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September 19, 2016

Do you negotiate fees correctly over the phone?

Filed under: Marketing Articles,Popular on Facebook (A little),Popular on Linked In — Tags: , , — admin @ 8:54 pm

Most Notaries study from loan signing classes, but never study the art of negotiation. Negotiating is not hard, but it is an art. Turks, Persians and Indians seem to excel at this while Americans haven’t a clue. In negotiating Notary fees, the secret is to make sure the other person makes an offer first. If you offer first, it might be too low in which case you’ll lose money. Or it might be too high in which case they’ll think you are too expensive and might not want to bargain. If they offer first, you can raise the price by $15 or $20 and still be in their ballpark or just agree if they are being reasonable.

On the other hand, if you want a reputation of charging fair fees for solid work, you can have a pricing formula based on time spent or even have fixed fees, or mileage fees. If you charge $110 per signing, that seems reasonable. They can always bargain you down to $85, and if it’s not too far, you might say yes and make some fast money.

I remember talking to a sub teacher who made $90 per day. Making $85 in two hours including driving and printing is better than $90 in a day. So, you are making more than teachers who are supposed to be the pillars of education in society today.

The other thing to remember is that you have to get your facts and terms straight before you quote a realistic price. If you don’t know how many pages, fax backs, signers, and notarizations there are, you might not give a true price. If you don’t know if the company is fibbing about the # of pages you’re in trouble too. If you don’t know if you get paid if the loan doesn’t fund, you’re in trouble too. Terms are as important as price or anything else. You can negotiate a $500 price, but if the loan doesn’t fund, you might get zilch.

So, put all the cards on the table before you quote your rate. You can quote first, or wait for them to make an offer. Additionally, most Notaries prefer phone offers to emails or texts because they can bargain more easily. You can bargain in any medium. Just state your rate and state your terms by text, email or phone. It is the same — just more delays in feedback.

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November 16, 2015

Should travel fees be flat?

Filed under: NSA Pricing, Fees & Income,Popular on Facebook (A little) — Tags: , — admin @ 9:01 am

Should anything be flat in the world of pricing?

Any notary who has a flat travel fee doesn’t understand that their time is not for free. Sure it is easier to have a flat notary travel fee, but what if a job is scheduled during rush hour, or is far away? You’ll spend all day long for a small travel fee. Keep in mind that most notaries on 123notary are loan signing agents and don’t do non-loan mobile notary work. However, if you want to do regular mobile notary work, there is cash to be made. No waiting for companies to send you checks, no invoicing, no fax backs, and no excuses!

It is easier when you have a flat travel fee for the first 20 miles, or some type of a radius. You could shorten the distance during rush hour to be more fair to yourself if you like. Or just keep it simple. I used to charge $35 travel fee and people would pay it. I learned that others would charge $50 and get it. Customers were desperate and would pay anything if you would just get there and do the job right away.

But, for longer commutes, many notaries don’t have a formula. Some have a mileage rate they stick to. Others just don’t have a plan. Mileage rates are good for highway driving, but not for in-town jobs. 30 miles in an urban area can easily take over an hour and wear down your brakes, while 50 miles on the highway can go by quickly.

In my opinion it’s easier to charge based on estimated time. Your formula will be complicated if you have separate rates based on how many miles, and then compensate if they are in a metro or on the highway, and then another adjustment if it is during rush hour. It is easier to say that the driving will take 75 minutes total for the round trip and that you will charge $50 for that. Your rates are up to you, but this is my suggestion.

Charge a fixed fee for the first 45 minutes of travel for your round trip.
Then charge extra for every additional estimated minute.
If you estimate wrong, then as my mechanic friends say, “eat it” meaning take the loss gracefully.

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November 3, 2015

When to ask for ID over the phone & fees at the door

Filed under: Hospital & Jail Signings — Tags: , , , — admin @ 12:31 am

Many Notaries just don’t learn to be business-like. You have to get burned a dozen or more times to snap out of it. If you do notarizations at a hospital or for the elderly, they rarely have a current ID. If they do, then they can’t find it. In general, when you do notarizations, you need to verify that the signer has ID. Unfortunately, if you do hospital jobs, the daughter will insist that mom has her ID. When you ask for them to read the ID number to you over the phone they quickly discover that they have no IDea where the ID is. Hmmm. Have them call you back with the serial number and most important — the expiration date. If the expiration date is from 1964 you will not be able to notarize — sorry!

Then, there are the hospital visits that end prematurely because the signer was just drugged by the nurse. It is not legal to notarize someone who doesn’t know which end is up. So, if you notarize for folks in hospitals, tell them that you will cancel the notarization if the signer is drugged or not able to communicate in an intelligent way (or hold a pen.) However, the party involved might not want to pay you after your 45 minute drive since you “didn’t do anything!” But, I drove here you exclaim!

Get your travel fees at the door. Explain when you book the appointment for a hospital, office or jail that you need your travel fee at the door and waiting time. People in Law Offices are never ready on time. They will hold you hostage for two hours without a second thought. They value their own time and not anyone else’s. In fact , their entire business model is based on making everyone else wait for them. So, make them pay for your time.

$40 to $80 travel fee at the door in cash. Sorry, but nine states have restrictions on travel fees which is not constitutional.
Jail and hospital jobs take longer by definition and should have a higher travel fee. Office and home visits are normally fast unless you are dealing with Attorneys who make you wait.
$20 waiting time the minute twenty minutes elapse, and every twenty minutes after before the signatures and ID’s are ready.
$? per signature depending on what your state allows.

So, you walk in the door. Before you see the signer, or any hospital rooms or jail cells you get your $40. Don’t pass go, don’t collect $200, rather, collect your $40 before you even go in the building. Then, you proceed to wherever you are lead. In a jail, you might have to fill out forms and wait in the waiting room. In a hospital you go up to the room and then there will be a twenty minute conversation about, “How are you feeling, and do you think you are up to sitting up?” The conversation always lasts for at least ten minutes before the topic of the Notary being there and please sit up and sign something starts. The Notary’s time is taken for granted at 90% of hospital Notary jobs which is why you charge a waiting fee. At $1 per minute people will either not hire you, or treat your time (and possibly you) with respect.

In the event that your prison inmate has been transferred, escaped, or is in lock down, you will be happy you got your $40 travel fee. For jails, I recommend charging $80 to $120 travel fee. You might get stood up, and there is a lot that can go wrong. Please read our blog’s other articles on jail signings to be a pro at dealing with cons!

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May 1, 2013

We should be setting the fees, not the other way around!

Filed under: Carmen Towles,Popular Overall — Tags: , — admin @ 9:00 am

I was reading on linked-in a thread that was started about a notary wanting to increase her signing agent fees based on gas prices. It was nothing outrageous just a simple $10.00 increase due to the rising fuel costs. This is not unreasonable, or is it?

Unfortunately today, in addition to fuel it seems everything that we use in our profession is rising, from paper, ink, etc., but the signing fees from many signing services are getting lower and lower. And I couldn’t help wonder how this increase or any increase for that matter is going to play out for those of you that choose to raise prices out of shear necessity. I remember back in our heyday when loan signing requests were at there all time high that I personally went to two of my major signing companies and requested ever so humbly that I needed a small fee increase. The response was that although they loved me and my work it was impossible for them to do this. My response was (in a nice but firm tone) that I felt that this was not an unreasonable request and I believed that they could very well increase the travel portion of my notary fee but just did not want to due to to the fact they didn’t want to share the fees any more than they have to. And although I didn’t say it I was thinking that it is was nothing but GREED that was the deciding factor and motivation for them to deny my request. It was at that time I stopped working for signing services at all. And I have never looked back.

So, now unbelievably so, it is 2012 and nothing has changed. From what all of you tell me (and from what I see with my own eyes) things are worse than ever in the fee department. Not to mention they have tacked on more duties that are now required of us, more pages to print, etc. For me it is just so outrageous that we are still allowing these companies to dictate what they will pay us. In my opinion, it should be the other way around. I don’t go in to my doctors office and tell him what I am going to pay for his services. He would definitely think I was nuts and most likely kick my you know what right out of his office. But what is even clearer is that I CAN’T go into anybody’s office requesting services and tell them what I am going to pay them. This is ludicrous. The signing services should take a percentage (lets say 30%) and that it is. After all we DO the bulk of the work. But sadly when working for most signing services we make the least amount of money. How did this come to be and how did it become acceptable to all of us?? When did it become okay for them to set our fees for us? Hell, did anybody ask you if this was ok?… I am positive nobody asked me!

I mean I have never heard of any industry that if independent allows OTHERS to dictate the fee for someones else service. If I have several notaries when calling around marketing or when they get a call requesting service, asking “How much do you pay?? Are you serious? This is UNACCEPTABLE to me! Why are WE asking how much THEY pay!?! We should be getting the details of what will be required and then offering up a price that is inline with the service that we are going to provide. Certainly not the other way around! This needs to stop! And it can stop with each of us doing our part. Stop asking and start telling!

Now, occasionally I read the boards and there will be a thread about price fixing… this is NOT what I am talking about. I mean are the appraisers, plumbers, doctors, private attorneys, etc price fixing when they keep their prices within a ball park of each other?? Certainly, not. It is about getting what you are worth! PERIOD. Until we start sticking together soon and I mean very soon; you WILL be working for free! (we damn near are now) And now, before anybody says it, I realize that they are more often than not the liaison between us and the title/escrow companies but if we all stick together and refuse these low ball fees, our fees WILL come up. And on a side note, if you ask me, it seems that the signing companies are the ones that are guilty of price fixing!!

I’d love to hear some of your feedback on this issue!

Until next time! Be Safe!

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July 17, 2012

Fees at the door MISUNDERSTOOD on Facebook

Filed under: Business Tips,Hospital & Jail Signings,Tips for Getting Paid — Tags: , , — admin @ 7:22 am

Fees at the door MISUNDERSTOOD on facebook 

Tisk tisk: notaries on Facebook.  You mostly misunderstood my discussion question about getting fees at the door for signings to prevent beneficial interest. this discussion took place in Jan 2012. I was NOT talking about loan signings.  At Loan signings they pay you three or four months AFTER the signing if you are lucky, not in cash at the signing. It is very obvious that I was talking about doing a traveling notary job for an individual person.  The problem is that most of you depend solely on loan signings for your living when there are many jobs for individuals which you either don’t know how to handle or reject because you are not familiar with it.
 

A typical botched jail notary job
Let’s say you drive 45 minutes to a jail to meet the girlfriend of a criminal.  You meet her in the parking lot or in the front door of the jail.  Let’s say you don’t collect your travel fee of $50 at the door.  Let’s say that hypothetically you walk to the guard, fill out the forms, but lo and behold, the prisoner has been moved to another jail 90 miles away.  Then you say, may I have my travel fee please.  The girlfriend says, “BUT YOU DIDN’T DO ANYTHING”.  And then you say, “Sure I did, I drove 45 minutes, talked to you on the phone, walked in here, and now I have to drive 45 minutes back home, and also go to the gas station which takes more time and money.  Pay up!!!  You will get stiffed, because they will feel that they do not owe you if you didn’t quote unquote DO ANYTHING. 
 

Yet another hospital notary job
Let’s say you drive an hour to a hospital at 3am to accommodate some desperate people.  You don’t get your travel fee at the door in cash like I recommend.  You go upstairs with the signer’s son in law only to find that the signer is on morphene, fast asleep, and in no position to sign anything or even sit up.  You ask for your travel fee for your 2 hour round trip, and the son in law says, “Sorry, but I’ll pay you when you come back next time, I didn’t realize that the nurse drugged Shelly’s dad”.  You just got stiffed again.
 
This isn’t rocket science. If you work with the public, they will leave you high and dry if you don’t protect yourself.
 
3rd example… beneficial interest
Lets say you go to a notary job.  You do NOT collect travel fees up front. Let’s say that the signer’s name on their ID doesn’t match the name on the document enough for you to legally or ethically notarize them.  They say, “Oh come on — you are being unreasonable”.  They say they won’t pay you a penny unless you notarize the signer. They have you by the balls because you didn’t think ahead.  If you have the travel fee up front, then you are in control and will not be persuaded under duress to break the law so you can get your lousy fee!
 
Last example:  The law office.
You are called into a law office 10 minutes away. You are instructed to show up at 1pm for a signing. Your trip fee is $30 and your waiting time fee is $20 per half hour with the first ten minutes complementary.  Let’s say that you never collected your $30.  The attorney says they won’t be ready for another 10 minutes.  But, 10 becomes 20, and 20 becomes an hour, and then finally after 90 minutes, you finally do the signing, and then they pay you, but they won’t pay for the waiting time.  If you had gotten your $30 at the door, you could threaten to leave if they don’t pay the wait time up front for each 30 minute increment.  If you don’t have the trip fee, you have no leverage. This has happened half a dozen times to me in my notary career!

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August 16, 2024

Top Industries to Target for Lucrative Loan Signing Work

Filed under: General Articles — Tags: — Tom Wilkins @ 12:00 am

Are you a homeowner or business owner looking to expand your earning potential through loan signings? You’re in the right place. The demand for loan signing agents is skyrocketing, and certain industries to target for loan signings offer particularly lucrative opportunities. This blog post will guide you through the top industries to target for loan signing work, ensuring you make smart, profitable decisions. Keep reading to discover which sectors will maximize your earnings and how to get started.

1. Real Estate

The real estate industry is one of the most prominent sectors for loan signing agents. With the constant buying, selling, and refinancing of properties, there is a steady demand for notary services. Loan signing agents are essential in facilitating real estate transactions by ensuring all necessary documents are correctly signed, dated, and notarized. This industry offers consistent work opportunities, as yearly real estate transactions are ongoing.

Why Target Real Estate?

  1. High Volume of Transactions: Real estate deals require multiple documents, increasing the demand for loan signings.
  2. Recurring Business: Agents often establish long-term relationships with real estate professionals, leading to repeat business.
  3. Diverse Opportunities: The industry encompasses residential, commercial, and industrial real estate, providing varied job prospects.

2. Mortgage and Finance

The mortgage and finance industry is another lucrative area for loan signing agents. Mortgage companies, banks, and credit unions frequently require notary services for home loans, refinancing, and equity line agreements. The complexity and volume of documents involved in mortgage transactions make loan signing agents indispensable.

Benefits of Targeting Mortgage and Finance

  1. High-Value Transactions: Loan signings in this industry often involve substantial financial transactions, leading to higher fees for agents.
  2. Regular Workload: With fluctuating interest rates, refinancing becomes common, increasing the demand for loan signings.
  3. Industry Growth: As more people seek homeownership or refinance their homes, the mortgage industry continues to grow, ensuring a steady need for loan-signing agents.

3. Legal Services

Legal services offer numerous opportunities for loan signing agents. Lawyers, firms, and legal departments frequently require notarization for various documents, including affidavits, contracts, and settlement agreements. Loan signing agents can build partnerships with legal professionals to secure regular assignments.

Advantages of Legal Services

  1. Complex Documentation: Legal documents require meticulous attention to detail, making skilled loan signing agents valuable.
  2. Diverse Range of Documents: The need for notarization spans across various legal specialties, providing a wide array of work opportunities.
  3. Professional Networking: Building relationships with legal professionals can lead to steady work and potential referrals.

4. Healthcare

The healthcare industry also presents opportunities for loan signing agents. Medical institutions, including hospitals, clinics, and nursing homes, often require notarization for documents such as medical directives, power of attorney, and insurance forms. The demand for these services is consistent due to the sensitive nature of healthcare documentation.

Why Consider Healthcare?

  1. Essential Services: The healthcare industry necessitates precise documentation, ensuring a constant need for loan signing agents.
  2. Variety of Documents: The range of documents needing notarization, from patient consent forms to insurance claims, is extensive.
  3. Growing Sector: As the healthcare industry expands, the demand for reliable notary services continues to increase.

5. Construction and Development

The construction and development industry involves substantial contracts and agreements that require notarization. From property development to infrastructure projects, loan signing agents can find ample opportunities in this sector. The need for precise documentation and verification makes this industry an attractive target for notaries.

Benefits in Construction and Development

  1. Large-Scale Projects: Involvement in major projects can lead to high-paying assignments for loan signing agents.
  2. Long-Term Contracts: Construction projects often require ongoing notarization services throughout different phases.
  3. Industry Expansion: With continuous growth in construction and development, opportunities for loan signing agents are plentiful.

Maximize Your Earnings in These Industries Today

The future is bright for loan signing agents. Focus on industries to target for loan signings like real estate, mortgage lending, and legal services. Building strong relationships and enhancing your skills are essential for success. Visit our blog for more insights, and learn about the importance of embossing every single page in a notarized document for protection.

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August 9, 2024

Maximizing Earnings: The Most Profitable Loan Signings

Filed under: Signing Tips — Tags: — Tom Wilkins @ 12:00 am

In today’s fast-paced real estate and business environment, loan signings are crucial in helping homeowners and business owners secure the funds they need to achieve their goals. Understanding the most profitable loan signings can significantly impact your financial success. This article will explore the key factors that make certain loan signings more profitable and how to maximize your earnings through these opportunities.

Understanding Loan Signings

Loan signings are formal meetings where borrowers sign the documents necessary to complete a loan transaction. These meetings involve the borrower, the lender, and often a notary public, who verifies the parties’ identities and ensures the documents are signed correctly. The profitability of a loan signing can vary based on several factors, including the loan amount, complexity, and type.

Types of Profitable Loan Signings

  1. Home Purchase Loan Signings
  2. Home purchase loan signings are among the most profitable because they typically involve large sums of money. These transactions often require comprehensive documentation and multiple signings, leading to higher fees for notaries. The complexity of the process, along with the significant investment, makes these signings lucrative opportunities for those involved.
  3. Refinance Loan Signings
  4. Refinancing a home loan can be attractive for homeowners looking to take advantage of lower interest rates or better terms. The demand for refinance loan signings has increased in recent years, and notaries can benefit from the steady stream of business. While these signings may be smaller than home purchase transactions, they often occur more frequently, providing consistent income.
  5. Commercial Loan Signings
  6. Business owners seeking to expand operations or invest in new projects often require commercial loans. These signings can be exceptionally profitable due to the substantial amounts involved. The documentation for commercial loans can be more complex, resulting in higher fees for those facilitating the process.
  7. Reverse Mortgage Loan Signings
  8. Reverse mortgages are specialized loans for homeowners aged 62 and older, allowing them to convert part of their home equity into cash. These signings often involve detailed documentation and explanations, resulting in higher earnings for notaries and professionals.

Strategies for Maximizing Earnings

  1. Specialize in High-Value Transactions
  2. Focusing on high-value transactions such as home purchases and commercial loan signings can significantly increase your earnings. Specializing in these areas may require additional training and expertise, but the potential financial rewards make it worthwhile.
  3. Build Relationships with Lenders and Real Estate Agents
  4. Establishing strong connections with lenders, real estate agents, and title companies can lead to a steady stream of business. Networking within these industries will position you as a trusted professional, ensuring you are called upon for the most profitable loan signings.
  5. Enhance Your Skill Set
  6. Improving your skills and knowledge in the loan signing process will set you apart from the competition. Consider obtaining certifications or attending workshops to stay updated on industry trends and best practices. Additional services, such as using an inkless embosser for document verification, can also enhance your value.
  7. Provide Exceptional Customer Service
  8. Delivering outstanding customer service is key to building a successful loan signing business. Ensuring a smooth and efficient signing process will lead to repeat business and referrals, further increasing profitability.

Challenges to Consider

While the potential for profitability is high in the loan signing business, there are challenges to be aware of. Competition can be fierce, and market fluctuations may impact the demand for certain loan signings. Staying adaptable and continuously seeking ways to improve your services will help you navigate these challenges effectively.

Unlocking the Potential of Profitable Loan Signings

Understanding the dynamics of the most profitable loan signings is essential for homeowners and business owners looking to maximize their earnings. By focusing on high-value transactions, building strong industry relationships, enhancing your skills, and providing exceptional service, you can unlock the full potential of this lucrative field. Whether you’re a homeowner refinancing your property or a business owner seeking capital for growth, the right loan signing opportunities can lead to significant financial success.

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April 26, 2024

Get Paid Every Time: Notary Billing Strategies

Filed under: General Articles — Tags: — Tom Wilkins @ 12:00 am

As a notary, ensuring consistent and timely payment for your services is crucial, whether you’re assisting homeowners or business owners. Implementing effective billing strategies can significantly enhance financial security and streamline operations. This article will explore key strategies for getting paid for notary services tailored specifically to help notaries professionally.

1. Establish Clear Payment Terms Upfront

The first step in ensuring you get paid every time is to set clear payment terms before you begin any notary work. It’s important to communicate whether you expect payment upon completion of the service or if you offer any deferred payment options. For example, you might require immediate payment for services rendered at closings or real estate transactions but offer terms like net 30 for regular business clients who require ongoing notary services.

2. Utilize Digital Invoicing and Payment Solutions

In today’s digital age, using online payment solutions to get paid for notary services is highly beneficial. These solutions, such as PayPal, allow you to issue invoices directly after the service is completed, making it much easier for your clients to pay promptly. Online payments provide a convenient way for your clients to pay digitally, which can significantly speed up the payment process. This is especially important when dealing with busy homeowners or business owners who appreciate the convenience of digital transactions.

3. Offer Multiple Payment Options

To accommodate the preferences of different clients, it’s beneficial to offer multiple payment options. This can include cash, checks, credit/debit cards, or digital payments. By providing various ways to pay, you reduce the hurdles for prompt payment and cater to your client’s personal or business preferences. For instance, a homeowner might prefer paying via credit card on the spot, whereas a business owner might opt for a bank transfer.

4. Implement Late Payment Penalties

While it may seem harsh, having a penalty for late payments can incentivize your clients to pay on time. Be sure to clearly outline any late fees in your payment terms. Communicate this policy before performing any services to ensure there are no surprises. This approach not only underscores the professionalism of your services but also helps safeguard your cash flow.

5. Follow Up on Invoices

Don’t hesitate to follow up promptly if an invoice goes unpaid. Sending a polite reminder email or making a quick follow-up call can secure payment without further action. Regular communication keeps the lines open, reminding your client of the outstanding payment and your need for resolution.

6. Maintain Detailed Records

Keeping detailed records of your services, including who was billed, how much, and when payments were received, is essential for effective billing. This record-keeping helps follow up on unpaid invoices and is invaluable for financial planning and tax purposes.

7. Educate Your Clients

Sometimes, clients are not fully aware of the importance of notary services. Take the opportunity to educate them about what notaries do and why the fees are justified when getting paid for notary services. A well-informed client is more likely to appreciate the value of your service and, consequently, less likely to delay payment.

Securing Payments as a Notary

Ensuring timely payments for notary services involves clear communication, the use of modern technology, and adhering to professional standards. Notaries should establish clear payment terms, utilize digital invoicing, offer various payment options, enforce late payment penalties, and diligently follow up on invoices. Keeping detailed records and educating clients on the value of notary services is also crucial. Verifying the accuracy of the document date enhances legal and professional integrity. Implementing these strategies helps notaries protect their income and maintain a consistent business flow, ensuring payments are always received on time.

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April 5, 2024

Mastering Notary Fee Negotiations with Title Companies

Filed under: Notary Fees & Pricing — Tags: — Tom Wilkins @ 12:00 am

Negotiating fees might sound like uncharted, murky waters, but for notary businesses and mobile notaries, the compass guides your finances toward prosperous shores. In a market where every penny counts, your ability to secure viable rates can be the difference between a flourishing enterprise and a struggle to stay afloat.

In this guide, we’re not just talking tips and theory — we’re equipping you with a strategic toolkit honed through real-world successes and tailored for the complexities of notary fee negotiations with title companies.

Understanding the Fee Landscape

Notary fees are your business’s heartbeat– the compensation for your time, expertise, and service. However, they are not cast in stone. The industry is defined by a fluid pricing structure influenced by various factors ranging from regional standards to the intricacy of the service requested.

Knowing your worth within this framework is essential. Researching the standard rates in your locality and understanding the nuances of why fees vary will prepare you for the negotiation table. Remember, knowledge is your greatest asset in this endeavor.

The Power of Negotiation

Negotiating your fees isn’t about greed; it’s about recognizing and asserting your value in each transaction. A successful negotiation means more money in your pocket and solidifies your reputation as a professional adept in fair business dealings.

Take the scenario of a mobile notary handling a high-stakes real estate transaction. By negotiating an extra fee for the emergency service, not only does she earn more, but she also demonstrates flexibility and dedication. The client is satisfied with the service, and the notary’s exceptional work becomes the benchmark for future engagements.

Crafting a Negotiation Strategy

Preparing for a negotiation is akin to preparing for battle. You must arm yourself with statistics, understand your leverage points, and anticipate the other party’s objections.

There are various approaches to this, one being a ‘value-focused negotiation.’ Instead of arguing for a fee reduction, you can present your case as an investment for the title company. Educate the company on how your expertise can save time, improve customer satisfaction, or reduce costs. You’re more likely to secure a favorable outcome by framing the negotiation for mutual benefit.

Overcoming Objections Gracefully

No negotiation is without its bumps. Common objections may relate to budget caps or perceived market standards. However, having a playbook of counterarguments ready is a savvy move.

For instance, if the title company raises concerns about high rates, you can steer the conversation back to quality over quantity. Share specific cases in which your robust service provided unparalleled value. It’s about steering the discussion away from a cost-centric conversation to one that highlights your service’s irreproachable quality and reliability.

Real-World Successes

Nothing speaks louder than a success story. We’ll share anecdotes of professionals who employed intelligent strategies to their advantage.

After analyzing their local market, one notary tailored service packages that addressed the common pain points of several title companies. By presenting these tailored packages as beneficial to the long-term relationship, the notary secured a substantial, recurring order at a fee higher than the market average.

Tools and Resources for Negotiation Excellence

Empower yourself with tools and resources offering market insights and best negotiation practices. Understanding the market will allow you to position your services competitively and craft compelling negotiation arguments.

Final Thoughts

Negotiating fees is both an art and a science. It requires meticulous preparation, a clear understanding of your value proposition, and the finesse to handle pushback with grace. This guide has set you on the path to becoming a notary who commands fees that align with the true worth of their services.

In the bustling notary landscape, your assertiveness in negotiating fees can be the beacon that directs clients toward your door. It’s time to shelve the doubts and start the conversation – your financial future is waiting.

Ready to take the first step towards a more lucrative notary business? Explore ways to create more demand for your notary services and the intricacies of notary network clientele expansion.

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February 16, 2024

Notary Security: Tackling Cybersecurity Risks

Filed under: General Articles — Tags: — Tom Wilkins @ 4:56 pm

In an era where digital transactions are becoming the norm, the importance of notary services remains undiminished. However, as notaries increasingly adopt digital platforms to offer their services, they also become vulnerable to cybersecurity risks. This vulnerability threatens the integrity of their practice and the trust of their clients—homeowners and business owners alike. Understanding these cybersecurity risks for notaries and adopting strategies to mitigate them is essential for safeguarding notarial practices and maintaining client trust.

The Digital Transition and Its Risks

The transition to digital notarization processes offers convenience and efficiency but also opens Pandora’s box of cybersecurity risks. These risks include phishing attacks, malware, data breaches, and identity theft. For notaries, the stakes are particularly high as they deal with sensitive personal and business information. A breach can lead to legal liabilities, financial loss, and damage to reputation.

Mitigating Cybersecurity Risks

  1. Regular Training and Awareness: One of the first steps in mitigating cybersecurity risks for notaries is ensuring that they and their staff are aware of the potential threats and how they manifest. Regular training sessions on recognizing phishing emails, secure password practices, and the importance of regularly updating software can go a long way in preventing cyber-attacks.
  2. Secure Digital Platforms: Notaries must ensure that the digital platforms they use for their services are secure and compliant with industry standards. This includes using encrypted communication channels, secure document storage solutions, and robust authentication methods to protect the identity and data of their clients.
  3. Data Protection Policies: Implementing strict data protection policies is crucial. This includes controlling access to sensitive information, regularly backing up data, and having a clear protocol for responding to data breaches. These policies protect against cyber threats and build client trust by demonstrating a commitment to data security.
  4. Cybersecurity Insurance: Given the potential financial impact of a cyber-attack, investing in cybersecurity insurance can provide an additional layer of protection for notaries. This insurance can cover the costs associated with data breaches, including legal fees, notification expenses, and regulatory fines.
  5. Client Education: Educating clients about the importance of cybersecurity and how they can protect their information is also an important strategy. This can include advising clients on secure document transmission methods and alerting them to the potential signs of cyber fraud.

The Importance of Cybersecurity in Maintaining Trust

For homeowners and business owners, the assurance that their sensitive information is protected is paramount. Notaries play a critical role in various transactions, and a breach in cybersecurity can significantly undermine client trust. By adopting comprehensive cybersecurity measures, notaries can protect themselves from the financial and legal repercussions of cyber-attacks and strengthen clients’ trust in their services.

Strengthening Notary Security

The digital age brings numerous advantages but also new vulnerabilities, particularly in the field of notarization. Understanding and tackling cybersecurity risks for notaries is not just about protecting data; it’s about safeguarding the foundation of trust upon which their practice is built. By implementing rigorous cybersecurity measures and staying informed about the latest threats, notaries can protect themselves, their clients, and the integrity of their services. As we continue to navigate these digital waters, remember that the security of your practice is paramount. And just as a note of practicality, akin to how often are Fedex drop boxes checked, your cybersecurity measures should be regularly reviewed and updated to ensure the highest level of protection.

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