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May 12, 2023

Scheduling Tips & Tricks for Mobile Notaries

Filed under: Beginners Corner — Tags: , , — Tom Wilkins @ 12:00 am

As a mobile notary, you’re always on the move, witnessing and verifying legal documents. But between the hustle and bustle, you must ensure your schedule is organized and efficient to keep your business booming. That’s why we’ve created this fun and informational guide to help you master your time management skills. Here are eight scheduling tips & tricks for mobile notaries to make scheduling a breeze!

Color Code Your Calendar

Add a little pizzazz to your planner by color-coding your appointments. Assign different colors to appointments, like signings, client meetings, or personal time. This visual cue will help you quickly see what’s coming up and better prioritize your time.

Set the Stage with a Pre-Scheduling Routine

Before diving into scheduling, create a pre-scheduling routine. Start with a cup of coffee or a quick workout to energize your body and mind. Then, review your emails and texts for appointment requests, and list them. Finally, check your calendar and start scheduling appointments, ensuring you have enough time to travel between locations.

Embrace Digital Tools

Ditch your paper planner and go digital! Use scheduling apps like Google Calendar, Calendly, or Doodle to manage your appointments easily, set reminders, and sync your calendar across all your devices. Some apps even allow clients to book directly, saving you time and preventing double bookings.

Schedule Buffer Time

Keep your schedule manageable. Allow buffer time between appointments to accommodate delays like traffic or document revisions. This extra time will help you stay on schedule and make your clients happy.

Prioritize Client Locations

When planning your day, prioritize appointments by location. Group clients that are close together to minimize travel time and reduce fuel costs. Use a mapping app to help you find the most efficient route and maximize your productivity.

Establish Clear Communication Channels

Ensure your clients know the best way to reach you via phone, email, or text. Establish a preferred communication method and stick to it. This will help streamline communication, making it easier for you to manage appointment requests and confirmations.

Don’t Be Afraid to Say “No”

As much as you want to accommodate every client, sometimes it’s impossible. Don’t be afraid to say “no” when you’re overbooked or the appointment is too far out of your way. It’s better to provide quality service to a few clients than to stretch yourself too thin and risk making mistakes.

Take Time for Yourself

Lastly, remember to schedule some personal time for yourself. Whether it’s a lunch break, a workout session, or a day off, you deserve some downtime to recharge and refocus. After all, a happy notary is a successful notary!

Master Your Schedule and Make Your Life a Notary Party!

By following these scheduling tips & tricks for mobile notaries, you’ll be well on your way to becoming more organized. Want to take your notary game to a whole new level? Check out these time management tips for mobile notaries. So, what are you waiting for? Get out there and start planning your notary party today!

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January 26, 2022

The carrot, the stick, the notary, and the bag

Filed under: Humorous Posts — Tags: , , — admin @ 5:55 am

We have all heard the story about the carrot and the stick. But, I decided to add complexity to the story by adding in the notary and the bag which are both relevant in their own way.

The Carrot
Most notaries are lured in by the benefit of getting paid for signing agent work. They are desperate to get work. They believe all of the lies they are fed by companies that string them along without paying them what they really deserve — or perhaps without paying them at all. Notaries keep chasing these bad companies around in desperations because these companies have a carrot — or at least a perceived carrot. (money would be the carrot in this case)

Notaries should NOT hover around bad companies like little puppy dogs jump around their master. Have some dignity! You need to market yourself to hundreds of signing companies. Get on their lists. And keep in touch with them. You need to see yourself as a carrot rather than chasing other people’s carrots. The notary’s carrot is that they can provide seamless service. Imagine a notary who is always on time, always well dressed, always polite, rock solid in reliability, doesn’t make mistakes, knows the documents inside out, and knows how much to explain and what to refer to the lender. If you can be that perfect flawless notary — you are valuable — and you would be more than just a perceived carrot to the signing / title companies. You would be a stick.

The Stick
Many notaries try waving their stick around without the carrot. They brag about themselves and try to convince others that they are great, and they are above the childish requirements for fax backs. Companies who use inexperienced notaries require fax backs since those notaries make a lot of mistakes. If you are “all that”, then why are you working for these chop shops in the first place? Don’t wave your stick around talking and whining — become a carrot on a stick instead.

The Notary
Notaries whine about not being offered much money for undesireable jobs with fax backs. The fact is that if you have experience and are 100% reliable and offer 100% quality service — such a notary is NOT REPLACEABLE… Then you develop a tremendous value. Those are the notaries that companies will wait for. They will say, “Okay, we will reschedule the signing for Wednesday if that is when you are free — we will wait for you”. If you are an average notary, nobody will wait for you.

The Bag
If you don’t make yourself into a super desireable notary, you will be left out by the more desireable companies who can pick and choose. And you will be left holding the bag.

An ending quote…

“If life gives you carrots, make carrot juice” — 123notary.com

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What are Jeremy’s favorite blog entries?
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A compilation of Notary stories
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January 12, 2022

But, I’m still a virgin!

Filed under: Humorous Posts — Tags: , , — admin @ 9:55 am

This was originally published many years ago.

I was meeting with my editor / comedy writer. He told me that my writing had improved a lot in the last 18 months. I took a look at my writing and found that he was correct. But, I still make mistakes. So, as he was looking at one of my articles, he found a few small mistakes. “You missed an explanation point!” “There should be a question mark here, and a common in the following sentence.” So, I added the punctuation that I missed. Then, he found something more serious.

ANDY: You missed a period!

JEREMY: Does that mean…?

ANDY: You’re PREGNANT!

JEREMY: But, I’m still a virgin!

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Jane the virgin Notary
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January 5, 2022

The day I sold Carmen’s spot

Filed under: General Stories — admin @ 9:41 am

This all happened around 2004. Carmen and I did not communicate as effectively together in those days. Carmen was given a top spot back then as a gift, but she did not see the value in it in those days. I asked if she wanted to get a formal upgrade and pay for the spot. She didn’t care then, and the key word is then. After that, there was this other lady in Los Angeles who was a Realtor and Notary. I think she is still with us although she dropped out for a few years. The Realtor Notary lady paid for the spot.

So, Carmen noticed that she wasn’t getting as many calls and complained to me about what had happened. Carmen got very angry I remember. I am not sure whose fault it was as our communication was not in writing. I think Carmen’s words are that it doesn’t matter if she is in the top spot. But, after losing the top spot, she started whistling a different tune. I am not sure if I waited for that other lady’s top spot to expire or if I bribed her to give it up. I can’t just take a legitimate Notary out of a spot you know — that is a violation of my terms and conditions. So, the minute I could legitimately get the other lady out of the spot which was a year or more after Carmen complained, I gave Carmen her spot back.

Carmen got so much business from her top spot that she became really good at selling top spots to other people. Carmen has been working with me since 2003 by the way. That was the year I got really busy with 123notary. The 123notary of today is very much formed because of that little communication mistake that happened back in 2004 or 2005, I forgot the exact year. Carmen has been the best top spot salesperson ever since. And I owe it all to a mistake.

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How does pricing work for top placements on 123notary?
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What is your favorite Notary password?
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Mistakes Notaries make with title companies
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August 8, 2021

Memorial of Carmen Towles, former salesperson for 123notary

Filed under: General Stories — admin @ 6:42 am

CARMEN’S DEATH
Carmen Towles passed away in July of 2020. I found out on July 25th from a client. I believe she passed away on the 24th, but I see other conflicting reports on Notary Rotary saying it happened two weeks before that. The last time I talked to Carmen was on June 29th when she was released from the hospital. She was able to talk but wasn’t making logical sense. She couldn’t remember if she had a gall stone or a kidney stone. I think you would remember that.

Carmen died of Pancreatic cancer, but had a gall bladder infection too. She never told me about the cancer, perhaps because she didn’t want me to worry. I think it would have been better if she had told me so I could plan ahead.

OUR HISTORY TOGETHER
In any case, Carmen and I worked together for 17 years since 2003. I remember the first time I met her at the entrance to our complex. I was selling her a course book. She was very talkative, inquisitive, and sharp. She kept calling me to ask questions and became very knowledgeable as a signing agent. Carmen claimed she took the NNA course, but that it did not make her feel confident enough to go out and do real signing work. After she mastered our 123notary course, she felt she got a practical road map of what to do and how to handle situations. As time went on, I begged her to work for me. She initially didn’t want to. It took a few years to get her to work full time. After she got used to it, signings slowed down, and she became hooked on 123. She did the new sales and renewals and was very possessive about the work.

CARMEN AS A MENTOR
Carmen was an excellent mentor to many of our Notaries. She taught them the twists and turns of what can happen at signings and with the various companies who hire Notaries. She kept many out of trouble and inspired all. She had real charisma, pizzazz, combined with a deep and pragmatic knowledge of Notary law and signing competency. Nobody else combined her flamboyance and knowledge. None of the other Notary companies have anyone even half as good as she was.

CARMEN’S INPUT
Carmen helped me put together a new over the phone test content as well as a new course which is on the blog and free — Notary Public 101. We wanted to emphasize what gets Notaries in trouble, so they can stay out of trouble. The other courses taught information which was about loan documents which is fine, but you don’t normally get in trouble for not understanding the documents, you get in trouble for notary mistakes or mishandling situations.

OUR LOSS
The Notaries are very sad that Carmen is gone. There will never be another Carmen. I am sad that I never got to say goodbye. I didn’t think she would pass away so fast. I thought she had another year where she would function at half speed. But, I can communicate easily with spirits, so I have had a few simple dialogues with Carmen.

JEREMY: How are things in the brighter world?
CARMEN: I’m getting a lot of rest.

JEREMY: What will I do without you?
CARMEN: Oh, don’t worry about it.

JEREMY: Do you have to wear face masks up there?
CARMEN: Ha ha…. no!!!

LIFE WITHOUT CARMEN
So, now I have to do all of Carmen’s work. I call all of the renewal people. It wouldn’t take that long except that the higher level people like to chat. Many of our higher level people have been with us for years, in some cases up to 20 years, and they have stories from long back. The bigger issue is not having to do her work. I am missing the new calls because I am not prepared to answer the phone all the time. I am not sure how I will hire someone new who will be acceptable and who will last.

And third, I miss Carmen because she is like a family member to me. She understood me well, and had very sensible advice for me about all of my issues. I didn’t necessarily agree with all of her advice, but most of it was good. I am very sad, lonely and don’t know what to expect of the future. The future doesn’t look very bright now, but you never know. I am going to try out several new ladies who seem promising.

With all of the bad vibes in the atmosphere due to the Covid19 issue, riots, and political upheaval, it seemed like the devil made his rounds to disrupt many cities, many lives, many political issues, etc. First there were Covid19 shutdowns which took away our rights. 80% of what I could do outside of the house was shut down or disappeared. Then the devil came to my neighborhood with the riots. A month later my site went down for a week. Actually that was done by angels for my protection, but felt like the devil was somehow involved. And then my site went back up, Carmen became incapacitated and then died shortly after. So much grief in just five months. No wonder I feel more depressed than I have felt in years.

Carmen was always there, usually answered the phone, only went on one quick vacation that I knew about which was a cruise in Mexico. But, she kept her phone with her so she was accessible. She even did phone duty while she was on Jury Duty. She was always there, and now she will never be there again.

I will have my psychic contact Carmen in the brighter world to see if she has anything she wants to tell the Notaries. My ability for spirit communication is okay for very quick questions and answers but not good enough for conversations. So, we will leave this up to Walter who is an expert.

Incoming phone communication to 123notary is basically almost impossible now. I answer some of my incoming calls. but, I really can’t get more than 10%. If you want to reach me fast, just use the email form on 123epayment.com. I am very slow by info@123notary.com, so if you are in a hurry, 123epayment.com is a little faster.

So for now, that is all I can say.

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July 14, 2021

How valuable are the various types of notary knowledge?

Filed under: Uncategorized — admin @ 3:19 am

Notaries these days who invest in Notary education study all types of topics. Some study Notary basics, others study TRID, Reverse Mortgages, Helocs, situational knowledge, elite knowledge, or just plain signing agent knowledge. Marketing skills are also taught by many agencies. So, which skills are the most valuable?

As a signing agent, companies typically babysit you unless you are very advanced and work purely for title companies. If you make mistakes, that is very unprofessional, but they generally catch you before it is too late due to the scan backs and fax backs. Notaries do not get complaints about errors on our site these days. When they do get complaints it is because they are rude or don’t show up, don’t return phone calls, or don’t get documents back on time.

So, let me make a pecking order of Notary skills in an order that makes logical sense to me.

Notary knowledge
If you don’t know how to be a solid Notary, you are endangering the public as well as yourself and leaving yourself open to legal liability. A mistake identifying someone, or filling out your journal can lead to a lawsuit, or lack of evidence in a legal proceeding. That is very serious and can ruin not only you, but all who are involved in a transaction with you. Failing to properly administer an Oath (when required) can lead to the termination of your commission if you ever get caught and is considered Perjury which is a Federal crime! If you don’t fill out forms properly or follow Notary law and procedure, you can ruin your life. So, Notary knowledge is the highest priority as a Notary Signing Agent and THAT is why we teach the finer points at no cost in Notary Public 101 on the blog.

Signing Agent knowledge
Knowing how to initial, date a right to cancel, and understanding the basic documents in a home-owner Refinances are skills that you will need to use a lot. You can ruin a signing if you miss signatures or initials, or put wrong dates on documents. Signing Agent skills seems to be a definite #2 in the pecking order of what you should study.

Marketing
If you know your basics, but don’t know how to attract work, you might get a few jobs here and there, but won’t have a side career of any scope. Learning Notary marketing is easy because there are good teachers everywhere. 123notary and LSS do a nice job teaching notary marketing. Some of the knowledge is available in our loan signing course and a lot more is on the blog in the marketing category on the right.

Specialty Skills
It is always good to learn more. Being TRID trained, or trained in reverse signings is great. But, that is the last step in my opinion. It impresses clients when you go above and beyond in your training. It shows motivation and effort and makes them more likely to hire you. But, learn the other stuff first as that is a lot more critical for basic survival.

How many certifications should I get?
The more the merrier. If you advertise with us, you should consider ours. If you are a paid member, we sometimes offer to test you by phone at no cost if you study from Notary Public 101, but we get very few takers. Our test is the hardest in the industry and our teaching materials are the most practical — and NOT the most expensive. We have the least expensive certification compared to the big players!

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June 18, 2021

12 ways to negatively advertise yourself and fail as a mobile notary

Filed under: Advertising — admin @ 8:51 am

Notaries hire us to advertise them and promote them by virtue of listing them. But, many notaries do counterproductive things with their advertising. Let’s take a closer look.

YOUR BUSINESS NAME
1. Have a generic sounding business name like “Nationwide Notary Service” , “Statewide Signing Service”, or “Illinois Notary Service.” You will get confused with a lot of others and not stand out. Or just don’t have a business name at all.

REVIEWS
2. Don’t ask for reviews — ever… And make sure your work isn’t that great, which will alleviate the risk of getting a positive review. Or you could try to get negative reviews.

PHONE ETIQUETTE
3. Never answer your phone, and if you do, make sure to have screaming kids in the background, try to sound muffled, don’t speak into the phone, and don’t be polite. Never announce who you are when you answer your phone — make them guess.

4. Give roundabout answers to questions via phone and insert lots of unasked for information which you think makes you look knowledgeable, but to them makes you look like an annoying novice who won’t stop talking.

YOUR NOTES SECTION
5. Use baseless cliche adjectives to describe yourself like “responsible” and “reliable”

6. Leave your notes section blank on your 123notary listing profile.

7. Ramble on and on in your notes section without letting people know your credentials or what you know how to do.

YOUR PROFILE
8. Don’t fill in your # of loans signed on your profile. Let people guess and when they ask, say, “lots” rather than giving them actual tangible information such as an actual number.

9. Only work two days a week, and only three hours on each day.

10. Only serve your home county and refuse to go anywhere else for any price.

KNOWLEDGE & CERTIFICATIONS

11. Don’t get any. Or at a minimum, don’t get certified by any agency with tough testing standards. Why bother?

12. Make sure you don’t know your notary knowledge at all. That way you can ensure that you will make Notary mistakes, get in lots of trouble and lose clients.

SUMMARY
If you follow all of my tips, I guarantee that you will do really poorly in your business unless you have a very loyal following already. On the other hand, do the opposite, and you might do well. In addition to these tips, if you send back packages late, or in incomplete form, and speak in a rude way to clients, that will enhance your ability to fail in business. Once again, do the opposite and you might succeed.

I wrote this article in jest, but the reality is that most Notaries are not doing everything, or even half of everything they need to do to succeed. Making it as a mobile notary is not a matter of luck. There is a checklist of things you need to do: Notes, Reviews, Certifications, Notes, Business Name, Phone Etiquette, Notary Skills, etc.

The good news is that we have many articles and even free courses on our blog for ALL of these points. And you can become an expert with n

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April 18, 2021

Ooops! Errors that Notaries make that courses don’t cover

Filed under: Technical & Legal — admin @ 8:06 am

Here are a few dumb mistakes Notaries make that courses might not address.

1. Missing signatures, dates or initials.

2. Sending the package back to the wrong Mortgage company.

3. Forgetting to send the package and finding it in your trunk three days after the fact only to find out that the borrower lost their lock as a result.

4. Forgetting to confirm the appointment and finding nobody home when you get to the destination.

5. Not making sure all signing parties are there only to find out that the wife is at work an hour away.

6. Not printing out the whole package.

7. Not having the correct printing or downloading software downloaded.

8. Telling the signer you will be there in 10 minutes and then showing up two hours later with some lame excuse

9. Answering all questions with a snow job trying to cover up the fact that you are new and know almost nothing. This just makes you look annoying in addition to being new. At least you could be a straight forward new person with dignity.

10. Not reading the directions sheet (if there is one) at the top of the package. You could get fired for that.

Common mistakes the borrowers make include letting their cat or dog scratch you or bite you. when they put their dog on the other side of a closed door, have you ever noticed that door always seems to open several minutes later only to create a scene? Some borrowers also read forever and didn’t go over the critical facts with their lenders. Other borrowers don’t have a table to sign on — and that is a serious issue.

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April 13, 2021

The “It can be more but not less” rule

Filed under: Technical & Legal — Tags: — admin @ 6:26 am

Don’t learn this rule. It is interpreted backwards as often as it is interpreted correctly, or scrambled completely.

BAD RULE: “It can be more but not less” rule.
APPLICATION: You can SIGN more but not less…
QUESTION: More but not less than WHAT?
More but not less than what it says on the ID or the document?

This stupid quick rule does not elaborate what you can sign more than and also misses a very critical point. If you cannot prove the name on the document using a photo ID, then you are taking a huge risk as a Notary.

Different states have different standards for identification. Georgia requires you to look at the ID but doesn’t mention whether the ID should match (might be outdated information, but that was what I read a few years ago.) California requires the name on the document to be proven based on the ID and also requires thumbprints for powers of attorney and deeds affecting real property (smart move.) But, regardless of the state, taking precautions and keeping thorough records can keep you out of court and shorten the length of investigations.

BAD RULE: “You can always sign more.”
QUESTION: More than WHAT?
Don’t use rules that leave ambiguities otherwise you will miss critical points due to an omission in the logical process.

JEREMY’S RULE: “The ID must prove the name on the document.”
Interpretation: The name on the ID can be matching and identical or matching but longer than the name typed in the signature section of the document. Additionally, the name you put in the Acknowledgment section should be provable based on the ID. It is possible to put a shorter name on the Acknowledgement than the name signed or printed on the document.

Example.
If the ID says John Smith
But, the document printed name says John W Smith
You could notarize this person as John Smith even if the person signs John W Smith.
Would the title company get mad at you? Would the county recorder record the notarization? Not sure, but at least you would not be breaking notary law by notarizing this way!

JEREMY’S RULE #2: “You can sign more than how the name is printed in the signature section, but not less.”
COMMENT: This is a more elaborate and thorough version of the more but not less rule. If you memorize incomplete rules, you will make logic mistakes and could end up in court as a consequence. It doesn’t happen often, but it could eventually. Why take chances and why be a bad notary? Understand all of the aspects of notarization and yes — it is a lot more complicated than you thought and requires intricate thinking.

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March 14, 2021

A review from a client that the Notary thought was low-brow

Filed under: Reviews — admin @ 4:42 am

A very educated Notary got a review from a client that said, “Patty rocks.” She wanted the review removed. I told her that the review was good. It was written in the language of a real person. Not all of us are university professors who use the queen’s English. Some of us use high-brow English, and others are more informal. The point is that the review was enthusiastic and real. And in real life, some of our clients might have an education not in excess of a Harvard Professor — or perhaps more than some.

So, accept the language they use, even a few spelling mistakes. The point is that the public needs to know that people like you and trust you. A Notary with no reviews has very little credibility.

In my opinion, your certifications mean more than reviews, but for the clients, the reviews mean more than the certifications. Certifications are given by impartial agencies who judge you based on your knowledge. Clients judge you based on if they like you and had a good experience. They are both important. But, some people fake reviews. It is not so easy to fake a certification. But, in any case, popularity trumps — so show the world that you have some!

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