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May 26, 2023

How to Find a Niche and Dominate It

Filed under: Notary Public 101 — Tags: , — Tom Wilkins @ 12:00 am

In today’s fast-paced world, the demand for mobile notaries is on the rise. With people’s busy schedules, the convenience of having a notary come to their location is invaluable. But how can mobile notaries find a niche and differentiate themselves from the competition? In this blog post, we’ll explore the steps to identifying and dominating a niche market, ultimately helping you get more clients and grow your business.

Step 1: Research and Identify Opportunities

To find your niche, start by researching the various industries and sectors that require notary services. Some of the most common industries include real estate, legal, healthcare, finance, and education. Within these sectors, there might be smaller markets that have unmet notary needs. For example, you could focus on working with attorneys who handle real estate transactions or specialize in notarizing documents for international students at a local university.

Make a list of potential niche markets and then evaluate each based on factors such as competition, market size, and demand for notary services. Consider conducting interviews or surveys with potential clients to better understand their needs and pain points.

Step 2: Assess Your Skills and Expertise

When considering how can mobile notaries find a niche, it’s essential to take stock of your unique skills, expertise, and interests. Choose a niche that aligns with your strengths, and consider any specialized training or certifications you may have. This will not only make it easier for you to market your services but also help you provide the best service possible to your clients.

Step 3: Develop a Unique Value Proposition

Once you’ve identified your niche, it’s time to develop a unique value proposition (UVP) that sets you apart from other notaries. Your UVP should address the specific needs and pain points of your target market, emphasizing the benefits and solutions you provide. For example, if your niche is working with the elderly population, your UVP could be your ability to accommodate their needs by offering flexible hours and providing services in the comfort of their homes.

Step 4: Create a Marketing Strategy

To dominate your niche, you need to create a marketing strategy that effectively targets your chosen market segment. Develop a clear and consistent message that communicates your UVP and resonates with your target audience. Utilize various marketing channels, such as social media, email marketing, and content marketing, to reach your audience and generate leads.

Consider creating a website and blog that showcases your expertise and provides valuable information related to your niche. This will help establish you as an authority in your field and attract potential clients.

Step 5: Network and Build Relationships

Networking is crucial when it comes to dominating a niche. Attend industry-specific events, join online forums, and participate in discussions related to your niche. This will help you stay informed about the latest trends and developments while also giving you the opportunity to connect with potential clients and other professionals in your field.

Establishing strong relationships with your clients is equally important. Provide exceptional customer service, and be sure to follow up with your clients after the completion of a job. Happy clients are more likely to refer you to their friends and colleagues, helping you grow your business.

Find Your Mobile Notary Niche and Dominate It

In conclusion, finding and dominating a niche market is a strategic way for mobile notaries to stand out from the competition and get more clients. By identifying opportunities, assessing your skills, developing a unique value proposition, creating a marketing strategy, and networking, you’ll be well on your way to establishing yourself as the go-to notary in your chosen niche.

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March 17, 2023

How to Be a Successful Mobile Notary

Filed under: Become a Notary,Beginners Corner,Notary Public 101 — Tags: , , — Tom Wilkins @ 4:17 pm

Working as a mobile notary is an attractive option for those who find the idea of clocking 8 or 9 hours daily at the same location with the same people more than a little stifling. Mobile notaries get to work with a diverse group of people and aren’t stuck at one location constantly. Of course, the drive is only one part of the answer to being a successful mobile notary. Read on for some key tips on turning that dream into a practical reality.

Develop a Plan

People don’t open a restaurant or even launch e-commerce stores without making a plan first. Being a mobile notary isn’t a traditional business, but it most certainly is a business. You should treat it that way and make a business plan.

You can find templates for business plans in many places online, such as the Small Business Administration. Minimally, you need some ideas about what services you’ll offer, the service hours you’ll keep, your expected expenses, and a fee schedule.

Give particular thought to where and how you’ll market your services. Will you get yourself listed in an online notary directory (you should) or focus more on local publications to advertise your services? You’ll probably want a mix of online and offline marketing.

Diversify Your Service Offerings

Many new mobile notaries will focus all their attention on the loan signing aspect of notary services. While these assignments can prove profitable, the payment timeline is extended. You can wait up to 45 days before you see any money.

Consider offering other services directly to consumers in your community. For example, you can offer signature witnessing or copy certification, assuming there is enough work and you can charge enough per notarization to justify it. If nothing else, these other services can help you maintain a positive cash flow

Make Strategic Alliances

New notaries often view other notaries or businesses offering notary services as their competition. There is a kernel of truth in that, but it also limits your business unnecessarily. For example, you’ll want to limit the distance you will drive to offer your services. You can set up an informal agreement to recommend that people use a different notary if they’re outside your driving radius and vice versa.

Pick Your Customers

A common mistake that many new business owners make is that they assume every customer is good. That’s not always the case. For example, a customer that wants you to make a long drive two or three times a month for a low-paying service isn’t a good fit.

As a rule, you must balance your costs and the value of your time against what you get from a customer. Spending an hour round trip for a job that only pays $25 isn’t profitable. You want customers who make it worth your while to make the trip by getting higher-paying services or bundling together several lower-paying services.

How to Be a Successful Mobile Notary

The question of how to be a successful mobile notary requires several things from you. Minimally, you need a business plan to focus your efforts. You’ll want to offer a mix of services to capture immediate profit from consumers and higher-paying work like loan signings. Think about making strategic alliances. Finally, pick customers that value your time and make it worthwhile to make the trip.

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February 10, 2023

How to Get Clients as a Notary

In the wake of the Great Resignation, many people reexamined their career choices. Millions of those people decided to try something else, and some elected to become notaries. It’s a sensible choice, given that notaries can work part-time. Of course, once you get your certification, you run into the problem of how to get clients as a notary. If you’re struggling to pick up clients, keep reading for 5 tips to help draw in customers for your notary business.

Word of Mouth

When someone needs a service provider of any kind, one of the first things they do is ask around with their friends, family members, and coworkers. Of course, no one can recommend you if they don’t know you’re a notary. It would be best to tell all of your friends, coworkers, and nearby family that you’re a notary. Once they know, they can spread the word about you to their friends and coworkers. If you’re wondering how to get clients as a notary at zero cost, then word of mouth will be your new BFF!

Notary Listing Websites

There are a number of notary listing websites out there, not to mention notary forums. You should have a profile on all of the higher-profile sites. A few of the more visible examples include:

  1. SigningAgent
  2. NotaryCafe
  3. 123Notary
  4. Notary Rotary

When you set up your profiles, follow the example of smart notaries and make it professional. Include a picture that makes you look professional. Also include relevant information about your certification or other applicable skills, such as foreign language proficiency.

Website

You should also have your own website. A notary website doesn’t need to be a complicated thing that requires a professional web developer. You can create a basic website using a content management system like WordPress. Just ensure you include key information, such as contact information and availability. Availability is particularly important if you only work as a notary on a part-time basis.

Social Media

For many people, having a social media presence is a sign that your business is for real. While you must limit the number of social media sites on which you set up profiles, you should have a presence on at least one or two or more sites. Facebook, for example, will let you set up a business page. If you have a high comfort level with video, you could also set up profiles on YouTube or TikTok. Remember, you’ll have to post content regularly if you want to get anywhere on video-based sites.

Advertising

Advertising isn’t everyone’s favorite option because it’s straight pay-to-play. Of course, the average notary won’t take out ads in big publications. You can take out local newspaper ads or create local radio spots. You can also advertise online on a budget with pay-per-click ads. You essentially put together a short ad that a big search engine will display. When someone clicks on the ad, you pay the search engine a pre-determined amount.

How to Get Clients as a Notary

The good news is that there are several answers to the question of how to get clients as a notary. Start with the essential marketing task of spreading the word to friends and family. Post your profile on the big notary listing websites. Set up your own website with key information, like your availability and contact information. Pick one or two big social media sites and set up profiles for your notary business. Then, there is the old standby of advertising. Get all of that up and running; it should help secure some clients.

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January 16, 2022

Quiz: You know you’re a good Notary when you…

What type of Notary are you? A good one or a bad one? I’m not sure who created the questions for, “You know you’re a redneck if you…”
So, I’ll create my own version of this satirical banter, and come up with my own version for Notaries that will have some technical merit.

You know you’re a bad Notary when you…

(1) Do you fail to call the borrower to confirm the appointment that signing company set, and just show up?
If you don’t call and make sure that all parties involved (watch out for spousal signatures) will be there and on time, with a current ID with matching names — you might be in for some wasted time. If you don’t get the documents signed, you might not get paid. You might waste two hours for nothing because you don’t think you “need” to call the borrowers, or because you were asked not to. It is your appointment and your responsibility!

(2) Do you send loose certificates in the mail?
Lenders and Title companies are notorious for asking notaries to break the law and send loose certiifcates. In some states it is a Misdemeanor if you ask a Notary to do something illegal. Report all illegal requests to your State Notary Division immediately. No second chances!

(3) Do you fail to get certified by all agencies that you purchase “effective” advertising from? Or do you say, I don’t “need” your certification because I’m already “certified” without even disclosing the name of the organization who certified you? There is no such thing as just being “certified” as notary certification is not regulated by any government.

(4) Do you say, “I have my Notary” when you really mean you have your Notary Commission?

(5) Do you fail to use a Notary Journal or Seal simply because your state doesn’t require it? What happens if an investigator asks about a potentially fraudulent transaction you were involved in and you have no evidence for the court? The court case might be really long and you might get in really big trouble.

(6) Do you fail to keep thumbprints of signers in your journal because your state doesn’t require it?
Guess what? You might end up in court if you don’t take thumbprints, especially on transactions affecting high dollar figures such as properties.

(7) Do you fail to administer Oaths to credible witnesses or for Jurats because you are not well enough trained to know how, or even to know that you are required? Or, perhaps you don’t even know what a credible witness even is. Better look this up in your state Notary handbook.

You know you’re a good Notary when…

(1) The hair on your neck stand up straight when you see someone try to sign with a middle initial that doesn’t exist on their identification.

(2) You use an inked seal and an embosser with a raised non-inked seal to make it detectable if pages are swapped or photocopied.

(3) You take copious notes in your journal about the signers, what went on in the signing, and the building / neighborhood where the signing took place to job your memory should you ever be summoned into court.

(4) You sell your car, and buy a few top spots on 123notary.com!

There are many other technical points and best practices that we could address, but for this hopefully entertaining blog entry — that’s all folks!

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You might also like:

You know you’re a Notary Public when… (36 examples)
http://blog.123notary.com/?p=16038

Honey, you can kiss my app!
http://blog.123notary.com/?p=14902

Notary aptitude test
http://blog.123notary.com/?p=15853

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December 18, 2021

Thinking of upgrading on 123notary? Read this first

Filed under: Advertising — admin @ 12:19 pm

I make my living selling high placed listings and upgrades. Yet I talk people out of it half the time. But, why? People who do well with high placed listings have complete looking listings.

Being high on the list raises the quantity of people who see your listing

Having a quality listing raises the batting average of how many people who see your listing actually call you.

If your listing is high quality and on the bottom, you get work, but not much. But, if you raise that high quality listing up the list, it will get more work.

A low quality listing with no notes, or stripped down notes, no reviews, no 123notary certification, and not much else will not do well high or low. This is why I discourage people brand new from upgrading.

Yes, join 123notary. Get a regular or preferential listing to start with. But, then work on your notes section. Put lots of useful information, not fluff. Get reviews, and pass our test. If you mention you are certified or approved by other agencies that helps too. If you have all of the bells and whistles on your listing, then your upgrade will be cost effective. That way I make my money for something that benefits you. I don’t want to take more than $120 of your money unless I am sure that what you are buying is right for you.

I call it — reverse sales. Untalking someone into a sale or talking them out of a sale. But, if you are right for the spot, then I will put that expensive top spot on the list of options that I recommend. This is how I do it.

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November 4, 2021

Notary on 123notary gets his notes professionally written

Filed under: Your Notes Section — admin @ 8:07 am

One of our most serious notaries on our site got his profile notes written by an advertising expert. The expert did a good job, except for a few things.

It is easier to read designations such as certifications, E&O insurance, etc., if written in bullet point format. It is also good to have a long list of packages you are familiar with.

I might not be an expert at notes writing, but I know what content needs to be there. Nice cozy text is attractive to read, but nothing beats cold hard facts, and warm fuzzy information about yourself.

So, yes, have your notes professionally written if you can afford it. But, make sure they understand the basic content that has to be there, because if they are not in our industry, they might not know. Or if they are in our industry, they still might not know. That is why I exist — to keep the record straight and to avoid omitting critical information.

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October 28, 2021

Is your personality compatible with Snapdocs or 123notary?

Filed under: Marketing Articles — admin @ 8:05 am

When I talk to new sign ups, many were referred from a course, an agency, or a friend. Word on the street is that Snapdocs, 123notary, and a few others are good places to sign up. However, I had to explain this to someone on a sales call, and I explained it differently.

I informed this nice lady from Ventura County that each site has its own personality. Whether you gel with that personality is something to think about before getting involved.
SnapDocs and 123notary both come highly recommended. But, if your personality doesn’t match, you are barking up the wrong tree in my opinion.

SnapDocs is for the snappy. It is for people with snappy personalities who answer texts at the speed of a millennial hooked on pumpkin frappachinos. It is for those who are caffeinated to the peak, whose jittery fingers snap into action whenever a text goes out. Those who are sluggish even by a matter of nanoseconds will get left out on Snapdocs unless it is for a job that nobody else wants.

123notary is for those who want to be treated like they are more than just a person. At 123notary, you are more than just a person, you are also a number, and we are three numbers. Those that do well on 123notary have particular personality traits. See if these match your traits.

1. You like logging into their listing every few months and manicuring their notes sections so that their factual, detailed, and unique information will interest and intrigue the readers (who read everything by the way just so that you know.)

2. You like asking for reviews and sending links to their review page so they can get more reviews to stand out.

3. Some like passing our certification test. This is more critical for new people on the site who do not have name recognition in the industry.

4. You like answering phone calls and emails for job offers(old school) rather than responding to texts or using apps (millennial B.S. in my opinion).

There are other options for advertising. Notary Rotary is old school and some people do well there. Less is required. Just put your name on a list and they have fewer requirements to do well than 123notary does. Notary Cafe gets some people work and they are not as caffeinated as SnapDocs despite their name. And then signingagent.com gets work for some, but not all. Don’t overlook Yelp, Google Local and other options.

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October 17, 2021

My response to NNA’s article: Is the Notary industry overcrowded?

Filed under: Marketing Articles — admin @ 7:39 am

My opinion on this matter is that there is a lot more notary work than there used to be. The crazy ups and downs in the economy, people losing their jobs due to covid related causes and getting new jobs. People escaping from certain areas and moving to other areas. All of this transitioning necessitates a lot more Notary work and Notaries. And yes, there are more Notaries out there than before. When people lose their job, the first thing that goes through their head is whether or not to become a Notary — or so it seems.

However, for the last eight or so years, new notaries and old alike lack the willingness to master their trade and become experts. Many take classes and pass tests. But, when I test them on actual notary or situational knowledge, few can get more than 80%.

So having lots of poor quality notaries who can’t even administer an Oath properly is not overcrowded. The quantity of what I consider to be qualified Notaries is as sparse as the population in Northern Alaska in between sled dog races. Actually, I think those races are in central Alaska along the biggest river when it freezes over. And the Northern lights are good in both places. But, I digress. What was I writing about again? Ah yes — Notaries.

POINTS IN THE NNA ARTICLE DISCUSSED

The author of the NNA article says that many Notaries claim that there is not enough work to go around. Qualified Notaries are not making this claim. They claim that there is not enough work that pays what they want to go around. Notaries with no name recognition, no skills to speak of and no experience would not get much work even if there were enough work to go around. I understand the author’s point, but when you look at the situation a little below the surface it looks very different.

The author states that RON or Remote Online Notary work creates new opportunities. This is a very true point. However, RON work is feast or famine. The 80:20 rule of Real Estate where 20% of the agents get 80% of the work applies to RON, if you change it to the 99:1 rule. It seems that the applications and sites catering to RON work favor the very solid Notaries who have seniority and know what they are doing. A handful of Notaries are cleaning up where the majority are lucky to get even one job. So, understanding RON from a business perspective is complicated and it does not provide work for the masses.

The author recommends: use the support of your fellow Notaries. Yes, this is a great idea. However, any successful notary who teams up with others will be very picky who they choose or their reputation will go down the drain. If a new Notary thinks they can partner up with an experienced Notary with a good customer base, this is very unlikely unless you developed a stellar reputation or are very socially close to the experienced Notary. But, in the long run, networking is a good idea. I did it for years, and many Notaries on 123notary do it too. Networking — it’s a good idea, but there are catches and many considerations.

The author recommends: Network with local businesses that need notary services. Once again, another good idea. But, this is an idea you should be using anyway regardless of how the notary market is doing. Call up local businesses. Or drop by and give them your card. A certain percentage will use you, so go to lots, and have lots of cards.

Then the author recommends: Find opportunities outside of your local area. This is what I recommend too. It is called widening your net. You should do that in any case whether business is fast or slow if the price is right or if it is for a client you like enough to drive. This point is a good one, but has nothing to do with overcrowding.

SUMMARY
I feel this particular NNA article is helpful, but is a general marketing article with a title that is specific to a particular type of market condition that the article does not address. The fact is that for years, the NNA has been outstanding at marketing to new Notaries, getting them on board and turning them into signing agents. Many of these Notaries are Realtors, Insurance workers, Mortgage and Escrow people, etc. NNA tends to attract a good crowd and a big crowd and floods the industry with signing agents. However, how many of these signing agents can pass a tough notary or signing agent exam? The answer is very few. And the reason is that people since about 2013 (yes I noticed this), have become lazy and don’t want to study hard. Even people with four different certifications don’t like to study hard. This is hard to believe but it is my experience.

Here is the original article
https://www.nationalnotary.org/notary-bulletin/blog/2021/09/is-the-notary-industry-overcrowded

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August 2, 2021

I gave a free upgrade offer to many notaries

Filed under: General Stories — admin @ 6:31 am

I filtered out a list of 100 notaries who did really well on our email quiz. I offered them a free upgrade if they did well on a more complicated ten question quiz. Only four have answered back and so far nobody has done well on it.

I want to offer opportunities to others. I don’t even charge for a lot of these opportunities. But, if you guys would study more, you might do well on my quizzes and get ahead in life. I would feel happier too.

Notary Public 101 on our blog offers a great opportunity to study from materials that will help you pass our email quizzes. It is not rocket science and it will help you become a more polished notary.

Maybe one day the situation will change and motivation will reign supreme. On a brighter note, we sell more certification courses now than a year ago.

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July 14, 2021

How valuable are the various types of notary knowledge?

Filed under: Uncategorized — admin @ 3:19 am

Notaries these days who invest in Notary education study all types of topics. Some study Notary basics, others study TRID, Reverse Mortgages, Helocs, situational knowledge, elite knowledge, or just plain signing agent knowledge. Marketing skills are also taught by many agencies. So, which skills are the most valuable?

As a signing agent, companies typically babysit you unless you are very advanced and work purely for title companies. If you make mistakes, that is very unprofessional, but they generally catch you before it is too late due to the scan backs and fax backs. Notaries do not get complaints about errors on our site these days. When they do get complaints it is because they are rude or don’t show up, don’t return phone calls, or don’t get documents back on time.

So, let me make a pecking order of Notary skills in an order that makes logical sense to me.

Notary knowledge
If you don’t know how to be a solid Notary, you are endangering the public as well as yourself and leaving yourself open to legal liability. A mistake identifying someone, or filling out your journal can lead to a lawsuit, or lack of evidence in a legal proceeding. That is very serious and can ruin not only you, but all who are involved in a transaction with you. Failing to properly administer an Oath (when required) can lead to the termination of your commission if you ever get caught and is considered Perjury which is a Federal crime! If you don’t fill out forms properly or follow Notary law and procedure, you can ruin your life. So, Notary knowledge is the highest priority as a Notary Signing Agent and THAT is why we teach the finer points at no cost in Notary Public 101 on the blog.

Signing Agent knowledge
Knowing how to initial, date a right to cancel, and understanding the basic documents in a home-owner Refinances are skills that you will need to use a lot. You can ruin a signing if you miss signatures or initials, or put wrong dates on documents. Signing Agent skills seems to be a definite #2 in the pecking order of what you should study.

Marketing
If you know your basics, but don’t know how to attract work, you might get a few jobs here and there, but won’t have a side career of any scope. Learning Notary marketing is easy because there are good teachers everywhere. 123notary and LSS do a nice job teaching notary marketing. Some of the knowledge is available in our loan signing course and a lot more is on the blog in the marketing category on the right.

Specialty Skills
It is always good to learn more. Being TRID trained, or trained in reverse signings is great. But, that is the last step in my opinion. It impresses clients when you go above and beyond in your training. It shows motivation and effort and makes them more likely to hire you. But, learn the other stuff first as that is a lot more critical for basic survival.

How many certifications should I get?
The more the merrier. If you advertise with us, you should consider ours. If you are a paid member, we sometimes offer to test you by phone at no cost if you study from Notary Public 101, but we get very few takers. Our test is the hardest in the industry and our teaching materials are the most practical — and NOT the most expensive. We have the least expensive certification compared to the big players!

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