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March 14, 2011

Dragging the person’s arm

Is your notary job a drag?
This job is like dragging arms man!
Are your hospital customers a drag, literally?
 
Dragging the signers arm
It was back in 2000.  I had had a Santa Monica notary job, and then was called from Arcadia.  I was informed that I would be needed to visit an Arcadia hospital to do a hospital notarization signing later that night. They were not sure. The patient would be awake and ready around 11pm, but maybe later… maybe much later.  I explained that I was a night owl, and that its no problem.  Just call while I’m still awake.  Once I’m sleeping, you have lost me. 
 
The phone call
So, I finished my Santa Monica job, got another job in West Covina, and drove back home through El Monte to Monterey Park where I was living at the time.  This was long time ago when I had first started 123notary to advertise my personal notary services to five counties in Southern California.  I was the only notary listed on 123notary at the time.  Ah, the memories of the good old days!  So, I waited at home watching television.  Finally the call came at 11pm.  They said they wanted to meet me at 1am at the hospital in Arcadia.  I said fine.  I’ll meet you in the lobby, I’ll be carrying a small black bag.
 
The lobby
I arrived at the lobby.  My client was early and waiting for me.  Clients always had ESP and always knew who I was without ever having met me before.  I guess my demeanor of looking like I was having the time of my life was what gave me away — NOT!  We went up to the hospital room, and there she was… the signer… and the family.  Fortunately the signer had ID.  It was time to sign.
 
I can’t move my arm!
The signer could barely move their arm.  In situations like this, the daughter of the signer always puts a pen in the elderly person’s arm, grabs the elderly person’s arm, DRAGS it across the page, and attempts to “help” them sign.  I had to stop them.   STOP!   Who is signing here?  You, or her?  The daughter said, “She is signing, I’m just helping her!”.  I said, PLEASE STOP helping her.  Lets have Ethel sit up a bit…there… thats much better.  Lets put the document on a hard surface so her pen doesn’t rip a whole in it.  Hmmmm… Much better!  Now, you can use your arm as a brace to guide Ethel’s arm, but let Ethel do the movements herself, otherwise you are more or less forging her signature even though she is the one holding the pen. 
 
40 minutes later
After 20 minutes, we got the first signature done. That wasn’t so hard, was it?  Then, we did the thumbprint in my journal to prove that the etch-a-sketch “scribble” wasn’t forged.  Elderly people grab on for dear life when you thumbprint them, their tension is like a brick.  Now it was time for the journal thumbprint.  I will bet money, that this won’t take any longer than another 25 minutes.  I was right!  We turned the journal almost completely upside down.  I had to supervise to make sure Ethel signed where she was supposed to and not on the “Name of document” section for Harry’s notarization that had taken place the previous day.  Thank god I watch everyone like a hawk.  The notarization was a “breeze”.  All in a days work.

Tweets:
(1) Doing signings for the elderly in hospitals is like pulling teeth or dragging arms!
(2) Whenever I arrive at a hospital lobby, the clients have ESP and automatically know I’m the notary!
(3) The signer could barely move her arm, so the daughter grabbed it, put a hen in her hand & moved the arm around!

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