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September 30, 2015

LSI bought by ServiceLink?

Filed under: General Stories — Tags: , , — admin @ 12:24 am

Notaries have been commenting that LSI and ServiceLink have merged. Personally, I am not sure if it is a good idea to do anything that would alter a brand identity. Notaries were complaining about not getting paid and being low-balled by these companies. But, here are my facts.

LSI had a stellar reputation. They had 18 positive reviews in my system with only one serious complaint.
Service Link on the other hand had 11 positive reviews and 11 negative reviews which is under average and a company I might put on my watch list.

Personally, I am a bit upset. Good loan signing companies are hard to come by. Every year or two we publish a list of them and notaries are relieved that there still are some good companies out there. LSI used to be a favorite company for several notaries who I personally know. I am saddened by this merger or buy-out. But, what can I do.

Anyway, if you have any comments, feel free to add them to this short and bitter blog entry!

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9 Comments »

  1. LSI Got bought out I want to say a year ago, for me nothing has changed still a great company to work for. I really don’t have anything negative to say.

    Comment by Maria Brenton — October 3, 2015 @ 1:39 pm

  2. Agreed. LSI was far superior to Service Link. The merger was a disappointment. Service Link has improved as it has brought on the systems of Service Link, but it is still no where near as good as they were, and ever since the merger, my volume had a sharp decrease.

    Comment by Jocelyn Waters — October 3, 2015 @ 5:28 pm

  3. I would NEVER work for ServiceLink again. They are cheap, cold, unethical and not worth my time of effort. I fired them years ago and have never been busier!

    Comment by OverQuailified — October 3, 2015 @ 6:10 pm

  4. LSI was one of my favorites. Service Link one of my least favorites (low fees, excessive requirements). They fixed what wasn’t broken.

    Comment by Debbie Masarik — October 3, 2015 @ 6:11 pm

  5. This happened quite some time ago. LSI was a favorite and now under Black Knight’s Service Link lowballs the pricing. When I get paid I get paid separately. It is still rather confusing. From Service Link (LSI) I get paid electronically to my bank and the email that comes is marked workflow@fnf.com, whereas the email to give me the order says Service Link.. When jobs come from Service Link that had not previously been LSI, I have to send them an invoice monthly and get paid by check.

    This all happened over a year ago. They still have not mergered their accounting systems. I miss LSI!!!

    Comment by Shirley Hoem — October 3, 2015 @ 7:56 pm

  6. LSI merged into Black Knight’s Service Link a year ago. If I get called by Service Link/LSI I now get lowballed in price. I get paid automatically via my bank and the email telling me that monies are being deposited comes from FNF.workflow@fnf.com.

    If the job comes from Service Link that was NOT previously LSI, I have to send a monthly invoice. They obviously have not merged their accounting yet. I miss LSI as they were my favorite to work for.

    Comment by Shirley Hoem — October 3, 2015 @ 8:00 pm

  7. I totally agree LSI was a great company to work for — good agents – decent pay – and on time as well — Service Link (now Black Knight) has become a three faced company – each of their operations a bit different and separate as far as billing process — they continue to be low ball with their fees and their requirements stiff –I am surprised that the NNA favors them……

    Comment by David Bentley — October 7, 2015 @ 4:09 pm

  8. Servicelink and LSI merged back in 2005 when I worked for LSI. This is not new.

    Comment by Anthony Latella — October 12, 2015 @ 12:53 pm

  9. They are all now Black Knight company. The LSI version of Service Link Pat’s very promptly as is very user friendly. This merger by the way, happened a year ago.

    Comment by Sharon H — November 3, 2015 @ 8:16 pm

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