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July 2, 2016

National Loan Closers

Here is what Notaries are saying about this outfit.
http://www.123notary.com/forum/topic.asp?TOPIC_ID=3755

Ollie
“Like many of you, our business relationship with NLC started out being
amicable.
However, we just learned that they pay every 61 days–at least for us.
This is called floating; which means instead of your income producing for you (like interest earned), it is producing for them.

We are proponents of receiving our fee the same disbursement day as the buyers and sellers.
The industry normal currently is ‘net 30’. What should be the norm is interest earned on the fee due from the day of disbursement on all completed assignments.
What we will do for companies like NLC is accept assignments by PAYPAL!”

Shannon
“I recently received then declined a signing. When prompted to “select” my fee, I was unable to find a fee greater than $85.00. While certainly there are assignments that might be done for that price (or even less), a loan signing is typically never less than $100 and with printing and other requirements much more likely to be closer to $200.

If indeed your maximum price per signing is $85.00, then I would ask that you remove me from your mailing list and system altogether. Even as a novice Notary back in 2003, Loan Signings in Orange County paid $150. [either way, gas is $4/gal]

I own and operate three (3) Mobile Notary businesses and personally service six Southern California counties. I carry $1MM in Errors and Omissions insurance that blankets my businesses and am NNA and DOJ background Checked and a Certified Notary Signing Agent. I have personally signed over 13,000 loans since 2003. I am truly an expert at what I do. I’d love to hear from you again when your pricing better reflects the value of my services.”

Diana
“BEWARE OF NLC!!!! They are full of excuses when it comes time to pay!! It has been over 60 days for 2 jobs I done for them and No payment.. But I keep getting their “pay policy” emailed!! Of course, it says I should have been paid..LOL.. I guess their not looking at the dates!. I for 1 will Never work for them again.. They are on My Black List!! Good Luck everyone!!”

ldelrey
“I have been with NLC since last year always paid on time, however, this year has been a night mare, I’m still waiting for payment from Jun 8, 11, 12, 2012.I have send the invoice via email 20 times and also call. We are sending checks out by the end of the week…I have not done any closing for July-Thank God…”

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8 Comments »

  1. They present themselves as being “Notary friendly” and send out fancy Holiday e-mails, etc, etc fostering a “Team” effort –but – they are low ball with their rates and as others have said — they are a Slow Pay — I only work for them if signing close by and fits my schedule — they rate a “C” in my book

    Comment by David Bentley — July 18, 2016 @ 4:21 pm

  2. I’ve been signing for them for over a year now and they do take a little longer to pay you but I got tons of assignments. They have always meet my fee. If you’re working for many companies and your really busy like myself, the checks always come. I don’t worry about it. For those of you worried about one check you need more business. Go out and get it.

    Comment by Bill — July 18, 2016 @ 4:37 pm

  3. I was contacted for a signing 7/6/16 to be completed on Saturday 7/9. They said it was a small signing and offered $100. I said ok but would need an increase if the package was larger than $125 pages. I had done a previous signing where they agreed to increase my fee to $157 due to the size of the package.

    Despite requesting the docs on Friday every hour from 2 pm on, they finally arrived at 5 minutes before 5 pm. After opening and reviewing the docs, I found they were 365 pages (2 sets). Also, there were 30 notarizations required. I estimated this signing would take around 3 hours to complete plus 45 minutes printing. The $100 fee was unreasonable.

    I called them and their office was closed. The after-hours number they listed never picked up and the mailbox was not set up to leave a message. I sent an e-mail Friday night and hoped for a reply. I called the Borrowers and told them there was a problem with the docs and would have to reschedule unless I heard from NLC or the Borrowers spoke to their loan officer. Nothing happened.

    On Monday, NLC called to find out the status of the closing and hung up on me when I explained.

    Any of your comments are welcome.

    Comment by Stacey Ward — July 19, 2016 @ 5:30 am

  4. I blocked their emails.

    Comment by Neil — July 19, 2016 @ 4:04 pm

  5. This company is just as bad as Global. They hold themselves out as experts and every signing I have had has been cancelled. Nothing has ever closed. They just are worth the low fees they want to pay.

    Comment by Annette Fowler — July 20, 2016 @ 3:47 am

  6. I have worked with NLC for 4+ years and have had no issues with the pay scale nor being paid. Have always found NLC t be friendly and professional in their approach to the general public and myself. Have always been paid on time per their protocol…
    Have you checked with them concerning the possibility of document issues and the issue of receiving your pay later than your expectation? You know as well as I that this can sometimes delay the payment. I for one have a good professional relationship with this company and will continue to provide my services for them.

    Comment by Ruth Westergaard — September 1, 2016 @ 7:28 pm

  7. This sounds exactly like Signingstream.com It’s been over 60 days and their contract says I will be be paid in 60 days. Emails always say they will get checks out in the mail at week’s end. They’ve been saying that for a month!

    Comment by Kathy — September 2, 2016 @ 6:11 pm

  8. They are not a signing company. They are “A National Notary Directory” – just like 123notary.com. But they offer scheduling and order tracking etc. I was confused initially and I mistakenly asked them to resolve a payment issue. Their smug contract tech support person “Brian” called and I’ve never had such an unprofessional experience with anyone in this industry. It’s my fault that I didn’t fully understand the relationship, shame on me. It’s NLC’s fault for hiring such an A$$ Hat to provide “Support” – I’ll never accept another order via NLC again.

    Comment by Tom — October 11, 2016 @ 6:04 pm

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