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May 27, 2011

NNA Certified Signers who failed our test!

NNA Certified Signing Agents who failed our test!

This story goes back many years, perhaps close to a decade.  123notary.com started off very simply without much technology.  We couldn’t afford to do any more than barely build the site back in those days.  I had to decide whether to have a certification or not.  It looked more professional if we had our own certification. But, it has always been like pulling teeth to convince the NNA certified signers to even consider taking our test.
 
Notaries couldn’t answer simple questions without a long pause.
In the old days, we used to give our certification test by phone. It was a dozen or so basic questions about loan signing that any mediocre signing agent with hardly any experience could probably answer.  What I noticed is that those who passed the National Notary Association’s signing agent exam (NNA certified signers) failed our test roughly 70% of the time.  There was a lot of “umm” and “ahm”, and “hmmm” during the phone exam.  Their CSA exam was open book and without any time limit, so they were used to being able to get away with thinking forever to answer simple questions such as, “Where can you find the Rate in a loan”.  I can’t think of a simpler question.  The harder questions threw most people. I got sick of being patient and waiting for people to answer ridiculously easy questions.  The only thought that ran through my head was that if I were a borrower, I would throw these notaries out of my house if they couldn’t answer simple questions.
 
The timed test
So, then we got some fancy programming done and made an online test.  I was tired of waiting two minutes for the answers to simple questions, so a timed test was the only way for the notaries to prove their manhood or ladyhood. There were revolving questions and a timer. We had a few technical problems along the way, and many didn’t like my style of questions.  As time progressed, we got rid of the “ambiguous” questions, and added a few practical marketing questions.  We also tried to have questions specific to the state where the notary claimed to be, but that turned out to be unpopular, so we dropped it eventually.    The bottom line, was that most notaries couldn’t handle the time pressure — even the NNA certified signing agents.
 
The ex-Mortgage broker’s story
I had a few people who worked in Title or Mortgage houses who assured me that it was a joke that they even had to take my exam.  After all, they had been doing this for 20 years.  So, many people (including NNA certified signers) tried to convince me that they didn’t NEED to take my dumb exam.  Almost all of these overly confident know-it-alls FAILED my test, and then wasted my time arguing with me.  They didn’t read the prep book, and they didn’t know their basics about loan signing regardless of their background.  There is a lot of overlap between Title and Mortgage work and loan signing, but there are additional things you need to know to be a good signer. It is a different profession.
 
What does our test prove?
Roughly 25% of our notaries on board have passed our basic certification exam. The others either failed, or never tried in the first place. If people had spent the same amount of time studying for the test as they did arguing with us about why they shouldn’t have to take the test, their business would be a lot different.  123notary certification proves that you know your basics, and that you can function under extreme time pressure without breaking. That says a lot.  Most people can not handle the pressure.  When I created the test, I could pass it in three minutes and Carmen passed it in four and a half minutes.  Test takers were allowed six and a half minutes to ensure that the majority who studied hard would pass the first time.
 
Does it matter what you think about our test?
What I think about my test, or what you or Carmen think about my test doesn’t matter even slightly.  The browsers care tremendously about my test, and (news flash!) they are the ones who are paying you.  123notary certified signers are three times as likely to get work.  Even browsers who didn’t know what the certification meant, and who had a regular document to be signed like an affidavit which had nothing to do with loan signing still chose certified signers if they could.  Ten years ago, I used 123notary as my primary source of marketing my personal mobile notary work.  Time after time I got called at 11pm to notarize a simple form.  I kept hearing, “We chose you because you were certified and the others were not”.

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Notaries who failed the California notary exam
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Roseanne called the NNA when she thought she as calling the NRA
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Need an NNA Alternative?
http://blog.123notary.com/?p=19234

For background checks, NNA & Sterling come highly recommended
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Notary Etiquette from A to Z
http://blog.123notary.com/?p=300

From 3 jobs per week to 3 jobs per day!

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November 27, 2020

10 reasons to get 123notary certified

Filed under: Certification & Communication Skills — admin @ 7:02 am

Back in 2004 to 2012, many people wanted to get 123notary certified and studied hard to get this designation. In the last few years, we retested our certified members and found that the overall skill level of people on our site had declined a lot and that most people were not willing to study. This is a huge mistake. Title and signing companies care about experience above any other qualification. However, they still reward people for knowledge and the clicks and jobs dispatched prove my point. If you want to have an edge over the other Notaries, 123notary certification is one of the most effective investments of your time — the other two being reviews, a stellar notes section and accumulating mass amounts of experience the old fashioned way. Below are some significant benefits for 123notary.com certification.

1. Get more clicks (but, not on route 66)
123notary certification currently gets Notaries an average of about 30% more clicks to their listing. It is one major factor of several that determines whether or not your listing will even get looked at. More clicks typically translates into more jobs, however, this relationship is not directly proportional. 30% more clicks in real life would translate into 40-50% more jobs. Many people will click once on your listing during a query. But, if they give you extra clicks, that means they are strongly considering hiring you which is why the click to job ration is disproportional and in your favor.

2. Get more jobs from Title
One Notary wrote to me after he failed his certification retest audit. He said that calls from title dropped altogether the minute I took his certification icon away from him. This is not true for all Notaries, but was his case which is why he studied many hours to pass the scrutiny of my questioning. People who work for title want solid Notaries, and they look at a number of factors including certification — and for God’s sake, please don’t have any spelling mistakes in your notes section on your listing or you can expect your phone to be dead.

3. Feel more confident about yourself
Many Notaries who master our materials like the fact that they know what they are doing. At the risk of sounding more like a deodorent commercial — many signing agents have told me that the feel happier and more confident talking to title and going to signings. Yes, they spend many grueling hours studying for our test, but they feel it was worth it and I respect their diligence.

4. Be one step closer to elite certification
You cannot just become elite certified at 123notary. You need to have a solid understanding of Notary procedure and vocabulary as well as a 123notary basic certification. Certification brings you one step closer to being ready to study for the elite test which is very different material and much more obscure.

5. 123notary certification is sought after by particular companies
I have gotten correspondence from Notaries who claim that 123notary certification is informally recognized by 1st American Title among others.

6. You will be a safer Notary
Many Notaries put themselves at legal risk because they do not know the legal significance of how they handle situations. Not keeping your journal correctly could end you up in trouble with the FBI or a Judge in court. Not keeping thumbprints could get you named as a suspect in an investigation as it looks like a cover up. Doing cross-outs when it is not necessary can get you in trouble with certain county recorders or Lenders. Knowing what you can do, and knowing what you can do that is prudent are two different questions. Learn how to please your client without creating liability for yourself by mastering our Notary materials. We have written blog articles where Notaries have gotten into legal trouble and had to pay up to $20,000 to defend themselves when they were innocent. Imagine how much easier it would be if you kept proper records and acted prudently at all steps along the way.

7. Multiple certifications make you look serious
As someone who deals with Notaries all day long, I can attest to the fact that I have a higher level of respect for Notaries who have three or more certifications. Those who just get the NNA certification and say, “That is all I need.” seem like underachievers to me. I have a higher opinion of those who took notary2pro, NNA, and 123notary certification, or Loan Signing System. When I was a Notary I got certified by five organizations to give you an example of someone who takes this business seriously.

8. Make $8 more per signing.
We did a poll many years ago and learned that our 123notary certified members average income made per signing (according to their claims after a mass email was sent asking them how much their average signing netted) was $8 higher than people not certified by 123notary. Elite members made $14 more per signing. Making more income per signing means that after expenses, you will be making a lot more per year. The extra income could add up to $5000 to $10000 extra per year for a busy Notary which might be $200,000 in their lifetime. It only takes ten hours to do a good job studying for our test. Is your ten hours worth $200,000? That’s $20,000 per hour. What else can you do that is worth that much even if you do brain surgery (or are a hitman) on the side?

9. Get perks from 123notary!
If we notice you are 123notary certified, you would be more likely to get opportunities for free or paid upgrades that the others might be overlooked for. Stop being overlooked and get certified today! If you are late paying your bill, we might give you a little longer grace period. And in general we will value you more because you represent knowledge, quality, and come across as being a serious Notary. Over all you will get better treatment from 123notary if you pass our test.

10. Be more fluent explaining things to borrowers
In real life there are certain things you can and should explain to the borrowers while there are others that you should refer them to a professional about. If you pass our test you will know where to find the prepayment penalty, how to explain the APR, what is on the HUD or CD, and when their first payment is due. You will have this information memorized. You will know that a signer can legally presign an Acknowledgment (in most states) whether the Lender “prefers” that or not and how to administer an Oath without falling on your face. You will be more professional and smooth in all of your transactions.

SUMMARY
Certification will help you get more clicks, get more work, make more per signing, be smarter, feel better, be a smoother Notary, and get on the good side of 123notary. It only costs a few hours of study and a small fee, so the only thing holding you back is lethargy. Get off your assets and get 123notary certified today!

You might also like:

Compilation of posts about certification & elite certification
http://blog.123notary.com/?p=16264

123notary’s comprehensive guide to getting reviews
http://blog.123notary.com/?p=16290

How to write a notes section if you are a beginner
http://blog.123notary.com/?p=16698

Unique phrases from the Ninja course
http://blog.123notary.com/?p=14690

The lady who studied 30 hours for her elite test
http://blog.123notary.com/?p=21238

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August 23, 2017

Letter to the NNA about Notary Testing

Filed under: Popular on Linked In,Popular Overall,Social Media — admin @ 12:10 am

Dear NNA,
It has come to my attention that the focus that both of our organizations have put on loan document knowledge seems to be a somewhat wasted focus for two reasons. First, the people we both have certified don’t know their loan documents that well. Second, Notaries tend to know their loan documents better than they know their Notary procedures.

When we get complaints about our Notaries, the complaints are normally that a Notary was rude, left someone high and dry after a botched signing not returning emails or calls, or that the notary made a Notary mistake (more common with beginners) or did not follow directions.

To certify someone as a loan signer who cannot function as a Notary is a mistake we have both made. I can show you many examples of individuals who have an intimate and flawless understanding of loan documents who cannot answer basic Notary questions.

For example, if you called your members up one by one and asked them the difference between an Acknowledgment and a Jurat two things would happen. First, they would be offended that you called them and second, 90% would not give a thorough or correct answer according to my findings.

Notary knowledge trumps loan signing knowledge as the most common errors that happen at a loan signing are notary errors. Notaries commonly stamp where they see the word “seal” whether there is notarial wording or not. Notaries stamp over wording. Many Notaries decline legal requests for foreign language notarizations in California. The most common misunderstanding is that in 44 states, an Acknowledged signature can be signed prior to appearing before the Notary Public. There are many other issues as well.

The main point of this letter is to let you know that we are testing people on the wrong things. We need to know if someone is a good Notary and if they have a good attitude first. If they don’t know the difference between an Occupancy Affidavit and a Compliance Agreement, that will probably not come back to haunt anyone. But, if you identify someone incorrectly and notarize someone with an ID that says John Smith as John W Smith simply becuase you are “supposed to” have the person sign as their named is typed in the document, you could end up in court on an identity theft case for months without pay, and possibly be named as a defendent in addition to merely being a witness.

Last but not least, journal thumbprints are a hot topic of debate among myself and the Notaries. Many Notaries are being discouraged from taking thumbprints simply because it seems invasive or offensive to some Notary customers. However, the thumbprint has been the one piece of information that has helped the FBI nail some really scary ponzi schemers and identity thiefs. Not all states require journal thumbprints yet, but people who lead Notary organizations should do more to encourage people to take thumbprints as a measure to protect society from frauds.

Thumbprinting should be encouraged by scaring Notaries into realizing that without a thumbprint, they might be in court for a very long time, or named as a defendent and conspirator in an identity theft ring. Unlikely or not, the truth is that the FBI does treat Notaries like suspects as a matter of practice whenever anything goes wrong that requires their attention. Keeping good records is a way to wrap up situations quickly and without being blamed as a shoddy record keeper.

So, let’s both invest more in testing Notaries better on what really matters which is the fact that Notary knowledge takes precident over loan signing knowledge, and that following directions, getting back to people and being nice in the face of adversity are the most important things! Knowing the details of the Correction Agreement is actually the least important thing to know. According to lenders I know, the POA is the only document in a loan package which they stress that I test people on!

Thanks for your support, and I recommend your Notary educational products to all although I am out of touch with what the current names for your courses are as I studied from you in 1997. I think the Notary Essentials is what people have mentioned they were studying.

.

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10 reasons why the State Notary divisions should be nationalized
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November 6, 2016

For Background Checks, NNA & Sterling come highly recommended

The more seasoned Notaries know that they will lose a certain percentage of their business if they are not a background checked notary. Newer Notaries either are oblivious to this fact, or just get it without questioning the entire concept. While the ultra-seasoned Notaries with ten or more years of experience sometimes do not get background checked since their clientele trusts them and depends on them so much, that they can get away with no having it.

If you are a Mobile Notary Public and are not fully booked to capacity with great clients who deliver eDocuments on time, pay on time, and pay well, I strongly suggest getting a background check so that you won’t get weeded out by companies who have standards (which is a lot of them.)

But, whom do you get certified by? People in the industry told me that there are two companies whose background checks are highly prized. Keep in mind that not all background checks are created equal and the process of background checking and “What they are checking” in each check is not equivalent. Some checks are more thorough than others and some checks are honored more than others.

NNA & Sterling’s Background Checks are highly recommended
National Notary Association is a great place for one-stop Notary shopping. They sell Notary training materials, great supplies including Acknowledgment pads, The best journals in town, and more. Their Background Checks are recommended as well as they are highly recognized in the industry. Sterling is another quality source of background checks. A background check won’t do you any good unless it is recognized. So pick from the best. Background Checked Notaries get a lot more business, so it is definitely worth the cost.

.

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Should 123notary sell background screening?
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Is having NNA Background screening really necessary to get work?
http://blog.123notary.com/?p=10385

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May 2, 2016

Not being 123notary certified = only getting 47% of the work you would have gotten.

Most Notaries claim they don’t “need” to be 123notary certified. They are already NNA certified or already know it all. Our certification is not to teach you anything. Our purpose is to verify that you are up to a particular level of knowledge. The people who use our site take our certification very seriously and they skip over people who don’t have it. In fact, those who are not 123notary.com certified only get 47% of the jobs they would have gotten if they were certified according to my number crunching.

If you are paying $100 for a listing, but only getting $47 of the value, that’s terrible, right? But, most Notaries on our site are in exactly this position. They pay every year, but some other Notary who pays the same that they do is getting more than double the jobs they pay. So, you’d think that the uncertified Notaries would wake up and just study and take a test. But, they rarely do. Most of them took it before and failed and just gave up. If you give up on our test, you’re giving up on getting work from good companies.

So, what is the solution? Study! If you study hard, you can do better the next time you take the test. A little studying won’t kill you. Plus, this is your career and you should take it seriously. Not knowing what you are doing not only doesn’t make sense, but is dangerous!

.

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Compilation of certification posts
http://blog.123notary.com/?p=16264

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June 19, 2015

How much more does a 123notary certified signer make?

How much more does a 123notary certified signer make compared to a 123notary uncertified signer? The answer is roughly $8 per signing average. I hear a bunch of “buts” in the background. “But, I’m NNA certified, so I’m already certified.” Yes, but you will make more money if you have the knowledge and the show that only 123notary certification offers you. Our numbers are the proof. Not only do 123notary certified notaries get more than double the new incoming calls from our site than 123notary uncertified notaries in comparable spots, but they get paid roughly 8% more as well!

I did a poll of the notaries on our newsletter. I asked what their average signing yielded them. The answers were not always very precise and some round-about. However, I was able to crunch some numbers.

Crunching the Numbers
I crunched figures from the first 22 uncertified notaries who responded.
I crunched averages for the first 20 certified (by 123notary) notaries who responded.
I crunched numbers for 10 Elite certified notaries who responded or who I had talked to previously about fees.
I wasn’t sure what to expect, but then who is.
My results are based on limited information, but enough to get a rough idea.

Average Results
The average Elite certified notary polled claimed they averaged $116 per signing
The average 123notary certified Notary polled claimed they made an average of $110 per signing.
While the average 123notary un-certified Notary polled made an average $102 per signing.

My Surprise
I was surprised that the 123 uncertified Notaries did so well. Most of them lack even the most basic of signing agent education. Most of them don’t know where to find the prepayment penalty or how to explain the APR intelligently let alone understanding the other documents. I am amazed they get paid so much!

$8 Extra per Signing Adds Up to Almost $30,000 in a Decade!
Many Notaries think that they don’t “need” our certification. However, Notaries who pass our certification test know approximately double what those who can’t or didn’t pass our certification test know. Additionally, Notaries who pass our test get double the new calls from our site, although our certification will not help you on other sites. Moreover, Notaries who pass our test get $8 extra per signing. If you do 30 signings per month for 10 years, you will make $28,800 extra as a result of having passed our certification test. So, when you ask yourself if you “need” our certification, also ask if you feel that you “need” an additional $28,800 extra over the next ten years. That can buy you almost a brand new Toyota Corolla after seven years!

$14 Extra per signing + lots more offers makes Elite a good investment
Our Elite certification is intentionally priced higher than our regular certification. We are charging $179 currently. Notaries comment on how that is expensive, but what they should be focusing on is what it can get them. Elite certified notaries have a monopoly on the market. We make it easier for them to get to the highest spot(s) on the list, and people who use 123notary vastly prefer our Elite signers as they are four times as knowledgeable (in my experience) as un-123notary certified Notaries. Getting our Elite certification will make you stand out, get lots more work, and get paid roughly 14% more for the same work! Your entire career could be changed by this one decision. We prefer if you have signed a few thousand loans before you take our Elite course, but that is up to your discretion!

.

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10 quick changes to your notes that double your calls
http://blog.123notary.com/?p=4499

A detailed look at the Elite Ninja course
http://blog.123notary.com/?p=4621

Augmenting your skill set to make more as a notary
http://blog.123notary.com/?p=14150

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February 13, 2012

Certified Signing Agent – what does it mean?

There are different signing certifications out there.  There are NNA certified signers, 123notary certified signing agents, and many other agencies have a similar type of test and certification.  But, what does it all mean? 
 
NNA certification is famous, and people think that they are a government agency.  You can learn a lot from the NNA certification process. It is a good use of your time.  My personal opinion is that the test covers much more information than you will ever be able or authorized to use, and that it lacks focus as a result.  I feel it is better to focus on what you will be using daily and to be good at it which is a daunting task for most notaries — believe it or not!
 
123notary’s certified signing agent process
Most NNA certified signers do not want to take another test, and they don’t take ours seriously.  What they fail to realize is that they should not take the test because they like our test.  They should take our test because the visitors to 123notary WILL NOT HIRE THEM as a first choice unless they are certified by us.  Our test is short, not expensive, and to the point.  It is also timed which makes it less popular with the notaries.  A timed test is harder to pass, and that means that you really have to know your stuff and be able to function under pressure.  Most of us can not function under regular circumstances and fall apart under pressure. This is how we separate the ladies from the girls, etc.
 
History of the 123notary certification test
We used to give the test over the phone.  We didn’t have money or technology in those days.  Notaries would say, “Ummmm, ahmmm, I know this”, and think for two minutes when we asked them simple questions about what information is where.  If you have to spend long amounts of time thinking in front of a borrower, they will think that you are an unprofessional idiot, and they will be right.  If you can pass our timed test, that proves that you are motivated, smart, can think under pressure, have a little bit of money, and know your basics.  Passing our test doesn’t mean that you know the subtleties of the profession, but most notaries have enough trouble with the basics which is why we place very little emphasis on the more sophisticated points.
 
Whose test do I take?
Want to be a loan signing agent?  You need marketing.  If you want to advertise with the NNA, then pass their test. If you want to advertise with 123notary, then pass our test.  Get certified by whichever agency you plan to be with — on their jurisdiction (their site).  It is similar to different state laws.  If you are in Ohio, get commissioned by the Ohio notary division, and if you are in Montana, then get commissioned by the Montana notary division.  Don’t tell the Montana notary department that you are ALREADY certified by Ohio, because they don’t want to hear that.

 123notary certified loan signing agents get 3x the business
We tell our clients that they will get 3x the business if they get certified by us.  Our statistics demonstrate this fact.  The smarter notaries get with the program and just do what is necessary, but we get a bunch of arguers who want to spend two hours convincing me that they don’t need the test.  Don’t tell me — tell the hundreds of visitors to our site who refused to call you because you don’t have the certification icon next to your name!

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123notary certification gets you more clicks
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Elite certification will benefit you for the rest of your life
http://blog.123notary.com/?p=20770

Compilation of certification posts
http://blog.123notary.com/?p=16264
 

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January 24, 2021

What to emphasize in your notes in 2020

Filed under: Your Notes Section — admin @ 1:27 pm

Things change; people change; The only thing that stays the same is that you need a good notes section on your listing on 123notary. But, what should you write about?

Certifications
Most people have the generic information. NNA Certified (good to have). LSS Certification (will get you clicked on), and Notary2Pro Certification (in our opinion the best one.) 123notary certification (hard to get but proves yourself and will get you more clicks.) If you mention your certifications, emphasize the ones that are harder and more in demand when you write notes. It is also really good to have three or four certifications if you want to stnad out.

Memberships
Anyone can get a membership just by paying. It doesn’t make you special. But, if you have five memberships to notary agencies, four certifications and some empowering notes on your professional background, that is impressive.

RON & Pavaso.
There are more and more Remote Online Notaries out there. Not all states allow this, but they get clicked on. Having an IPEN designation (whatever that means, sorry I’m old) helps you stand out too. Everyone on our site does notarizing, but how many do RON or can use Pavaso? Personally, I feel that if you are female you should be a RONDA — just my opinion.

Less Common Loans
Everyone does refinances, but how many do Debt Restructuring, demolition loans and time shares?

ME: Do you do time shares?
NOTARY: When I have time!

Focus on what makes you stand out, and write about the other stuff too, but put the jazzy stuff where it is more visable.

Unique Phrases
I scoured our site looking for unique notes sections and found a few somewhat good ones. But, we basically have hardly any notes sections I would give an A to which is sad. But, you can work on writing something unique and classy or funny about yourself and it might draw attention. Put something on there and see how people react.

As usual, if you need help with your notes, ask me! Email us.

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December 2, 2020

Everything you need to know about writing a great notes section

Originally posted Feb 1, 2016.

Most Notaries underestimate how critical it is to have an amazing notes section on your listing on 123notary.com. They just write how they are background screened and have E&O insurance. They stop there. Yes, this is important information and it can be a deal breaker if you don’t have the right background screening from the right agency, etc. However, the Notaries who get lots of work from 123notary tend to have 123notary certifications, reviews from satisfied clients and a very thorough notes section. So, what is the secret? The secret is to be specific, unique and well organized in what you write about yourself.

(1) Selling Features
The top of your notes section should stress selling features. What can you say about yourself that others might not be able to say that would make someone want to hire you. “I’m reliable.” Everyone claims to be reliable, and then they show up late making a mockery out of their claim. Try something that you can put your finger on. But, I really am reliable? Yes, but your notes section can’t prove it — so skip it. Instead, let’s think about what types of loans you know how to sign. Don’t just say, “all types.” List them one by one. Do you have some unusual qualifications? Were you Notary of the year? Do you do jail or hospital signings? Are you fluent in Uzbekistani hill dialects? These are things that help you stand out. Were you a CEO of a Mortgage company? That helps too. If you have Escrow, Title, Underwriting, Processing, Settlement, or general Mortgage experience, that is a huge plus on your notes section. Make sure to indicate that high in your notes. Remember — the first 200 characters of your notes show up on the search results for your area, so digress to impress! (actually don’t digress, but use that space to squeeze in as many selling features as possible)

(2) Specialties
One of the most valuable pieces of information you can include in your notes are your specialties. Instead of bragging about how you are error-free or dependable (which nobody wants to read,) instead list the types of loans you know how to sign, types of major documents or procedures you are familiar with. Do you go to airports, offices, or jails? Do you do Weddings or Apostilles? People are very impressed when you have highly specialized skills, so mention them.

(3) # of loans signed
Most Notaries up date the # of loans signed once in four years. When I mention that their profile says they signed 200 loans, they say, “Oh, that was five years ago. I must have forgotten to login — I’ll go in there.” You need to “go in there” and update your info every few months or you will have information that is collecting cyber-dust.

(4) What is hot and what is not?
Radiuses are hot. If you have a wide radius, tell the world. 100 mile radius shows you are serious (or crazy.) Last minute signings are a good thing to mention. Do you accept faxes or are willing to do fax backs? That narrows it down. Are you background screened? Is it by NNA or Sterling or someone else — if you’re screened by the wrong agency, you don’t get the job! Do you know how to do eSignings? That will make you stand out!

(5) Professional memberships and certifications
Are you NNA Certified, Notary2Pro certified, 123notary certified, or trained by some other agency. It is impressive especially if you have four or five certifications. Mention these as well as your memberships. But, please don’t say you are an NNA member in good standing. The only way to be in bad standing with any agency is by not paying your bills or perhaps being convicted of a felony.

(6) What is unique about your service?
Is there something unique about the way you do your work? Or do you have a catchy unique phrase about yourself? It is very hard for most people to think of anything unique about themselves. But, if you really put some thought into it over an extended period of time you might come up with something good. We have two blog articles below with some of the best unique information we’ve ever seen.

(7) Avoid vagueness
Did you work for 10 years in the legal industry? What does this mean? Were you the company president or did you mop the floor for an Attorney. State your job title or what you did very clearly. If you were a legal secretary of Paralegal, that is good to know. Not a selling feature. Additionally, try to be specific about your claims. Rather than saying how good you are with people, give a concrete example of how you are good with people, or what experience you have that proves you are good with people.

Also read:
General (vague) vs. specific information in your notes section
http://blog.123notary.com/?p=4602

(8) Avoid restating information
Many Notaries restate their company name, their company mission, phone and email in your notes. Your notes is to give additional information about your service, and not to restate what the reader already knows. Remember, those top 200 characters go in the search results, and if you say, “We are here to serve” nobody will click on you.

(9) Counties served
There are 12 boxes where you can indicate your counties served. If you wish to restate this info in your notes, put it near the bottom as this is not a selling feature. If you want to indicate which parts of which counties you serve, the notes section is the only place to go into such detail. Others choose to mention specific towns or cities served. Please avoid stating which zip codes you go to as that is too nit-picky.

(10) Writing about your mentor
New Notaries always want to bend my ear about how they don’t have experience, but their mentor has signed 10,000 loans and they have been to many signings with their mentor. After hearing ten minutes about their mentor I say, “I’ll hire him — I’m convinced — But, I wouldn’t hire you in a million years because you don’t stand on your two feet!” Don’t talk about your mentor. Talk about what training programs you have passed.

(11) Writing about your Real Estate background
Notaries regularly write, “I am a Realtor and therefor am familiar with the documents.” But, when I quiz them on the documents they fail almost every time. Also, many Notaries will write three paragraphs about their Real Estate business or Process Serving, etc. People are coming to 123notary to find a great Notary, not a Real Estate agent. If you want to quickly mention in the middle of your notes that you are a Realtor, that is fine, but don’t make it the central point of your notes.

(12) Educational background
If you want to write about your degrees or former professional experience, unless it is Mortgage related, it should go in the middle or lower middle part of the notes as it is not critical information in the eyes of the reader.

(13) Equipment
Yes, you can write about your equipment. Sometimes we recommend using bullet points for quick points such as E&O, certifications, and equipment. You can mention what type of printer, scanner, fax, or mobile office you have. Just don’t put this up top. It belongs in the middle or lower middle of your notes.

(14) Closing statements
Some Notaries choose to have a closing statement while others don’t. We like it when Notaries do. You can say, “Thanks for visiting my listing.” Or say something a little more unique.

(15) Don’t jumble everything in one paragraph
A good notes section is divided into several logical sections. We normally like to see an intro with selling features, an about you paragraph, some bullet points, and a closing statement. There are many formats for winning notes section and you can decide what is best for you.

(16) Ask for help
123notary gives free notes makeovers. However, we cannot write the content for you. We can filter and reorganize it though. When we redo people’s notes sections they average an increase of 55% more clicks per day to their listing. So, ask! And get some reviews on your listing while you’re at it!

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Other Great Notes Articles

How to write a notes section if you have no experience
http://blog.123notary.com/?p=4173

10 quick changes to your notes that can double your calls
http://blog.123notary.com/?p=4499

What goes where in your notes?
http://blog.123notary.com/?p=1076

2014 excerpts from great notes sections
http://blog.123notary.com/?p=13613

Unique phrases from people’s notes sections
http://blog.123notary.com/?p=14690

Stating the obvious in your notes section
http://blog.123notary.com/?p=14146

A Notary included a copy of her testimonial in her notes
http://blog.123notary.com/?p=4680

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November 16, 2020

Notary fined $385 for botching a Notarization

Filed under: General Articles — Tags: — admin @ 10:49 am

Originally posted in 2018

Many of the Notaries on our site are so incompetent about communication and Notary practices that I shutter to list them. The fact is that I am not always informed when Notaries get in trouble. I would like to hear more stories of Notaries who goof and get in trouble because I want to learn how to prevent the problems from happening in the future.

The fact is that a Notary in Louisiana (I don’t remember clearly the name of the state but think it is Louisiana) did a Notary job for a loan signing. The Notary was new and had no idea what she was doing. There were numerous mistakes on dates, signatures, notarizations, etc. In fact there were so many mistakes that the Lender make the Notary pay for the redraw of documents. The bill came out to $385. Ouch. What a nasty surprise for this enthusiastic but clueless Notary.

The moral of the story is that you cannot just get a Notary seal and start working without knowing what you are doing. The states don’t prepare you at all for Notary work. Even California gives very little hands on training. NNA certified notaries have been trained in some basic aspects of loan signing, but that course does not teach basic Notary knowledge. So, if you think you “know what you are doing” because you are NNA certified, try taking NNA’s Notary Essentials course first. It is better to know how to be a Notary than a loan signer, because most of the mistakes notaries make are either rudeness, leaving people high and dry, not following directions, or you guessed it — Notary mistakes. Notaries very rarely get in trouble for not knowing their loan documents and rarely get in trouble for dating an RTC wrong although it could happen.

So, become an expert at being a Notary. You can get into trouble with me if you don’t and trouble with the law, lenders and customers as well. Knowledge is power and ignorance comes at a high expense.

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You might also like:

Notary loses $4000 in legal fees because a fraud added a name to the certificate
http://blog.123notary.com/?p=19477

If you’re named as an identity theft conspirator, it could cost you $20,000 in legal fees.
http://blog.123notary.com/?p=19481

Do you keep a journal to please your state, a judge, the FBI or 123notary?
http://blog.123notary.com/?p=19483

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