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July 1, 2015

I signed up with 200 companies only to get work once or twice

It is common for Notaries to be signed up with dozens of signing services / notary services. We recommend that you sign up with as many notary services as you can. But, being signed up with them doesn’t equal getting used. There is some secret magic in getting used. You can’t get used if you are not signed up, so do the signing up part as early as possible in your Notary career. We recommend starting your career getting signed up with at least 50 companies and then do a few more in the beginning of the month every month. Since business is normally slow in the beginning of the month, that is a good time to market yourself and make quick calls to companies who you haven’t heard from for a while.

The Secret of Getting Used
I remember long time ago I was signed up with hundreds of signing companies. Not all of them used me. Signing Companies are like humans. We get in the habit of going to certain restaurants which become our regular spots. I go to our local Ramen place all the time for noodle soup and go to another spot for Kabobs. Sure, there are thousands of restaurants in Los Angeles, but I tend to go to seven or eight on a regular basis and once in a while to others. You need to catch the attention of signing companies to get used.

Catching Their Attention
If a signing company you have never heard of offers you a job that is too far away, should you decline because it is too far? If you have time in your schedule, taking that call might get you in their good graces. You got them out of a bind, and they might remember you for that. Other ways to catch people’s attention is to personally pop in their office during the beginning of the month when things are slow. If you live near Orange County, California it will be easy to have access to dozens of signing companies. There are also Title companies all throughout our nation that you can visit. Giving companies quick calls and letting them know you are available and happy to work for them helps too. You need to stick in their head, so bugging them intermittantly is a sound strategy!

Doing a Good Job
If a new signing company uses you, that means their favorite person in your area is either busy, on vacation, moved, died, or screwed up. It is your job to get in that #1 or #2 spot in their database during this brief window in time. When they call you, you need to be very agreeable and do whatever they say. Don’t complain if there are too many pages, fax backs, or long drives. Just do the job with a smile, and they will remember you next time. I would not start trying to charge them more or have conditions until the fourth job.

Invoice Promptly
Many Notaries get into trouble because they don’t invoice fast enough. Invoice within 24 hours of completing the job and invoice with exactly the information the company wants. Then invoice again at the 30 day mark on a weekly basis until paid. Other than that — good luck!

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March 13, 2014

Who really needs who?

I received a call the other day from a disgruntled signing service. (they will remain nameless). The owner/operator was quite angry. It appeared that a notary he had hired from 123 had called one of his title companies and had some not so nice things to say about him and his company. And now he wanted retribution, demanded it. He wanted this particular notary to be removed immediately from the 123notary website. I told him that we just don’t remove notaries based on one-sided stories. I asked him to provide me with details as to what happened and all I was able to get out of him was that the notary had taken it upon herself to call his title company and was ‘bad mouthing him’. The next question I asked him, was why would she do this? I expressed to him that notaries just don’t exhibit this type of drastic behavior unless something had happened that would cause her to feel that this was her last resort. I never did get an answer. I had my suspicions but kept quiet. 🙂

I told him that I really couldn’t do anything and suggested that he email Jeremy and/or leave a review for this notary on her profile. He didn’t like any of these solutions. He just wanted her taken off. I found the whole thing odd and as our conversation escalated, he says to me, that because of our reluctance to just take her off, it would not be good if other signing services found out we were letting notaries slam them. It would not be good for business. I’m thinking, is this guy serious? He then went on to ask me if I was a notary? Yes, sir. I am a notary. Been a notary now for a total of 14 plus years. He says, “Oh now I understand, all of you notaries think alike”….”Yeah we do, I tell him”. I go on to tell him that none of this sounds right to me and since he refused to tell me what his part in it was, I couldn’t be of much help. It was clear that we would never see things in the same light…..and it was also clear he had something to hide.

Then he says to me something that I will never forget. “If it wasn’t for us (meaning signing services) you guys wouldn’t have any work”. I was like “WHAT”?!?!?!? Are your serious?. I could not believe my ears! I was stunned and shocked. I had to keep what I was really thinking to myself. But I did say; “Do you really believe this? I mean the only reason that title/escrow use signing services is because it is convenient for them”. It was clear he did not like that answer. 🙂 The truth of the matter is that although they may be convenient for title/escrow, no-one really needs signing services but they do need commissioned notary publics who travel. And if every signing company fell off the the face of the earth, the folks in the mortgage industry would still use and need us…and this is a fact. What were they doing before the signing services got on the scene and took over? Calling notaries direct, thats what. And some of them still do call direct. They want that one on one experience.

On that note we ended the conversation as it was going nowhere. And after I hung up I just couldn’t believe that this signing company had the nerve to say this to me and he actually believed this. I think he has got this whole ‘who needs who twisted’ Or he thinks I am pretty stupid…….but even worse, I wonder how many other signing companies believe this nonsense as well?

Like the title says….who really needs who?

Until the next time…be safe!

Tweets:
(1) If the signing companies all fell off the face of the planet, Title companies would call notaries directly.
(2) A notary reported the signing co to the Title company, and the signing company was not happy!
(3) He wanted us to remove a notary. I told him we don’t remove notaries based on one-sided stories
(4) Al: “If it weren’t for us signing services, notaries wouldn’t work!” Carmen thinking: “Is this guy serious?”
(5) The only reason Title/Escrow use signing services is that it is “convenient” for them!
(6) Who really needs who? Do notaries need signing services? Do Title co’s need signing services?

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