their lawyer prep them on what it all meant BEFORE the signing rather than detaining the Notary for two hours while they read every word of every page. So, Carmen got everything signed and notarized in minutes and was out the door. The signers were impressed and happy that it was such a painless experience.

Had they hired some other Notary, it might have been sluggish, incompetent, and the Notary might have shown up late, or dropped the package in a drop box rather than a staffed Fedex station. There is a reason why people pay extra to hire seasoned pros. But, you don’t find too many seasoned folks at SnapDocs. For the best Notaries in the biz, you need to visit 123notary.com!

$300 jobs don’t come every day. However, if you sell yourself short, you will never get any. If you can afford to do so, charge more, and take only jobs from people who value you. Otherwise you will be calculating your gas expenses and how much a ream of paper costs for the rest of your life — should you live so long!

You might also like:

Winging it as a Notary
http://blog.123notary.com/?p=19644

How long should you wait to get paid?
http://blog.123notary.com/?p=19347

123notary elite Certification Study guide
http://blog.123notary.com/?p=20118

Here is an easy way to make $4000 more per year
http://blog.123notary.com/?p=14162

Do you take control at a signing?
http://blog.123notary.com/?p=21104

Comments (3)

November 20, 2020

When a Title company lies to you

Filed under: Marketing Articles,Popular on Facebook (some),Popular on Linked In — admin @ 10:46 am

Originally posted July 31 2017

In real life, people lie. It is unethical, and should be avoided. After all, your actions determine the type of world you live in. Every time you perform an action, you should ask yourself, if everybody did what I am going to do, would that be the type of world I want to live in?

But, what types of lies do Title companies tell you? You would be surprised.

One Notary had an incident where she was told she forgot to put a stamp on a particular acknowledgment for a document. After checking her records for that particular loan, it turned out there was no document by that name in the package — she had been lied to! (gasp)

Another Notary was told that they did not need to have the borrowers sign the 1003 Universal Loan Application. There are multiple places to sign. After the fact that Notary got in trouble for not having it signed. If you get unusual instructions that don’t seem right, better get them in writing, or perhaps just rely on your instincts (if you have instincts — what am I a cat?)

One Notary keeps a copy of all the documents in a package on a flash drive to prove if a document wasn’t really in a particular package.

Once an Escrow officer with bubbly handwriting forged my signature and made a photocopy of my seal. I explained to the investigating officer that I don’t make bubbles to dot my i’s, and that it must have been done by a 19 year old girl in his office who goofed on something and had to get something notarized fast!

I heard that once a Title company claimed that a copy of the ID was not included in the package. Keep in mind that multiple hands touch loan documents at title companies, and it is possible for one of those hands to misplace a document in the shuffle.

Lost cashier’s checks? I always attach these to a piece of paper and put it in the front of the package so they won’t get lost. But, title companies still lose $10,000 checks. You just can’t just Mortgage professionals. Half of them are a bunch of dummies! And they normally fail my test too after they convince me how smart they are!

The truth is that you might be asked to go out free of charge to redo the document that you “missed.” What a corrupt way to con a Notary. I missed two seals in 4000 signings in my signing career. So, I might not believe them if they claimed I missed something. I triple checked my work. Only when there was a confusion on a day I was tired and running around like a chicken with its head cut off — that is the only time I might have made a mistake of some sort.

And by the way — it is illegal to send a loose Acknowledgment in the mail if it is stamped. It needs to be stapled to the document it is associated with.

You might also like:

The way you treat Jeremy might be the same way you treat title
http://blog.123notary.com/?p=19590

WFG National Title Insurance Company
http://blog.123notary.com/?p=19211

Protecting yourself with a contract
http://blog.123notary.com/?p=2593

Comments (7)

November 13, 2020

Penalties for Notary misconduct, fraud, and failure of duty

Originally posted in 2018

Notaries by and large do not willfully engage in any type of illegal activity or illegal notarizations. The normal types of crimes Notaries commit are due to complete ignorance of Notary procedure, Oaths, and certificates. The only serious and purposeful crime I have ever heard of a Notary associated with us committing was one that assisted someone in fraud concerning real property — and the Notary ended up in jail. Please keep in mind that Notary law is different in every state and changes all the time as well. Penalties and fines for Notary misconduct are different in each state, California being the most stringent.

Negligent vs. Willful Misconduct

In California, the penalties are much more severe for Notaries who have engaged in willful misconduct rather than just making a careless mistake or omission.

Failure to keep your seal & journal under lock and key.
In California this is very serious and is a crime. You can keep your Notary equipment in a bag with a small lock that locks the zippers together. If you are the only one with access to your car, then the trunk of your car could work as well.

Unauthorized Practice of Law
The definition of UPL differs from state to state. However, offering opinions on legal matters or offering to draft legal documents might constitute UPL. For a professional opinion — ask an Attorney!

Asking a notary to do an improper notarization.
This is a misdemeanor in California. If it involves real property, then it is much more serious. Clients might ask you to notarize their signature using a different name variation that is not documented on their identification, or put a false date. This is illegal. They would guilty for asking you to do this, and you would be guilty if you give in to their pressure. If you have driven forty minutes to a signing job, in a sense you have a beneficial interest in notarizing their document unless you have gotten your travel fee up front when you walk in the door. So, to be prudent and avoid this issue, you MUST get your travel fee BEFORE you see the document, or are informed who the signers are, or see their ID, because a conflict of interest can easily happen. If someone asks you to do something illegal, you can threaten to report them to the Secretary of State’s office. This is a serious crime and you should treat it as such.

Issuing a false certificate
A notary who signs and seals false certificates, and this could include backdated certificates would be guilty of a misdemeanor. A false Acknowledgment certificate constitutes FORGERY. Additionally, the notary public could have their commission revoked if found guilty of this crime, with an additional fine of $1500 per incident in California (fines change over time so look this up in the statues).

Failure to Identify a Credible Witness
A fine of $10,000 per incident could occur if a notary fails to check a credible witness’s identification documents and see that they have acceptable identification.

Failure to get a thumbprint!!!
This is my favorite. Thumbprints are critical for identifying a signer if fraud is suspected. Powers of Attorney and Deeds require a journal thumbprint in California. A fine of up to $2500 per incident would be the penalty. Most other states do not require thumbprints, and Texas and Florida actually recommend against thumbprinting as those states do not trust Notaries with biometric data which is the only foolproof way to identify a signer. How ironic!

Failure to administer an Oath
A fine of $750 per incident could be incurred, not to mention revocation, or suspension of a notary commission, or refusal to grant a commission. I heard that some Notaries in Oklahoma had to go to court for a loan document signing in question. The Judge found out that the Notaries had not administered Oaths on the Affidavits in the loan package. I heard that the Judge overturned the loan and had the Notaries commissions permanently revoked by their state.

Felony Convictions
If you have a felony conviction or have been convicted of a crime involving dishonesty or moral turpitude, you will most likely not be allowed to get a notary commission in the first place. If you already had a notary commission, it would be suspended or revoked the minute your state’s ntoary division finds out about it!

Professional Misconduct
This refers to dishonesty in your professional activities. The penalty would once again be suspension, revocation, or refusal to grant a notary commission.

Failure of Duty
This means that you refuse to serve a member of the public who has a legitimate request for a notarization. However, if the signer doesn’t have proper identification, or doesn’t have a properly filled out document, or seems very questionable, you have the right to refuse service to such a client. The penalty would be refusal to grant a notary commission, suspension, or revocation of a notary commission. Additionally a fine of $750 could be imposed on the California notary public.

Falsely Acting as a Notary
This is a misdemeanor. Borrowing someone’s Notary seal and doing Notary work is a serious crime. If you are a Notary, keep your seal and journal locked up.

Making false statements to a notary
Anyone who induces a notary to make an improper notarization with regards to real property can be found guilty of a FELONY. This is the most serious type of fraud possible in the notary profession.

False or misleading notary advertising
Making false statements in notary advertising is illegal, and the penalty for a California Notary is $1500 per incident. Additionally, such a notary’s commission could be suspended, revoked, terminated, or there could be a refusal to issue a commission. Claiming to be an immigration expert, or be able to give legal advice could be a serious example of false advertising and perhaps unauthorized practice of law.

Selling personal information
It is illegal for the notary sells or misuses personal information of those he/she has notarized. Remember to keep your journals locked up, so that nobody can have access to that information. When making copies of journal entries, make sure that the neighboring journal entries are covered, so that their information is not shared with the public. Once again, your application could be denied, or your commission could be revoked or suspended for this type of crime.

Misstatements on a notary application (Application misstatement)
Your notary commission could be suspended, revoked, or refused if you are guilty of this misconduct

Here are some other crimes… I will just list them here, but may or may not describe the penalties.

Failure to deliver a journal to the county clerk at the end of your commission. – misdemeanor
Failure to safeguard seal and journal – revoke/suspend/refuse
Failure to report a lost or damaged seal – $1500 fine
Nonpayment of judgement / Refusal to pay child support – refusal to issue a commission
Failure to keep a journal – such notaries will be prosecuted

There are a few others laws that I am not going to mention, but these were the interesting ones…

April 30, 2020

Does a signature need a signature line?

Filed under: Technical & Legal — admin @ 9:35 am

Does a signature require a signature line? Does a car need a road? Does a taco need a plate (or banana leaf?)

This question opens up a can of worms, especially since many signatures resemble worms. A signature does not require a signature line. But, it is customary to have a signature line that you sign upon. Many Notaries might be tempted to draw in a line in their own handwriting if there is no signature line on a document that needs to be notarized. Is this practicing law to alter a legal document? Or is the alteration such that it does not compromise the content or character of the document in any meaningful way? These are questions for an Attorney and I cannot answer them myself.

I have seen a particular document show up in many loan packages. It says, “This form must be notarized.” However, there is never any notary wording, or a signature line on the document. So, I would add an Acknowledgment form and have the person sign the document. If the borrower wanted to draw a signature line that is better – that way they are doing the tampering and not you.

A document that lacks a signature line is definitely unprofessional and not well thought out. But, technically, a document doesn’t require a signature line, strange or “misaligned” as that might sound.

Comments (0)

March 26, 2020

Benefits of 123notary from Kate McKinnon. (detailed testimonial)

Filed under: Advertising — admin @ 8:38 am

1. At least 3 title/escrow companies contacted me to thank me for the
time I’ve given to their Borrowers, at least 2 of whom were first-time Borrowers. I know that many people are overwhelmed from the moment I take documents out. I put them at ease by telling them that “now and in future transactions, they usually need to focus on 3 documents— all other paperwork is in support of these documents.” (I have reviews on 123 that speak to this.)

2. Continuing on from above, I’d like to add that some notaries’
practice is to “do the signing quickly and get on the next.” I take whatever time is reasonable to make sure the signer is comfortable with and understands the process. In loan signings I am aware this is often one of the major financial commitments in people’s lives and they are understandably nervous; and, that the Client has entrusted me to complete this signing, so I am in essence representing them as well.

3. From the start of my career as a notary, I learned from 123Notary to do my homework (up front): review the package, flag important and/or unusual things soothes are not missed; doing any other necessary research (e.g., trusts/adoption documents; attorneys in fact, etc.). The more knowledgeable I am about documents and procedures, the better notary I am. Also, I prefer to “re-do” rather than correct and initial. I like for my work to be correct and error-free. Clients notice (as reflected in some of my 123Notary reviews.)

4. I have taken your marketing advice to heart, and its paying off more and more. I make it easy for people to not only find me, but to make them want to use me.

a. Increasingly my better paying jobs are coming as a result of the 123 website. I anticipate that paying for a higher listing will more than pay for itself with my first two orders coming from it.

b. I instill a sense of security in my client as a matter of course by advising them of receipt of confirmation, meeting/closing with the client, dropping/tracking of documents.

c. Occasionally I contact people who have used me more than once to thank them —in an attempt to keep my name before them without being pushy. Sometimes enclose a thank you note with my invoice and asking them to let me know what I can do to better serve them.

d. All of my marketing materials are coordinated in their look and easily identifiable (business cards, stationery, website, invoices, note cards, etc.).

5. Both my corporate and individual clients appreciate that I text my photo and/or business card with my photo confirming our meeting. I never knew how impactful this would become. People like to know with whom they are meeting (especially for coffee shop or hospital signings as well as with seniors and single women)…and the “ice is already broken” before I show up.

6. More and more I’m learning what separates me from the pack:

a. I always ask how they found me. Many answer 123Notary. If other than 123, I encourage them to read my 123 reviews.

b. Doing my research…usually on your blogs, NNA and the internet, bookmarking or maintaining notes.

c. Paying attention to detail.

d. Professionalism in my dress, communications and manners.

e. Being honest in what I do and do not know.

f. Getting back to designated contact(s) after noting issues during the closing. This only happened rarely and in the beginning of my
practice, but I always let Borrower know that we can communicate with their loan officer, etc.

g. Finally, the notary’s client is a person just as we are. I relate to them as such. (This is frequently mentioned in my 123 reviews.)

h. My overall knowledge of mortgage documents, types of residents (primary vs. second), homesteads, trusts/trustees; subscribing witnesses/signature by mark; Apostilles, etc.

i. For me personally, I both hate and appreciate doing detailed journal entries and loose certificates. It takes more time, but my record are perfect and my loose certificates always specify the document name, number of pages and date.

Comments (5)

February 4, 2020

Cleaning up common mistakes in your profile’s notes section

Filed under: Your Notes Section — admin @ 10:56 pm

When I look over notes sections of our higher level members, I like to make suggestions that can help them appear in a more positive light to the users. There are a bunch of common mistakes people make. I want to go over those mistakes.

1. Real Estate Experience
It is common for those with Real Estate experience to claim that they have real estate experience the therefor they understand the documents. In real life, people who I quiz with Real Estate experience do not know their documents that well. If you want to prove knowledge, then please pass our certification test which is really hard. Another mistake people make is to put lots of information about their Real Estate career in the top of their notes section. This is a Notary directory, so please put notary achievements at the top of your listing and mention your Real Estate experience in the middle or bottom of your notes section as an additional point.

2. Mortgage Experience
Many of our members have some type of Mortgage experience. If you are a current Mortgage Broker, you might be seen as competition and people might not want to hire you. However, the mistake many Notaries name is to claim that they have “x” amount of years in the “Mortgage Industry.” They often do not disclose what job titles they had in the industry or what their tasks were. People who use our site reward those who give specifics and give you a clear idea of who you are, what you have done, and what you know how to do. Additionally, using the “x” number of years is a bad idea, because you might have a listing with us for ten or twenty years and you have to keep updating your # of years every year. It is easier to say, “Notary since 1986.” or “Mortgage Appraiser since 2009.” You could say, “I was a Mortgage Broker from 2004 to 2015.” which clears up when you did it, how long, and that you no longer do it which might com as a relief.

3. Business Experience
Many Notaries have run a business before. They put, “Former business owner.” In their notes. This is horrible. It doesn’t say what type of business you ran, what position you had, what your responsibilities were, or what time period you did it. Be specific and understand that the reader doesn’t know if you had a business collecting hub caps or if you ran a fortune 500 company. You need to specify!

4. Types of Loans
It is common for Notaries to say, “I know how to sign every type of loan.” This is bad, because there are so many types of financial packages that few notaries have signed them all. Just make a detailed list of the loans you have signed, i.e.: I have signed purchases, sales, refinances, FHA, VA, conventional, unconventional, conforming, modification, reverse mortgages, and debt consolidations. I suggest having another list of common documents that you have signed. If the user has one of the types of loans on your list, he is more likely to hire you than some other character who makes vague claims or no claims about their loan experience.

5. Number of Loans
Some Notaries who are smart keep their number of loans signed statistics up to date regularly. Others say that they have signed two hundred plus loans. Two hundred plus is not a number by the way. Two hundred is a number. Since the information is not date stamped, (hmm, perhaps I should add that as a feature to my directory) there is no way to know how accurate the information still is. Number of loans signed is a good indication of how much experience you have, and is much more helpful than how many years of experience you have. You might have one month of experience and have signed 200 loans, or you might have twenty years of experience only having signed one loan per year which would be 20 loans. Think about it.

6. Omitting to read through our thorough guides
123notary has published many point by point tutorials on how to write a good notes section, what buzzwords to add, which to omit, what to say and how to say it. By not spending at least two hours reading our comprehensive guides, taking notes, and writing a well organized and thorough notes section – you are losing business. We will even clean up your notes for free upon request, but we get very few requests.

7. Unique catchy phrases
It is hard to teach someone how to write a catchy phrase. I created some articles with the best phrases I could find. It takes time and thought to create a one liner. However, readers are so bored reading through notes sections that if you can write something spicy, they might like it, and they might call you first. So, put some time into thinking up something catchy to say, and see how people react. You might need to modify what you put at a later date.

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