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May 19, 2023

Mobile Notary Etiquette Tips

Filed under: Etiquette — Tags: , — Tom Wilkins @ 12:00 am

Mobile notaries are professionals who play a crucial role in facilitating the signing of legal documents. They travel to their client’s locations to witness and notarize documents, saving clients the hassle of traveling to a notary public office. As a mobile notary, it is essential to maintain a high level of professionalism. In this article, we will share some tried and true mobile notary etiquette tips that will help ensure the notarization process runs smoothly.

Dress Professionally

As a mobile notary, it is important to dress professionally when meeting clients. This creates a good first impression and sets the tone for notarization. Dressing in business attire and wearing a name badge is recommended to identify yourself as a notary. Dressing professionally is one of the most important mobile notary etiquette tips you should follow.

Be Punctual

Clients appreciate punctuality, and it is a sign of professionalism. As a mobile notary, ensure you arrive at the scheduled time or a few minutes early to avoid delays and inconveniences.

Communicate Effectively

Effective communication is key in any professional setting. When dealing with clients, it is important to communicate clearly and concisely, using simple language they can understand. Listen attentively to their concerns and address them appropriately.

Bring Necessary Supplies

Ensure you have all the necessary supplies for the notarization process, such as a notary journal, seal, stamp, and pen. Also, ensure these supplies are in good condition and comply with the relevant state laws and regulations.

Check Client Identification

Before notarizing any document, verifying the client’s identity is important. Ask for a government-issued ID such as a driver’s license, passport, or state ID. Check that the ID is not expired and that the name and photo match the client.

Stay Impartial

As a notary, it is important to remain impartial and not take sides in any transaction. Your role is to witness and notarize the document, not to provide legal advice or express personal opinions.

Maintain Confidentiality

Clients trust notaries to keep their information confidential. Ensure that any personal information the client provides is kept confidential and not shared with any third party.

Explain the Notarization Process

Clients may need to be more familiar with the notarization process, so it is important to explain it to them. Let them know what they need to do, what you will do, and what to expect after completing the notarization process.

Be Flexible

Mobile notaries often work with clients who have busy schedules. Therefore, it is important to be flexible and accommodate the client’s schedule as much as possible. This may involve working outside regular business hours or traveling to remote locations.

Keep Accurate Records

As a notary, you must keep accurate records of all notarized documents. Ensure you complete the notary journal, including the client’s name, date, type of document, and any other relevant information. Also, ensure that you keep the journal in a safe and secure location.

Proper Etiquette Will Improve Your Reputation

In conclusion, mobile notaries play a crucial role in facilitating the signing of legal documents. To maintain high professionalism and etiquette, it is important to dress professionally, be punctual, remain impartial, maintain confidentiality, and be flexible. By following these mobile notary etiquette tips, notaries can provide exceptional services to their clients and build long-lasting relationships. For more notary tips, check out this article on how to be a successful mobile notary.

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February 3, 2023

10 Mobile Notary Safety Tips for Beginners

Filed under: General Articles — Tags: , , , , — Tom Wilkins @ 8:00 am

Becoming a notary in your state can be a lucrative career path for entrepreneurs and those who want to help their communities. Mobile notary services have become quite popular in recent years. Experienced notaries know that mobile services expand business opportunities. Still, they also know that there are specific safety guidelines that mobile notaries need to pay attention to while on the go.

If you’re considering offering field service as a notary, below are ten mobile notary safety tips for beginners:

1. Always verify the identity of the signer before conducting any notarization

As a notary, it’s your responsibility to know who you’re dealing with, but this can be especially difficult when providing mobile notary services. You may be called to various locations with multiple people present, so verify the identification of all signers. You can do this by checking state-issued ID cards, driver’s licenses, military ID cards, or other forms of acceptable official identification.

2. Ensure the document being notarized is legitimate and that all information is filled out correctly

Documents you notarize need to be validated as legitimate before completing the notarization process. Different documents may require more intensive verification than others, so always ensure you know what documents you’ll be dealing with before heading to a notary job. This will allow you to be prepared if certain documents need additional verification to be performed beforehand.

3. Always use a tamper-evident seal or stamp on the document

The seal or stamp you use should include some tamper-evident features. Consider taking photos of any seal you place upon documents within the bounds of the laws that govern notary services in your state. This can be helpful if evidence needs to be provided later to verify the original marking.

4. Keep a detailed journal of all notarizations performed

It’s also a good idea to keep a detailed journal of each day’s service calls. Each entry should include the date, time, and location of services performed, and you should also consider including contact information for any parties with whom you have contact. Your journal entries can help if you need to verify information in the future, and it can also be helpful if you bill customers instead of collecting payment at the time of service.

5. Be aware of your surroundings and stay alert for any suspicious activity

Among other mobile notary safety tips for beginners, it’s vital to be aware of your surroundings when in the field. Pay attention to suspicious activity, and always put your safety and security first. No job is worth your life, so pay attention to potential threats in the area. You can also research locations online before arriving to get a better understanding of an area’s layout.

6. Use a GPS-enabled device to track your location

In keeping with the above, ensure GPS tracking is enabled on your smartphone or a dedicated GPS unit in your vehicle. These devices help you find locations faster, but they can also be used to provide important information to authorities if you can’t be contacted after responding to a service call. It’s also recommended to share your schedule with a trusted friend, family member, or colleague and check in with this person throughout your work day.

7. Do not carry large amounts of cash or valuables with you

You only carry small amounts if you accept cash payments as a mobile notary service provider. If you have a busy day, plan some time between service calls to deposit cash at your bank. In the unlikely event that you get robbed, or you lose the cash on your person, you’ll be thankful that you didn’t carry a large sum of money. You can also limit the amount of jewelry you wear to service calls to minimize your risk of being robbed.

8. Be familiar with the notary laws and regulations in your state and adhere to them at all times

As a mobile notary, you have unique obligations and responsibilities. Your role is recognized by authorities to serve the public with integrity; to do this, you need to know the laws that govern notary services in your state. These laws may include regulations about what documents you can notarize, where notarizations must occur, whether multiple witnesses must be present, and more.

9. Keep your notary commission and identification with you at all times

Mobile notary professionals must always keep their commissions and IDs on them. Having these documents with you is important if a customer asks to see them, but you may also be asked to provide them to authorities. In addition, providing mobile notary services often means going into unfamiliar areas, so it’s wise to have records available to show that you belong in places where you don’t live.

10. Use a secure method of payment and avoid accepting cash

Accepting cash is convenient and quick, but it can also be a liability for mobile notaries. Instead of accepting cash transactions, consider using a digital point-of-sale system. Today’s point-of-sale systems integrate with the web through smartphones, allowing you to accept cards and digital payments without having to handle paper money.

Mobile Notary Safety Tips to Protect You and Your Clients

Remember, as a mobile notary, you are responsible for the safety of yourself and others. By following these ten mobile notary safety tips for beginners, you can help ensure a safe and enjoyable experience for everyone involved in the transaction.

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December 2, 2021

The “menu society” might be complicated for Notaries

Filed under: General Stories — admin @ 11:52 am

We live in a menu society. In the old days, life was very predictable. There was one God, one types of sworn statement, namely an Oath. One type of relationships namely marriage between a biological male and a biological woman. And there were two genders.

Now we have multiple genders and you can change your gender identity on a whim and perhaps even have it documented on your driver’s license.

We have multiple Gods. You can believe in The God of Abraham, Krishna, or whomever you want to. I joked that on the new Affirmation and Oath form there is a check box where you choose your entity that you are swearing under. It is kind of like a menu. Ooops, I just heard thunder and lightning — I better not joke about that topic any more.

But, on Notary forms, how would you document a polyamorous relationship? With all of the flexibility we have in society, you still cannot marry more than one person, not even in Utah with all the Mormons. What is the world coming to — or not coming to as the case might be.

What if a man is married to two other men, one woman and a sheep who is non-binary.

Maybe these types of people don’t get loans, but imagine if they did. Anyway, I’m just thinking out loud as usual.

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May 1, 2021

Precautions as a notary are like wearing your seat belt

Filed under: Best Practices — admin @ 6:28 am

One out of seven seasoned Notaries I talked to has ended up in court at least once. Generally this happens because of something outside of the Notary’s control. Fraud, theft, or someone taking advantage of a confused elder are the main reasons for court cases.

Notaries who have never been to court think it will never happen to them. It is like car accidents. Bad ones do not happen much, but when they do, if you are not wearing a seatbelt and/or don’t have good airbags, you might be in big trouble. Just because it hasn’t happened yet, doesn’t mean it won’t happen tomorrow, or in twenty years. So, take precautions. Think of these as wearing a facemask if that makes it more relatable.

If a signer is senile, elderly, in a hospital or nursing home, make sure you can identify they correctly and that they can explain to you what they are signing. Don’t ask yes or no questions as they will say yes to anything and are probably on morphine and not all there. If they go over the document point by point, then they know what they are signing today. They might not remember a year from now though, and that is dangerous for you if it goes to court.

Your journal is your only evidence, so if you say, “My state doesn’t require a journal” you are a fool. The state might not require it, but a judge or investigator needs the journal as that is your only evidence of what actually happened.

PRECAUTIONS
1. Make sure the name on the ID proves the name on the document. Don’t use the “you can have more but not less” rule, because notaries always forget which document you can have more on – the ID or the document. So, remember my rule. “The name on the ID must prove the name on the document.” The ID name can be matching but longer, or matching and identical to prove the name.

2. Take a thumbprint unless your state forbids it. I personally might take a thumbprint anyway in Texas because the state forbids selling or distributing that information and not taking it — and that is your only hard evidence of the identity of the signer. Fake ID’s abound, but fake thumbprints do not.

3. In the “Additional Notes” section of your journal write down about the situation, the mental state of the signer, who else is there, and that the signer explained the document to you. This could save your rear if you go to court three years later because you will not remember what happened off the top of your head. Write down anything else noteworthy about the situation to job your memory when investigated.

4. Decline jobs that are too sketchy or if you are unsure that the signer knows what is going on.

5. Have the signer verify who the other people are with them if they are elderly. Sometimes they are not related and sometimes they are scamming the signer.

6. Make sure you know how to give Oaths correctly. You could lose your commission if a judge finds out otherwise.

SUMMARY
I was investigated 3 times, but had my paperwork and thumbprints in order. It took me minutes to query jobs done a year or so ago since I had a stack of journals all in chronological order. I always identified people correctly and took notes in my journal for credible witnesses and other pertinent facts. Be sure to do the same, or even more. If you do everything correctly, you still might end up in court, but it will be a shorter case as you have more compelling evidence as to what happened — especially the thumbprint which is your only hardcoded proof of identity.

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April 22, 2021

Commentary on NNA’s post about accepting tips

Filed under: Business Tips — admin @ 8:26 am

In the NNA blog, they published a very nicely written document about whether or not it is ethical to accept tips as a Notary Public. The law seems to omit covering this point.

An improper influence?
NNA’s position (I can see them asking me to not mention them in my blogs within hours of when this is published, but here goes) is that you should NOT accept tips as it could be seen as an improper influence.

Here is my commentary

In-house services
If you are providing in-house Notary services, there is a state maximum for which you can charge. In california it is $15 for an Acknowledgment or Jurat. You cannot ask for more than that. If someone gives you a gift of an extra tip, it seems a little questionable to me. On the one hand you are in the clear in certain ways since you did not ask for that extra money. On the other hand, you violated the maximum fee in a sense. In this situation, I agree with the NNA that it would be better not to accept a tip.

Mobile services (not called out-house unless you really need to go.)
If you are providing mobile notary services and your state doesn’t have any Marxist restrictions on your liberty to determine your own pricing, in my opinion, the customer can offer you any type of tip they like. You are not restricted in any way as there is no price fixing for mobile work in most states (there are nine states or so that do have restrictions.)

Any small tip could be construed as an influence, one perhaps for more favorable scheduling and service next time around. However, it doesn’t seem credible as a bribe to be coerced into doing something illegal or unethical like backdating or falsifying someone’s identity. Bribes for those types of illegal services would be in the tens of thousands and not an extra $5. An extra $10 is an innocent way of saying thank you and we value you, not a bribe.

One of the greatest joys as a mobile notary is to get one of those wealthy, generous and charismatic clients who is flamboyant in the praises and gifts that they give you. If you are a Notary who makes their life easy and pleasant, you deserve those gifts in my opinion. Notaries have been given gift certificates, movie passes, boxes of chocolates, and more. As an in-house Notary, it is slightly questionable and “safer” as the NNA claims not to accept this gift. But, it is not illegal to accept a gift from someone and you might offend them or hurt their feelings if you don’t.

So, I respectfully agree, while disagreeing with the NNA on this issue, but I do respect their correct idea that it is “safer” not to accept gifts. It’s also safer for a ship never to leave the harbor, but then what good is it being a ship if you just sit there collecting barnacles?

Here is the original post and it’s interesting
https://www.nationalnotary.org/notary-bulletin/blog/2019/11/should-notaries-accept-tips-and-gratuities?utm_campaign=bulletin20201207&utm_medium=sociall&utm_source=facebook&utm_content=AcceptingTips&fbclid=IwAR33D11k5wLBj4_3GdrAdGGfhPmJZI8xO0NanYQFKE9M_IZ3wL7XpXTkhJI

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February 20, 2021

How dangerous is it to be a mobile notary?

Filed under: Business Tips — admin @ 4:14 am

How dangerous is it to be a mobile notary? We have written other blog articles on the topic. The answer is — not very dangerous. But, there are some dangers and the trick is to know how to safeguard yourself.

1. Neighborhoods
If you go to a bad area at night, that is mildly dangerous. You are more likely to get hit by a truck than have a problem in a bad neighborhood, but you know how people feel. Speaking of which, I actually got bumped by an 18 wheeler. No damage was done because the angels were protecting me — thanks angels! It was on a highway in stop and go traffic. I was stopped, but he took his foot off the brakes as he was daydreaming and bumped me at half a mile per hour.

2. Crazy people
The only serious issue we had with a notary was the one who was pushed down a short flight of stairs because the borrower didn’t like his APR. That was one Notary out of 65,000 we have listed in our history. So, the risk level is low, unless… someone doesn’t like their APR. Go over the stats by phone before you get to the signing. Also, if at a signing, make sure you either know your escape route, or make sure you are bigger than the other people there — or both.

3. Animals
You are more in danger from animals. Humans who can’t behave are already generally in prison. But, someone could have a crazy pet who bites you or chews on your clothing, or pees on your leg. It it happened to you, it would not be the first time. There was another story about a pit bull running wild in a neighborhood and a borrower came out of his house with his gun drawn when the notary came. He had to explain what happened to the notary who was going to protect himself by brandishing his embossing seal.

4. Accidents
Accidents are a fact of life, flat tires, breakdowns. People can die in accidents. We haven’t had any notaries die of accidents or anything other than cancer or old age, but it could happen.

5. Court Cases
Notaries don’t discuss this much on forums, but 1 in 7 long term notaries who is active has had to appear before a judge because of a notarization they did. There were two notaries in Oklahoma who lost their commission because they failed to administer an obligatory Oath to their clients for an Affidavit they notarized. They are lucky they didn’t get locked up. One notary in Sacramento committed identity fraud and got locked up. In total we have had two criminal Notaries who engaged in purposeful fraud and got locked up. Two out of 65,000 is not that bad, not to mention another who allegedly stole OxyCodene from a signer and was not arrested.

6. Covid19
No Notary has died of Covid19, or even gotten sick on the job as far as we know. They went overboard taking ridiculously over-kill type precautions that ruin the fun of notarizing. Many notarized outside or wearing suffocation inducing N-95 masks to be “safe.” How safe are you being if you can’t breathe? Others sat 10 feet away from the others or did notarizations on their trunk or in their car. Such insanity is just plain insane, but nobody got sick to our knowledge. In fact, only a handful of Notaries reported having been sick with Covid19 to us and they got better after a few weeks and didn’t have any serious symptoms other than losing their sense of taste. In those interior states, the food is so bland that losing your sense of taste won’t affect you that much.

7. Notaritus
I just made up this disease, it is not as bad as “Stamp Elbow” but is the next worst thing. It is an infectious disease that only Notaries get. I’m not sure what the symptoms are as this is an imaginary disease. I’ll think about it.

8. Getting sued for using someone’s business name
This almost happened to a client. But, the person who trademarked the name came after my server company which created a huge headache. I have no problem removing a business name from our site, but do you have to call in the national guard over such a small issue?

SUMMARY
So, what is the most dangerous of all the things that can happen to a Notary? I would say that the legal risks are a huge risk. Although if you are very cautious about how you do your work and avoid hospital signings you will lower your risk. Crazy people would be next as we have a serious injury recorded. I would then say that animals are the next most dangerous although they normally don’t kill you. Many Notaries feel “safe” because they are wearing an N-95 mask, but that only protects you 50% from a disease that hasn’t killed any Notaries known to us so far. But, it will not make you safe from court cases, animals, or crazy humans. So, let’s focus on real dangers and not ones that you have been brainwashed into believing are the only threats to your existence.

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January 12, 2021

Gender or no gender

Filed under: General Stories — admin @ 1:11 pm

I read that in Vermont, and this could spread to other states faster than Covid, that gender distinctions are not used on short form acknowledgments. Let me know, that as a Notary, your job is to identify the signer. Part of identifying them is to see the name, serial number on the ID, and gender. If you bypass their gender, you are one step closer to identity confusion.

The reason our elections were compromised is that there were a lot of mail in ballots where signatures often didn’t match, people voting 30 times, etc., By undermining the notary process even in small ways, you are undermining the purpose of having notaries in the first place.

Some liberals might suggest having a 3rd gender option for the crossover types. But, the reality is that we are born a particular gender and the chromosomes in all of our cells do not change even when we get a sex change or are transitioning.

Discussion with God

ME: God, I heard that according to Judaism, your nature encompases both genders as well as a center column energy. It’s kind of a Kabbalistic thing.

GOD: Ummm. Kind of busy right now. Can you text me?

ME: Oh, sorry, is this not a good time?

GOD: Now’s not a good time… I’m transitioning.

ME: But, you are already both genders, what is there to transition to?

GOD: During creation there is a building aspect, and then a nurturing aspect, design aspect, destruction aspect. These processes use completely different sides of my “personality.”

ME: God, don’t you mean… “Godonality?”

GOD: Good choice of words.

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January 7, 2021

A step by step guide to RON

Filed under: Technical & Legal — admin @ 12:56 pm

I am watching more videos on RON to try to learn more.

There are different types of portals. Some portals farm out work to you and pay you once a day or so. One lady made $5 per notarization, but got a lot of quantity providing she was quick on the draw when jobs were dispatched or made available.

Other portals allow you to bring your own clients from wherever you found them, or clients your boss gave you. There are also portals where you can bring your own clients or notarize theirs for a cut of the total money. Here are some of the specifications and steps involved.

(1) You need an online commission (not all states allow this)

(2) You need an online seal

(3) IDENTIFICATION. The portals will verify the signer’s identity by seeing a photo of the front and back of their ID and also by asking them questions based on their credit information that supposedly only they (or a really good identity thief) would know.

(4) PAYMENT. The Portal will have a system to input the signer’s credit card information.

(5) THE DOCUMENT. The Notary can start the session after the ID and credit card have been inputted. The notary will see a video of themselves and the signer. The notary can enlarge or turn the ID using tools and compare it to the signer. The signer can also see the Notary’s information. Both parties can see the document on your computer.

(6) SIGNING. The signer can fill in the blanks and sign and date the document from here on. The signature can be drawn, typed or a scan can be used. The Notary can then fill in the venue, certificate wording, and then sign and seal the document.

(7) Last, you can click the complete the session button.

Some portals charge to get set up, while others like OneNotary do not charge up front for Notaries to get started with them.

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December 22, 2020

A Virus in your email inbox

Filed under: Ken Edelstein — admin @ 12:41 pm

A Virus in your email Inbox
What to look for

We hear the sound of incoming email and hope it’s an assignment that will produce some revenue. Before you click a link – take a look. There are some very obvious signs that the click might result in real trouble. Ransomware asks for payment to unlock your newly encrypted hard drive. Many other virus types take your personal information and sell to eager identity thieves. And there are the ones that just delete everything – perhaps sent by a competitor?

I have strong defenses, but why test them? So, I look for some of the tell tale signs that the email is one that should not be clicked on. Some bad signs are: Lack of any phone number to ask a question in the email. Any use of a shortened link, typically a bit.ly/dh345 – there are several others. You do not know where that will go – shortened links are translated to ultimate web addresses after you click them. There is no valid reason for an edoc package to be accessed via a shortened link. One other sign is the total lack of any information about what, when or where (so the same shell can be sent to many). Often a high dollar fee is mentioned, but nothing else. Also, rather than a link, sometimes just a PDF is attached.

What not to do, and what to do
Don’t click any link in a suspect email, no matter what the text says. The destination of the link is often not what you see. I usually respond (not being sure if it’s real) with two words. Call me. Nothing more. If there is someone who really wants you they will call. Today I had 2 of this type of email and neither responded. I waited half an hour then deleted them. As the shortened links are formulated as URL addresses; you can carefully copy the address – and enter it into the URL area on virustotal.com – they can virus scan the file. You can also submit the PDF to virus total and it will be checked, by many anti-virus engines for contamination.

Sometimes the PDF or link will yield yet another display with yet another click bait. Playing with suspect emails at this level is very dangerous. But if you are truly determined to follow the path to see what it goes to – don’t use your own PC, Access your email from a rented PC. When you rent a PC you have a very low security clearance – and that machine is probably protected in many other ways.

You can unscramble the link
There are many services that reverse the scramble to show you where the compressed link will go. Google – shortened URL decoder – there are many. But are they safe? Perhaps, but I choose to simply reply “call me” and wait half an hour to simply delete the suspicious ones.

Shields UP
Keep your anti-virus up to date. Check it. Does it update frequently? I use F-protect as my antivirus program (among many other barriers). It often updates several times a day. Sure, I know it’s up to date – but I would be a fool to process a ringer as if it came from a known source.

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December 6, 2020

Notaries and absentee ballots and why this is essential

Filed under: General Stories — admin @ 8:24 am

When I first heard of the debate about having a Notary requirement for an absentee ballot, it seemed sensible to me. The main point of having Notaries is to verify a person’s identity to authenticate the credibility of a signed document, or in this case, a ballot.

Many complained that it was “racist” to require Notaries, or would be a huge hassle. Seeing a Notary in their office takes a few minutes, is fast, and not expensive. The several dollars required to see a Notary does not exclude anyone other than perhaps homeless people.

The essential and critical point of this article is that the states who did require Notaries for mail-in ballots did not show evidence of having rampant fraud involving mail-in ballots. The states that did not require Notaries that were swing states often had big lawsuits involving Rudy Giuliani.

On the other hand, history has proven that you can get rid of checks and balances for proving the integrity of an election, commit rampant fraud, deny the evidence or the scope of the evidence, and survive any court case. You can cheat, and get away with it — at least for now. I’m sure there will be some sort of consequences for cheating, but time will tell how the consequences will manifest itself.

I believe that absentee ballots should not exist at all. I believe that those who have medical issues could vote with a mobile poll that comes to them. Identification and signatures must always be verified, and thumbprints should be taken. There should be databases to make sure that someone is voting in one state only and voting once only and that dead people don’t vote. Elections must have integrity, it is not rocket science to enforce this integrity, and Notaries contributed to the part of the election in 2020 that was integrous in particular states.

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