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April 23, 2020

Are you intimidated by a title?

Filed under: General Articles — admin @ 9:25 am

I sent a newsletter out with the title: “Your notary stole your private information and sold it.” Many notaries emailed in stating that their stomach turned when they saw that title.

First of all, nobody other than a spammer or blog writer would use a title like that. Second of all, you ARE the notary, so nobody would warn you that another notary stole your information.

On the other hand, if a Title company BCC’ed a borrower telling the borrower that you, the notary, stole their information and sold it — that would be scary. But, how would they know And if you didn’t do that, why would you be scared when you read the title?

So, if you are afraid reading this above stated title, does that mean you are guilty of having done something fraudulent in the past? Or do you just have an abnormally high sense of paranoia?

Please understand that as a blog writer I have to pick topics and titles that will get my content read otherwise I get ignored and would have to shut my blog down. Thanks.

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November 28, 2019

What would make the notary profession better?

Filed under: General Articles — admin @ 5:57 am

Notaries get together on the forums and complain about the profession. Sure there is a lot to complain about, but what can be done to make the profession better? Also, if it is so bad, then why do you stay in this industry — are you stuck here?

1. Less fax backs.
Perhaps it is necessary to check people’s work, but if someone has done x amount of error-free signings, shouldn’t they be able to get away with not faxing back every page?

2. Faster pay
There is no reason to make Notaries wait 60 days to get paid. Payment should be within 30 days with no exceptions.

3. Borrowers who are more fun
Personally, I’m tired of meeting people like the Smiths, or the Jones who are just plain plain. Boring! I want fun signers like comedians, criminals, world travelers, acrobats, etc. I would pay to notarize borrowers who were actors who would be a little more fun.

4. Better blog articles
I’m doing my best people. You could write some material too and share it with the group on our blog. Why do I have to do all the work?

5. Less traffic
Sorry, that is out of my control. But, there is a guy named Scotti who can beam you up!

6. Shorter packages
How about a loan that is three pages. You would be in and out in minutes. But, in the real world that will not happen.

7. Faster printers.
How about a printer that can print 200 pages in four minutes?

8. Cheaper paper and toner.
Not in this lifetime.

9. Fun courses
If we could have live seminars with lessons taught with comedy, that would be much more fun than our blog course and online courses. But, it is too difficult to get people together in the same place at the same time, so try to deal with what you do have.

10. Better pay
But, if there were more money, there would be much more competition and 99% of you would be weeded out of the game. So, be careful what you wish for.

The end!

You might also like:

I’m a high end notary in a low-ball world
http://blog.123notary.com/?p=22263

Will the election help the notary industry?
http://blog.123notary.com/?p=22267

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October 29, 2019

Was the document lost by Pack N Ship or by Fedex?

Filed under: General Articles — admin @ 11:49 pm

Back in 2012, a package was lost. A notary delivered it to a Pack N Ship place. Personally, I had a box of checks missing from a mail box place. I went straight to the police who couldn’t help. Perhaps they got thrown out. Not sure.

But, I digress. So, the Notary could not figure out whose fault it was — was it Pack N Ship or Fedex who lost the package. Hmmm. If there was Fedex paperwork for the package then there would be more to go on. Tracking numbers can tell a story of how far the package went in many cases.

So, the poor Notary had to go to his 100 year old signer all over again and sign again. What a pain. I bet that took forever.

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October 14, 2019

Testimonial from William Ponsot

Filed under: General Articles — admin @ 11:27 pm

William Ponsot writes
123notary.com provides a resource unequaled anywhere, including snapdocs… and i refer people to the site almost every day because people looking for a notary in their area can usually find one on this site simply by zip code.

Sheila Speckin writes
I just made a magnet for my car that says “Find me on 123notary.com!

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September 8, 2019

The same signing dispatched from two services?

Filed under: General Articles — admin @ 11:01 pm

This is a new one on me. I never heard of this before. A Notary commenting on our blog claims that a job for a loan on a particular address was offered to him by two signing services at very different prices. One was a low-ball, and the other a more reasonable offer.

She says that the signing services are competing against each other. But, this is weird. What if they both dispatch the job at the same time to two Notaries. Or would that not happen because once they input the information into the server that the job would not show up any more?

I don’t know how the system works, but that is weird. It reminds me of what the airlines do where you pay for one airline and find yourself on another. Hmmm.

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August 29, 2019

I get so nervous when you call

Filed under: Certification & Communication Skills,General Articles — admin @ 10:53 pm

One customer said to me, “I get so nervous when you call, I feel like I am going to be quizzed.”

I am sorry that I make people so uncomfortable. I was reading online that alpha males make other people feel uncomfortable and inferior. But, I am only alpha about topics where I know more than others, or think I do. If you guys would become experts in your field rather than to just claim you are, there would be no issues acing my test consistently and no hurt feelings.

But, for those of you who do not like the idea of mastery, why be nervous? If you don’t value knowledge, why be nervous when you don’t have it?

You handle legal paperwork for a living. The financial consequences of screwing up a job are big not to mention the legal damages. It behooves you to know your job inside out. Why is it so difficult to convince everybody of this?

But, on a brighter note, in 2018 I abandoned quizzing people by phone unless they specifically requested it. It was too much drama and was effecting my health. Now I quiz by email mostly and only do a handful of phone quizzes. So no more nervousness when I call. It will be because you forgot to login or renew probably, and not a quiz — unless you requested a quiz.

You might also like:

Testing Carmen on a bridge in 2003
http://blog.123notary.com/?p=21264

My bad karma from testing people by phone
http://blog.123notary.com/?p=19447

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July 1, 2019

Will the next election help our Notary industry?

Filed under: General Articles — admin @ 2:27 am

Disclaimer — this blog was written for entertainment purposes only and we by no means think that Marco Rubio wants to increase red tape in any way shape or form. Those types of statements were made in jest only as it relates to our Notary industry.

Is there a future for the notary industry? It is so slow I ask myself this regularly. I’ve seen ups, and I’ve seen downs. But, this down seems like something that ain’t never gonna end! But, maybe Marco Rubio will help. Maybe he will be our next president. He’s smart, and people tend to like him.

Campaign speech addressing (fictional)
Hi, My name is Marco Rubio, and I am running for the office of President of the United States of America. If I am elected, I will do everything in my power (and perhaps a few things not in my power as well) to ensure that there will be more refinances, reverse mortgages, HELOC, and debt consolidations. Additionally, I will raise requirements on various type of transactions requiring more types of legal documents to be notarized before they can be accepted by their respected custodian. This means more jobs for Notaries Public. The American Notary Public has been suffering financially for years, and I intend to create lots of extra red tape and paperwork for them to benefit from in the form of notary appointments. Remember my fellow Notaries — red tape is a dirty word to some, but to American Notaries, it should be a word of liberation, because your whole career is based on processing of documents that constitute red tape. And to all the audience members out there, I brought you a token of my appreciate of the American Notary Public. I bestow all of thee with… a complimentary mini-roll of red tape with the inscription — Marco Rubio for President. Something for you to remember me by.

In any case, having a new president or an election could create a stir in our waning industry. I wonder what will actually happen. Can I get into a time machine, consult my psychic, or should I just wait and find out?

You might also like:

Feast or famine in the notary business
http://blog.123notary.com/?p=21224

Experienced signers are being weeded out of the notary business
http://blog.123notary.com/?p=16747

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June 3, 2019

I’m a high end Notary in a low ball world

Filed under: General Articles — admin @ 11:24 pm

Are you a highbrow Notary in a low-brow world, or a high-end Notary in a low-ball world? join the club. There are lots of Notaries out there with tons of experience who have a lot of trouble getting paid well or getting work at all. On the other hand, there is what I call the double bell curve effect in the Notary world. There are lots of new Notaries, lots of mega-experience Notaries, but not so many people in the middle.

The problem as I see it is that there are many Notaries who perceive themselves as being high-end simply because they have experience. They hide behind their years of experience to compensate for the fact that they cannot explain a single Notary act and don’t have a clue how to deal with many common Notary situations. Another problem is that in today’s economy there are too many Notaries and too few jobs. With Snapdocs, if you are not fast to respond to texts you will be put lower on the text order algorithm and might stop getting offers altogether. So, how can you win during these desperate times? The answer is that there are no guarantees. However, being high end in virtue instead of high end in claim will help you a whole lot more. What do I mean?

I recently emailed about 150 notaries regarding their certification. I wanted them to study and quiz again at no cost. Half of them emailed me back and the other half did not. The ones that emailed me back did not read the email carefully. They omitted to read the part that said they had to study a lot. So, I responded to people one by one reminding them (the same way you remind children) that you have to study. I only got four requests from people who had studied sufficiently, and most of those four passed. What about the other 150? Why are people so stubborn, lazy, ignorant and uncooperative? If you can’t pass our certification test (which is really hard these days) then you are NOT a high end Notary. You are only a poser and a chump.

Additionally, getting more reviews on your profile will attract browsers, and so will having a well written notes section. To sum it up, a lot of expertise goes into being a Notary, but less than 1% of the people on our site have that knowledge or have any interest in acquiring that knowledge. This whole industry has turned low-end on me and I’m getting really sick of it. Even if it gets you nowhere, there is a certain dignity and professionalism in knowing your stuff. So please do so.

You might also like:

Experienced signers are being weeded out of the industry
http://blog.123notary.com/?p=16747

Travel fees if nothing gets signed
http://blog.123notary.com/?p=22578

Why are the fees offered to us so low you ask?
http://blog.123notary.com/?p=22293

10 rules for negotiating notary fees
http://blog.123notary.com/?p=19620

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December 19, 2018

Beginner Notaries 103 — Additional Reading List

Filed under: General Articles — admin @ 12:52 pm

Beginner Notaries 103: Additional Reading List
Return to Table of Contents – Beginner Notaries 103

.

Are you starting out as a mobile notary and don’t know which direction to turn? We know where you should turn and what you should read. So, indulge yourself in this reading list.

How to write a great notes section if you are a beginner
http://blog.123notary.com/?p=16698

Notary information for beginners — best posts
http://blog.123notary.com/?p=10472

Why you should consider getting 123notary Elite Certified
http://blog.123notary.com/?p=20094

Real Life Notary Scenarios
http://blog.123notary.com/?p=19681

The 123notary 30 point course
http://blog.123notary.com/?p=14233

Signing Companies that hire new Notaries
http://blog.123notary.com/?p=7059

How to become a successful mobile notary from scratch
http://blog.123notary.com/?p=13340

Is having an NNA background check necessary for work?
http://blog.123notary.com/?p=10385

How to write a notes section if you have no experience
http://blog.123notary.com/?p=4173

5 or 6 reviews doubles your business
http://blog.123notary.com/?p=8484

A comprehensive guide to Notary pricing
http://blog.123notary.com/?p=16504

10 ways female notaries can protect themselves
http://blog.123notary.com/?p=19196

Signing Agent Best Practices
http://blog.123notary.com/?p=4315

Basic technical information for new Notaries
http://blog.123notary.com/?p=10472

Cattle Call Notary Offers
http://blog.123notary.com/?p=9841

$30 loan signings — is it worth it?
http://blog.123notary.com/?p=10456

2014 excerpts from great notes sections
http://blog.123notary.com/?p=13613

Wannabe #1 on 123notary? Consider this first
http://blog.123notary.com/?p=9332

What’s your monthly marketing plan?
http://blog.123notary.com/?p=9683

Names for Notary businesses with commentary
http://blog.123notary.com/?p=20765

Tips for avoiding liability with the elderly
http://blog.123notary.com/?p=20040

How much E&O do I need?
http://blog.123notary.com/?p=20183

Who is the authority at a signing?
http://blog.123notary.com/?p=20175

What’s your sign? A guide to spotting fake ID
http://blog.123notary.com/?p=19638

Winging it as a Notary
http://blog.123notary.com/?p=19644

If you are named as an identity theft conspirator, you could pay $20,000 in legal fees
http://blog.123notary.com/?p=19481

13 ways to get sued as a Notary
http://blog.123notary.com/?p=19614

10 risks of being a mobile notary public
http://blog.123notary.com/?p=19459

Airplane meals vs. Oaths and Affirmations
http://blog.123notary.com/?p=19549

Ken’s list of things Notaries might goof on
http://blog.123notary.com/?p=19427

Most of what Jeremy and Carmen at 123notary offer all day is free!
http://blog.123notary.com/?p=19359

When to refuse a notarization – a comprehensive guide
http://blog.123notary.com/?p=18974

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September 17, 2018

What are Jeremy’s intentions?

Filed under: General Articles — admin @ 7:48 am

Why is Jeremy mean? Why does he give so many quizzes? Why does he take away people’s certifications? We are amazingly great Notaries and don’t need to be quizzed and deserve $200 jobs, etc. So, what gives?

I (Jeremy) realize that people who hire Notaries have a lot to lose if they hire a bad Notary. I also realize that the other notary directories out there have mostly really awful Notaries who don’t answer their phone, don’t communicate well, and don’t know how to be good Notaries, let alone good signing agents.

Next, picture yourself having to deal with thousands of apathetic Notaries who put more effort into coming up with excuses and avoiding doing what they are asked to do rather than cooperating. Then, add a regular supply of vicious jerks who go out of their way to be as hostile as possible and then blabber all over Facebook saying what a jerk I am. I am just doing my job, but get pelted with hostility the minute I ask anything of my Notaries or have any rules. I do not have the freedom to set down any terms and conditions that are enforceable without being relentlessly attacked. If you were in this position, how nice would you be, and would you even last?

123notary’s business model has always been about identifying and marketing quality Notaries. Most Notaries think of themselves as high quality, however, in my point of view, only a handful are. When I talk to someone for five minutes and have to repeat myself ten times, or find that whatever I say gets scrambled, this is what I call bad communication skills. When I ask simple notary questions and get resistance, that is a sign of a bad attitude and lack of motivation. When I give a notary quiz email and half the answers come back wrong — which is average. That is bad. We are showing you to fancy title companies who want to get good Notaries from our site. Generally the title companies are happy with us as a rule. But, I want to give title the best Notaries possible and filter through my notaries on board to find the best ones to identify as being good — or at least give higher placement to.

Additionally, the ones who have my certification icon are notaries who in a sense I am personally recommending. After retesting certified members and seeing how they don’t respond to emails and they can’t give straight answers to easy questions, I am thinking, how can I recommend these people? I want solid people to recommend who are professional, answer questions in a straightforward way, and know their stuff. This shouldn’t be hard to filter out, but when you boil it down, you might only get a few dozen people who match this requirement.

I want to market my certification like I did in the old days. But, people stopped respecting it. After I retested people, I too started to disrespect my certification. Unmotivated, stubborn people who did not know their notary procedures at all, and who were unwilling to study had my certification. Even with an open book test and study guide, many people just didn’t read the study guide and failed. A basic misunderstanding of the most basic notary principles and aspects of following directions were the problem. It is not rocket science to be a Notary. But, for most of our Notaries — it might as well be.

In short — I am trying to have the best site possible, but am dealing with a crowd of thousands of apathetic Notaries who don’t know their job and don’t give a damn. My value system does not match the majority of the Notaries.

The bottom line:

(1) I want to attract work for decent Notaries. And if I can’t differentiate a great Notary from an average one, that means more work for Title to sift through them. If most of the notaries on my site don’t know how to be a safe and good Notary, in my mind, why would anyone want to hire them or use our site? This is why I put so much emphasis on free courses, studying, quizzing, etc. That way in my mind notaries who pass deserve to get hired and paid well. Unfortunately only a handful are motivated enough to pass.

If we were a directory with only bad Notaries, or where you couldn’t find hardly any good Notaries, people would not get much work from our directory. Think about it. Those that hire want quality, especially if they pay well.

(2) I want my certification to be valued like in the old days. If people who used to be good, who forgot their stuff, and have become old and sluggish are the only ones with my certification, no wonder people don’t value it anymore. I feel sad taking my certification away from so many people. But, they will only value it when so few people have it, that it becomes an identifier of the cream of the crop. Then people will want it again, but whether or not they will be able to pass the test is doubtful.

(3) When I quiz by phone I have to make 200 calls per day. I have to get each call done fast to get to the next. When a Notary holds me up with sluggish answers, giving me the runaround or antagonizes me, I lose my temper because I really don’t have time or patience. Then, the notary typically gets on the internet and tells everyone how rude I am and I normally kick that notary off my site or mark them up as being a problem. Notaries do not understand that after being talked back to dozens of times per day I am long past the end of my fuse. Talking back to the police is not a good idea and they will not be nice to you if you do it either. Please remember that I am quality control and NOT customer service. If I am screening you, there is no benefit to not being polite and cooperative.

(4) I want to have the best directory possible as I said before. If you cooperate with me by being nice and studying, you can share the fruits of the quality. Otherwise you probably won’t do very well on 123notary in the long run and you are the one who loses the most. A few hours of studying to save your career doesn’t sound unreasonable.

(5) About 5% of Notaries email me and say that they are on my site and that they too are tired of really bad Notaries. For each supporter I have, there are twenty in the opposition who are pro-horrible Notaries and want the industry to have nothing but the worst, because they don’t see the worst as being bad, but think that it doesn’t matter. You just stamp a form and throw a package in the FedEx — that is all there is too it, and anyone who thinks differently is a prick. Those values do not attract quality clients and to not attract me either.

(6) Those “good” notaries who value knowledge who are on my side typically do not spend much time on social media. They are too busy working. Those who are not working are the majority on all theses Facebook groups that bash me. If they would spend as much time studying as they do commiserating with other jerks, they might get ahead.

I just want to have a site I am proud of with notaries who are conscientious, and can handle any type of work-related situation. If that doesn’t gel with you, then I can’t help you!

You might also like:

What are Jeremy’s favorite blog entries?
http://blog.123notary.com/?p=18837

Testing Carmen on a bridge in 2003
http://blog.123notary.com/?p=21264

My bad karma testing people by phone
http://blog.123notary.com/?p=19447

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