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December 15, 2013

Advice to new notaries: Interview with a Veteran Notary

Filed under: General Articles,Popular on Linked In — Tags: , — admin @ 8:20 am

I love doing loans signings, and have done them for ten years. I have been in Real Estate for 30 years, but I like the loan signings better. I’ve met all kinds of people, and the NSA has a chance to help them all.

RE new NSAs: Notaries have to know when to keep their mouth shut. If there is something on the loan docs the borrower wants to know about, always give them a general answer– but if you say the wrong thing, forget it!
For instance, a notary could say “I can get you a better interest rate!” But we don’t know why those figures are there– why the person has the rate he/ she has. Don’t comment! That particular loan can fold. But the notary may not know the workings of the escrow to get it to that point. ALWAYS have the borrowers contact the Loan Officer. I am old enough to know that if that borrower is so upset, I can handle it.

You can look around the home and know how to handle the signing. For example, at Christmas, I went to a home where the borrower was disgusted. They were packing to go on a trip, and a lot of things were set up to go. They had a baby. That tells me “Say some reassuring things.” I mother them. The loan had taken 7 months, and it was Christmas eve day. It had taken so long! I told her I understood, and that I could leave if she wanted me to. She saw I was experienced and that I cared, and she calmed down and signed. She might not have signed for another notary.

One time a borrower did not show for about 30 mins– there was a girlfriend living in the house, and there was a wife– the man was buying her out! I had to tell them to stop the bad language, and she was also afraid that he was going to take all the money. I said “I’m out of here”— but then they calmed down and signed. A new notary would have panicked and left. But I got them to sign: their marriage was over, and they needed the money. I did a reverse mortgage for a man who sold Fuller Brush. The man wanted to read it all– three hours! I looked around the house, and he had nothing there! He didn’t even have enough income to support himself and his disabled son. I knew he needed the loan and I let him read. I asked him “Do you know what I just read?” He didn’t. I had to make him understand what the APR is (briefly; a generic answer–like you have on 123notary–in the Ninja book.) After the signing, he came to the house and handed my daughter a $50 gift certificate. He was so grateful. This was years ago.

Every situation is different. You need to adapt to that situation. You are doing the borrower a disservice if you just point and sign.
You should also never backdate. There is always someone who will talk if you do something wrong. The only person who is not going to talk is me. But you can never trust the company not to come back to blame you in the future–so don’t backdate!

These borrowers are real people– not just numbers. Be sure you know about the documents!
Instead of taking low-ball offers — take a course and study the loan documents! This will give you a lot of business. You do not need to take low offers to start out. Your printer and computer, phone, car insurance, gas– all these come out of what you make. You can’t print and do all this and do a loan for $60.

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February 13, 2013

Bartender Notary: A reverse mortgage on the rocks!

Filed under: Humorous Posts,Popular on Twitter — Tags: , , — admin @ 11:54 pm

Signing with the Bartender-Notary: Reverse Mortgage on the Rocks

The bartender notary knocks on the door. “Hi, I’m the bartender notary. I’m here to do your signing.”
“Sure, come right in,” says Joe the borrower.

They go to the dining room table to do the signing. The bartender notary looks around and says, “Hey, isn’t that a wet bar in the back of your living room?”
“Yes.”
“Would you mind if we sat over there?; I would feel much more comfortable sitting over there,” the bartender notary says.
Joe goes behind the bar and asks, “Where am I supposed to sit?”
“No, I’m the bartender so I go behind the bar. you sit on the stool on the other side,” the notary insists.

“Aren’t we gonna do the signing?” asks Joe.
The notary opens his briefcase and takes out a few flasks of non-alcoholic drinks, a tall glass, and a little umbrella. “I’m frustrated, because , when I go to signings, no one ever offers me a drink…maybe after half an hour they might offer me some tap water if I’m lucky…So I decided to turn the tables around…or the counters, as the case may be…and offer the signers a drink. I make my own orange-cranberry spritzer…would you like one of those…or would you like a virgin lemonade? I’ve got everything except ice.”

“Make me a strawberry lime spritzer…and can you muddle the fruits a little? Wait—” says Joe. “Aren’t we supposed to be doing a signing?”
“I’m the bartender notary; I talk bar talk. It’s my trademark to serve drinks and make smalltalk before we do the signing.”
“Ok, I’ll play along,” says Joe.

“How about those Dodgers, Joe? Who are they gonna trade?”
“Well, right now, I’m ready to trade notaries—if we don’t get started with the signing right away.”
“Ok, let’s do the signing,” the notary shrugs.
“Actually,” Joe says, “my reverse mortgage was on the rocks since the beginning of the application process, so I decided to go for a refinance– straight up.”

“Ok,” the notary says.“Your first document is a Deed of Trust. May I see some ID, sir?”
The borrower says, “What, I don’t look over 21?”
“Just a precaution, sir.”

The bartender notary opens his journal and begins to record the types of documents, the patron-borrower’s ID, and the types of drinks served at the signing.

The notary says, “This is your Deed of Trust. Your loan amount is right here; please initial all pages of the document and sign on the last page.”

They get to the Note; the notary says, “This is your Note. Your interest rate is 4.5%. The last loan I signed was an adjustable rate mortgage. I asked the borrower if he would like his interest rate shaken or stirred when the adjustment date comes in two years. He didn’t laugh. He didn’t think it was very funny. I’m lucky he didn’t trade me. Maybe it was how I said it…”

Then the notary asks, “So how’s the wife treating you?”
“Oh, I canned her years ago… I have a girlfriend,” says Joe.
“Do you think she will be in need of a bartender-notary anytime soon?”
“No she lives in an apartment. She won’t need to refinance anything in this lifetime.”

“So waddaya think–those interest rates—are they gonna go up or down?” asks the bartender notary.
“Oh, the Fed’s gotta keep it about the same—or you notaries will all be out of a job!”

“Next, we are going to look at the TIL. This is your Truth in Lending disclosure. Your APR is right here. So are we going into Iran? Whaddaya think the chances are that we invade Iran?”
Joe the signer looks at the TIL and says, “I’d give it about a 4.97%… Hey, I thought we’re not supposed to talk about politics at the signing?”
“That’s my trademark, I have to talk about politics because I’m the bartender notary… that’s what bartenders talk about. Would you like some bar snacks? We have peanuts, wasabi chips … Did you hear about LAX Vineyards new wine blend? It’s a cross between a cab, a merlot, and a shuttle. It’s very popular with bartenders. Did you hear about the wine documentary from Ireland? It’s called Cork Uncorked… There’s a special kind of wine for a signing… Did you hear about the Reverse Mortgage Cabernet? It’s rich in tannins and has two subtle notes…black cherry, and a hint of cocoa…and a smooth finish…assuming that we don’t have to call the lender.”

Joe asks, “What’s next?”
“The next document is your HUD.”

They go to the HUD. Joe the borrower asks, “Oh, so is my strawberry lime spritzer documented in the HUD?”
“Yeah, I think it’s right there under the termite inspection…Let’s just sign the rest of these documents; I have to close up soon…Last call,” says the notary.

They finish signing the rest of the documents.

The notary takes the borrower’s copy of the Deed of Trust and places it next to the signed Deed of Trust. Joe looks at it and says, “There are two Deeds of Trust. I’m seeing double. I thought that strawberry lime spritzer was non-alcoholic…”

“No! These are your borrower’s copies. Are you gonna be ok—or should I call you a cab?”
Joe: “I’m already home…I live here.”

Tweets:
(1) I’m frustrated because when I go to signings, nobody ever offers me a drink!
(2) Bartender notary prefers to do his signings sitting on stools near the wet-bar.
(3) I’m the bartender notary; I talk bar talk. It’s my trademark to serve drinks and make smalltalk before signing.”

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