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January 30, 2016

11 Best Title & Escrow Companies

We publish regular information on signing companies, but here is a refreshing new list of great Title & Escrow companies to work for!

A-1 Title Professional Services
http://www.123notary.com/signco-idv.asp?sid=914&A%2D1+Title+Professional+Services#sthash.DHyIFJGm.dpuf

AMC Settlement Service
http://www.123notary.com/signco-idv.asp?sid=148&AMC+Settlement+Service#sthash.DHyIFJGm.dpuf

Homefront Escrow, Inc.
http://www.123notary.com/signco-idv.asp?sid=977&Homefront+Escrow%2C+Inc#sthash.DHyIFJGm.dpuf

Meymax Title
http://www.123notary.com/signco-idv.asp?sid=309&MeyMax+Title+Agency+of+Ohio+LLC#sthash.DHyIFJGm.dpuf

Midwest Mortgage Services
http://www.123notary.com/signco-idv.asp?sid=937&Midwest+Mortgage+Services#sthash.DHyIFJGm.dpuf

Old Republic Title
http://www.123notary.com/signco-idv.asp?sid=906&Old+Republic+National+Title+Insurance+Company#sthash.DHyIFJGm.dpuf

Performance Title
http://www.123notary.com/signco-idv.asp?sid=39&Performance+Title#sthash.DHyIFJGm.dpuf

Professional Debt Settlement Services
http://www.123notary.com/signco-idv.asp?sid=1076&Professional+Debt+Settlement+Services#sthash.DHyIFJGm.dpuf

Timios Title
http://www.123notary.com/signco-idv.asp?sid=864&Timios+Title#sthash.DHyIFJGm.dpuf

Title Source
http://www.123notary.com/signco-idv.asp?sid=610&Title+Source#sthash.DHyIFJGm.dpuf

True Concept Title
http://www.123notary.com/signco-idv.asp?sid=833&True+Concept+Title#sthash.DHyIFJGm.dpuf

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December 19, 2015

2015 List of Title & Escrow Companies

Capital Title
http://www.123notary.com/signco-idv.asp?sid=998&Capital+Title

Chicago Title
http://www.123notary.com/signco-idv.asp?sid=304&Chicago+Title

Client First Settlement Funding
http://www.123notary.com/signco-idv.asp?sid=870&Client+First+Settlement+Funding

Convenient Settlement Services
http://www.123notary.com/signco-idv.asp?sid=877&Convenient+Settlement+Services

Crystal Settlement Services
http://www.123notary.com/signco-idv.asp?sid=1125&Crystal+Settlement+Services

DB Title, LLC
http://www.123notary.com/signco-idv.asp?sid=1175&DB+Title%2C+LLC

DRI Title & Escrow
http://www.123notary.com/signco-idv.asp?sid=986&DRI+Title+%26+Escrow

Finiti Title
http://www.123notary.com/signco-idv.asp?sid=829&Finiti+Title%2C+LLC

First Service Title
http://www.123notary.com/signco-idv.asp?sid=867&First+Service+Title

Homefront Escrow, Inc.
http://www.123notary.com/signco-idv.asp?sid=977&Homefront+Escrow%2C+Inc

LandSel Title Agency, Inc.
http://www.123notary.com/signco-idv.asp?sid=344&LandSel+Title+Agency%2C+Inc

Landmark Title
http://www.123notary.com/signco-idv.asp?sid=1171&Landmark+Title

Lender Title Solutions
http://www.123notary.com/signco-idv.asp?sid=1200&Lender+Title+Solutions

Meymax Title Agency of Ohio, LLC
http://www.123notary.com/signco-idv.asp?sid=309&MeyMax+Title+Agency+of+Ohio+LLC

Monroe Title Insurance Corp.
http://www.123notary.com/signco-idv.asp?sid=49&Monroe+Title+Insurance+Corp%2E

Moritz Title Company, LLC
http://www.123notary.com/signco-idv.asp?sid=883&Moritz+Title+Company%2C+LLC

National Title Solutions
http://www.123notary.com/signco-idv.asp?sid=1012&National+Title+Solutions

National TitleNet, LLC
http://www.123notary.com/signco-idv.asp?sid=8&National+TitleNet%2C+LLC

New House Title
http://www.123notary.com/signco-idv.asp?sid=1167&New+House+Title

Northpoint Title
http://www.123notary.com/signco-idv.asp?sid=810&Northpoint+Title

Old Republic National Title Insurance Company
http://www.123notary.com/signco-idv.asp?sid=906&Old+Republic+National+Title+Insurance+Company

Peachtree Settlements
http://www.123notary.com/signco-idv.asp?sid=103&Peachtree+Settlements

Performance Title
http://www.123notary.com/signco-idv.asp?sid=39&Performance+Title

Preferred Choice Escrow
http://www.123notary.com/signco-idv.asp?sid=816&Preferred+Choice+Escrow

Professional Settlement Services
http://www.123notary.com/signco-idv.asp?sid=960&Professional+Settlement+Services

Providence Title
http://www.123notary.com/signco-idv.asp?sid=820&Providence+Title

Quality Title Agency
http://www.123notary.com/signco-idv.asp?sid=712&Quality+Title+Agency

Ravenswood Title
http://www.123notary.com/signco-idv.asp?sid=1065&Ravenswood+Title

Residential Title & Escrow
http://www.123notary.com/signco-idv.asp?sid=1009&Residential+Title+%26+Escrow

Reunion Title
http://www.123notary.com/signco-idv.asp?sid=1033&Reunion+Title

Silk Abstract
http://www.123notary.com/signco-idv.asp?sid=702&Silk+Abstract

So Cal Escrow Center, Inc.
http://www.123notary.com/signco-idv.asp?sid=348&So+Cal+Escrow+Center%2C+Inc%2E

Stewart Title — Tumwater, WA
http://www.123notary.com/signco-idv.asp?sid=1138&Stewart+Title+%2D+Tumwater%2C+WA

Superior Abstract & Title
http://www.123notary.com/signco-idv.asp?sid=1135&Superior+Abstract+%26+Title

TranStar National Title
http://www.123notary.com/signco-idv.asp?sid=903&TranStar+National+Title

US Title Agency
http://www.123notary.com/signco-idv.asp?sid=678&US+Title+Agency

Vantage Point Title
http://www.123notary.com/signco-idv.asp?sid=918&Vantage+Point+Title

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October 31, 2015

2015 Best Title & Escrow Companies

Unfortunately, when I created this list, I didn’t realize that over half of the companies had not been commented on in two years. So, I had to shorten the list quite a bit. Here is what’s left of it!

MeyMax Title Agency of Ohio, LLC
One Notary was happy that they got paid their late fee! That’s unheard of in this business!
http://www.123notary.com/signco-idv.asp?sid=309&MeyMax+Title+Agency+of+Ohio+LLC

Performance Title
Notaries were concerned about the application and its wording. However, reviews are generally positive about this company.
http://www.123notary.com/signco-idv.asp?sid=39&Performance+Title

Professional Settlement Services
Notaries didn’t like the low fees offered. But, there are more positive than negative reviews for this company.
http://www.123notary.com/signco-idv.asp?sid=960&Professional+Settlement+Services

Silk Abstract
Easy to work for and prompt payment. Sounds good to me!
http://www.123notary.com/signco-idv.asp?sid=702&Silk+Abstract

Transtar National Title
One notary says, “Wish all mine were like Transtar and that they had more in my area.”
http://www.123notary.com/signco-idv.asp?sid=903&TranStar+National+Title

Timios Title
Many Notaries claim this is their favorite
http://www.123notary.com/forum/topic.asp?TOPIC_ID=4907&SearchTerms=timios+title

Title Source
This is one of the most popular title companies out there.
http://www.123notary.com/signco-idv.asp?sid=610&Title+Source

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LSI bought by ServiceLink?
http://blog.123notary.com/?p=15278

Best Signing Company Gossip
http://blog.123notary.com/?p=14876

What’s the difference between 16 clicks a day and 100?
http://blog.123notary.com/?p=13185

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January 18, 2022

Low-Ball Signing Co’s? How to get biz directly from Title

Originally published many years ago

Do you get business from low-ball signing companies? Are you sick of it? Aren’t we all.
Notaries do a lot of reactive posts about bad offers, but look at it from a different point of view. Let’s be proactive instead of reactive here.

First of all, it doesn’t matter how many bad offers you get as long as you get a few good offers.

Second of all, if you have little experience or training as a signing agent, you are not entitled to anything better than a low-ball offer.

Third, consider this. Some notaries are saying that low-ball signing companies need notaries more than notaries need them. I think that if this were true, that no notary would work for them. Yet, notaries do work for them. However, if you have had it up to here with these bad offers, here is a not too sophisticated strategy that can get these guys to stop bothering you.

Take an offer from a low-ball signing company. Do a nice job with a smile. Do all the fax-backs, etc. Then, find out who the Title company is who offered this job to the signing company. Contact the Title company directly and offer them your services directly at a reasonable price.

Keep in mind that signing companies are in business for a reason. If they charge $150 and pay the notaries $60, why do Title companies use them in the first place? Signing companies can take huge quantities of work off the shoulders of Title companies with a 100% reliability rate. They not only supervise the work, but they guarantee that all of thework will get done correctly and on time, otherwise they get fired. But, what if you are a responsible notary who is a better quality notary than what those signign companies use and charge $85 to work direct with Title. Okay, that’s not enough. What about $95? Think about it. Make your offer attractive to Title and you can “steal” some Title companies away from these nitwits who keep texting you! Teach them a lesson.

On the other hand, I do not recommend contacting Title companies directly unless you have signed at least 700 loans, are certified by at least three agencies, and have a very stellar track record. Title companies don’t play around with beginner’s luck — they want professionals!

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If you contact Title companies directly, what do they want?
http://blog.123notary.com/?p=16110

A newbie at a Title company
http://blog.123notary.com/?p=15774

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November 20, 2020

When a Title company lies to you

Originally posted July 31 2017

In real life, people lie. It is unethical, and should be avoided. After all, your actions determine the type of world you live in. Every time you perform an action, you should ask yourself, if everybody did what I am going to do, would that be the type of world I want to live in?

But, what types of lies do Title companies tell you? You would be surprised.

One Notary had an incident where she was told she forgot to put a stamp on a particular acknowledgment for a document. After checking her records for that particular loan, it turned out there was no document by that name in the package — she had been lied to! (gasp)

Another Notary was told that they did not need to have the borrowers sign the 1003 Universal Loan Application. There are multiple places to sign. After the fact that Notary got in trouble for not having it signed. If you get unusual instructions that don’t seem right, better get them in writing, or perhaps just rely on your instincts (if you have instincts — what am I a cat?)

One Notary keeps a copy of all the documents in a package on a flash drive to prove if a document wasn’t really in a particular package.

Once an Escrow officer with bubbly handwriting forged my signature and made a photocopy of my seal. I explained to the investigating officer that I don’t make bubbles to dot my i’s, and that it must have been done by a 19 year old girl in his office who goofed on something and had to get something notarized fast!

I heard that once a Title company claimed that a copy of the ID was not included in the package. Keep in mind that multiple hands touch loan documents at title companies, and it is possible for one of those hands to misplace a document in the shuffle.

Lost cashier’s checks? I always attach these to a piece of paper and put it in the front of the package so they won’t get lost. But, title companies still lose $10,000 checks. You just can’t just Mortgage professionals. Half of them are a bunch of dummies! And they normally fail my test too after they convince me how smart they are!

The truth is that you might be asked to go out free of charge to redo the document that you “missed.” What a corrupt way to con a Notary. I missed two seals in 4000 signings in my signing career. So, I might not believe them if they claimed I missed something. I triple checked my work. Only when there was a confusion on a day I was tired and running around like a chicken with its head cut off — that is the only time I might have made a mistake of some sort.

And by the way — it is illegal to send a loose Acknowledgment in the mail if it is stamped. It needs to be stapled to the document it is associated with.

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The way you treat Jeremy might be the same way you treat title
http://blog.123notary.com/?p=19590

WFG National Title Insurance Company
http://blog.123notary.com/?p=19211

Protecting yourself with a contract
http://blog.123notary.com/?p=2593

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October 14, 2020

Good Signing Companies – a thorough list

Filed under: Best Signing Companies — admin @ 12:08 pm

Originally posted in 2018.

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A Quality Signing Services
Boca Raton, FL

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Above and Beyond Closings
Lake Zurich, Il

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Accountable Agents, LLC
Reading, PA
http://www.123notary.com/signco-idv.asp?sid=1258&Accountable+Agents

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Accurate Closing Services
Walnut, CA

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Accurate Group
Charlotte, NC
http://www.123notary.com/signco-idv.asp?sid=1224&Accurate+Group

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All Star Title
Baltimore, MD

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AMC Settlement Services
Coraopolis, PA

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America’s Best Closers
Tampa, FL
http://www.123notary.com/signco-idv.asp?sid=26&Americas+Best+Closers

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Ancona Title and Escrow
White Bear Lake, MN

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APAT Real Estate Settlement Services, LLC
Winter Garden, FL
http://www.123notary.com/signco-idv.asp?sid=719&APAT+Settlement+Services%2C+Inc%2E

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ASAP Signing Services, LLC
Citrus Heights, CA

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ATS Document Services
Long Beach, CA

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Avenue 365 Lender Services
Plymouth Meeting, PA

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Bankserv, Inc
Yorba Linda, CA
http://www.123notary.com/signco-idv.asp?sid=104&Bancserv

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Blue Sky Closings
Tampa, FL
http://www.123notary.com/signco-idv.asp?sid=886&Blue+Sky+Closings

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Brooks Closing Service
Slatington, PA

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Central Signing Service
Grants Pass, OR
http://www.123notary.com/signco-idv.asp?sid=12&Central+Signing+Service+AKA+Initial+Here

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Champion Title & Settlements
Potomac Falls, VA

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Clear to Close Title Services, LLC
Coconut Creek, FL

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Close It Fast.com
Rumson, NJ

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Closed For You
Lewis Center, OH

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Convenient Closing Services
Mt. Laurel, NJ
http://www.123notary.com/signco-idv.asp?sid=62&Convenient+Closing+Services

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Cornerstone Signing Service, Inc.
Searcy, AR

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CRES Closers
Ashville, NC

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Cykix Closing Agent Services
Mt. Hermon, CA
http://www.123notary.com/signco-idv.asp?sid=1026&Cykix

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Diamond Star Notaries, LLC
San Jose, CA
http://www.123notary.com/signco-idv.asp?sid=1236&Diamond+Star+Notaries

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Direct Closers
Orange, CA
http://www.123notary.com/signco-idv.asp?sid=967&Direct+Closers

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Door2Door Docs
Nipomo, CA
http://www.123notary.com/signco-idv.asp?sid=933&Door+to+Door+Documents

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East Coast Abstract
Ivyland, PA

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Equity National Title Insurance Company
East Providence, RI
http://www.123notary.com/signco-idv.asp?sid=813&Equity+National+Title+%26+Closing+Services
Excel Notary, Inc.
Glendale, AZ

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Executive Notary Services, LLC
Dallas, TX

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Executive Signing Services, Inc.
Gilbert, AZ

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Express Signatures
El Segundo, CA

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First Class Signing
Pleasanton, CA
http://www.123notary.com/signco-idv.asp?sid=1014&First+Class+Signing+Service
First National Signings, Inc.
Santa Ana, CA

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First Preference Signing, LLC
Lakewood, CO

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Inscribing Persuits, LLC
Farmington, UT
http://www.123notary.com/signco-idv.asp?sid=6&Inscribing+Pursuits+Document+Service

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Integrated Real Estate Processing
Pittsburgh, PA

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JM Adjustment Services, LLC
Clinton Township, MI

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JMT Document Service
Visalia, CA
http://www.123notary.com/signco-idv.asp?sid=313&JMT

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Kelley’s Mobile Notary Service
Houston, TX
http://www.123notary.com/signco-idv.asp?sid=1083&Kelley%27s+Mobile+Notary

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Loan Doc Express, Inc.
Phoenix, AZ

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LSI
Moon Township, PA
http://www.123notary.com/signco-idv.asp?sid=125&LSI+-+A+Fidelity+National+Information+Services+Company

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Madison Credit Management Services
Cherry Hill, NJ

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Maverick Signings
Mission Viejo, CA
http://www.123notary.com/signco-idv.asp?sid=963&Maverick+Signings

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Merritt Services, Inc.
St. Johns, FL

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Metro Inspections
Glendale, AZ
http://www.123notary.com/signco-idv.asp?sid=899&Metro+Inspections+AZ

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Meymax Title
Columbus, OH
http://www.123notary.com/signco-idv.asp?sid=309&MeyMax+Title+Agency+of+Ohio+LLC

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Mortgage Closings, Inc.
Owosso, MI

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Mortgage Information Services
Cleveland, OH

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National Closing Solutions
Roseville, CA

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Negretes Notary Service, Inc.
Mansfield, OH

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Netco
St. Charles, MO

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Northstar Notary
Huntington Beach, CA

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Notaries in Motion
Corona, CA

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Notary Junction
Irving, TX

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Notary on Call
San Diego, CA
http://www.123notary.com/signco-idv.asp?sid=1067&Notary+on+Call

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Novation Capital
West Palm Beach, FL

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OCM Financial Group, Inc.
Overland Park, KS

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Old Republic National Title Insurance Company
Akron, MI
http://www.123notary.com/signco-idv.asp?sid=906&Old+Republic+National+Title+Insurance+Company

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OS National, LLC
Duluth, GA
http://www.123notary.com/signco-idv.asp?sid=1182&OS+National%2C+LLC

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Pacific Alliance Notary Service
Vista, CA

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Patriot Title Agency
Canton, OH

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Peachtree Settlement Funding
Boca Raton, FL

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Performance Title, Inc
Bay St. Louis, MS

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Premier Reverse Closings
Rocklin, CA

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PRISM Title
Des Plaines, IL

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Pro Mobile Notary
Novato, CA

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ProLink Signing Service
San Jose, CA

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Propel Financial Services
San Antonio, TX

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Real Advantage, LLC
Pittsburgh, PA

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Reltco, Inc.
Tampa, FL
http://www.123notary.com/signco-idv.asp?sid=1180&Reltco%2C+Inc%2E

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Res Title
Westborough, MA

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Right Now Notary
Carrollton, TX

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RM Signing, LLC
San Diego, CA

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Robyn Allen
High Springs, FL

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S&P Closings
Asheville, NC
http://www.123notary.com/signco-idv.asp?sid=958&S%26P+Closings

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Safe Signings
Fullerton, CA

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Signature Closers, LLC
Columbus, OH
http://www.123notary.com/signco-idv.asp?sid=879&Signature+Closers%2C+LLC

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SLB Signing Services
Deland, FL

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Speedy Notary and Document Signing
Beverly Hills, CA
http://www.123notary.com/signco-idv.asp?sid=830&Speedy+Notary+%26+Doc+Signings

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Statewide Document Services, Inc.
Indianapolis, IN
http://www.123notary.com/signco-idv.asp?sid=1244&Statewide+Document+Services

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Superior Notary Services
Wylie, TX
http://www.123notary.com/signco-idv.asp?sid=932&Superior+Notary+Services

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Superior Signing Service
Ladera Ranch, CA

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The Doc Signers
Phoenix, AZ
http://www.123notary.com/signco-idv.asp?sid=949&The+Doc+Signers

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The Ink, A Signing Company
San Diego, CA

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The Notary Company
Yuba City, CA

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Ticor Title co.
Tustin, CA
http://www.123notary.com/signco-idv.asp?sid=502&Ticor+Title

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Timios, Inc.
Westlake Village, CA
http://www.123notary.com/signco-idv.asp?sid=864&Timios+Title

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Title Source, Inc.
Detroit, MI
http://www.123notary.com/signco-idv.asp?sid=610&Title+Source

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TitlePlus, LLC
Baton Rouge, LA

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TMR Notary Services
Brea, CA

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Trinity Document Solutions
Trinity, FL

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True Concept Title
Clearwater, FL
http://www.123notary.com/signco-idv.asp?sid=833&True+Concept+Title

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US Certified Signers
Sacramento, CA
http://www.123notary.com/signco-idv.asp?sid=1266&US+Certified+Signers

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UST Global
Moon Township, PA

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Vantage Land Title
Vandalia, OH

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Watermark Services, Inc.
Folsom, CA

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World Wide Settlements
Rockville, MD

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X Marks the Spot Signing Services
St. Augustine, FL
http://www.123notary.com/signco-idv.asp?sid=224&X+Marks+The+Spot

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Xpress Title Services, LLC
Towson, MD
http://www.123notary.com/signco-idv.asp?sid=1272&XPress+Title+Services

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Opinions about Snapdocs in the forum & blog comments
http://blog.123notary.com/?p=21299

Aug 2018 signing company gossip
http://blog.123notary.com/?p=21087

Notary Marketing 102 – a free notary marketing course
http://blog.123notary.com/?p=19774

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May 23, 2020

Which signing companies are good to work for?

Filed under: Signing Company Gossip — admin @ 9:55 pm

If you are a new signing agent and want to learn who to work for, or more important who NOT to work for, there are various forums out there with information.

Notary Rotary has the most information about signing companies and ratings for signing companies with one to five stars as the rating system.

123notary has a list of signing companies with reviews that are positive, negative and neutral and then links to forum posts with commentary about those particular companies.

If you work for new companies, it is imperative that you check them out one by one BEFORE committing to a job otherwise you will get ripped off. Extending credit to people who don’t pay is a losing proposition.

Title companies are a little harder to check up on as there are so many of them and their volume of work tends to be low enough that there is little published material on more than a few dozen of them. The other problem is they are branches of bigger companies and some branches are more reputable than others.

So, basically do your homework and good luck!

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January 18, 2020

Jeremy’s tips helped a Notary with title

Filed under: Business Tips — admin @ 9:32 am

I just talked to a Notary in San Diego about an upgrade. She was the star of the show and I gave her a huge discount as a result. She said that she used to think I am mean, but now realizes that all of the tips I gave her personally and gave via my courses really helped her with title companies and helped her to be a better Notary (and a better person.)

1. Using clean acknowledgements instead of doing cross-outs helped her be a lot more popular with her title clients. Not all companies appreciate clean work, but her clients did. Cross-outs are messy and can lead to complications when financial companies sell loans, and can also cause confusion if a loan ever goes to court which is rare, but happens.

2. I reminded her many times to get reviews, and she followed that piece of advice and all of my other advice and has the highest points in my points algorithm of almost any notary on the site. The reviews got her a lot of business and she keeps getting new ones too which is key.

3. My tips in general made her a better Notary because she is never sloppy about anything, understands the intricacies of all Notary and signing procedures, and always asks for clarification when necessary. Being meticulous as a result of her education with me made her more popular with her title clients.

So, if you are in doubt about what to do with your Notary situations, listen to what Jeremy and Carmen say as a general rule because we are experienced and know how to handle most situations cleanly and effectively.

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April 9, 2019

He lost his 123notary certification and calls from Title dropped to nothing overnight

Filed under: Certification & Communication Skills — admin @ 10:02 am

I just talked to a Notary who is on our directory. He was certified, but failed his re-certification test. I had to ask him to study some more before I could recertify him. He said that the minute I took his certification away that calls from Title companies dropped to nothing right away. He was receiving four calls per week from title and then …. nothing…

When I talk to title companies the standard line is that they don’t care about certification. Their mouth says no, but their clicks say yes. The fact is that who they hire is based on a lot of things, and those criteria depend on the individual title agent. But, many people do value our certification especially now that we cleaned it up.

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March 15, 2019

Dr. Phil moderates dispute: Notaries vs. Signing Companies

Dr. PHIL: You have asked me to moderate your ongoing dispute between Notaries and signing companies. I hope that we will have a fruitful session and resolve some of your issues.

FRANK: Thank you Dr. Phil. We Notaries have been complaining for years about low-ball fees. We are sick of it and want to get paid what we deserve.

SAMANTHA: Thank you Dr. Phil. We signing companies used to have better quality Notaries to work for us. In the last several years, the quality keeps going down and down. We feel we shouldn’t have to pay much money to these Notaries who in our opinion, should not be commissioned in the first place.

FRANK: If you want better quality Notaries you are not going to get them based on what you pay.

SAMANTHA: Well, if you want more money, you won’t get it with your communication and notary skills.

Dr. PHIL: Which came first, the chicken or the egg? This conversation isn’t going anywhere. Now, Frank, I don’t know what your level of competency is as a Notary Public. If you want to get paid good money, you have to be good at what you do.

FRANK: Oh, I’m good at what I do.

SAMANTHA: No he’s not. He claims to be good at what he does. We tested him and he got 30% on our test which is so easy, high-school student could pass. We only hire him because the other Notaries are either just as bad, or charge a lot more.

Dr. PHIL: Too bad you don’t get paid for deluding yourself, you’re good at that. Now, you think you are good at what you do, but Samantha here has given you a standardized test and you failed. How can you call yourself a great Notary when you failed a very basic sounding standardized test?

FRANK: Well that’s because I’m anything but a standard Notary. And by the way, you’re just as bad as she is.

Dr. PHIL: Well, what do you think your average standard person is going to think if they know you failed your test?

FRANK: They’ll think I’m an idiot.

Dr. PHIL: So, do you think someone functioning at the level of an idiot deserves high pay? Do you think they deserve to be hired at all? Would you hire someone who failed a professional exam?

FRANK: Oh, well now that you put it that way. Hmmm. Well I thought I was good at what I did. I don’t get complaints?

Dr. PHIL: You have a complaint sitting right next to you. Do you think you’re being honest with yourself?

FRANK: In all honesty, yes… wait, can I start being honest now? Well at least I thought I was being honest with my self.

Dr. PHIL: The fact remains that you are not honest with yourself about how you are severely lacking in your knowledge of notary and signing basics. Those that hire you are not happy about that fact. They will never pay you much as long as you don’t live up to their expectations.

FRANK: What about my expectations?

SAMANTHA: We put up with this type of attitude to save $50 per signing. If we didn’t do that, we would not be able to turn a profit.

Dr. PHIL: Well you get what you pay for. Frank here is not living in reality and exhibits no willingness to learn his profession to the point where he seems hireable. Now, let me ask you a few questions Samantha. How often do the Notaries you hire make mistakes and what are the potential damages to your finances when they do make mistakes? Try to give me as many realistic scenarios as possible.

SAMANTHA: When we hire new Notaries, we screen them out first to get rid of the ones that sound really bad on the phone. The ones we hire, we encounter a 3% error rate, at least with the new hires.

Dr. PHIL: And what are the damages?

SAMANTHA: It’s really hard to say. Sometimes we have to resign. Other times we have to redraw documents. Once , a client lost his lock. But, in one isolated incident, an identity thief was notarized with a fake ID that a good Notary would have spotted. That cost us $20,000 and time in court.

Dr. PHIL: So, that sounds dangerous to me. What is the average cost of a notary mistake, all factors considered?

SAMANTHA: After doing the math, it looks like the average mistake might cost $400. Since mistakes only happen 3% of the time the cost per average job hiring questionable notaries might be $12. We are saving a lot more than $12 to hire cheaper Notaries so it seems worth it to me.

Dr. PHIL: What about the cost to your reputation and the risk of losing clients because you hire less than perfect Notaries?

SAMANTHA: That is always an issue, but since we clean up problems quickly, we haven’t lost more than a few clients. But, that does seem to be a bigger issue. How many Title Company clients have we lost due to the quality of the Notaries we have hired, and how many more would we retain or attract if we used better Notaries. It might be worth $30 extra to hire a better Notary.

FRANK: Now, I’m out of business for sure.

SAMANTHA: Unless you study. It wouldn’t kill you to crack a book.

FRANK: It might.

Dr. PHIL: It looks like we have had a good discussion here. I have learned something, and I think you, Samantha have learned more about the various factors in this complicated equation of who you hire, how much you pay them, and why. Now, Frank, have you also learned that you need to study more to be able to pass standardized tests to make a good impression on people who hire you?

FRANK: 123notary is the only entity who has quizzed me recently, and they are a directory. They don’t even hire people. I don’t think anyone else cares if I know anything, so why should I care?

Dr. PHIL: If you want to get more work at higher prices, you should care. I read an article that says that 123notary certified signers make $8 more per signing and get a heck of a lot more work.

You might also like:

Marriage Therapy for Notaries
http://blog.123notary.com/?p=21220

Bikers on Boats; Notaries heisting signatures
http://blog.123notary.com/?p=21160

Notarization on the Steve Harvey Show
http://blog.123notary.com/?p=13704

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