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January 9, 2021

The appointment was booked, but the client didn’t answer

Filed under: General Stories — admin @ 1:10 pm

A Notary recently got a complaint. She accepted an appointment that had been booked, but canceled at the last minute because the client didn’t answer. As a general rule, you should confirm a signing before you commit to a time. But, if you already committed, and the other person (borrower, client, lender, etc.) doesn’t pick up, you still have to go because you are committed.

The Notary claimed that she called twice, and never received a return call. She wanted to know if anyone had traveled, or had Covid. She claimed that the client was expecting their call.

There are two sides to this story, but the Notary already committed, so it is too late to back out. Just hope that you get paid for travel time if the signing gets cancelled.


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