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December 15, 2023

Mastering Work-Life Balance in Notary Business

Filed under: Become a Notary — Tags: — Tom Wilkins @ 12:00 am

In today’s fast-paced world, achieving a healthy work-life balance is crucial for success and well-being, particularly in the notary business. Homeowners and business owners must understand the dynamics of maintaining this balance to ensure efficiency and personal satisfaction. This article delves into the critical aspects of work-life balance for notary businesses, providing insights and strategies tailored for homeowners and business entrepreneurs.

The Importance of Work-Life Balance in Notary Business

Work-life balance for notary businesses is a concept that involves managing professional responsibilities and personal life in a way that minimizes stress and enhances overall well-being. Finding this balance is essential for notaries, who often juggle numerous tasks and responsibilities. It can lead to increased productivity, better mental health, and improved relationships with clients and family.

Strategies for Achieving Balance

Set Clear Boundaries: As a notary, you must define and stick to your working hours. This helps manage expectations with your clients and allows you to dedicate time to personal activities.

Leverage Technology: Utilize digital tools and software that streamline your notary processes. This efficiency can significantly reduce your workload, leaving more time for personal activities.

Prioritize Your Health: Regular exercise, a balanced diet, and adequate rest are key to maintaining your energy levels and focus, both crucial for a successful notary business.

Outsource When Necessary: Don’t hesitate to delegate tasks or outsource certain aspects of your business. This can free up valuable time better spent with family or on leisure activities.

Stay Organized: Good organization is key to managing a notary business efficiently. Keep your schedule, contacts, and documents well-organized to minimize stress and save time.

Take Breaks: Regular breaks are essential to prevent burnout. Whether it’s a short walk or a weekend getaway, time away from work can rejuvenate your mind and body.

The Role of Flexibility

Flexibility in your work schedule is crucial in the notary business. It allows you to adapt to unexpected personal commitments without compromising your professional responsibilities. Embracing a flexible work model can lead to greater job satisfaction and a healthier lifestyle.

Balancing Client Expectations

Managing client expectations is a critical aspect of maintaining a work-life balance. Clear communication about your availability and working hours helps set realistic expectations. Remember, a well-balanced notary is more likely to provide quality service, leading to happier clients.

Finding Harmony in Your Notary Career

In conclusion, mastering work-life balance for notary business involves setting boundaries, leveraging technology, prioritizing health, outsourcing, staying organized, taking breaks, being flexible, and managing client expectations effectively. Implementing these strategies can lead to a more fulfilling career and personal life. Remember, a balanced life is not only beneficial for you but also for your clients and family.

For more insights on notary business practices, don’t forget to explore how to use a FedEx drop box, an invaluable resource for notaries looking to streamline their document handling processes.

Achieving a work-life balance for a notary business might seem challenging, but with the right approach and mindset, it is certainly attainable. Remember, a harmonious balance between work and personal life is key to long-term success and happiness in any profession.

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July 7, 2023

Tackling the Notary Path: How Hard Can it Be?

Filed under: Notary Public 101 — Tags: , — Tom Wilkins @ 12:00 am

Are you thinking about becoming a notary and trying to figure out how difficult the process is or what difficulties you may face in this career? While the requirements may vary by state, becoming a notary can be fulfilling. In this blog post, we’ll know how hard it is to become a notary and the necessary steps to become certified as a notary public. Learn about the responsibilities of individuals in the business, successful notary duties, and any potential biases or stereotypes in the field. Start your journey to becoming a Notary Public by gaining the necessary knowledge for advancement.

Understanding the Notary Role

Before delving into the process of becoming a notary, it is important to understand the role they play. A notary is a public officer appointed by the state government to witness the signing of important documents and administer oaths. They act as impartial witnesses to prevent fraud and ensure the validity and enforceability of legal documents.

Meeting the Requirements

The specific requirements to become a notary can vary depending on the jurisdiction, but there are commonalities across many regions. The process typically involves:

1. Age and Residency: Most jurisdictions require notaries to be at least 18 years old and legal residents of the state where they wish to practice.

2. Education and Background Check: Some states may require the completion of educational courses related to notary laws and procedures. Additionally, a background check may be necessary to ensure the applicant has no criminal history that could compromise their integrity as a notary.

3. Application and Fees: Aspiring notaries must submit an application to the appropriate regulatory authority and pay the associated fees. The application typically includes personal information, educational background, and any additional documentation the state requires.

4. Notary Exam: Several states require applicants to pass a notary exam to demonstrate their understanding of notary laws and practices. The exam may cover document types, identification requirements, and notarization procedures.

5. Bond and Insurance: Many states require notaries to obtain a surety bond and/or errors and omissions insurance. These serve as financial protection in case of errors or misconduct during notarial acts.

6. Commissioning and Renewal: Successful applicants receive their notary commission once all requirements are met. The commission is usually valid for four years, after which notaries must renew their commitment to continue practicing.

Navigating Challenges on the Path

While becoming a notary is generally straightforward, certain challenges may arise. Here are a few potential hurdles and tips to tackle them:

1. Understanding Legal Terminology: Notaries should familiarize themselves with legal terminology and document types commonly encountered in their jurisdiction. Taking educational courses or seeking guidance from experienced notaries can help.

2. Staying Updated with Laws and Regulations: Notary laws and regulations are subject to change. Aspiring notaries must try to stay updated with any amendments or new legislation that may affect their practice. Joining professional associations and attending seminars or workshops can provide valuable insights and networking opportunities.

3. Building a Client Base: Starting a notary business requires building a client base and establishing a reputation for reliability and professionalism. Networking with attorneys, real estate agents, and other professionals frequently requiring notarial services can help generate referrals and opportunities.

Embrace The Challenges And Reap The Rewarding Benefits

It’s hard to truly know how hard it is to become a notary without taking the first step. Becoming a notary in your state requires time and money, so it pays to know all the facts before diving in. It is easy to feel overwhelmed at the thought of navigating the path to becoming a notary because the requirements are strict, and understanding the full scope of what is expected can seem daunting. But don’t let that deter you from taking on this rewarding profession. By investing in yourself and understanding the ins and outs of becoming a notary, you can join this amazing world of public service experts! So, if you’re interested in joining the legal services industry but need help knowing where to start – take action now! If you’re trying to find a Notary Signing Agent near you, you can locate providers in your area on our website.

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January 27, 2023

How to Start a Mobile Notary Business in 2023

Filed under: General Articles — Tags: , — Tom Wilkins @ 12:00 pm

Starting a mobile notary business in 2023 is a great way to provide valuable service to your community while running a successful and profitable business. As a mobile notary, you can work from anywhere, set your own schedule, and serve many clients.

Get Commissioned

The first thing you will need to do to start a mobile notary business is to become a commissioned notary public. This typically involves passing a background check, taking a notary education course, and passing a notary exam. Once you are a commissioned notary public, you will need to purchase a surety bond, a type of insurance that protects your clients in case of errors or omissions on your part.

Create a Business Plan

Next, you’ll need to create a business plan. As a notary or signing agent, you know that success in your business requires more than just showing up on time and having the right documents. Taking the extra step to create a mobile notary business plan can go a long way toward helping you achieve your goals and make your work even more successful. There is much to consider, from generating leads to determining pricing structures when writing up your plan.

Invest in the Proper Tools & Equipment

Once your business plan is complete, you must invest in the necessary equipment and supplies to run your mobile notary business. This includes a professional-grade seal and stamp, a journal to record your notarial acts, and a reliable means of transportation to travel to your clients. You will also want to invest in a good-quality printer, scanner, and computer to handle all the paperwork required to do your job.

Market Your Notary Business

Marketing is essential when you start a mobile notary business to ensure a steady stream of clients. You will need to create a website and social media presence to showcase your services and offer discounts and promotions to attract new clients. You should also consider networking with other notaries, real estate agents, attorneys, and other professionals who can refer clients to you.

Ongoing Education

Another important aspect of starting a mobile notary business is to stay up-to-date with the laws and regulations regarding notary services in your state. Each state has different rules and regulations regarding notaries, so it is important to stay informed and comply with all applicable laws. You should also consider joining a professional organization, such as the National Notary Association, which can provide you with training and resources to help you run your business.

How Much Will You Charge for Your Services?

Finally, it’s important to have a clear pricing strategy for your mobile notary business. You will want to research the going rates for mobile notary services in your area and set your prices accordingly. You may also want to offer package deals or volume discounts to attract repeat clients.

Create Your Own Success in 2023

In summary, starting a mobile notary business in 2023 is a great way to provide a valuable service to your community while also running a successful and profitable business. The key steps are to become a commissioned notary public, invest in the necessary equipment and supplies, market your business effectively, stay up-to-date with laws and regulations, and have a clear pricing strategy. With the right approach and hard work, you can start a mobile notary business that will provide a steady income for Notaries/Signings for years to come.

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January 13, 2023

Top Mobile Notary Challenges in 2023

As mobile notaries, the world constantly changes and presents new challenges for our profession. Every year, new updates in law and regulations affect our practice. So it’s important to stay informed of what other professionals in the industry are experiencing so we can continue to do our jobs effectively and safely. In this blog post, we’ll be looking at some of the top mobile notary challenges that will likely arise during 2023 – from adapting to digital platforms amidst a global pandemic to keeping up with ever-evolving state laws – as well as how best to prepare for these hurdles ahead!

Increased Regulation and Compliance Requirements

Being a notary public is no small task! With an ever-increasing layer of regulations and compliance requirements to abide by, it’s important for notaries not only to stay up-to-date on laws governing notarial acts but to ensure that their notary service is top-notch. Mobile notaries, traveling notaries, and signing agents provide added convenience for clients seeking notarization services beyond the traditional brick-and-mortar approach. As such, notaries must recognize that increased regulation and compliance requirements come with the territory and be prepared to meet them in areas ranging from personal identification verification to data security protocols. After all, notaries are really providing an invaluable service – one that requires vigilance on their part in order to execute properly.

More States Legalizing Cannabis and Its Impact on Notarizations

With more states legalizing cannabis, notary services have never been in higher demand! From notarizing banking transactions to notarizing documents related to cannabis-related agreements, notaries are rapidly adapting their services to meet these growing demands. Mobile notary and traveling notary services like signing agents make this work possible with flexible scheduling, location options, and quick turnarounds. Today’s notaries are required to understand the effects of cannabis laws within the state they work in—and as more states legalize cannabis, notaries are rising to the challenge with an understanding of not only their state laws but regional ones too. The need for savvy notaries has never been greater!

Increased Use of AI and Other Technologies in the Notary Industry

The notary industry is no exception to the technological advancements in automation, with many notary services embracing advantages like AI and mobile notarization. Mobile notaries provide notarizing convenience to customers by visiting them directly at their homes or workplace instead of the other way around, and they can also perform notarial services remotely. Signing Agents present businesses with many opportunities, such as booking more notary assignments and being away from their office while doing it – improving efficiency while on the move! Automation allows notaries to increase access to and quality of notary services; plus, going digital has enabled notaries to work faster and become more organized. The combination of modern technology and a notary’s expertise creates an efficient yet secure process for all kinds of transactions, making it one of the top mobile notary challenges in 2023.

Continued Growth in Remote Working and Its Effects on Notaries

The notary profession has experienced a seismic shift since the introduction of remote working technology. While notaries have yet to experience the same growth across all sectors, those in the notary public, mobile notary, traveling notary, and signing agent spaces have seen particularly dramatic gains due to their ability to provide notarization services from any physical location. This means that as more companies turn towards remote approaches for workplace operations, notary service providers have seen benefits through increased business. This shift bodes well for notaries looking to expand their services online – something that would have seemed next to impossible for the average signing agent or mobile notary not long ago.

More States Legalizing Digital Notarization

Digital notarization is rapidly becoming the notary norm, quickly changing the traditional notarization landscape. As more states legalize digital notarization, mobile notaries and notary services must evolve to meet the increasingly strict criteria. This means notaries who act as traveling notaries or signing agents will become even more popular, as they are both cost-effective and able to meet the ever-hastening pace of new technology and ideas in the notarization process. Not only that but their expertise and presence in person can help make digital notarization a cinch for both notary and customer alike!

Changes in the Real Estate Market and How They Impact Notaries

When it comes to notary services, the real estate market is at the heart of it. From mobile notaries and signing agents that travel from place to place to notary publics who perform notarizations at their own location, notaries play a large part in helping facilitate transactions for buying and selling a home. So when the real estate market sees changes—be it an increase or decrease in residential sales or rising interest rates—notaries must be ready to adjust their services accordingly. Whether this means taking on more projects if there is an influx of business or partnering with other notaries for added flexibility and capacity, notaries must stay agile as changes come about to maintain their notary business and keep up with the ever-changing landscape of the real estate market.

Expectations as We Move Into 2023

In the past year, we’ve seen more changes in the notary industry than ever. From increased regulation to the legalization of cannabis, there’s been a lot to keep up with. Mobile notary challenges will persist as we move into 2023, and it doesn’t look like things are slowing down any time soon. You can expect continued growth in remote working and digital notarization, as well as changes in the real estate market that will impact notaries across the country. But no matter what challenges arise, one thing remains constant: the quality of the notaries like you who are dedicated to providing excellent service. Thank you for everything you do to ensure that our community thrives!

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November 18, 2021

Notary almost loses commission over botched Oath

Filed under: Notary Mistakes — admin @ 8:50 am

A Notary in Maine was talking to me a while back. She said that she gave an Oath rather than giving a choice of an Oath or Affirmation. The Maine Secretary of State threatened to take her notary commission away if she made that mistake again.

I learned this because I gave her a phone quiz. I asked her to give me an Oath for a document that said, “I love starbucks double shot” (which incidentally is not sold in stores currently due to supply chain issues.)

She offered me a choice of an Oath or Affirmation after I had requested an Oath. That is similar to a customer ordering coffee, and then the waiter asking if he wants coffee or tea. He just said that he wanted COFFEE.

The signer has the legal right to choose the Notary act, not the Notary. So, if someone chooses an Oath, then give them their Oath. Most signers are clueless and don’t know what to choose – in that case, offer them a choice.

Would you like an Oath or Affirmation?
Affirmation

Would you like cream or sugar in your affirmation?
Soy milk please.

See how easy that was.

What most people do, including in court these days is to say, “Do you solemnly swear or affirm that…..” This verbiage includes both acts in one, so you don’t have to offer a choice. However, if someone asks for an Oath, and then you say, “Swear or affirm” you are overriding their choice of an Oath, and still offering them a choice after they very clearly made their choice.

But, take this seriously, because if you goof, you could lose your commission.

SUMMARY
1. Give the signer a choice of notary acts if they haven’t chosen.
2. Don’t override their choice if they already chose.
3. Bring soy creamer just in case.

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November 4, 2021

Notary on 123notary gets his notes professionally written

Filed under: Your Notes Section — admin @ 8:07 am

One of our most serious notaries on our site got his profile notes written by an advertising expert. The expert did a good job, except for a few things.

It is easier to read designations such as certifications, E&O insurance, etc., if written in bullet point format. It is also good to have a long list of packages you are familiar with.

I might not be an expert at notes writing, but I know what content needs to be there. Nice cozy text is attractive to read, but nothing beats cold hard facts, and warm fuzzy information about yourself.

So, yes, have your notes professionally written if you can afford it. But, make sure they understand the basic content that has to be there, because if they are not in our industry, they might not know. Or if they are in our industry, they still might not know. That is why I exist — to keep the record straight and to avoid omitting critical information.

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August 14, 2021

Being a notary vs. waiting on table

Filed under: Humorous Posts — admin @ 8:00 am

When I have new notaries on board, I normally give them a welcome call. I asked one guy what his professional background was. He told me he was a Notary for a month. I told him that a month doesn’t constitute a professional background, but that a 20 year teaching background would. Then he said that he was a Real Estate intern for half a year. Finally, I asked him, “Are you young?” I forget that young people don’t have a professional background or necessarily know what one is. But, if they keep having a boring and dull life going into the office, they will attain one in 10 short years. But, what about being a waiter?

WAITER: Welcome to Mel’s Diner, can we interest you in a drink?

CUSTOMER: I’ll have the jackhammer.

WAITER: Can I see some ID?

CUSTOMER: I’ll sign the journal, but I won’t thumbprint.

WAITER: Hmmm. So, what’s your sign?

CUSTOMER: I’m a Leo.

WAITER: So, you were born, July 28th, 1997.

CUSTOMER: You are trying to trick me. I was born the 29th.

WAITER: I wasn’t trying to trick you. I have bad eyesight. And I don’t use a journal because my state doesn’t require waiters to use a journal.

NOTARY: You sound like a Notary in one of those states that doesn’t require journals. But, when you get busted by the FBI and the journal is your only evidence that you weren’t involved in a serious act of fraud, you could get put in jail or end up in court forever.

WAITER: Good point. What if someone orders an illegal drink with a fake ID, I don’t keep a record of it, and he gets in his car, runs someone over, and I get blamed. That “journal of official waitorial acts” could be my only defense.

CUSTOMER: I never thought of that. You know, you CAN thumbprint me. I even brought my NNA thumbprinter.

NOTARY: Are you a Notary too?

CUSTOMER: Not yet, but I’m going to become one, and I’m learning something right here about being a Notary. It can be a dangerous job if something goes wrong.

NOTARY: It’s like driving. It’s safe 99.9% of the time, and then something unusual happens and then only your seatbelt can help.

WAITER: Many people don’t like precautions unless they sound like Covid-19 precautions — then they like endless restrictions and precautions.

CUSTOMER: If I were running this joint I would say — you can have that jackhammer, BUT ONLY if you sign this journal. But, you can’t sign the journal unless you wash your hands three times and say hail Mary, and then walk around in a circle counter clockwise, use a sanitized pen, and then sign it wearing an N-95 facemask.

NOTARY: How about sound effects. If someone orders a jackhammer, shouldn’t that come with sound effects. Maybe get some sampling?

WAITER: How about this? “Chu chuh chuh chuh chuh…… HEY SULLY, we’re that pipe you brought ovuh? chuh chuh chuh chuh …. WHAT? I CAN”T HEAR YOU. I got my ear plugs on.”

CUSTOMER: Wow, that changed the whole customer experience in an even better way than those meaningless restrictions.

WAITER: Sully says he likes the part about the hail Mary as you go around three times.

NOTARY: Is Sully a real person?

WAITER: He’s real to me! So, let me guess. Would you like to try a virgin Notarita?

NOTARY: Sounds great, but the drink sounds underaged. I don’t want to get in trouble.

CUSTOMER: It’s okay, the drink has been aged 21 years. We just need to make sure that you are of proper age and sound of mind.

NOTARY: Here’s my ID. Wow, this is like life in reverse.

WAITER: So you could notarize that drink because it’s old enough.

NOTARY: It’s age is passing, but it doesn’t have an ID.

WAITER: But, it does have a signature — in fact it’s our signature drink.

NOTARY: In that case, that makes it okay. So, honestly, are all of your clients as interesting as us?

WAITER: Some are a lot more interesting. But, it’s hit and miss, especially the ones who forgot their ID.

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July 28, 2021

A Rabbi explains Notary Oaths & Affirmations

Filed under: General Stories — Tags: , , , — admin @ 5:24 am

Oaths and Affirmations have many religious overtones. The fact that God is mentioned in one and not the other is one aspect. The other gets into rules that resemble some of the rules for getting in an elevator during a kosher shabbat. Remember — some elevators are more kosher than others.

SUSIE: Rabbi, I heard that you can discuss how to do kosher notarizations. Can you elaborate in the case of Oaths?

RABBI NOTARIVICH: Yes. You see, (pauses, while pulling gently on his long and flowing beard) there are two types of solemn statements that could be made under the penalty of perjury to a Notary Public. One is an Oath, and the other is an Affirmation. The affirmation cannot be kosher because it doesn’t mention God. But, on the other hand the Oath is also perhaps not kosher because it makes you swear under Oath to God as a special act. This insinuates that under normal situations you would not necessarily tell the truth, but because you are engaged in a solemn ceremony with the Notary Public under the penalty of perjury that you will tell the truth. So, therefore neither solemn statement is kosher from that point of view.

On the other hand, for legal purposes we need such acts, otherwise, supposedly nothing could get done in the business world. And since we need to have sworn statements, it would be good if we did so under God, not solely for the purpose of swearing under God, but because those who engage in Affirmations seem to ignore God, disacknowledge God, dislike God, or dislike those who believe in him. So, Oaths would be more kosher than Affirmations relatively speaking although there is no formal standard, and technically a Notary act can neither be kosher, nor non-kosher.

However, on the third hand…

SUSIE: Rabbi, do you have three hands?

RABBI: Figuratively, I have infinite hands, it is a manner of speech. Anyway… So, on the third hand, there is another legal aspect which parallels with some of the ideology behind kosher elevators.

SUSIE: Does that mean you have to do a blessing on the elevator, or do a blessing while you are in the elevator, or the elevator needs to be milchik?

RABBI: If you ate meat, you definitely shouldn’t cook in a milchik elevator, but not so many people cook in an elevator unless they are really behind schedule. But, when a Notary is confronted with a client, the Notary may not choose the Notary act. They can explain the Notary acts and compare and contrast them but not choose them. The notary can ask if the client wants an Oath or Affirmation. Now, the case may arise where the Affiant is not the client. One party is paying for the notarization while another is being Notarized. This is common. So, which one chooses the Notary act. The answer is the one paying even if he chooses the wrong act for the situation. The document custodian if there is one might be wise to voice a preference as to what type of Notary act they will accept, as they can ultimately reject the notarization.

SUSIE: So, this is complicated, you have an affiant, a client, a custodian, a notary, AND a rabbi? What would happen if all of these entities went into a bar together? Or had to screw in a light bulb? What would happen?

RABBI: Easy. If the Rabbi was asked how to screw in the light bulb, he would want to spend at least 100 hours referencing sources in the scriptures and the midrashim to find suitable precedents for how to handle the situation. However, he would get nowhere because he wouldn’t be able to see without a functional lightbulb, so he would sit there in frustration and ultimately shrug his shoulders, say, “Oy gevalt”, and then leave. The document custodian would not be there so he could do nothing. The affiant would be a guest and would therefore do nothing. The client would be remote as well and would do nothing. The Notary would leave. However, the building custodian — a sixth entity would probably be the one to change the lightbulb, or the building manager, or whomever owns or manages the property.

SUSIE: That was complicated but makes sense. What if they went into a bar?

RABBI: The Rabbi would order a Manhattan, but would spent 20 minutes bothering the bartender as to whether or not the glass it was to be served in had even touched anything with dairy over the life of its existence and the bar tender would get annoyed and help someone else. The Notary would order a Santa Barbara Cabernet Sauvignon called, “Notary Public Red Blend”… yes, it actually exists, or something with the name Notary Public because the vineyard was owned by someone who used to be a Notary. The client would order a beer, and the affiant, would not want to swear under the influence so he would say, “I will have Ginger Ale”.

SUSIE: An interesting take on an old joke.

RABBI: So anyway, the client or the affiant if he is also the client chooses the type of notarization. We can compare choosing the notarization to pressing a button on an elevator or online menu. After all, with online notarizations, you would have to click a button to choose your notary act. On Shabbat which is from Friday sundown to Saturday sundown a person who is shomer shabbat (who follows the rules of kosher) cannot press an elevator button or turn on a light unless it is an emergency. However, a kosher elevator, stops on every floor, so you don’t have to press a button to call it nor do you have to press a button to choose what floor.

SUSIE: I feel sorry for kosher people who used to go to the world trade center, that used to have 200 floors. That would take four hours to get to the top if it stopped at every floor and by then shabbat would be half over.

RABBI: A good point.

ANSWERING QUICK QUESTIONS BY PHONE ON THE SABBATH

LAURA: Rabbi, I called a Notary on Shabbat to ask if she did Debt Consolidations. She responded that she could not answer business questions on Shabbat because that would be working. So, I asked, why did you answer the phone then?

RABBI: On the one hand.

SUSIE: Here we go with the hands again. I’m expecting at least four hands.

RABBI: One the one hand, and just for the sake of argument, let’s say it is the left hand, it is forbidden to work on the sabbath which is shabbat in Hebrew. The Torah also forbids walking more than 2000 cubits out of your respective town on shabbat, perhaps because that would also be laborious even though that is not work. 2000 cubits is roughly 1KM just for the sake of reference. And it might take 15 minutes to walk that far.

So, this kosher Notary is willing to burden herself with a phone call on shabbat not knowing if it is a personal call or a business call. Since the Torah prohibits, working, but also prohibits recreational activities such as unnecessary or excessive walking that could prove laborious after a few minutes…. hmmm… there is no formal point of view on this matter.

It seems that since the notary took the trouble to answer the call which she knew had nothing to do with shabbat, that she could also answer a quick question about business just as long as answering that question was not excessively laborious like walking a kilometer. After all, at Synagogue, people discuss what business they are in and what is going on at their companies. That is talking about work, but it is very different than actually working. The point of not being laborious in any way on Shabbat is to save your energy and focus for prayer, relaxing, and socializing. If you waste your time on endless phone calls you lose that focus. It would be better that she would not answer the phone unless it was family or related to shabbat. But, answering a quick question would be okay in my book. I’m sure others will disagree as this is a controversial topic.

It would probably be better not to answer any phone calls on shabbat unless it is an emergency or related to who is coming to dinner.

NOTARY REVIEWS: SLANDER & GOSSIP ACCORDING TO THE SCRIPTURES

VICKI: Rabbi, if a Notary did a bad job, would it be considered unkosher gossip or “Leshon Hara” to write a bad review on his listing?

RABBI: Many will agree that committing leshon hara could be worse than murder. But, on the other hand, if you don’t say anything, that notary might harm others endlessly. If you write a bad review, you might be harming that Notary’s reputation which could cause terrible spiritual consequences in this life and the next. On the other hand, if you don’t write the review, that Notary might harm others. So, should you choose the lesser of the evils? Should you only write the review if that Notary did something very bad and showed no sign of remorse? It is hard to answer a question like this as it is a judgement call.

THE NOTARY AND THE BACON BURGER

SAM: I just did a meditation where I visited Notary Hell. There was a guy there who wrote a bad review about someone who ruined a hospital notarization. The only crime the inmate at hell had done in his life was to write a bad review. The Notary’s reputation was permanently ruined as his prime clients saw the review, and the Notary later starved to death as a result. And it was all because of that guy who wrote the bad review.

RABBI: Did he mention anything about how the social life is in hell? Word on the street is, “Go to hell for the social life, but heaven for the weather.”

SAM: Next time I’ll have to ask. I’m going to the underworld tonight, but I’m sure I’ll have time to visit hell sometime on Wednesday. Oh wait. I have an Apostille signing on Wednesday, maybe Wednesday night.

RABBI: One of my friends accidentally ate a piece of bacon and he was sure he would end up in hell. Could you… umm… you know, check up on him and see if he actually made it to hell?

SAM: Was his name Saul? And did he always wear red suspenders?

RABBI: Yes.

SAM: Never heard of him.. Just kidding. Saul is in purgatory. His Teshuva (repentance) is to think less about nonsensical trivialities. Until he masters this, the angels won’t let him into heaven.

RABBI: The irony of it all. Well I guess that wraps it up. We have answered all of our rabbinical Notary questions. Tune in next week to Ask the Rabbi!

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May 4, 2021

18 things you can do to offer better customer service as a notary

Filed under: Best Practices — admin @ 10:37 am

Most Notaries complain that they don’t get enough work. Others complain that they get too much work, but not enough of the good work. Life is like this. But, by providing super customer service, you will get more repeat clients and that is one of the most potent secrets to success. Here are some customer service tips for Notaries.

1. Answer questions the way they were asked
Don’t talk too much or give answers that beat around the bush or go on tangents. Pleasantly stick to the facts and answer the question.

2. Answer the phone stating your name
Don’t say, “Hello.” Let the world know who you are. After all, what if they think they dialed incorrectly? Also, they will feel that you are more professional if you do.

3. Avoid background noise during calls.
Apologize if you are in a noisy place and try to go to a quiet place. Make sure your radio, television, and children are “off” before you pick up the phone, otherwise excuse yourself. Most children’s mouths come with an off switch, it’s doesn’t always function though.

4. Be on time
Commentary: arrive slightly early and wait.

5. Confirm the signing and ask a long list of pertinent questions.
That way your signing will go smoothly.

6. Dress nicely
People are shallow and judge you based on how you dress. I’m not like that, but then you should see how I dress. I judge you on what you know, how cooperative you are, and if you are reliable. Your nice clothes are the icing on the cake if you have the other qualifications. Business casual is recommended for all three genders. There are three now, right?

7. Don’t discuss politics or religion
I know, in 2020 that is easier said than done. Our whole existences are controlled by our fascist governors who won’t even let us have Thanksgiving the way we want. Next thing you know they will say, “No cranberry sauce by decree of the emperor!!!” As a general rule, be polite and don’t upset anyone in any way.

8. Park where they want you to park, or park in the street if possible.

9. Introduce yourself at the door and briefly explain your function. Then find a nice table to sign on. Let them choose where to sign, but you do need a flat surface.

10. Explain, but not too much
If you are trained in introducing the documents, if your state allows that, then do it. But, don’t explain the legal meanings of the documents otherwise you are playing Mortgage broker or Attorney. Vague descriptions of what the documents are about is okay, and where critical information is works. Explaining the terms of the loan is not a good idea.

11. Ask them if they have any other questions
Some people have notary questions or spiritual questions. You might be seen as helpful if you help them with those. For spiritual questions, my suggestion for a canned answer would be to give them a serious and caring look and say, “Stay centered.”

12. You can ask them if they have anything else that needs to be notarized.
It doesn’t offer to do more at no extra cost. That increases your chance of getting a valuable review exponentially.

13. Some small talk is good
Small talk is very cultural. Americans seem to like it while Germans and Koreans seem to not like it. Africans like small talk, big talk or any kind of talk and tend to be more sociable than the rest of us. My analysis is that the less a culture engages in talking, the more successful they are. But, you will be seen as nice if you make just the right amount of small talk without getting into any uncomfortable issues, such as how you like Gretchen Witmer’s (D Michigan) new haircut or policy as to whether or not humans should be allowed to leave their house.

14. After you are done
Let them know you will drop the FedEx right away, and then do that. They want to know their documents are in good hands.

15. If there is a problem
Make sure you have all the contact numbers of the Lenders, Brokers, Title people, etc. You might need to call them to resolve some issues. Being prepared and helpful wins the game.

16. Resolve all issues with animals beforehand
If you have issues with cats, dogs, gerbils, oxen, etc., let them know before the signing so they can put them behind a locked door that doesn’t open on its own, hence the term locked.

17. Don’t show them your gun or pepper spray

18. Notary humor sometimes works
You can tell them about the notary who was asked to notarize a mannequin. But, the notary who was dragged into a bedroom by the hot female signer… save that one for a signer you know a little better. The joke about how many notaries you need to screw in a lightbulb is generally safe.

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May 1, 2021

Precautions as a notary are like wearing your seat belt

Filed under: Best Practices — admin @ 6:28 am

One out of seven seasoned Notaries I talked to has ended up in court at least once. Generally this happens because of something outside of the Notary’s control. Fraud, theft, or someone taking advantage of a confused elder are the main reasons for court cases.

Notaries who have never been to court think it will never happen to them. It is like car accidents. Bad ones do not happen much, but when they do, if you are not wearing a seatbelt and/or don’t have good airbags, you might be in big trouble. Just because it hasn’t happened yet, doesn’t mean it won’t happen tomorrow, or in twenty years. So, take precautions. Think of these as wearing a facemask if that makes it more relatable.

If a signer is senile, elderly, in a hospital or nursing home, make sure you can identify they correctly and that they can explain to you what they are signing. Don’t ask yes or no questions as they will say yes to anything and are probably on morphine and not all there. If they go over the document point by point, then they know what they are signing today. They might not remember a year from now though, and that is dangerous for you if it goes to court.

Your journal is your only evidence, so if you say, “My state doesn’t require a journal” you are a fool. The state might not require it, but a judge or investigator needs the journal as that is your only evidence of what actually happened.

PRECAUTIONS
1. Make sure the name on the ID proves the name on the document. Don’t use the “you can have more but not less” rule, because notaries always forget which document you can have more on – the ID or the document. So, remember my rule. “The name on the ID must prove the name on the document.” The ID name can be matching but longer, or matching and identical to prove the name.

2. Take a thumbprint unless your state forbids it. I personally might take a thumbprint anyway in Texas because the state forbids selling or distributing that information and not taking it — and that is your only hard evidence of the identity of the signer. Fake ID’s abound, but fake thumbprints do not.

3. In the “Additional Notes” section of your journal write down about the situation, the mental state of the signer, who else is there, and that the signer explained the document to you. This could save your rear if you go to court three years later because you will not remember what happened off the top of your head. Write down anything else noteworthy about the situation to job your memory when investigated.

4. Decline jobs that are too sketchy or if you are unsure that the signer knows what is going on.

5. Have the signer verify who the other people are with them if they are elderly. Sometimes they are not related and sometimes they are scamming the signer.

6. Make sure you know how to give Oaths correctly. You could lose your commission if a judge finds out otherwise.

SUMMARY
I was investigated 3 times, but had my paperwork and thumbprints in order. It took me minutes to query jobs done a year or so ago since I had a stack of journals all in chronological order. I always identified people correctly and took notes in my journal for credible witnesses and other pertinent facts. Be sure to do the same, or even more. If you do everything correctly, you still might end up in court, but it will be a shorter case as you have more compelling evidence as to what happened — especially the thumbprint which is your only hardcoded proof of identity.

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