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May 16, 2020

Do you prefer texts, calls, or emails?

Filed under: General Articles — admin @ 9:50 pm

I asked Notaries on our blog which they liked. One Notary said that on Snapdocs, the first to answer the text gets the job regardless of the quality of the notary. One Notary gets mostly emails and liked that. Some are old fashioned and prefer calls.

The way 123notary is set up is that people get mostly calls and some emails, but no texts. I guess we have a niche in the market and it is an old school niche for better or worse.

The bottom line is that if you are slow by email, someone else will get the job. You have to be fast in your response rate to whatever medium you use. Personally I have no idea what I would like if I were still a Notary so I will refrain from commenting. Phone calls are annoying if you are doing other things. But, texts offer you the opportunity to silently respond unless you are driving. Using the phone while driving without a hands free might be illegal but you can do it and probably not get caught. Texting on the road is deadly and should not be done no matter what unless you pull over.

So, what medium of communication do you guys prefer? Please leave your comments. Thanks.



  1. I much prefer 123Notary’s ‘old school’ method because you can get all info required to know if the offer is profitable. No surprise 200 page packages, scanbacks, 6 signers, the actual location (which, in rural areas, almost invariably turns out to be 20 miles beyond the town named).
    I believe the ‘text-only’ Apps are not in anyone’s best interest. They usually start with a really low offer (which is jumped on by a newb–who most likely isn’t making a profit), but, if that doesn’t happen, there is just too many repetitive ‘notifications’ with unacceptably tiny fee increases. And, as you said, responding while driving is illegal and dangerous, so they’re not getting the ‘most appropriate’ notary anyway–just the one who was able to reply.

    Comment by Ardel Richter — May 18, 2020 @ 2:18 pm

  2. I prefer phone calls, then texts. My emails seem to be slower and I almost never receive a signing from an email. Somebody else is always faster unless I am sitting at my computer and happen to see the email come through.

    Comment by Linda Burt Burt — July 8, 2020 @ 2:38 pm

  3. I prefer text or email.

    Comment by Roslyn — July 8, 2020 @ 4:50 pm

  4. I’m in favor of calls
    Email alerts are too slow. Texts don’t work for me

    Comment by hope — July 9, 2020 @ 11:44 pm

  5. I would prefer to get texts, it’s faster and more convenient if you send an email, there is a greater chance that you may miss out on the opportunity, you can be at your computer all day or browsing through your email on your phone all day and the chance of missing the opportunity is greater via email at some point you step away from the email. When you receive a text, you can set it up to have a notification sound and your chances are greater for responding as soon as possible

    Comment by Sandra Harris — July 10, 2020 @ 12:12 am

  6. Texts are fine as long as I don’t have to click on. A link to a site & fill out a form. Should just be a simple text that I can answer fast. Even if behind the wheel

    Comment by Walter Hertz — January 18, 2021 @ 4:24 pm

  7. I need to have a history with company that texts me jobs. Those that do immediately email me a confirmation work order and instructions And give me a phone contact. Is it just Me or has anybody else been getting email offers that don’t tell you where the signing will take place and offer 3-4x the usual fees? I now SPAM them. I have tried emailing back and got no response.

    Comment by Betty — January 18, 2021 @ 4:34 pm

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