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February 25, 2011

Borrower etiquette from A to Z

Filed under: Comprehensive Guides,Etiquette — Tags: , — admin @ 10:16 am

Borrower etiquette from A to Z

A year or more ago I wrote a blog about notary etiquette from A to Z. The topic arose from a very interesting and detailed discussion about where it is polite to park. The discussion went on and on, and everybody made really interesting points! But, a discussion on NR broke out about borrower etiquette, and I’m surprised that I didn’t publish this topic first, since I love the topic of etiquette (even though I don’t have very good etiquetee myself). In any case, there are many points to consider in borrower etiquette — so, here they are.

PREPARATION

(1) Make sure you finish your meal and clean up your kitchen before the notary arrives. Make sure the smell of your cooking is somehow ventilated.

(2) Make sure you have communicated adequately with the LENDER before the notary arrives. You should be off the phone, and have listened to all of your messages before the notary arrives, especially messages (if any) from your trustworthy lender.

(3) Have all dogs, cats, snakes, birds, cockroaches, vermin, and other creatures behind a securely closed door at least 30 minutes before the signing — for good luck. Many notaries do not like dogs jumping on them. Additionally, if there is an angry or over-zealous dog in the driveway, the notary might be afraid to get of of his/her/their car.

(4) Tell your children not to come into the room of the signing. If they must come, then make sure they are quiet, dressed, and don’t make any sudden movements. Please find a way to deal with screaming babies too as that can be very distracting during a signing.

(5) The TV, radio, and all other noise should be silent during the signing so that people can focus and not make mistakes

(6) There should be a clean surface for the signing, preferably a dining room table. The ENTIRE surface should be free of any clutter and have been cleaned with 409, or Fantastic, etc., immediately prior to the signing.

(7) Make sure that all of the parties involved in the signing are there 30 minutes in advance and have their ID’s ready.

(8) Make sure you know what your rate and APR are supposed to be BEFORE the notary shows you the corresponding pages with that information.

COMMUNICATION

(9) Leave your outside lights on for night signings, so the notary can intuitively know which house to go to.

(10) It is polite and helpful to let the notary know where to park

AT THE SIGNING

(11) Offer the notary a drink right away. Most borrowers are cheap and inconsiderate — it takes them 30 minutes to figure out that, “Oh, did you want something to drink?” And then, they offer you tap water. Why not offer the notary something of a higher quality such as fruit juice, soda, or coffee? Unless you are so poor that you are dying of malnutrition, it is cheap behavior to only offer tap water.

(12) Keep drinks off the table. We have had in-depth discussions about spillage, and what happens when you spill your latte on the deed of trust. Check our forum and blog for older discussions on this topic. Keep the drinks on a chair, or an adjascent table.

(13) Don’t read documents for two hours. The notary came for a signing appointment, not a reading appointment. Your borrower’s copies are for reading. Behave in such a way that the signing will take 45 minutes or less. Read the key points, and the rest can be read on your own time.

(14) Don’t blame the notary for the faults of the lender doing the old bait and switch, or for other problems you have with the lender.

(15) Don’t make phone calls or leave the room during the signing except to go to the bathroom.

(16) Smoking during the signing shouldn’t happen. If it is a really long signing, and after an hour you need a smoking break, perhaps one quick smoking break might be reasonable.

(17) (State specific for MT and TN) It is poor etiquette to expose a gun or other weapon at the signing, or to discuss guns. Notaries usually don’t feel comfortable around guns — at least the notaries that I know!

(18) Don’t discuss politics, gender issues, or anything else controversial at the signing.

(19) Don’t have an argument with your spouse, kids, or anyone else at the signing.

(20) Sign your name as it is typed below the signature line — don’t argue with the notary about this. This should have been discussed with the lender a long time ago.

(21) Don’t make a fuss about being thumbprinted

(22) After it is all said and done, visit the notary’s page on 123notary.com and write a very glowing review about how wonderful and capable the notary was.

You might also like:

Notary etiquette from A to Z
http://blog.123notary.com/?p=300

Compilation of posts about Notary etiquette
http://blog.123notary.com/?p=20505

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February 15, 2011

Cross-out happy; Not a good idea

Some lenders allow cross outs. Others will fire you after the first cross out. Some signing agent courses recommend that you cross things out without a second thought. Others don’t. Even our loan signing course teaches you to cross out wrong dates in the right to cancel document. But, if you work for Provident or other lenders who don’t allow cross outs — you’re fired! Gulp?

Don’t worry, just read the instructions. Many loans have an instructions sheet. If there is no letter of instructions, then ask before you cross, okay? Don’t assume that you can just cross anything out. First of all, remember the golden rule of cross outs. Don’t cross out unless: (1) you have permission and (2) it is a last resort.

What about the 1003? The 1003 loan application has endless wrong information. It is my personal belief that the clerks they hire are required to make endless mistakes — otherwise they will be fired on the spot. If they get your social security number right they will be laid off immediately, right? In any case, the 1003 is not binding in the loan, but has to be sent back signed. Borrowers whine endlessly about this carelessly prepared document. What is the solution? Cross out and initial? Hmmm. Not sure…

My take on the 1003 is that you will cost yourself 30 minutes of wasted time if you call your contact person about anything, so don’t call unless you really need to. Otherwise you will never get out of the signing. If the lender allows cross outs, you will not endanger your loan by crossing out in the 1003 or for wrong dates on the right to cancel. If the lender doesn’t allow cross outs, then don’t do it.

Trick question

Q. What is the only document the is in a completed loan package that REQUIRES cross outs?
A. Acknowledgment certificates require the notary to cross out the his/her/their, etc.

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February 13, 2011

A great attitude gets the most jobs

A Great Attitude Gets the Most Jobs (If You Answer the Phone)

One title company told us recently, “I never believe notaries who say ‘error-free’ or ‘100% error free’– because everyone makes mistakes. But I would like to hear a notary say, ‘If I do make a mistake–I correct it. I will be glad to drive back to the borrowers if I need to.’ That’s the kind of positive attitude we like.”

The notaries who attract the most work again and again are the ones who may not be perfect, but do it all–try hard to learn everything, use best practices, get certification from several sources, get reviews, share stories–and keep attracting work because they have such a great attitude. And we can tell who these notaries are from the very beginning…and so can the companies that hire them. Here are a few notable examples.

This 60-ish man is a notary who had been in the collections industry and also a notary since 1985. From the very first time we spoke with him, he wanted to learn; he wanted to be the best. He has now been a full-time signing agent for a year, and has done 1000+ loans: he followed our advice and now has a thriving business and is training other notaries to help him. He bought a top position, took one of our courses, got certified, got reviews…and appreciated every experience. He says, of the notary work, “I’ve never worked harder in my life.” But he loves the work, and keeps on getting more and more. He always replies to an email. He always has wonderful things to say on the phone, and always finds a sincere compliment for everyone; if he is busy, he lets you know–without ever being rude. He just keeps taking our advice, and his business keeps growing. He is never cynical, and every company that calls him loves to work with him.

And–he always answers the phone.

Another notary who comes to mind is a woman who joined 123notary recently. She has extensive experience in the mortgage industry, but was willing to look at all the sample notes sections we recommended and created a fabulous notes section using everything she could think of in her background. She didn’t think she was above all this just because she had a lot of experience. Her notes were nearly perfect when she sent the first draft, but she was still willing to keep working on them. She also was eager to get our certification–despite her experience that includes almost 10,000 signings– and spent a lot of time studying our “phoninar” blogs; of course, she got the certification. She will do well on the site because of her positive attitude and willingness to make an effort. She always answers the phone.

Our final notary, a young woman, has barely started on her notary career, but is already getting a few jobs because of the energy she puts into everything she does. Her notes section really tells what kind of a person she is (does not mind pets at the signing table), and gives lenders an idea of why they should hire her–even though she has done fewer than 10 signings. For example, experienced in IT, she tells us “Technology is my soul,” and explains how her background in that industry supports her detail work as a notary. She can really have a great conversation on the phone…which often ends in jobs and good reviews. And, guess what? She always answers the phone!

Tweets:
(1) Is it better to say, “1000 error free signings,” or, “If I make a mistake I’ll fix it ASAP.”
(2) The notaries who get ahead are not the ones who brag, but the ones who really want to learn & do a great job!
(3) The notaries who attract the most work get multiple certifications, reviews, and have great attitudes.
(4) A great conversation on the phone often attracts jobs and good reviews, which attracts more jobs. Always answering the phone helps!

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January 19, 2011

Phone interaction tutorial

Some notaries wonder why they are not getting any good Title companies to work with them. When we call some of these notaries up, we see within seconds why they are not popular. First, the way some people answer the phone is horrendous.

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Bad phone answering skills

“Hullo?”.

Do we have to guess who we are talking to? Or should we introduce your next assignment to your son because you forgot to announce yourself over the phone and we can’t tell you apart from your son?

Do your children answer your phone? Big no-no. How about your spouse? If you are a husband and wife team, that is understandable, but you still need separate cell numbers and you still need to let us know who you are when we call you. Otherwise we have to ask.

Title: Hi this is Marg from XYZ Title, may I speak to Susan please
Susan: (abruptly) WHO is this?
Title: I think I introduced myself very clearly — this is Marj from XYZ Title, may I speak to Susan please
Susan: Okay
Title: Okay, are you Susan?
Susan: Yes it is

Title: You made me work very hard just to try to decipher who you were. Are you going to be this difficult working with? I had to repeat who I was twice while you evaded announcing who you were. I am not the only person who needs to give information around here, especially if I am paying. I will call someone else. Thanks.

It is very rude to make someone repeat who they are before you reveal your secret information about who YOU are. If you are rude to Title companies, they have plenty of other inexperienced and unprofessional notaries to choose from.

======================

Background noise

Is there background noise when you answer the phone? Are there screaming children or other noise. You should apologize about the noise as soon as you can and move out of the noisy area. Otherwise, nobody will have patience for you.

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Someone else answering the phone?

If you are in business for yourself, it is extremely unprofessional to have someone else answering the phone for you. However, if they introduce themselves professionally and can carry on a professional sounding conversation, it might be tolerated. The worst thing you can do is to have a busy-body answer your phone for you who pushes their unwanted helpfulness on a caller.

Title: Hi, this is Marg from XYZ Title, may I speak to Susan please
Fred: Susan is not here, but I can help you.
Title: Thanks for your offer Fred, but I would like to Speak to Susan please, and I clearly requested that I wanted to speak to Susan
Fred: Can I help you with something? I can do everything that Susan can do
Title: You are being a bit pushy Fred. I am calling for Susan. I do NOT wish to conduct my business with someone other than Susan.

Please notice how Fred is offering unwanted help and trying to push it down Susan’s unwilling throat. This happens a lot when I call people. They don’t take no for an answer and get in trouble with me as a result for rudeness.Notice how Fred didn’t once offer to take a message for Susan. He was pushy and very unhelpful in the ways that Marg might have wanted to be helped. What a headache.

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Asking people to repeat

Do you have other people keep repeating everything they said. Are you paying attention? Or can you just not think clearly, so to avoid having to respond to something you don’t know how to respond to, you ask people to repeat. If you are in a noisy place, or have a glitch in your cell coverage, you might apologize for the sudden static in your cell phone. Tell them that you heard the “I need you there at…. blank o’clock” part. That way they know you are listening and heard everything but the one critical word. That is acceptable. But, if you loudly say, “WHAT?” after everything the other person says, they are not going to hire you. Roughly 15% of our notaries are people who ask us to repeat ourselves multiple times during a conversation. It is very unpleasant and nobody is going to want to pay money to someone who is such a poor communicator.

=====================

Unprofessional remarks and behavior

(1) Oh yeah, you’re calling about that notary thing. (are we in Junior High still?)

(2) I just got my notary. (you mean your notary commission?)

(3) I just got off the phone with the customer, (you mean the borrower)

(4) Annoying or harsh music on your answering machine is considered unprofessional too

(5) Not having your name stated on your answering machine is unprofessional as well.

(6) Not knowing your basic loan signing terms and procedures is unprofessional and dangerous

(7) Answering the phone only to tell someone that you are in a signing. If you are in a signing and can’t talk, then why are you answering the phone?

(8) Answering the phone to tell someone that now is not a good time to talk. Why not let them leave a message if now is such a bad time.

(9) Answering the phone and telling them that you already sent the documents back when you don’t even know who is calling. Do you ASSUME that you are talking to the signing company from that job that you are at right now when it is someone completely different? Dumb!

(10) I’m certified. (you failed to mention which entity certified you)

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Notes section

Most notaries do not include any unique information in their notes section. Instead they start off by talking about the least consequential information you can think of such as E&O insurance, background screening, and the fact that they are certified. Everyone on 123notary is certified by someone. It won’t get you ahead unless you have the 123notary certification icon. Indicating that you are NNA certified on our site will win you 0% more clicks since 90% of everyone else on 123notary is also NNA certified. You might as well say, “Hire me because I have two arms and two legs.”

Write about what makes you unique. Talk about your experience. Number of loans signed. Number of years as a Mortgage Broker. Specific types of loans signed. Do you offer last minute service? How many miles is your radius? Information that is unique to you.

The other notaries all claim to be dependable, reliable and professional, yet only 10% of them actually meet our standards for these adjectives so they sound phony. Do you sound phony? Talk about something that sounds REAL and UNIQUE. If you were a school teacher for 25 years, then you can claim to be good at nitpicking other people’s work and noticing all of their mistakes and everyone reading your notes will believe you.

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Tone

Some people just start out sounding unpleasant. Their words might be good ones, but their tone just doesn’t sound appealing at all. Talk to me on a bad day and I have tone too. But, some people always have tone. Try to sound pleasant when talking to clients or prospective clients.

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Arguing

Do you argue with clients? They want it their way. Don’t say, “Well I usually xyz”. Nobody wants to hear this. You should be asking them how they want it done? Would you like tomatoes on that? Now you are talking! Don’t accuse your clients of being overly demanding. Do they pay you? Then work for them and do what they want for the right price.

===========================

Vagueness & Rambling

Do you answer questions with vague answers?

Q. How far do you go?

A. Well, I usually cover Carbon county, but I might go to Hutchinson county if it is not too far in because my niece lives there and ….

Q. Lady, can you just tell me your radius in miles please without your life story?

A. Oh, well, it depends.

Q. Thanks for the help, I’ll call someone else

People in the signing industry are tired of this type of run around. Just answer the question the way it was phrased.

Q. Can you get the documents sent back to me tonight?

A. Well, it depends on where the signing is, because it is East of me, there is no drop box, but then if it is South, I could come around on highway 19, and then I could…

Q. Just tell me if you can get the documents back to me tonight… the signing is in Waxahatchie

A. Oh, well in that case, that is Southwest, so let me spend five minutes calculating while I keep you tied up on the phone… hmmm.

Q. Never mind, I’ll call someone else who can drop it in the drop box tonight.

Boy, what a hassle. This is not brain surgery here. Just say, “Yes, I’ll get it in the drop box tonight — guaranteed!”. And then do it.

=========================

Basically, we put up with a lot of unprofessional behavior. The smart notaries tend to be argumentative while the newer notaries often can’t function at all. Communicating is very hard for many, as they can not make a simple request without telling you their life story. Nobody has patience for this. People at signing companies deal with 100 notaries per day, and need their questions answered fast, and there is no time for nonsense. If you can’t communicate and do your job correctly, you will be sitting on the bench your entire career. It is not that difficult to be a notary. Just know your terminology and procedures, and learn to communicate effectively.

NINJA COURSE
In our Ninja Notary Marketing Course we will be teaching more on refined interaction skills, notes sections, marketing, analysis, higher level notary & signing skills, interviews with our best notaries, plus much more! Email us about our NINJA Course today!

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January 6, 2011

Your jumbled or too short notes section is costing you 50% of your business

Notaries just don’t get it. They think that 123notary is a magic service. All they have to do is pay us some money and they will be rolling in jobs. They also have to follow our advice if they expect to get anywhere. Get reviews on your listing, pass our test, and for God’s sake, fill in your notes section. Below are some common problems with people’s notes sections.

1. Omitted
Many Notaries just don’t get around to filling in their notes or claim that they have nothing to say. Say something for God’s sake. Talk about your radius, professional background, types of documents or loans you are familiar with, or your personal style doing business.

2. Jumbled
Most Notaries write a long paragraph that includes their name, equipment, a few adjectives about how great they are, hours, counties and anything else they can think of. This is a disorganized mess and it means that your brain is a disorganized mess. Clean up your act and divide your notes section into logical paragraphs and keep it easy to read and formatted in an attractive way.

3. Fluff
Most Notaries tell you lots of fluff about themself that any other Notary would claim. Claiming it doesn’t make it true, and those reading your notes are tired of seeing the same old claims thousands of times in a row only to find out that the claims are very rarely true. I am professional, reliable, responsible, accurate, etc. are claims that won’t get you anywhere. Being experienced helps, but reliable counts against you. The most unreliable and unskilled Notaries are the first ones to claim to be reliable — think about that. Notaries that actually have merit talk about specific types of loans they sign, specific Title companies they are on the white glove list for, and specifics about what they do to get your job done. Facts — not fluff please unless you are in the pillow business!

4. TMI
Too much information can also be bad. If you are experienced with two hundred types of documents, it might not be a good idea to list them all. I would not list more than twenty, unless you have a link to your web site where you can list them all. Listing 500 zip codes also creates a mess on your profile and on my site. Please don’t do this. Keep the right amount of information and keep it straight.

5. Misinformation
Some people claim to speak Spanish when in fact they cannot get through a loan in Spanish. If you claim to know a language and put it in the language box, do NOT do so unless you know enough to get through a signing. This will involve understanding a lot of Mortgage and Legal terms which are not always known to the layperson, and you might not know from hanging out with Aunty Consuela who talks to you in Spanish about issues concerning daily life, your kids, your husband, your cooking (and how you added too much salt yesterday,) etc.

6. Omissions of quick & good content
Popular things to add that are typically not added in notes sections include:
Radius — those reading your profile would lose to know your radius.
Last minute assignments — since many are looking for you to jump and run, saying up top that you do last minute is good.
Equipment — Don’t write a novel on this, but some quick pointers on what you have might help.
Languages — Add this
Loan Types — a comprehensive list of loan types helps a lot. Don’t leave any out.

7. Rambling
Going on and on about how you put the client first and how you keep things confidential and you value professionalism to the utmost is using lots of words to say basically nothing. Be informative in what you say, and make sure the reader can put their finger on what you really mean rather than just rambling.

8. Education
You can mention all of the agencies you are certified by or background screened. Any designation is good. The more the merrier.

9. Keep your notes updated regularly
We keep track of how often you update your notes. Many people have had the same information for five years and we don’t like that. Login and brush things up from time to time.

10. Mistakes
Don’t make spelling mistakes as people will refuse to hire you based on that. Title companies assume that if you make a spelling mistake you will also make a mistake with their loan which is a reasonable assumption.

11. Ask for help
We help people with their notes. We make quick commentaries and can tidy things up. We can’t write it for you, but we can rearrange your notes or clean them up.

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You might also like:

How to write a notes section if you are a beginner
http://blog.123notary.com/?p=16698

2014 excerpts from great notes sections
http://blog.123notary.com/?p=13613

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March 25, 2010

Recurring popular tweets

Filed under: Uncategorized — admin @ 11:43 am

(1) Iphone 7 Siri to be more advanced. Voice changes depending on quality of signing company calling you

New Notary Apps for the iPhone 7 that you’ve never dreamed of!

(2) Tight schedules are part of being a notary. But, don’t make it too tight or u’ll start feeling tightness in your chest!
http://blog.123notary.com/?p=9819

(3) How can you survive in any business if you don’t carry yourself like a pro?
http://blog.123notary.com/?p=9312

(4) You need to keep meticulous records to determine whose at fault if there’s a mistake!
http://blog.123notary.com/?p=9291

(5) Most of the notaries complaining that they can’t make money are notaries who didn’t do their homework.
http://blog.123notary.com/?p=9265

(6) To handle an Elite Signer you have to be an Elite Notary. Now you are going way beyond competent to reaching beyond perfection –
http://blog.123notary.com/?p=8628

(7) Notary Heaven Section 263: That’s where we put good notaries who didn’t make their child support payments.

Witnessing the intake forms for Notary Heaven

(8) At The Notary Hotel: they didn’t observe the don’t disturb sign while I was reading the Settlement Statement!

Welcome to the Notary Hotel

(9) Al: “If it weren’t for us signing services, notaries wouldn’t work!” Carmen thinking: “Is this guy serious?”

Who really needs who?

(10) Notary: “I’m not the mistress, I’m the notary!” Wife: “Then why were u driving late last night w/ur lights off?”
http://blog.123notary.com/?p=8377

(11) Mint… and Meant to be – when her passion for ice cream & a notary aligned.
http://blog.123notary.com/?p=7023

(12) The notary has this big clamp, and if you’re not good, he’ll clamp you with it, and it will hurt!

Honey, I notarized the kids (don’t try this at home)

(13) Real Estate Brokers need to get real! You don’t know ur loan docs as well as you think you do!

Does Real Estate experience help as a notary?

(14) Clearly stating how far you’ll travel is very good for your business

10 quick changes to your notes that double your calls!

(15) Most notaries on our site not certified by us have roughly half the loan signing knowledge.
http://blog.123notary.com/?p=8520

(16) If others create obstacles for you, then create policies for dealing with these problems instead of complaining. Winners find solutions.

He made $35,000 a month his first year in business?

(17) A great conversation on the phone often attracts jobs and good reviews, which attracts more jobs. Always answering the phone helps!

A great attitude gets the most jobs

(18) The TSA will be involved in notary signings. It will be illegal to bring sharp objects to signings.
http://blog.123notary.com/?p=6461

(19) The Notary takes $10 million in drug money to the Title company by accident.

The Notary, The Mafia & The Fedex Drop Box

(20) Kids play “cowboys and Indians.” No child on record has been caught playing “notary publics and document holders.”

Tomorrow’s Notary Publics

(21) Not getting paid on time? It’s because u didn’t look within to research these dead-beat companies.
http://blog.123notary.com/?p=4825

(22) The notary asked, “Can I get an Alaskan moose with Russian dressing. They’re our next door neighbors!”

My date with Jeremy

(23) If customers come 2u, let’em know if they don’t show up on time, they’ll only have 3 minutes grace period. –

The Starbucks notary wises up!

(24) A creaking noise; a sudden thump; This was a notary signing that would raise the dead. #victorianmansion
http://blog.123notary.com/?p=3464

(25) The rock climbing notary admitted that many of his friends were addicted to cracks.
http://blog.123notary.com/?p=4135

(26) Vampire Notary: “I like your ID picture. You have nice rosy cheeks, you must have good circulation, do you work out?”

Vampire Notaries: 24 hour service

(27) Notary topics: Hand-written docs, Blanks in docs, seal over wording, loose certificates, overseas docs.

Signing agent best practices: 63 points

(28) A man in prison was refinancing his home to get money to hire Attorneys. What was he in prison for?
http://blog.123notary.com/?p=3365

(29) 1 borrower felt she was being cheated, whipped out a rifle and said, “Oh no you don’t!”
http://blog.123notary.com/?p=3329

(30) The guy had a female mannequin in his living room. He said he had it there because he felt alone.
http://blog.123notary.com/?p=3178

(31) The Attorney General investigated the Lender & the 3 notaries involved & busted Susie for fraud.
http://blog.123notary.com/?p=2961

(32) A Notary accepted a job, then cancelled right before the signing when she learned the signing co. had a bad payment record.

California notaries with complaints

(33) Once I put a FedEx in the drop box that never got delivered. FedEx found it a week later still in the box!

Don’t put the Fedex in the drop box!

(34) When you call people back, don’t expect them to know who you are — announce your name right away!
http://blog.123notary.com/?p=973

(35) Everything you need to know about journals, but were afraid to ask.

Everything you need to know about journals

————————–
5+ tweets
————————–

(36) If a signing company calls with bad reviews, Siri’s tone of voice will sound suicidal using this new app.

New Notary Apps for the iPhone 7 that you’ve never dreamed of!

(37) Everyone makes mistakes, it’s how willing you are to make amends for them that determine your success w/clients.
http://blog.123notary.com/?p=9291

(38) iPhone 7 Notary to go app tells you if neighbors or kids are too close to your car

New Notary Apps for the iPhone 7 that you’ve never dreamed of!

(39) Hmm. It says here on your Akashic records that you were a good notary. You never backdated.

Witnessing the intake forms for Notary Heaven

(40) After being tested out on seven different signing agents, the iPhone 7 provides Siri with badly needed automated therapy.

New Notary Apps for the iPhone 7 that you’ve never dreamed of!

(41) The notary heaven clerk noted that his commission seal expired after he did.

Witnessing the intake forms for Notary Heaven

(42) At The Notary Hotel, Showtime & HBO are free, but the Signing Channel costs $40 (not including fax backs)

Welcome to the Notary Hotel

(43) Notary purgatory: For all of eternity, dead notaries get clients who sign differently on each page.

Witnessing the intake forms for Notary Heaven

(44) Check out the digital signature rooms at The Notary Hotel

Welcome to the Notary Hotel

(45) The only reason Title/Escrow use signing services is that it is “convenient” for them!

Who really needs who?

(46) Who really needs who? Do notaries need signing services? Do Title co’s need signing services?

Who really needs who?

(47) The wife had postponed the signing from 7:30 to 9:30pm so she would know where her husband was at that nightly hour.
http://blog.123notary.com/?p=8377

(48) I cut up an ink pad and made a cardboard box that read “notarized” backwards like a mirror image.

Honey, I notarized the kids (don’t try this at home)

(49) After we were done w/the “signing of silence,” I saw a car driving slow w/their lights turned off. #mistress
http://blog.123notary.com/?p=8377

(50) Frank: “Honey, I notarized the kids.” Molly: “What do you mean?” Frank: “I’ll explain later, don’t call the police!”

Honey, I notarized the kids (don’t try this at home)

(51) Wife: “Are you the notary or the mistress?” Notary: “I’m the notary, the mistress isn’t coming until later on (I guess)”
http://blog.123notary.com/?p=8377

(52) The number of years you’ve been in business isn’t as important as the number of loans.

10 quick changes to your notes that double your calls!

(53) Needless to say, it was the most awkward Wisconsin notary signing in the world.
http://blog.123notary.com/?p=8377

(54) 123notary certified notaries get 78% more clicks and 2.5x the business as 123notary uncertified notaries in similar positions!
http://blog.123notary.com/?p=8520

(55) Not getting Title co clients? See if your notes section conveys ur the type of notary they’re looking for.
http://blog.123notary.com/?p=4825

(56) Running 123notary is more like babysitting than you think, “Did you update your listing? Did you update your notes? Did you renew yet?”

My date with Jeremy

(57) After the signing w/Vampire Notary, the 4 of them enjoyed a sip of Sangria (the Italian word for BLOOD)

Vampire Notaries: 24 hour service

(58) “FedEx?” I said. “Why FedEx?” “That’s where my dates always end–at a FedEx drop box.”

My date with Jeremy

(59) The day after the signing w/the Vampire Notaries the wife asked: “Fred, what are those strange marks on your neck?”

Vampire Notaries: 24 hour service

(60) Running 123notary is like a cross between babysitting & a marriage. A bunch of situations that never end!

My date with Jeremy

(61) Don’t go to houses that smell bad #mobilenotary

Signing agent best practices: 63 points

(62) People who are so emotional & irrational aren’t always capable of using weapons responsibly, especially at a signing!
http://blog.123notary.com/?p=3329

(63) Notary contracts, fees at the door, background screening signing co’s, call Title if not paid on time.

Signing agent best practices: 63 points

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