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October 18, 2016

FASS has a brand new app

FASS has a new Faxing App you can download. This app is so important since so much faxing is required. I don’t know how the app is used since I don’t do faxing anymore. But, the following banks below require fax backs on many of their documents. See the list.

Ditech Financial, LLC Investment, Second-Home, and Non-Rescindable properties or when notated in special Instructions, 100% of the entire package MUST BE scanned/faxed back immediately and you would need to plan your schedule accordingly.

Freedom Mortgage- certain critical documents on all Freedom signings must be scanned/faxed back immediately.

Bank of America- certain documents on all Bank of America signings must be scanned/faxed back immediately and you would need to plan your schedule accordingly.

Wells Fargo- CRITICAL DOCS on all Wells Fargo signings MUST be scanned/faxed back immediately and you would need to plan your schedule accordingly.

All other lenders: Some lenders might require critical or all documents to be faxed back on case by case bases.
***Please be sure to review the Signing Agent Checklist for faxback requirements. Documents should be scanned/faxed back within 4hrs of completion of signing.
*** You must upload all documents to the order prior to closing/completing out order. If you complete the order prior to uploading the documents, the upload feature will not be available and a traditional faxback would be required at that time. (Quality issues will not be voided.

Will this app change your life? Has anyone used it?


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  1. I have not heard of an “app” from FASS. They did release a new version of their website which includes the ability to upload PDF documents post closing.

    Comment by John Axt — October 30, 2016 @ 1:11 pm

  2. FASS needs much more than a Faxback App. They need a complete overhaul of their IT Department

    Comment by Bill Kremet — October 30, 2016 @ 2:37 pm

  3. We’re required to spend more and more time faxing back, and the pay rate has dropped. Not a good combination when you consider in the time it takes me to fax all the docs back, I could be out earning another low pay rate.

    Comment by Bryce — October 30, 2016 @ 2:49 pm

  4. I do Signings for Fass regularly and havent heard of the app either, but yes there web site does have an upload for scan faxing.

    Xome Signings does have an app and its feature has a photo scan, which I used a couple if times, but there email scan upload is easier as the same withh Fass.

    Comment by Angela — October 30, 2016 @ 3:46 pm

  5. I dumped FASS a couple of years ago. Too much work, too little pay and when something goes wrong, they don’t back their notaries.

    Comment by Faye — October 30, 2016 @ 11:57 pm

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