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August 29, 2019

I get so nervous when you call

Filed under: Certification & Communication Skills,General Articles — admin @ 10:53 pm

One customer said to me, “I get so nervous when you call, I feel like I am going to be quizzed.”

I am sorry that I make people so uncomfortable. I was reading online that alpha males make other people feel uncomfortable and inferior. But, I am only alpha about topics where I know more than others, or think I do. If you guys would become experts in your field rather than to just claim you are, there would be no issues acing my test consistently and no hurt feelings.

But, for those of you who do not like the idea of mastery, why be nervous? If you don’t value knowledge, why be nervous when you don’t have it?

You handle legal paperwork for a living. The financial consequences of screwing up a job are big not to mention the legal damages. It behooves you to know your job inside out. Why is it so difficult to convince everybody of this?

But, on a brighter note, in 2018 I abandoned quizzing people by phone unless they specifically requested it. It was too much drama and was effecting my health. Now I quiz by email mostly and only do a handful of phone quizzes. So no more nervousness when I call. It will be because you forgot to login or renew probably, and not a quiz — unless you requested a quiz.

You might also like:

Testing Carmen on a bridge in 2003
http://blog.123notary.com/?p=21264

My bad karma from testing people by phone
http://blog.123notary.com/?p=19447

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