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March 7, 2017

When you really don’t wanna take the job

When You Really Don’t Wanna – Jackpot !!
Most of the time, like you, I look forward to the phone ringing with an assignment. But, not all the time. Today I had some reserved theatre tickets and really wanted to see the show. I had intended to shut off the cell phone, but reconsidered as I was hoping to hear from someone regarding personal matters. The tickets were for early afternoon, and the show was relatively close by.

Ring, Ring. We have an emergency, the assigned notary did not show, and our client is furious, can you be at their location within the hour? The CD is with the client. Please help us. OK, I say, I understand. But, I have theatre tickets for today and did not plan to work today. If I accept your assignment I will miss the show. This is a very high priority client – forget about the show – we need you!
They offer an amount at the high end of the normal edoc range. I tell them their offer is fair but I would have to add an additional xxx$ for the lost use of my tickets. If you have not been to a NYC Broadway show – tickets are much more than an edoc fee. Any edoc fee. Somewhat stunned, I get the “we will have to get back to you”.

About ten minutes later another call for a structured settlement. Again the “urgent” routine – and, much to my surprise – another story of a notary “no show”. The conversation goes exactly the same way as the edoc discussion. Fortunately, they want a time slot toward the end of the show. The same fee discussion takes place – again with a gasp about the high cost of NYC Broadway shows. But, this one was different – they wanted to close the deal immediately. I told them the fee was in advance and once paid I would only then be committed to their assignment. Within five minutes the fee was in my account, bye bye Broadway. They email me the slim package immediately and I confirm that the documents were printed. Previously, as with the edoc job, the ID requirements were discussed and guaranteed.

Ring, Ring. It’s the edoc job calling back to accept the way greater than normal fee. Hmmm, both jobs are now paying for my “not to be used tickets”. And again, as per my requirement; the fee is in my PayPal account. It’s good that the edoc and the structured settlement times did not conflict; and there would be adequate time to go from the edoc to the other.

This is getting really weird. Will there be a third “emergency – notary no show” in the same day – with the caller having Very Deep Pockets? Nope, that did not happen. But, two did, much to my astonishment. The tickets I had in hand went to some very nice neighbors, who were delighted to change their plans for the same day. They would see the show for free, and so would I; as I was being paid twice for the same tickets!

So, what’s the “take away” from my rantings? Well, my message is that if you “can” do the job – but, for some reason – “don’t wanna” – let the caller know your situation. Tell them honestly and frankly that logistically you are able – but have a specific reason to not want the assignment. Of course some reasons cannot be bought for any amount of money. Family commitments, medical plans, and similar obligations are not for sale. But, the tickets were going to be available again; it was not a “now or never”.

Sure – I got lucky. Rare is the windfall that creates a high dollar “double dip” fee expansion. But the concept of being “flexible” is my theme message. I know, our clients use that word to, in lieu of more pay, compliment us for waiting 5 hours for the docs to be ready. Stranger still is their inability to, in New York City of all places; not to find a base fee notary. Perhaps because it was a “go away” Friday of a holiday weekend?

Whatever their reasons, nothing would have happened if I brushed them off with a “Sorry, I’m booked”. That was not the case. I had something that I “wanted” to do; but did not “have to do”. Letting the caller know, frankly and honestly your situation (within reasonable limits) – allows them the option to bail out or to “work with you”. It was obvious to the callers that a routine fee would not work. Though very extreme, both were willing to cause me to change my plans, without incurring a severe financial hardship. A week later I will see the show, have earned two fees; and have enough left over to purchase a pair of tickets for a different show!

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