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October 27, 2023

Top Ways to Find New Notary Customers

Filed under: (6) Marketing — Tom Wilkins @ 12:00 am

Are you a notary public looking to expand your customer base and grow your business? Finding new notary customers is essential for success in this profession. Whether you’re a seasoned notary or just starting out, this blog post will provide the top ways to find new notary customers. We will explore strategies and tips to help you connect with potential clients and build a thriving notary business. So, let’s dive in and discover the best ways to find new notary customers.

Leverage Word-of-mouth

Word of mouth is among the best ways to find new notary customers. Networking within your community and among your existing clients can lead to valuable referrals. Encourage satisfied customers to recommend your services to friends, family, or colleagues who may require notary services. Word of mouth can be a powerful tool for expanding your client base.

Build a Strong Online Presence

In today’s digital age, having a strong online presence is crucial for attracting new notary customers. Create a professional website that showcases your services, credentials, and contact information. Consider updating your website to reflect your expertise and any additional services you offer. Use social media platforms like Facebook and LinkedIn to connect with potential clients and share your notary expertise. By improving your online visibility, you can make it easier for potential customers to find you when they need notary services.

Offer Excellent Customer Service

Providing exceptional customer service is key to retaining and attracting new clients. Be prompt, reliable, and professional in your interactions with customers. Ensure that your notary office or workspace is welcoming and well-organized. A positive customer experience can lead to repeat business and referrals, helping you build a strong customer base.

Specialize in Niche Markets

Consider specializing in niche markets to stand out from the competition. For example, you can target specific industries, such as real estate or legal services, and tailor your notary services to meet their unique needs. Becoming an expert in a particular niche can make you the go-to notary for clients in that field.

Attend Networking Events

Networking events, both online and in person, can be valuable opportunities to connect with potential notary customers. Look for industry-specific events, business gatherings, and community functions where you can promote your services and meet potential clients. Don’t forget to bring business cards and other promotional materials to share with attendees.

Acquire More Customers and Boost Your Notary Business Today!

Finding new notary customers requires a multi-faceted approach that combines traditional and digital strategies. While word of mouth is one of the best ways to find new notary customers, there are other equally important ways, like building a strong online presence, providing excellent customer service, specializing in niche markets, and attending networking events, which, together, can all contribute to your success as a notary public.

If you prefer in-person networking events, these networking tips for mobile notaries will help you to be more successful. With determination and these strategies, you’ll be well on attracting new notary customers and achieving your business goals.

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October 13, 2023

Mobile Notary Advertising Tips

Filed under: (6) Marketing — Tags: — Tom Wilkins @ 12:00 am

Starting a mobile notary business can be a lucrative venture. However, to attract clients like any other business, it is essential to have an effective advertising strategy in place. Advertising need not be expensive; there are several low-cost ways to advertise a mobile notary business. In this article, we’ll explore some budget-friendly strategies that can help you get your mobile notary business noticed.

Online Presence is Key

Establishing an online presence is crucial for any business in today’s digital age. Create a professional website for your mobile notary services. You can use website builders like Wix or WordPress to create one inexpensively. Ensure to include essential information such as your contact details, services offered, and pricing.

Leverage Social Media

Utilize the potential of social media platforms to promote your mobile notary business through low-cost ways to advertise a mobile notary business. Establish profiles on well-known platforms such as Facebook, Instagram, and LinkedIn. Consistently publish content related to your services, share client testimonials, and actively interact with your audience. Incorporate relevant hashtags and location tags to connect with potential clients in your vicinity.

Online Directories

List your mobile notary business on online directories and review platforms like Google My Business, Yelp, and Yellow Pages. These platforms are often used by people searching for local services. Ensure your profile is complete with accurate contact information and business details.

Networking and Partnerships

Build relationships with local businesses that might require notary services regularly. This could include real estate agencies, law firms, or financial institutions. Offer special rates or discounts for their clients, and in return, ask them to refer clients to your mobile notary services.

Utilize Free Advertising Methods

Take advantage of free advertising methods such as word of mouth and referrals. Encourage satisfied clients to spread the word about your services. Additionally, create and distribute business cards and flyers in your local community. Attend local events and meetings to network and introduce yourself to potential clients.

Email Marketing

Email marketing can be a budget-friendly approach to connect with your clients and keep them informed about your services. Gather email addresses from your clients and send newsletters or updates about your business. You can also include helpful social media tips for notaries who are related to notary services in your emails to provide additional value to your subscribers.

Content Marketing

Content is king when it comes to online advertising. Start a blog on your website and regularly publish informative articles about notary services, legal documents, and the importance of notarization. Share these articles on your social media platforms to drive traffic to your website.

Online Reviews and Testimonials

Encourage satisfied clients to leave reviews on platforms like Google, Yelp, and Facebook. Positive reviews can boost your credibility and attract more clients. Respond promptly to positive and negative reviews to show your commitment to customer satisfaction.

Join Notary Associations

Consider joining local and national notary associations. These organizations often have directories where you can list your mobile notary business. Being part of such associations also enhances your professional reputation.

DIY Marketing Materials

Use online design tools or templates using Canva to create marketing materials like business cards, brochures, and flyers. You can print these materials inexpensively at local shops or online printing services.

Grow Your Mobile Notary Business Today

In conclusion, when it comes to promoting your mobile notary business, there’s no need to strain your budget. These low-cost ways to advertise a mobile notary business can serve as effective tools to showcase your services and maintain a steady influx of clients. It’s crucial to remember the significance of maintaining a professional online presence, engaging with your audience on social media, and harnessing the power of complimentary advertising methods to foster the growth of your mobile notary business.

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April 14, 2023

5 Networking Tips for Mobile Notaries

Filed under: General Articles — Tags: , — Tom Wilkins @ 12:00 am

As a mobile notary, expanding your client base and securing repeat business is essential for long-term success. With the right approach, you can grow your network, gain more exposure, and boost your income. This blog post will discuss five networking tips for mobile notaries that will help you advance in the industry. Following these strategies will improve visibility and develop lasting relationships with potential clients.

1. Build a Strong Online Presence

One of the most effective networking tips for mobile notaries is establishing a robust online presence. This includes creating a professional website that showcases your services, qualifications, and areas of expertise. Optimize your site for search engines so potential clients can easily find you online. Additionally, maintain an active presence on social media platforms like LinkedIn, Facebook, and Twitter, where you can connect with other notaries, share industry news, and engage with potential clients.

2. Attend Industry Events

Another critical aspect of networking tips for mobile notaries is attending industry events, such as conferences, workshops, and seminars. These gatherings provide excellent opportunities to meet other professionals, learn about the latest trends, and exchange business cards. Attend local and regional events and consider joining relevant associations or organizations. This will help you stay informed about the industry and give you access to valuable networking opportunities.

3. Develop Partnerships with Relevant Businesses

Forming strategic partnerships with businesses related to your notary services is another valuable networking tip for mobile notaries. For example, you can collaborate with real estate agents, mortgage brokers, law firms, and other professionals who may require notary services for their clients. Building these partnerships can lead to steady referrals and mutually beneficial business relationships.

4. Offer Exceptional Customer Service

One of the most powerful networking tips for mobile notaries is to provide outstanding customer service. Going the extra mile to ensure your clients’ satisfaction will leave a lasting impression and encourage them to recommend you to others. Prompt communication, professionalism, and a genuine interest in helping your clients will set you apart from the competition and generate positive word-of-mouth marketing.

5. Request Testimonials and Referrals

Lastly, don’t be shy about asking your satisfied clients for testimonials and referrals. Positive reviews and recommendations from satisfied customers can significantly impact your credibility and reputation. Ask your clients if they would be willing to provide a testimonial for your website or if they know anyone else who might need your services. This approach can lead to new business opportunities and help you establish yourself as a reliable and trustworthy mobile notary.

Grow Your Mobile Notary Business With Online & In-Person Networking

By implementing these networking tips for mobile notaries, you can expand your client base, improve your professional reputation, and increase your income potential. Focus on building a strong online presence, attending industry events, developing partnerships, offering exceptional customer service, and requesting testimonials and referrals. With dedication and persistence, you can make a lasting impact in the notary industry. For more ways to grow your business, here are 5 Ways to Market Your Notary Business.

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March 3, 2023

7 Time Management Tips for Mobile Notaries

Filed under: Notary Public 101 — Tags: , — Tom Wilkins @ 11:00 am

Setting your own work schedule is a wonderful thing, but it can also be a challenge. Unless you’re naturally self-motivated, you might struggle with time management, especially at first. Here are a few useful time management tips for mobile notaries that help you stay on task.

1. Choose Your Working Hours

When working remotely, it’s important to structure your day just as you would in a traditional 9-to-5 setting. Otherwise, it’s too easy to fritter away your time.

That’s not to say that you must adhere to those hours exactly. After all, one of the benefits of being a mobile notary is setting your own hours.

For example, if you’re most productive in the morning, consider working from 6 or 7 AM until 2 or 3 PM. On the other hand, night owls might prefer starting the day at 10 AM and working until early evening.

Notify your clients and colleagues once you’ve set up your work schedule so they’ll know when you can be reached. Applications such as Google Chat allow you to set the status to “Away” or “Don’t Disturb,” making it easier to adhere to these guidelines.

2. Make Yourself Available

While it’s important to stick to your set working hours, you want to ensure you’re easy to reach.

When you’re getting started, you should set up a social media page and print out business cards to distribute to potential clients. You might also consider adding your name to local notary signing agent directories.

Once you’ve done that, respond to any calls, voicemails, and emails as soon as possible. Consistency and availability are key to maintaining good business relationships. Moreover, staying on task will help you remain focused, which is a great time-saver.

3. Be Prepared For Travel

When one of your clients calls and needs something notarized, you should be ready to head out at a moment’s notice. Keep your supplies together in a safe location so you can access them whenever you need to head out the door in a hurry.

On a related note, maintaining your vehicle properly is one of the most important time management tips for mobile notaries to prevent service interruptions. You might not have to punch the clock at a second location, but you’ll still need reliable transportation if you expect to service your customers on time.

4. Use Invoice Reminder Software

If certain clients don’t pay you on time, chasing them down can distract you from your other projects. Use a program like InvoiceOcean to set up automatic reminders when customers are late on their payments. It will allow you to set up the time span just once, so there’s no need for continuous adjustments.

5. Track Your Time

Mobile notaries aren’t paid hourly, but that’s no reason to neglect this step. Tracking your time can help you understand how much time you spend on certain tasks and how you might manage projects better. Consider using a tool such as Toggl or Indy to help you make the most of your work time.

6. Keep Skills Sharp

Becoming a mobile notary is a huge step forward, but there’s always more to learn. Consider setting time aside to pursue new lines of work or even take a class or two. This might mean turning down jobs that need to be a better fit for you personally, but developing a niche will help you strengthen your business.

7. Take Time Off

Pay attention to your personal time, as doing so can lead to burnout, making you less productive in the long run.

Take at least one day off every week, and schedule vacations occasionally. You’ll need to plan ahead on the practical and financial levels, but you’ll come back from the breaks refreshed and with a clearer focus.

In Summary

Effective time management is essential for any freelancer, including mobile notaries. These time management tips for mobile notaries should help keep your business on track while improving your work-life balance.

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May 5, 2021

Catching cold during the tail end of the Covid plandemic

Filed under: General Stories — admin @ 8:29 am

I never really thought about whether or not I would get Covid-19. Most cases are asymptomatic. But, when you get a flu at my age, that typically puts you down for two weeks. It is amazing that younger people who are at a huge risk of losing half a month or work from the flu or a cold are not afraid of that but only afraid of Covid Covid Covid. It is like their brains are completely programmable. You just tell them the same thing over and over again and they can be afraid of anything. They don’t even realize they are being programmed because they haven’t been programmed to realize. But, I digress.

So, from Feb 2020 on, I was not too afraid of Covid. In the beginning of the pandemic, I was a little afraid to go out any more than necessary because there was a shortage of hospital rooms and the disease was so new, that none of us really knew what to expect, and the media was blowing it out of control. Remember — their job is not only to make you scared, but to program you to think a particular way — and your job is to shut up and think the way you were told to think. So be quiet and think — or don’t think!

After April 2020 was over, I decided that since nobody I knew got Covid that the disease was a lot smaller than what the media had made it out to be and it was more hoax than pandemic. The shutdowns were devastating to my happiness and personal life, but I got through it, although I’ll never have faith in humanity again. Humanity thinks its okay to strip me of my rights so that they can feel safe. If they want to feel safe, they can stick their head in the sand at home and leave me out of it!

CATCHING COLD
Then in March 2021 after Covid-19 had died down, I got really cold and tired. I had to sleep most of the time for five days straight. I still worked a few hours a day because I didn’t want to get behind. But, I was so weak, that I used some SHAMANIC methods to increase strength. I had half of a NY steak cooked rare to get that fire energy for my heart on one day and then the rest of it the next. Then I watched videos about people traveling in Joshua Tree National Park which has amazing fire energies and other energies. I watched videos about Sedona too. The combination of the steak and the videos got me enough energy to be able to sit up and work five hours a day. Wow!

The next day I saw the acupuncturist and he said that I was not sick at all. But, his opinion is based on my pulse, and not based on objective reality. They are trained like this. I went back a few days later and that time I told me that I was sick, but not very sick. A few days later I felt well enough to work a full day, but my voice had a tremor. So, he gave me powerful herbs for my lungs which helped right away. So, as of now, I am still a little sick, but can function and don’t feel as bad as before. One evening about six days into this cold I had some pasta and the tomato sauce really irritated my intestines and I was in bed for 14 hours in mild discomfort. But, at least I was not in any major pain.

TESTING FOR COVID
But, many people told me to test for Covid-19. My attitude was, why? My cold had no Covid symptoms. No cough, no loss of taste, no lung issues, and I can smell, although only if I put my nose close to something. So, if it is Covid, how would that change anything? I already have to stay away from people. Just because it is probably not Covid, if you got what I have, you could lose two weeks of work just like that. You would be semi-paralyzed in bed wracked by extreme fatigue. I don’t want to have to go somewhere, pay, and then have some jerk put something painful up my nose that gives an unreliable test result. Sounds like a very expensive and unpleasant exercise in futility. But, people told me that I might feel a sense of relief knowing.

It would be like me finding out that I am Korean. I just feel better knowing that I’m Korean. My parents aren’t korean, I don’t look Korean, I don’t speak Korean, I don’t eat Korean food, and I have never been to Korea. But, I feel relieved having the knowledge that I’m Korean. I’ll put it on my business card. It would be similar to find out out that my cat is really a dog. How does that change anything? Even though it is for other people so that the disease doesn’t spread to them, as I said before, a cold can spread too and is a lot more dangerous for those under 60 than Covid-19 is.

It seems that people do not read “the science” and have a very lobsided view of what is dangerous. A cold that knocks you out for two weeks is dangerous. It won’t kill you but isn’t losing two weeks or your career dangerous? That includes being home with a fever in bed. That could get out of control. People die of the flu must more than covid in the under 60 crowd. That is dangerous. Oh, I forgot, we haven’t been programmed to think for ourselves and look at actual numbers — that is why it isn’t regarded as dangerous.

My parting question is — when do we get programmed to think for ourselves? And if we’re not going to be programmed to do that, when do we decide to program ourselves to think for ourselves?

If people are going to act like dumb zombies, could they at least have the decency to walk around with their two hands straight forward with a brain dead look on their face? This is how 80% of America is acting.

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December 30, 2020

Stand Out From the Notary Crowd

Filed under: Ken Edelstein — admin @ 12:52 pm

Landing New Clients
Surprise, you have a lot of competition. Some of them are willing to accept lowball offers that actually cost money to process – what are they thinking (possibly unable to do math?). So, to “break thru” you need to be noticed. Many of the most basic items are covered already; your business name, a well written profile (with an “eye catcher” first line), BBB accreditation, and some positive reviews from past clients. But, there is so much more that you can do to stand out.

Do you stand on the shore and mumble “here fish, fish, fish; come to me”? Of course not, to catch a fish you have to go where they are and have proper gear and great bait. Well, your prospective clients are not fish, nor to you plan to “bait & catch” them. But, you certainly want those soon to be clients to call. Go to them; give them a look see of you, and a business card. Of course you cannot visit the world, so Advertise. Being high up on directories is a great start, with some well written bio information (not self praise). Write as if you were talking to a friend, not to a want to be employer. It doesn’t hurt to add as “bait” an uncommon offer. “I process a duplicate copy of your document at no additional charge because that gives you backup in case the one you ship never arrives”. Or, “On my first visit you will receive a 25% off coupon valid for my next two visits”. Feeling brave? “If I am over 15 minutes late the fee is half of agreement”.

Your Interaction with Prospective and Prior Clients
Read the articles on proper phone answering! Stop saying “Hello”. Better is “Good Morning, your name, how can I help you? Then, listen, really listen. If you know something relevant, that the caller is unlikely to know – offer that information – even if it causes you, on this call; to lose the assignment. It’s (in the long run) a better strategy to be helpful rather than deceitful. They will remember you for honesty and being a source of accurate and relevant information. Be sure to get the what, when and where information prior to any fee discussion. Don’t waste much time if a minnow is calling offering a low ball.

You have a great chance to make a positive impression with the written word. Do you include a .vcf file so they can add you to their electronic database? One of my “secrets” is to often include an appropriate image with emails. Not something extolling me – rather something with a bit of humor or informative. I have a large collection of graphics. A few lawyer cartoons, a rose, an elaborate thank you graphic; build up a collection. Humor is always an appreciated break from the routine. Many are the replies: “Thank You, I need a laugh”. Unsaid: “I will remember you”.

Keep the Clients you have Happy
Be real. Don’t be afraid to actually ask a favor. Perhaps 2PM would be a tight schedule; “can we make that 3PM – so I can be sure to be on time”? Giving someone a dollar on departure, as a gift would certainly be insulting. However, a little research will find many useful items that, in bulk, cost about a dollar. Buy some, and “on your way out” present a “thank you” item. I present tiny, add to keychain flashlights; some admit to calling me back just to get an additional one!

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December 26, 2020

Squirrel Becomes Notary Public?

Filed under: Ken Edelstein — admin @ 12:47 pm

Not really, but in the “second time” redo of failed to fund packages; affiants have more than once told me a squirrel could have done a better job. Why is this? It’s not that the notaries don’t know how to notarize; they have problems with related responsibilities. By analogy, becoming a parent involves a relatively simple procedure. Being a good parent is much more complicated.

[She] / He who has imagination without learning, has wings and no feet. — Joseph Joubert
Substitute “Notary Commission” for “imagination” – that describes the situation for many. It’s not difficult to deliver perfection. It does take dedication and an intense desire for the “self gratification” that comes from delivering personal best. When you complete that assignment does it make you feel really good? It should. Knowing that no one, yes, no one could have done a better job should give the Notary a feeling of Pride, and “inner glow” of self satisfaction.

Learning can’t replace experience; but the reverse is also true. In addition to the basic Notary functions (ID check, Jurat/Acknowledgement, Oath, Stamp, Emboss) there is much knowledge to be acquired. Many simply don’t know how to communicate efficiently; neither giving nor receiving accurate and appropriate information succinctly. If you answer the phone with an all too often “hello”; the caller needs to ask “who is this”. Better would be “Good Afternoon, my name is Sally; how may I help you”. Do you need to send 3 emails because you did not ask all the questions in your first? Rest assured the “other side” is forming the “klutz” image of you.

You should have business cards, they are cheap enough. It’s a good practice to “sign your work” by placing your card at the top of the pile. Affix it with a binder clip, never just shove loose pages into a shipping envelope. Then, if someone has a question it’s easy for them to reach you. And, they have your “advertisement” so they know how to reach you for the next assignment. Try to always use stiff cardboard shipping envelopes, not the floppy ones.

Sometimes you win, sometimes you lose. My assignment tomorrow is for a loan package with both husband and wife signing. She is bedridden – they will make the process very slow. I will bring a clipboard for husband to bring pages; one at a time, to wife for her signatures and initials. Not knowing for sure the ailment; I will keep away, but be sure to actually witness the fact that she did indeed sign where necessary. It will probably take quite some time as she is a co-borrower and signs almost all pages. Some are easy, some are hard. Last week I had a 9 page job for my standard fee; it took 5 minutes. It averages out. Don’t develop an attitude when things go slowly – like the classic sign in the coffee shop: Don’t complain about the coffee, someday you too will be old and weak. With an eye to self preservation by avoiding sickness – we can and should do everything possible to accommodate those “less fit” than ourselves.

Lastly, be of good cheer. Nobody likes to work with a sourpuss. A smile and a few kind words will help the process go smoothly, for all concerned. Most people will “reflect” the way you act in their behavior to you, so be pleasant in the face of difficult situations. When you handle that “tough” one – detail what you did when asking for a review; you will often receiving a glowing one!

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March 26, 2020

Benefits of 123notary from Kate McKinnon. (detailed testimonial)

Filed under: Advertising — admin @ 8:38 am

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1. At least 3 title/escrow companies contacted me to thank me for the
time I’ve given to their Borrowers, at least 2 of whom were first-time Borrowers. I know that many people are overwhelmed from the moment I take documents out. I put them at ease by telling them that “now and in future transactions, they usually need to focus on 3 documents— all other paperwork is in support of these documents.” (I have reviews on 123 that speak to this.)

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2. Continuing on from above, I’d like to add that some notaries’
practice is to “do the signing quickly and get on the next.” I take whatever time is reasonable to make sure the signer is comfortable with and understands the process. In loan signings I am aware this is often one of the major financial commitments in people’s lives and they are understandably nervous; and, that the Client has entrusted me to complete this signing, so I am in essence representing them as well.

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3. From the start of my career as a notary, I learned from 123Notary to do my homework (up front): review the package, flag important and/or unusual things soothes are not missed; doing any other necessary research (e.g., trusts/adoption documents; attorneys in fact, etc.). The more knowledgeable I am about documents and procedures, the better notary I am. Also, I prefer to “re-do” rather than correct and initial. I like for my work to be correct and error-free. Clients notice (as reflected in some of my 123Notary reviews.)

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4. I have taken your marketing advice to heart, and its paying off more and more. I make it easy for people to not only find me, but to make them want to use me.

a. Increasingly my better paying jobs are coming as a result of the 123 website. I anticipate that paying for a higher listing will more than pay for itself with my first two orders coming from it.

b. I instill a sense of security in my client as a matter of course by advising them of receipt of confirmation, meeting/closing with the client, dropping/tracking of documents.

c. Occasionally I contact people who have used me more than once to thank them —in an attempt to keep my name before them without being pushy. Sometimes enclose a thank you note with my invoice and asking them to let me know what I can do to better serve them.

d. All of my marketing materials are coordinated in their look and easily identifiable (business cards, stationery, website, invoices, note cards, etc.).

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5. Both my corporate and individual clients appreciate that I text my photo and/or business card with my photo confirming our meeting. I never knew how impactful this would become. People like to know with whom they are meeting (especially for coffee shop or hospital signings as well as with seniors and single women)…and the “ice is already broken” before I show up.

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6. More and more I’m learning what separates me from the pack:

a. I always ask how they found me. Many answer 123Notary. If other than 123, I encourage them to read my 123 reviews.

b. Doing my research…usually on your blogs, NNA and the internet, bookmarking or maintaining notes.

c. Paying attention to detail.

d. Professionalism in my dress, communications and manners.

e. Being honest in what I do and do not know.

f. Getting back to designated contact(s) after noting issues during the closing. This only happened rarely and in the beginning of my
practice, but I always let Borrower know that we can communicate with their loan officer, etc.

g. Finally, the notary’s client is a person just as we are. I relate to them as such. (This is frequently mentioned in my 123 reviews.)

h. My overall knowledge of mortgage documents, types of residents (primary vs. second), homesteads, trusts/trustees; subscribing witnesses/signature by mark; Apostilles, etc.

i. For me personally, I both hate and appreciate doing detailed journal entries and loose certificates. It takes more time, but my record are perfect and my loose certificates always specify the document name, number of pages and date.

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February 4, 2019

Compilation – Best blog posts from 2010

Filed under: Compilations — admin @ 6:10 am

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TOP

Funniest things that happen to signing agents
http://blog.123notary.com/?p=55

Stories of Notaries who fail and what they did wrong
http://blog.123notary.com/?p=143

Confirming the signing
http://blog.123notary.com/?p=19

Just say no Article 3
http://blog.123notary.com/?p=376

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MARKETING

Stories of Notaries who fail and what they did wrong
http://blog.123notary.com/?p=143

Bilingual Notaries – how often are they needed?
http://blog.123notary.com/?p=238

Business cards for Notaries
http://blog.123notary.com/?p=36

Notary etiquette from A to Z
http://blog.123notary.com/?p=300

2010 version – everything you need to know about notary advertising
http://blog.123notary.com/?p=30

Getting Paid the ins and outs
http://blog.123notary.com/?p=27

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SOCIAL

Welcome to the 123notary Blog
http://blog.123notary.com/?p=1

Social Media – what we are doing
http://blog.123notary.com/?p=3

Funniest things that happen to signing agents
http://blog.123notary.com/?p=55

TECHNICAL

Confirming the signing
http://blog.123notary.com/?p=19

Just say no Article 3
http://blog.123notary.com/?p=376

Hospital Notary jobs from A to Z
http://blog.123notary.com/?p=76

Everything you need to know about journals
http://blog.123notary.com/?p=70

Signature by X
http://blog.123notary.com/?p=203

911 and California Law Changes
http://blog.123notary.com/?p=212

New laws for Notaries in Illinois
http://blog.123notary.com/?p=198

Jail Notary jobs from A to Z
http://blog.123notary.com/?p=151

Credible Witnesses – When ID and docs have different names
http://blog.123notary.com/?p=230

Typical Things Notaries do Wrong
http://blog.123notary.com/?p=58

Meeting clients at a jail
http://blog.123notary.com/?p=274

12 points on eNotarizations
http://blog.123notary.com/?p=228

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January 17, 2019

Notary Etiquette 104 — General Tips

Filed under: Etiquette — Tags: — admin @ 3:19 pm

GENERAL TIPS
Return to Table of Contents for – Notary Etiquette 104
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1. Dress for success.
Business casual is great. People get complaints more for dressing poorly than for being a horrible Notary. So, go to Men’s Wearhouse first, and then buy that Notary course you were thinking of. And remember — it’s not what you know — it’s how you look! Notaries who show up in shorts and flip-flops get some serious complaints and even a bad review on their profile. In short, don’t dress like me.

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2. Forms you should carry
Carry loose Acknowledgment, Jurat and other certificates in your Notary Carry All Bag that you purchased from the NNA. Carry a thumb printer, wipes, and pens with you. Nothing is worse than a Notary that doesn’t have pens except one who wears flip-flops. Having good professional equipment makes you look like you know what you are doing even more than actually knowing what you are doing.

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3. Arrive on time
Nothing is worse than a late notary other than one who wears flip-flops.

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4. Follow up punctually
If you have to get the FedEx back, do so immediately. Do not wait to drop a package unless you are waiting for a callback. If you wait 90 minutes or more for a callback, consider that title needs their docs back and it might make sense to just drop it. That is a judgment call, so think carefully about it. If you get emails, answer them asap.

You have to be available after signings for up to the rescission date and sometimes later. If you become unreachable after the signing, you will get very serious complaints. The worst complaints we get about notaries are that they were rude, or unresponsive after they had completed work.

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5. Don’t be rude
If someone is rude to you, don’t reciprocate. Your reputation is on the line. You can get penalized for being rude even if the other person deserves it. So, watch yourself!

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6. Animals
If you are uncomfortable with animals in the room with the signing, you can politely ask if the animal can be put behind a firmly closed door. Dog owners assume that since they enjoy Fido jumping over them that it’s okay that Fido jumps all over you — after all, it’s okay because Fido’s a nice doggy.

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7. Where to sit
You are the facilitator of the signing, and you call the shots where people sit at the signing. It is often easier if you sit at the head of the table with husband and wife sitting next to each other. That way when person #1 signs and turns over the document, the second person can turn it over and sign it assembly line fashion.

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8. Tips for Jurats
In a Jurat, the signer has a choice of doing an Oath or Affirmation. Many Notaries today are very politically correct to the point where they assume that the borrower will be offended by an Oath and by default only do an Affirmation. This is offensive to those who want an Oath and also not legal. It is up to the borrower to choose which type of Notary act to choose, so just say,

“To execute a Jurat, we will need a statement made under the penalty of perjury as to the truthfulness of the document… would you prefer to swear under Oath under God or affirm on your honor?”

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9. Leaving a business card
At the end of the signing it is not bad manners to give them a business card. You never know when they will need another notarization.

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10. Do you answer the phone during a signing?
It is generally a bad idea to have phone calls during the signing. Some signing companies forbid this altogether. However, you might not be able to get your next job unless you answer your phone. So, if the phone rings, give the caller a minute before you cut them off. It is rude to answer the phone only to tell someone you can’t talk, and it is rude to the borrowers to have a long conversation with someone unrelated to the loan. This is a judgment call. However, it is sometimes hard to get a chance to talk to a Notary due to the fact they are always busy, because they are either at a signing, between signings, eating, or at church — with notaries this busy there is no good time to talk to them… ever!

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Please Also Read:

Best marketing resources for Notaries. This entry goes over active vs. passive marketing in detail
http://blog.123notary.com/?p=16322

Notary etiquette from Athiest to Zombie
http://blog.123notary.com/?p=13718

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