NOTARY: Hi, my name is Captain Ronnie, and I’ll be your notary signing agent today. I’m experienced in the airline industry and will make sure your loan lands safely.
BORROWER: I’m more concerned that my loan gets off the ground at this point. By the way, love the captain’s hat.
NOTARY: Well, don’t worry. We’ll begin boarding procedures momentarily. They’ll make an announcement. I’m sorry that I couldn’t have been earlier, but, I was standing for five minutes in the parking area waiting for a shuttle. Then it dawned on me that there are no shuttles servicing your driveway with direct service to the check in area. Silly me!
BORROWER: That’s okay. Which way is the gate? We’re in the hallway now, so should I go into the living room or the dining room?
NOTARY: I think the living room better be the gate, because the dining room will be the plane.
BORROWER: I think I better go out for a cigarette before the captain turns on the no smoking sign.
NOTARY: Good point. I didn’t think of that.
BORROWER: I was instructed to show my identification and boarding pass when boarding the dining room table, and that the names on both must match. Is that true?
NOTARY: Yes, let me see that? I’ll record that information in my journal. Okay, now please remove all metal objects from your pockets and let me scan you.
BORROWER: What about my pen that says Chase Financial?
NOTARY: You are allowed to use that pen, but I’m not allowed to bring a pen with the name of the bank. By the way, I can’t let you into the dining room until you explain what that huge chunk of metal is in your head.
BORROWER: Oh, I had an accident as a kid, and the rest is history.
NOTARY: Got it!
(5 minutes later)
BORROWER: I’m back and all nicotined up — ready for take off. I hope I don’t get jet lag after this signing.
NOTARY: I wouldn’t worry too much about that unless you’re going to a different time zone. But anyway, first let’s get our luggage in the overhead compartment.
BORROWER: This is my dining room. There are no overhead compartments and I have no luggage.
NOTARY: That makes it all the easier.
ANNOUNCEMENT: The captain has turned on the seat belt sign. Please return to your seat and put on your seat belt.
NOTARY: The emergency exits are (making hand gestures) to the rear of the plane and also to the front. In the event of an emergency, calmly walk to whichever exit is nearest to you. If those exits are blocked, please move immediately to the closest window and jump out. Please bring one of the safety cushions below your seat to break your fall.
BORROWER: There are no safety cushions!
NOTARY: Feel under your chair.
BORROWER: Oh my god! There really are safety cushions. You might as well put a barf bag in the folder to my right, just to be true to your profession!
NOTARY: I brought my own safety devices. See this? It is a self-inflating notary seal. Great for crash landings as well as no-signs! Ooops…
(the self inflating seal popped and inflated itself as fast as an airbag.
BORROWER: Wow, that’s huge. I haven’t seen anything inflate so fast since I visited my neighbor’s teenage son’s bedroom and he showed me his… never mind.
NOTARY: I brought you one too. Yours is an oversized rubber ducky. You can ride if we have an emergency water landing. The experts say we are due for a tsunami sometime in the next few years, so it never hurts to be prepared. But, let’s not accidentally inflate yours too. They are so hard to fold back up.
BORROWER: Gee — thanks. Not exactly what I was expecting, but it is the thought that counts.
NOTARY: Now, we’re ready for take off.
BORROWER: Are you like that comedian who did a take off on take offs?
NOTARY: That was funny. I never thought of that.
BORROWER: This is hillarious… ha ha ha ha ha
ANNOUNCEMENT: The captain has turned off the no laughing sign. You are free to laugh around the cabin.
BORROWER: You are too much.
NOTARY: You think I am too much, wait until you see your APR. It is up in the stratosphere.
ANNOUNCEMENT: The captain has announced that we have successfully taken off. Please grab your pens and commence by looking over the Deed of Trust.
BORROWER: I think I need to use the bathroom. I hope there isn’t a line!
NOTARY: If there is, just use the bathroom towards the cockpit. It’s usually empty.
BORROWER: Okay, I’m looking at the Deed. It has my address correct, the lender information is correct, and the loan amount is correct. I feel like I am on stable ground.
NOTARY: Well, we’re in the air now, but glad you feel stable. I need you to initial each page on the small line in the corner, and sign at the end.
BORROWER: If I don’t like my rate, I’m going to make a paper airplane out of my Note, what do you say?
NOTARY: I think that is a bad idea, as Notes are not up to FAA standards.
BORROWER: I never thought of that.
NOTARY: Now, you’re beginning to sound like me. Now, let’s look at the Truth in Lending
ANNOUNCEMENT: The captain has announced that there will be turbulent weather ahead. Please firmly attach your seat belt and finish your drinks.
BORROWER: No offence, but how come you didn’t offer me a choice of root beer or Pepsi and those airplane peanuts.
NOTARY: Oh I do, I usually wait until we have been in flight for about twenty-five minutes.
BORROWER: Okay, the TIL is not that bad. Why is my APR higher than my rate?
NOTARY: That is because of FAA regulations which require APR’s to fly at a higher altitude unless it is a loan that doesn’t include fees.
BORROWER: I never heard it explained that way, but I must say that I like your explanation.
ANNOUNCEMENT: We will be serving drinks and refreshments in a moment. Please adjust your seat to an upright position.
BORROWER: Okay, now it is time for peanuts, right?
NOTARY: We offer a snack pack for five dollars. Due to tight profit margins in the airline industry, we can no longer afford to give free peanuts.
BORROWER: No free peanuts? What kind of a Notarial airline is this?
NOTARY: Just kidding! Here are some peanuts, and pretzels. I brought some lemons and sugar too for fresh lemonade!
BORROWER: You are the best.
NOTARY: And don’t forget not to spill your drink on the loan documents! Keep it on a separate tray or chair as a safety precaution.
BORROWER: I would if the guy in front of me would put his seat in its upright position. BTW, Is that FAA mandated?
ANNOUNCEMENT: We will be landing in twenty minutes. Please finish your loan signing by the appointed time as the captain has another appointment immediately after landing.
BORROWER: Well, I don’t like to be rushed, but I do have a three day right to cancel if I find any issues with the loan after we are done.
NOTARY: Correct, and your borrower copies are in the overhead cabinet or under your seat.
BORROWER: Got it. Above the safety flotation device. Okay, the other documents seem pretty straight forward.
(10 minutes later)
BORROWER: Okay… I’m done signing.
NOTARY: Just sign my journal here, here and here. I’ll put the journal on your tray once you get the remains of your peanuts off.
BORROWER: Okay, here we go. (bump) Ooops. There was some sudden turbulence, and my signature went off the page.
NOTARY: That’s okay. It’s my journal. Just sign again above it. The county clerk only looks at your recorded documents, not at my journal.
BORROWER: Got it. Okay, done…
NOTARY: I need a thumbprint for the recorded documents as well.
BORROWER: I’m all thumbs. Here we go.
ANNOUNCEMENT: The captain has announced that we will be landing in one minute. Please return your seats to their upright position and keep your seat belts on. Please refrain from visiting the bathroom at this time. In the event of a crash landing, please lean forward.
BORROWER: Okay, thanks for the signing. Can I go home now?
NOTARY: You are home. We’ve landed at First American International Airport, and I have to go to my next gig. Enjoy the rest of your lemonade!
BORROWER: Thanks!
.
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The signing from hell
The Signing from hell….
I have been a notary signing agent for many years now and for the most part I have enjoyed it tremendously. I love the freedom and independence that it affords me and I enjoy meeting wonderful new people from all walks of life. As with most jobs there are good and bad days. This is the tale of one of those bad days. Probably the worst day as a signing agent ever-for me that is.
The story begins
Get ready for a hell of a story. Here we go. I got a call late on a Friday afternoon from one of my title company schedulers (Fidelity National Title) for a job on the following day, a Saturday. I gladly accepted. I received the confirmation and then proceeded to call the borrower to verify time and place. Saturday came and I made my way over to the borrower’s home. When I drove up to the borrowers home the first thing I noticed was the house was VERY run down, and I couldn’t help wondering to myself if the bank knew what they were doing in granting a loan for this property but who am I to judge.
Going up the stairs…
So I parked and then proceeded up the stairs to the house and could see and feel that the whole house was crooked, like on slant. It was obvious It had once been a single family house that somebody who obviously didn’t have a contractors license had chopped it up and made some what I call make shift apartments out of it. And you could actually see the termites crawling on various pieces of exposed wood. But again it is not my place to judge. So I went to what looked like the only real front door (as there were several) and knocked. I heard what I thought was an animal with paws approaching the door.
The Signer and his long clicking toe nails!
But to my surprise it was a young man. But not just an ordinary man but a man with the longest toe nails I have every seen (that is what I heard coming to the door the clicking of his toe nails hitting the floor as he walked). He was also the filthiest person that I have seen as well who living in a house and not on the streets. He was wearing dirty boxers and a dirty torn tee shirt. Then to top it off there was a smell that I cannot to this day describe. While I stood motionless in disbelief and shock, I heard a sweet woman’s voice saying ‘is that her, is that the lady…tell her to come on up…please come on up’…and I cannot tell you why but I went into the door way and accened up a dark stairway and I heard what I assumed was the young man that opened the door who now was behind me start turning about 4-5 locks one by one and as they clicked and locked behind me and I became terrified..truthfully I thought I was going to see my maker that day but I kept on climbing the stairs and the further I ascended up the stairs the stench got worse.
The air was so thick… I could have cut it with a knife…
I could hardly breath. There was absolutely no ventilation. The air was so thick I could have cut it with a knife. And I thought to myself I must have lost my mind. To this day I still cant explain why I didnt just turn around when the front door first opened and just leave. When I reached the the top of the stairs it was very dark and as my eyes started to adjust there was more horror. Dishes and trash pilled everywhere and there were two extremely dirty mattresses one on the floor which the young man who had let me in proceeded to ly down on and cover himself up with a dirty blanket and the other which was sitting up on a mattress frame was the lady who I presumed had called out to m. She was sitting on the edge of the mattress with two swollen legs that resembled tree trunks with clearly to me looked like flesh eating disease. There was an abundance of open sores and I’ll just leave it at that. She then says to me that they had just painted the floor and I was to sit in that area…I said excuse me….and she then pointed to a 10 foot corner that had a coach that clearly had been freshly painted…I thought to myself I must be in the twlight zone or on one of those candid camera tv shows….
The signing begins..
I sat down and asked for the documents (they had been overnighted to the borrower; it was one of those WAMU deals, and I guess it it obvious now why they went out of business…lol) and the signers ID. She looked puzzled but asked the young man to get up and look for the requested items….he reluctantly got up and looked for a few minutes but to me it didnt seem that he was really looking or knew what he was looking for. He was wandering around aimlessly and then told the lady that he could not find them. She accepted this and all I’ll say is that I was so grateful that the ID and and loan docs couldn’t be found…I immediately got up let them know I had to go for I had another appointment and if the missing items came up please call so we could re-schedule another appointment (yes, I lied) and then with the young man in front leading me out I proceedded to the stairway and headed down the steps.
No ID? No problem, let’s reschedule.. time to go!!!!
Thankfully he had the unlocked those locks and he was opening the door when I reached the foot of the steps. I thanked him and bolted through the door gasping for air as I went. I really didnt realize how much I was shaken up until I reached my car. I fumbled for the key, opened the drivers door, sat behind the drivers seat and began trembling. I could still smell that dreadful smell. Dear god, I had brought it with me. Before I could compose myself, in a state is horror, I once again heard those clicks of those toe nails and looked up to see the young man at my passenger side car door excitingly letting me know that he had found the loan doc’sI could hear him saying “Oh Miss, Oh miss I got what you need” and me being the quick thinker I am, I asked him had he found the ID as well. He looking disappointed said oh no…and walked back to his house. All I could do was just sit there and try to regain my composure. Soon after however I felt sick to my stomach and I opened the door leaned my head down towards the street concrete and everything that had been in my stomach come up….After about 15 minutes I started the car up and went home. I opened my front door and stripped down and left it all outside. Clothes, briefcase and all. I took a long hot shower and washed the clothes I had been wearing. After this I immediately sat down and sent Fidelity a very long recap of all of these events and told them NOT to send a request that I go back…ever. When Monday came I got a an apology via email from Fidelity and that was the end of it. I never heard one thing about it ever again. Shortly after however, I did receive my full fee of 150.00. Of this I was thankful.
I was polite through the whole ordeal!
In closing, there is one thing I want to add. Although I was very uncomfortable with the whole situation. The borrower and who I presumed was her son, never new for one minute that I had issues with any of what I described here. I was cheerful, kind and professional throughout all of it.
Until next time…