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November 28, 2011

Florida notaries with complaints

Notary Public Florida: a complaint story
 
Here is a complaint from soneone who used a particular Florida notary:

This is the first time we have used this Florida notary public for a closing. The Notary made a mistake on the documents where she had the borrower date everything 5/7/2011 instead of 7/5/2011 which was a notary mistake that ended up costing the broker $1000.00. Two weeks after the closing the notary called the title company directly demanding her payment of the full signing fee because she had bills to pay. She threatened to sue everyone involved with the transaction even though we were the company that hired her. This Notary was very unprofessional. The Notary was paid at 30 days by our company.
 
The notary claims that the borrower signed the dates incorrectly and that she asked the borrowers to put the correct date, but they refused.  Then, the Florida notary claimed that the borrower wouldn’t sign where it said borrower, because she considered herself to be the co-borrower. Additionally, the notary claims that the borrower was very rude and condescending to her. The notary claims that she spent two hours at the signing and that the borrower couldn’t read the small print and wouldn’t cooperate. It is hard to know who is right or wrong here.  Was this a notary mistake or just the borrower acting crazy — or both?
 
The bigger issue is that the notary threatened to sue everyone before her payment was even late. It is professional to allow people 45 days to make payment before you start making legal threats.  Also, suing someone for $60 doesn’t really make sense in the real world.
 
Another Florida notary public wrote a complaint about 123notary.
The notary was late confirming her listing, and I called the notary to see if she was still alive and in business.  We have notaries move, quit, and end up in the hospital, and die all the time without even informing us. If I ever die, I will have the consideration to inform everyone within (5) business days. In any case, I called this Florida notary’s phone, and her message stated that she was no longer doing loan signings.   I assumed from this message that she was out of business as a mobile notary — boy was I wrong.  Rather than contacting me and politely informing me that she was still in business, she started slandering us on forums telling the world about the horrible crime that we had commited by temporarily removing her listing.    She created all types of drama over nothing.  I think that her MISLEADING phone message should have stated that she is still doing mobile notary work, but not doing loan signings.  That way, anyone calling her about work would have a clear impression that she was still in business. I hate being blamed for other people’s bad communication skills. People need to take responsibility for their own incompetent actions.  In any case, her listing went right back on the minute she asked me to reinstate her.  Unfortunately for her, I documented her zany behavior in the review section.  I stated that she committed no acts of misconduct, but created an unnecessary drama over nothing!  This case was  a business mistake on her part, not a notary mistake, but it is still ridiculous!

You might also like:

California notaries with complaints
http://blog.123notary.com/?p=2485

I make mistakes too
http://blog.123notary.com/?p=3639

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January 31, 2011

State specific – strange and critical rules

Bizarre facts and things to watch out for in these states!

This blog entry will briefly discuss some bizarre rules effecting Arizona notaries, Georgia notaries, Florida notaries, Notaries in South Carolina, Virginia notaries, and Washington notaries (in Washington State, not DC).  I hope you find it as interesting as I do! 
Arizona
The subject of travel fees is a dismal topic for Arizona notaries.  Many Arizona notaries in this state can not make a living doing mobile notary work while obeying the law which only allows a small rate per mile for travel fees.  There is a lot of information on this topic in our forum to read about.  The restrictions on travel fees are disasterous for elderly and bedridden people who can’t go to a notary.  People in convelescent homes can’t get their papers notarized and notaries can’t make a living.  Many notaries do charge a substantial travel fee, and nobody has had their commission revoked yet in AZ, but eventually something could happen.  http://www.123notary.com/forum/topic.asp?TOPIC_ID=4231
 
Arkansas
This is nothing to be afraid about, but really bizarre. An AR notary applicant will
be mailed three originals of their notary certificate and oath forms. AR notary rules can be a little odd at times.
 
Florida
To become a notary in Florida, you must be a Florida resident. However, Florida residents can become Alabama or Georgia notaries. BTW… Georgia notaries may only practice in the state of Georgia.  A Notary in Florida may solemnize a marriage.  But, without experience in this sensitive type of work, how well would a notary handle a marriage?  Another strange rule is that Florida notaries get paid by the stamp, and not per signature when doing acknowledgments.
 
Illinois
Be careful if you are an Illinois notary public, there are some new laws that effect only Cook county regarding real estate notarizations.  http://blog.123notary.com/?tag=illinois-notary-laws.  Additionally, an IL notary may only charge $1 per acknowledged signature!  How does anyone make a living at this?
 
South Carolina
Non-attorney notaries in South Carolina are prohibited from doing loan signings unless there is telephone presence from an attorney.  The irony is that our directory has many notaries in South Carolina who pay their renewal fee each year. If you are a notary in South Carolina, you can still do other non-loan types of notarizations for the most part. Georgia notaries are faced with a similar situation.
 
Virginia
Here is a very odd rule:  All Virginia notaries are notaries at-large & have the authority to perform all notarial acts anywhere within the Commonwealth of Virginia. Virginia notaries have limited powers in performing notarial acts
outside of the Commonwealth of Virginia.  However, documents notarized
outside of the Commonwealth by Virginia notaries must be must
be recorded in Virginia.
 
Washington State
This is a nitpicky rule. But, the notary and client must agree upon the travel fee beforehand.  This is stipulated by law in Washington State, so Washington notaries need to be careful to have their verbal agreements clear.  Additionally, Washington notaries may notarize their spouse’s signature.

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