The problem with the signing agent industry is that education is simply not taken seriously. Newer signing agents will take a certification course somewhere, pass by the skin of their teeth, and then say, “I’m done learning”. The effect is that their brain turns off, and there is no more curiousity to learn or thirst for knowledge.
123notary offers a lot of information in the blog which is free, not to mention a plethora of signing courses and new testing systems that are currently being experimented with. Please take advantage of the information that is out there for best results.
Here are some common mistakes that are really dumb that newer signing agents do.
(1) Call the lender about the 1003
The 1003 is always wrong. It is not a final document by the way. The natural order of documents in terms of the finality of information starts with the 1003 which is an application. This application is typed up by minimum wage workers who systematically make mistakes, and the lenders as a group seem to think it is okay to make mistakes on loan documents for loans of half a million dollars. First of all it is NOT okay, secondly it upsets borrowers, and thirdly, it leaves signing agents in a perceived quandary. They think they need to call the lender if information in this document is wrong. This is the one document you can do cross outs on. It doesn’t matter. The next version of information about names and numbers would be the Good Faith Estimate. It is once again a preliminary document and just an estimate. The final document with numbers is the HUD-1 Settlement Statement. If there is an error here — then it is time to call the lender and perhaps even redraw the documents or just cancel the entire loan process
(2) Just cross out and initial
Many lenders have low standards. We live in a world where standards are pathetically low. Just because a handful, or more than a handful of the lenders you work with have low standards doesn’t mean that you should. There exists a concept called “Best Practices”, and that concept involves not making a mess unless you really are compelled to. If names are wrong on documents AND THE LENDER IS NOT AVAILABLE (which is the norm), you can initial under the last few letters of the last name. This is clean, and the processor can cross-out after the fact or do whatever they like. YOU are not compelled to cross out. Just leave a voice mail for the lender to let them know what you did and why. If there are errors on the notary certificates, once again crossing things out is unprofessional and messy. Keep in mind these are LEGAL documents and making a mess on a legally binding document seems very questionable at best. It is cleaner to get a loose acknowledgment, staple it and start fresh without the cross outs. So, when do you need to cross things out? On the right to cancel if you need to change dates, and there is no borrower copy with the dates left blank — THEN, and only then in my experience are you compelled to cross out the old date and write in a new date and have the borrowers initial
(3) RTC
Guess what. The day of the signing is NOT included in the (3) days to rescind. Many newer notaries don’t know this. The reach for their rescission calendar because they can not think on their own. Learn to calculate, learn to count, and learn to think. Learn when the Federal holidays happen and learn to calculate rescission dates when a signing happens right before a Federal holiday.
(4) TIL
Many signers think that there is detailed information about the prepayment penalty on the TIL. Wrong. The TIL states that you will, won’t, or might have a prepayment penalty. That is not what I consider detailed, that is merely a tidbit of information.
(5) APR
Few if any newer signing agents, or even experienced signing agents can discuss the APR and sound professional doing so. Learn and memorize a professional sounding definition of this figure so that when asked, you will be able to answer FLUENTLY, even in your sleep.
You might also like:
How do you explain the APR to a non-borrowing spouse?
http://blog.123notary.com/?p=4455
Minimum competency guide discusses RTC, APR, Journals & more
http://blog.123notary.com/?p=4337
Low Ball Signing Companies
Low Ball Signing Companies
Notaries are always complaining about low ball signing companies. My advice is to just say yes or no. As long as its quick and they pay you, you have nothing to lose, but your dignity. Sometimes a quick $40 is not so bad. If it takes you an hour or slightly more for the whole affair, that is not bad pay. Just don’t take a low ball job and have to do fax backs, and wait for two hours while the borrower reads each phrase of each page and asks a million questions.
Tough times are here
We are living in tough times, and people in foreign countries live on a quarter of the income you have. They have simpler habits and smaller cars or mopeds. They eat less meat and more beans and rice or “Rad Na” if they live in Thailand. Its better to take what you can get and save up for a rainy day. I used to work for very little. When I was booked, my prices would go up. When things were slow, I would accept jobs for very little, no matter what. My bills didn’t care how many dollars per hour I made. My mistake was not to ask for high amounts of money. Some people and companies will pay you double what you think they will. Just ask. If they say no, then take less if you have to. Its better than starving.
Your lives are not that bad
Assuming you don’t have a health emergency and are not having your life threatened by your local gang, and assuming that a tsunami didn’t visit your neighborhood, your life is not that bad (I’m guessing). As a world traveler, I see how middle class people live in India. Broken roads, clunky cars, the other drivers’ purpose in life is to run you off the road and kill you, food that gives you dysentary, traffic from hell, salaries 20% of what Americans make, expensive rent, cab drivers that always try to rip you off. Just crossing the street in Pune, India is an ordeal that most of you will never have to face. Additionally, they have terrorist attacks on a regular basis and its not safe for women to go out after dark. Few of you have any of these situations to contend with. So, count your blessings. Even in America, I know many who work for minimum wage who ride a bicycle to work through dangerous areas. If you own a car, you are doing better than my bicycle riding friends who can barely pay their rent.
Forum posts on the subject:
The text below is written by notaries, and does not represent the viewpoints of 123notary.com
If you accept $50 signings
If one accepts $50 signings, then it’s obvious one has not taken into account everything that is involved in the signing, from consumables to time to depreciation of equipment ……
http://www.123notary.com/forum/topic.asp?TOPIC_ID=2993
Vital Signings
……If you want to support Vital signings be aware YOU will not make any money. After a dozen signings I calculated I made $18.00 per signing. They get the bucks, you don’t.
The best micro-managers in the business. What a pain. They can’t pay me enough to work for them again.
If make an error, they take away YOUR fee and make you pay their fee as well….. (scroll down for this one)
http://www.123notary.com/forum/topic.asp?TOPIC_ID=26
Firma Signing Solutions
…..So, you can imagine how hard my chin hit the floor when he quoted $35.00 for the whole thing! The low ballers fail to remember what all it takes to become adept at this job, you have to know what you’re doing. You’re not “just a notary” but a certified signing agent, which takes training and education to fully understand this process. I will just decline the job if the price doesn’t meet my fees, it’s just not worth it…..
http://www.123notary.com/forum/topic.asp?TOPIC_ID=3170
Fax Backs
…. (scroll to the bottom) Has anyone else had jobs recently where they want the whole package faxed back? I have had two from Nations Direct. Of course, as usual, they are low balling the price and then state that the whole package needs to be faxed back. Both times I have told them I will not do a job for their low price, especially with all of the fax backs. Yesterday, for example, they asked me to go 30 miles away with edocs and fax back the whole package for $70. I don’t think so.
http://www.123notary.com/forum/topic.asp?TOPIC_ID=3902
Question 2 Price Formula
……Rule of thumb: The lower the offer, the bigger th PITA it will be. It never fails….when you agree to a lower fee, docs will be late, the closing will go awry somehow, you will have a ton of fax-backs and need permission to ship…AND…you’ll wait at least 60 days to get paid the low ball fee. HONEST !! ………
http://www.123notary.com/forum/topic.asp?TOPIC_ID=1872
Tweets:
(1) Notaries are always complaining about low-ball signing co’s. Don’t complain, just say no!
(2) We are living in tough times. Maybe those low-ball signing companies keep you from starvation!
(3) Read real stories about four low-ball signing companies.
You might also like:
Good signing companies – a thorough list
http://blog.123notary.com/?p=21091
Getting what is due! A clever plan!
http://blog.123notary.com/?p=3221
Bounced checks, Collection Agencies, FBI reports!
http://blog.123notary.com/?p=1765