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December 2, 2018

Complete guide for beginner Notaries

Filed under: Business Tips — Tags: — admin @ 10:58 am

As a beginner Notary, you need a fast way to get the knowledge you need, get your name out there, get business, and not get in trouble. We make this possible at 123notary.com. There will be some study time required but you can do it. Here is what we recommend.

EDUCATION
Before you get started as a Mobile Notary, you really need to know the ropes. You need to know how to do Notary work, and then how to handle Mobile Notary and Loan Signing jobs. We have free and paid courses that can help you with this. Notary Public 101 on our blog teaches the basics of Notary work and our 30 Point Course goes over loan signing. See our Loan Signing Courses page on our site for more comprehensive paid signing agent courses. We recommend you pass our signing agent test by phone as well. Skimming over the materials isn’t good enough. You need to know your craft inside out because you can get into legal trouble if you make mistakes handling situations and requests! Additionally, you need to know your state laws and we do not teach state laws — only generally prudent practices.

Notary Public 101
http://blog.123notary.com/?p=19493

GETTING YOUR NAME OUT THERE
We have a list of loan signing companies that hire beginners. They pay less and micromanage a lot more, but that is how it is when you hire beginners. We also recommend talking to local title companies, real estate companies, Attorneys, Bail Bonds places, convalescent homes and giving them your card or contact information.

Signing Companies That Will Hire New Signers
http://blog.123notary.com/?p=7059

MORE ON MARKETING
Please read our comprehensive marketing guide Notary Marketing 102 for detailed marketing advice as well as our other articles.
http://blog.123notary.com/?cat=4624

ADVERTISING
123notary offers premium Notary advertising at a wide variety of prices. Talk to us at our 888 number and find out what is right for you.

YOUR NOTES SECTION
Please read — How to write a notes section as a beginner. http://blog.123notary.com/?p=16698

ADDITIONAL READING
Blog articles for New Signing Agents & Beginners
http://blog.123notary.com/?p=15891

Notary Information for Beginners — Best Posts
http://blog.123notary.com/?p=10472

Which Notary Directories get high paying signings?
http://blog.123notary.com/?p=19201

A Comprehensive Guide to Notary Pricing
http://blog.123notary.com/?p=16504

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December 20, 2017

Winging it as a Notary

Filed under: Business Tips,Popular on Linked In — admin @ 11:02 am

Many Notaries get into the signing agent profession as a way to make some quick cash or at least make a supplemental income. What they don’t get is that being a signing agent is mostly about being a Notary Public. If you don’t know how to be a good Notary you might run into situations as a signing agent you might not know how to handle or even situations that can get you into legal trouble.

Carmen always tells me that most Notaries are just “winging it” and don’t bother to study to be experts in their field because they don’t think they need to. Being a signing agent requires no specific skill. Just sign as the names are typed in the document and initial where it says to initial, get the docs fedexed back on time and you are done. There might be some faxing or scannning too, but it is not a high skill profession unless…

Unless you want to really know what you are doing. But, what is there to know?

1. Basic Notary Procedure.
Most Notaries think that being a Notary involves stamping forms, but there is a lot more.

(a) There is correct journal filling outing procedure (your only evidenece in course and 15% of full-time signers end up in court at least once,) as well as…
(b) Knowing when to say yes or no to a request which requires knowing something about Notary law and prudency.
(c) Administering Oaths
(d) Knowing the difference between the various Notary acts
(e) Identifying people in prudent ways. Perhaps that should be #1 as it is the most important.
(f) Taking thumbprints as a backup just in case the ID was fake.

2. Introducing the Documents
Knowing how to introduce the loan documents is very different from knowing how to answer FAQ’s about the documents. You can memorize two sentences about each document to introduce the documents to borrowers.

3. Answering FAQ’s
If borrowers want to know which information is where, you had better know, otherwise you are not a signing agent, but only a point and sign Notary. There are many FAQ’s that people might ask. Do you write them down so you can master answering these questions or do you just wing it and hope for the best. What makes a professional is being prepared which is something few Notaries comprehend.

4. Dealing with snags in signings.
There are various things that can go wrong in a signing.
(a) The borrower has a question and the Lender doesn’t answer.
(b) The eDocuments don’t come on time.
(c) There is a cancellation while you are en route.
(d) The borrower doesn’t want to sign either because they don’t understand something or don’t like one of the terms.
(e) You have a package with an unsigned document and don’t know whether or not to drop it because nobody is answering your calls at Title or at the signing company.
(f) The borrower is upset because they are asked to sign John Emanual Smith when they never sign that way.
(g) The borrower hits the roof (and builds a sleeping area attached to the roof) because they find out they are in a flood zone.
(h) At the last minute the borrower finds out they need a cashier’s check.
(i) The borrower won’t swear under Oath because they are an Athiest.
(j) You are notarizing for John and Sally, but Sally is not able to arrive, but the Acknowledgment has John and Sally pretyped in there.

There are many snags, situations, and times when you need knowledge and experience as a signing agent. And then there are the “soft skills” like knowing how to dress and deal with people which matter equally as much if not more. If you go through your career trying to know as little as possible and respond adversely when people ask you questions or have demands of you, you will not do well in this job. Try to be agreeable, responsible, communicate well, and know your stuff. They you are giving yourself a chance and will make our lives easier as well.

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You might also like:

Does knowledge matter any more as a signing agent?
http://blog.123notary.com/?p=19887

Compilation of Certification posts
http://blog.123notary.com/?p=16264

How good is your technical knowledge? Should you learn more?
http://blog.123notary.com/?p=16683

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May 23, 2017

How to negotiate signing fees like a pro!

There are several ground rules when it comes to negotiations.

1. The first offer rule
The person who makes the first offer will never get an optimal price. If you start the bidding first with a high price, you might just get declined without being given a chance. If you ask too little, you will miss out on more pay. If you let the other person make the offer, you will end up with more on average.

2. Whining ruins your image
Notaries are notorious for whining. “You only pay $70….. OHHHHHHH, why can’t you pay more?” Who needs this behavior? If you are such a great notary, you would have plenty of people offering you $125 to $150, and you would just hang up on these low-balling fools. But, if you whine like a baby, nobody will want to work with you even if you accept their pathetic offer. Most notaries are so bad, they are probably not even worth what the low-ballers offer them. Most notaries refuse to study to become fastidious professionals.

3. Take it or leave it
Sure, nobody likes fax backs, but don’t complain. You either accept the job or you don’t. If the signing has 300 pages per set of documents, don’t complain. You either say yes or no. When I do my billing, people always ask me, “What did I pay last year?”. My comment is that it doesn’t matter because last year is over, and that doesn’t effect what this year’s price will be. They want to waste my time looking something up for their emotional gratification which affects nothing. What a time waster. Don’t behave like this. If someone makes you an offer, you take it, leave it, or negotiate. If someone wants to politely negotiate with me instead of whining, they will get a lot farther. First of all I will value them more as a long term client. Second, I will know that they will behave professionally with the people who use my site — and I value that much more than how they treat me. Third, it is not a headache to deal with them. If I ask for $200, and you want to offer a polite counter offer, then go ahead. $100 would be rude because it is out of the ballpark. But, what about $150? Try it. I will probably say no, since my prices were computer generated using six inter-connected formulas. But, it doesn’t hurt to ask.

4. Getting companies to up their fee by $35 is possible
But, I know some very fancy notaries who are at the top of their game who get $50 companies to pay $85. These smooth operators get close-by jobs for $85 that are only a few minutes away. They have fast printers that print 45 pages per minute, so the double set of documents takes less than 10 minutes. They buy their toner or ink wholesale. They don’t whine — they PLAN, and they negotiate! So, in a little more than one hour, these seasoned Ninja Notaries get the call, print the documents, go to the job, get it signed, and get back home, and send the invoice. After expenses they probably made almost $70 per hour. Not bad! So, how do they do it?

5. How to impress the client
A seasoned notary will explain calmly how they are famous for doing clean-up jobs after notaries who didn’t know what they were doing ruined a loan. Why not start with a pro and get it done right the first time? How much did you say you offered again? $60? I understand that you are on a tight budget, but my minimum is $100. I can help you out for $85 today though, since I have a little more extra time than I normally do. Wouldn’t it be worth it to you to hire someone who has signed 4000 loans, and who is meticulous? I have state of the art machinery such as an HP 250,000 printer with quadruple trays, and I can explain all of the documents. Would you like to drill me and ask me a sampling of your hardest loan signing questions to see if I am up to your highest standards?

6. Ask them to ask you their toughest question
Most signing companies don’t ask notaries questions. They should. If you ask notaries questions, 90% fall on their face because they don’t have a clue what they are doing. So, if you do know what you are doing, tell the signing company to shop around, but to ask each of the notaries they talk to how they would explain the APR to a non-borrowing spouse. If you don’t get a good answer after 45 minutes, then call me back! No notary with fewer than 5000 signings can do a graceful job of answering this question even though it is ridiculously simple. It requires study, and most notaries are opposed to that idea!

7. Don’t say anything that sounds phony
Please notice that all of the points I made sound real. None of this, “I’m professional and accurate and do error-free signings.” That sounds phony. Make real selling points because you are selling yourself to people who have been in this business for years and have dealt with thousands of notaries — most of them bad ones at that. Figure out what to say that proves that you are the logical choice to hire, even at an inflated rate. After all, the extra pay translates into less aggravation after the fact. How much aggravation and potential re-drawing fees is the $20 savings worth to you anyway, you tell me?

8. Having a pricing formula sounds impressive
If you don’t like to negotiate, but like to use pricing formulas, that will make you look good. People who understand distances, time involved and other expenses are true professionals who know their business inside out. You might not always get the highest possible fee with formulas, but you will get respect and repeat business.

9. Negotiation points summarized:
I do clean-ups for other notaries who make mistakes; 5000 loans signed; ask me your hardest loan signing question and then ask the other notaries who you are calling; I have an HP (name) printer that prints 45 pages per minute. I have a mobile office — beat that. I’m ready now — let’s do this! All work guaranteed or your money back!

A comprehensive guide to Notary pricing
http://blog.123notary.com/?p=16504

Can you negotiate prices with SnapDocs?
http://blog.123notary.com/?p=16236

Negotiating with aggressive callers
http://blog.123notary.com/?p=16278

Notary Marketing 102 – Negotiating Fees (a thorough guide)
http://blog.123notary.com/?p=19784

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February 19, 2017

Need an NNA Alternative?

NNA is a very reliable and quality organization that has been helping Notaries with education, supplies, background checking, and a world-class technical hotline for years. We at 123notary recommend them highly. However, their fees can be a bit high for some budgets, and you are probably thinking of alternatives for your Notary needs. Some claim that NNA has gotten too big, and is no longer the optimal source for Notaries to rely on. I refrain from having a personal opinion on this matter, although I would say that you should analyze your various Notary needs, and find the ideal source for each need rather than relying on one-stop shopping unless you feel that one-stop shopping makes more sense. So, here are the alternatives.

Signing Agent Education
(1) 123notary offers good loan signing combos with solid marketing advice and the convenience of take home course in printable, online, or take home book.
(2) We recommend Notary2Pro if you want thorough training and hand holding. they train their Notaries better than anyone else. Their courses are not as affordable as 123notary’s and do not have the marketing expertise that 123notary does, but they excel at nuts and bolts technical training.

Background Checks
NNA and Sterling are the two acceptable names for background checks. So, if you want an alternative to NNA, try Sterling.

Directories
SigningAgent.com used to deliver more jobs to Notaries than it does now. Over the last six years it has gone down hill from what I’ve heard.
(1) 123notary is a good source for high paying notary work
(2) SnapDocs is a good source for low-ball signing work for beginners
(3) NotaryRotary is the runner up for a mix of signing agent work ranging from top-notch to low-ball.

E&O Insurance
Notary Rotary and other organizations also sell Notary E&O insurance. Not sure who has better prices, but you can shop around.

Supplies
There are various companies around the nation that offer supplies, Notary Rotary being one of them. Personally, I always relied on NNA as my sole destination for thumbprinters, acknowledgment pads, carry-all bags, and anything else I needed.

Summary
NNA seems to be the best destination for one-stop Notary shopping. However, the alternatives might offer better prices and in some cases better quality especially for signing agent education, background screening, and directory marketing. However, for E&O and supplies they would be my first choice. I am not here to make your decision for where you should go for what. But, compare the competition for each type of items or services that you need, perhaps try each option out, and then optimize your decision making skills!

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You might also like:

For Background Checks, NNA & Sterling come highly recommended
http://blog.123notary.com/?p=18835

A comprehensive guide to Notary organizations
http://blog.123notary.com/?p=17088

Notary Marketing 102 – a free course
http://blog.123notary.com/?p=19774

Index of information about documents
http://blog.123notary.com/?p=20258

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October 18, 2016

FASS has a brand new app

FASS has a new Faxing App you can download. This app is so important since so much faxing is required. I don’t know how the app is used since I don’t do faxing anymore. But, the following banks below require fax backs on many of their documents. See the list.

Ditech Financial, LLC Investment, Second-Home, and Non-Rescindable properties or when notated in special Instructions, 100% of the entire package MUST BE scanned/faxed back immediately and you would need to plan your schedule accordingly.

Freedom Mortgage- certain critical documents on all Freedom signings must be scanned/faxed back immediately.

Bank of America- certain documents on all Bank of America signings must be scanned/faxed back immediately and you would need to plan your schedule accordingly.

Wells Fargo- CRITICAL DOCS on all Wells Fargo signings MUST be scanned/faxed back immediately and you would need to plan your schedule accordingly.

All other lenders: Some lenders might require critical or all documents to be faxed back on case by case bases.
***Please be sure to review the Signing Agent Checklist for faxback requirements. Documents should be scanned/faxed back within 4hrs of completion of signing.
*** You must upload all documents to the order prior to closing/completing out order. If you complete the order prior to uploading the documents, the upload feature will not be available and a traditional faxback would be required at that time. (Quality issues will not be voided.

Will this app change your life? Has anyone used it?

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You might also like?

Apps that Notaries have never heard of that could change your life!
http://blog.123notary.com/?p=16311

Are notaries becoming unsnapped?
http://blog.123notary.com/?p=21244

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October 4, 2016

SnapDocs has a new feature for bank auto pay within 30 days

Tired of not getting paid on time? SnapDocs (our competitor) has a new feature which we think is helpful. I’m not sure how the feature is used, but you can arrange that companies will auto-pay you within 30 days. Most Notaries are tired of waiting, and not knowing when they will be paid. To be guaranteed payment, and not even have to deal with checks sounds like a wonderful arrangement. Ken has an even better arrangement which is getting paid Paypal up front.

I wonder how you guys would feel if 123notary had a system where slow paying companies would be denied our future search algorithms? That would eliminate a lot of the bad traffic from 123notary and give you only the best. I’m not sure that would help our site, or help you guys that much, but it would make your lives safer and perhaps more pleasant.

Let me know what you think

You might also like:

SnapDocs — all articles (string)
http://blog.123notary.com/?tag=snapdocs

You want to get paid well as a Notary, but do you merit a good rate?
http://blog.123notary.com/?p=16687

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August 2, 2016

How to find a Notary mentor

Many new Notaries want to set up shop and get going. The problem is that they don’t know how. They haven’t mastered their Notary skills and have no idea how to complete a signing or even get a signing. They need a mentor — and fast! But, how do you find a mentor? Actually, there are various types of mentors, and that is something more critical to understand than anything else.

You can get an actual human being who lives near you who can be your mentor. If you are lucky, they will let you tag along at signings and explain things to you. You could also find someone far away who can coach you. The problem is that most Notaries who are good at Notary work might not be good at teaching Notary work, and even if they are, they might not care about teaching you.

Those who are too close to you might see you as competition. We’ve had many stories on 123notary about how a mentor trained someone new out of the goodness of their heart. The next thing you know, that new Notary steals all (or a good portion) of their mentor’s clients and puts their mentor out of business. It has happened many times.

So, what type of mentors should you be looking for? We suggest finding many sources of knowledge and help, as you cannot depend fully on any particular source.

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1. Hotlines
NNA has an amazing hotline. They are great at helping out with technical questions about ID’s, credible witnesses, out of state forms, international issues, and more. 123notary does not have a hotline, but people routinely email us asking us questions and we are happy to help. Some people call Carmen at 123notary, and she is very seasoned in all aspects of the Notary and Signing Agent process.

2. Local Mentors
Get one in the next county over so you are not in direct competition with them. Mentors know that you might cut into their market share, so they will be unlikely to help you if you are within 30 miles. To be safe, you can consider 50 miles. If you can go out on a few signings with them, that might really help out as you will have hands on experience with the documents and procedure. Just make sure you do your studying first before you go out on an assignment, so you’ll have some knowledge about the documents. Seeing the documents a lot is different from having a solid knowledge about what the salient features of the documents. So, don’t fool yourself into a false sense of confidence.

3. Far away mentors
If you can find someone who is great at answering questions over the phone, but is too far away to actually visit. 123notary has many Elite Certified Notaries throughout the nation who are excellent. I think that NNA used to have an official list of mentors that was nationwide. I am not able to find that list on the web anymore. But, if you want to mentor, just post a reply to this article.

4. Courses
Many Notaries want a mentor when they haven’t actually studied. There is no substitute for book knowledge. It is hard to find a good mentor unless they like you. But, it is easy to find a book. 123notary offers loan signing courses that will get you started in about two weeks. You can take our online test and be officially 123notary certified which counts for a lot when advertising on our site. You will learn all the pertinent terms, all about the basic documents, signing procedures, marketing, and more.

5. Blogs
Many Notaries have caught on to the idea that they can get free knowledge and advice by reading blogs. NNA and 123notary have excellent blogs with great technical and marketing information in addition to entertaining stories, and more. To use the 123notary blog effectively, it is better that you understand how the categories work. Here are a few categories we recommend:

The 30 point course
http://blog.123notary.com/?cat=3442

Loan Signing 101
http://blog.123notary.com/?cat=2053

Hospital & Jail Signings
http://blog.123notary.com/?cat=3251

How to get work & Who is getting work
http://blog.123notary.com/?cat=3264

Best Humorous Posts
http://blog.123notary.com/?cat=3241

Technical & Legal
http://blog.123notary.com/?cat=3244

We also have many subcategories under Marketing, Humor, Popular Posts, types of documents, and more.

6. Companies that micromanage
I learned more about loan signing from Nation’s Direct than from anywhere else. They taught me the ropes and were there on the phone to get me through my first 100 signings. They don’t pay that much, and Notaries complain that they micromanage, but they are a great place for newbies to get started in my experience. We have a list of companies that hire beginners. Those companies might tell you more about loan signing than any “mentor.”

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You might also like:

Companies that hire NEW signing agents!
http://blog.123notary.com/?p=7059

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July 14, 2016

The UPS Quandry

Filed under: Business Tips,Popular on Linked In — Tags: , — admin @ 11:13 pm

QUESTION
You were given an airbill for UPS. There is a UPS box near you but no UPS station. However, there is a Fedex station nearby that you could use if you paid for the package. The loan is critical and won’t fund if the paperwork doesn’t arrive on time. It None of the contact people on your list are available for an inquiry. Should you use the UPS airbill as instructed, use the Fedex Station or wait until the next day to ask for further instructions?

I liked the venue question. That is a great example of how a wrong instruction could ruin the loan. When to be insubordinate!

ANSWER
NEVER add your own money for shipping; we are not in the favor or money lending business; they will appreciate but it becomes nearly impossible to be repaid.
“The loan is critical” – that is OPP (Other Peoples Problems); we work with what we are given.
As the UPS will not go out that evening it can be sent the next day; wait till next day – converse – and probably earn an additional scanning fee.

The scenario need the following assumptions added:

The UPS station is 30 miles away, it’s late in the day – you might make it and you might not.
The UPS box shows the daily pickup has already been made.
Your client is a new one, that you did not work with before, thus no trust relationship.

You might also like:

Should you send the Fedex right away?
http://blog.123notary.com/?p=16166

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May 10, 2016

Apps that Notaries have never heard of that could change your life

Here are some apps I researched that you might really like. The last app article we wrote was so popular, that we decided to create another one. Let us know which apps you are most “apt” to use in the future!

ORGANIZATIONAL

The 16 best scheduling apps
Just see this list and decide for yourself which one you like the most!
https://zapier.com/blog/best-meeting-scheduler-apps/

4 best shipping apps
These can be used with UPS, Fedex and other carriers. Read the list for yourself.
http://www.entrepreneur.com/article/224495

Wave
https://www.waveapps.com/
Create invoices wherever you are using your i-phone. Don’t wait until you get back home to bill that signing company, wave them an invoice right when you drop the package at Fedex. Wave will tell you if your invoices are past due, or have been viewed.

MileIQ
https://dashboard.mileiq.com
Track your miles for the IRS tax deductions with this app.

MileBug
http://milebug.com/
Keep a log and track your expenses on this popular app.

Evernote
https://evernote.com/?var=2
Evernote is a modern workplace that helps you can write notes of any type from lists, to research projects, to articles written by yourself or ones you found on the web.

NAVIGATION

On The Go Map
http://onthegomap.com/#/create
Map your route with On The Go Map with ease. You can even send it to your clients at a touch of a button.

Inrix
http://intrix.com/
Check road conditions at a glance. Map routes, get traffic maps and road alerts.

Waze
https://www.waze.com/
This app is a GPS, and community based traffic and navigation app. Waze will also help you find the cheapest gas on your route.

Beat the Traffic
https://www.beatthetraffic.com/
This app will tell you which route has the least traffic.

GENERAL

Lockify
https://lockify.com/
Send information to your clients encrypted. That way you ensure the confidentiality of the information just in case. Nobody has the key to your info — not even lockify. Your secrets will be bound, sequential, and under lock and key — all lockified up!

123notary.com/s
123notary.com/s
Look up signing company reviews. 123notary already has this for i-phones. It is a page, not an app, but what is the difference right? www.123notary.com/s

Gas Prices in US, Canada
https://chrome.google.com/webstore/detail/gas-prices-in-us-canada/ogiokghpcdfhbhfpmaapaniooojfigga?hl=en
This app helps you find out what up to date gas prices are like in any neighborhood in North America. Of course with gas getting so cheap, perhaps we don’t really need that app appter all…

TRANSLATION

iTranslate
http://itranslateapp.com/
Get Notary documents translated with this app. But, beware, not all computers translate as well as a professional human translator.

Google Translate
https://translate.google.com/
This is one of the most renowned hi-tech translation devices. Try it — it doesn’t cost anything.

iHandy
http://www.ihandysoft.com/apps.html
This app will help you translate directly from one language to the other. Just write a word or phrase in the box. It might really help when you have to ask your signer to raise their right hand and swear under Oath. “Tu jura esta documento es correcto?” “Oh, Ci….”

FICTIONAL APPS WE MADE UP

Notaryz
Find a Notary who does it all, and compare scores on standardized tests as well. (sorry, fictional app just for fun.)

Kullect
Trouble getting paid from signing companies? Use Kullect and let us do the work. We’ll harrass the signing companies until they pay you.

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You might also like:

Startup apps that could ruin the notary business
http://blog.123notary.com/?p=16579

New Apps for the iPhone7 that you’ve never dreamed of
http://blog.123notary.com/?p=10977

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January 12, 2016

Notary: The Art of the Decline — To new Jobs

Notary: the Art of the Decline – To new Notary Jobs
In a prior rant, I rambled on about declining to perform illegal activities; they definitely deserve and should always receive an unqualified NO. Here I will focus my oft grammatically incorrect scribbles at the decline. Nobody can accept every assignment offered, nor should they attempt to.

Why decline? The reasons are legion. For whatever reason, you do not want to accept the task that is being presented by the caller. Your key objective here should be to leave a pleasant and competent impression. Perhaps that 40$ lowballer will remember the great impression you gave and call you for a more realistic assignment at a later date. Your objective should not be to “get rid of the caller as soon as possible”. Each call is an opportunity to market your abilities.

It takes a lot less time to give some procedural advice over the phone than to do the job. Take a few minutes with the caller and showcase your knowledge. That works better with individuals than signing services. Perhaps your decline can morph into a postponement to a later date. As a minimum you should steer the caller to finding someone available. It’s not apparent to you, my reader; but that exact situation just happened to me. The caller needed a Will notarized, and unfortunately it needed to be done very soon. I do not qualify as the signature of the testator, the person who the will is for; must be notarized. In NY State, by a person who is both a Notary & Attorney. Having had similar calls in the past, I was able to direct the caller to a solution.

Sometimes the issues are much more complex. There are many ways to process the various documents that cross my path. Giving procedural, not legal advice is, to me; a proper form of public service. As notaries we understand our state laws and procedures. Sharing, to a caller some information on “what options you have that I am familiar with” does no harm. Of course some “trade secrets” are reserved for me to utilize. Giving “some” help is better than none.

Perhaps you have virtually no time at all to spend with the caller. It takes but a moment to tell them about http://123notary.com and perhaps Notary Rotary and Notary Café. Take a moment more to suggest the caller search using the zip code where the notary will be going. Often the caller thinks / assumes you are a walk in facility; and that is what they are seeking. I tell those callers that notaries are “sometimes” found at banks, pharmacies and law offices. No matter how little time you can allocate to the caller; you are always able to give some useful information. That will “mark” you as being helpful and caring; possibly the one to call for the next need.

No, I did not read “The Art of the Deal” by you know who; perhaps I should. But, I don’t think my notary function requires much deal making. Nor does it require declining many job requests. Some, yes; but not many. Thus “The Art of the Decline” will not be published by me. It all boils down to just being helpful. Make it clear you cannot accept the job, specifically say it’s not a money issue; you have “other” reasons for not being available. You really don’t need to give an exact reason; I simply say that I am “not available”.

Pay as much attention to your projected image with declines as you do with accepts. Think of it as contact with a potential future client. Perhaps a referral to a known to be competent “rival” is in order – and such arrangements often become bidirectional, a mutual advantage.

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You might also like:

Decline profitable junk work
http://blog.123notary.com/?p=15495

The Right to Decline Notarization
http://blog.123notary.com/?p=14664

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