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April 11, 2013

Getting what is due! A clever plan!

I love it when we can get what is due us without resulting to collection actions or a courtroom.

It seems that one of our notaries was owed a considerable amount of cash. Approximately $500.00 or so. He had done several signings in a short period of time for a deadbeat signing company and was having no luck in collecting from them. They had given him the run around, and he was fed up.

He, of course, was not going to work for them again until he had been paid in full. However, in his haste upon receiving a phone call he accepted a job from this company and when he became aware of his mistake he was of course very upset with himself, and was so inclined to give it back. But, it was at that defining moment that he had an idea. He decided that he would do the job. But he had what I consider a brillant idea! A ingenious way to collect for the new signing plus all of the other outstanding money that was owed to him.

So, he did the signing as requested but instead of using the return company’s UPS number, he filled out the UPS label asking for over $600.00 plus dollars COD. Yes folks, CASH ON DELIVERY. So, when the UPS driver came knocking on their door the company was faced with a serious dilema. Either they pay the requested amount and get their documents or lose them. They would of course be returned to the shipper. Well….they paid the fee in full and the notary received every penny that was owed to him.

Now, I don’t know if this is considered doc highjacking… and truthfully I don’t care. Due to the notaries quick wit he got what was due to him and that is WONDERFUL in my book!!

Until next time

Be safe

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April 5, 2013

Fake it until you make it with your number of signings.

We have many notaries on 123notary. Some are honest, others are clueless, a few are motivated, but most just want an easy ride. Recently, I have become aware, unpleasantly, that there is a small percentage of fakers.

We had one lady who claimed to have signed 2000 loans. When I asked her what type of loans she signed, she drew a blank. I immediately sensed that she didn’t know anything and was a fake signing agent. We had another who had signed 200 loans — allegedly who couldn’t name even a single loan type. I had to drag it out of him what the names of the documents were that he had notarized — and the answer sounded like he was reading a list from a journal, and not by memory. A sign of inexperience. We had a third gentleman who had signed 100 loans who didn’t know that the figure most commonly used to compare loans was the APR. How can he not know that?

The think you need to realize is that people who fake their number of signings do not get jobs. People who call them immediately sense that they are incompetent as notaries and shouldn’t be hired. 123notary is expert at presenting notaries to the public. But, if your presentation doesn’t match up to your oral skills, you will be standing in the unemployement line. Yes — present yourself well, but don’t fake it until you make it. You ruin your credibility and ours as well.

Rather than being dishonest, just evade the topic of how many signings you have done (if there are not that many) and talk about what you have done in terms of specifics. List loan types, or specific companies you have worked for. List documents you are intimate with. Specifics sell a lot more than generalities like “Lots of experience”, or “Professional and reliable”. People want real information, not unverifiable claims.

So, as Martin Lawrence used to say

Keep it real!!!

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# of loans signed or number of years using “since”
http://blog.123notary.com/?p=19270

Everything you need to know about writing a great notes section
http://blog.123notary.com/?p=16074

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April 3, 2013

How many years is a notary commission good for?

How long does a notary commission last? How many years is my notary commission good for? How many years is my term of office as a notary public?

The answer is that it varies from state to state.

An Arizona notary commission is good for 4 years
A California notary commission is good for 4 years.
A Florida notary commission is good for 4 years
An Illinois notary commission is good for 4 years
A Pennsylvania notary commission is good for 4 years
A Texas notary commission is good for 4 years
A Washington state notary commission is good for 4 years

But, some states have an unusually short term of office for notaries like Delaware which is only a 2 year term of office.

Arkansas notaries are commissioned for 10 years.
Louisiana notaries are commissioned for life and have the hardest training program of any state.
Some states have a short term of office, while others have a longer one.
The majority of states have a four year term, but a few have a five, six, seven, or even longer term.

Our forum article below covers even more states and their lengths of notary terms of office.

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How long is a notary term of office? (more states covered)
http://www.123notary.com/forum/topic.asp?TOPIC_ID=3955

Random yet interesting notary facts — did you know?
http://blog.123notary.com/?p=2818

Interesting and uncommon notary acts
http://blog.123notary.com/?p=483

Notary Funeral – when the commission expired
http://blog.123notary.com/?p=17076

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February 26, 2013

What tasks can you do which are worth $1000 per minute?

Notaries complain bitterly if a job assigned to them will use slightly more of their toner or gas than some other job. They are relentlessly thinking about saving pennies or losing pennies. Others complain grievously if their advertising rate goes up even by a few dollars. The only question they ask is, “What did I pay last year?”. I ask, “Do you ask your gas station attendant what you paid for gas last week?” It doesn’t change anything, does it? The question you should ask is, “What is my investment worth, and what does it get me?” Notaries spend so much time whining about small quantities of money, while they are losing tens of thousands by not doing certain things which are critical.

Did you know that notaries with great notes sections get far more clicks and jobs than those with mediocre notes? How long does it take to write a nice notes section and what are the rewards? Most notaries say, “I just don’t have the time”, or “I’ll get around to it”. It takes 20 minutes to write an award winning notes section, and that notes section can win you $20,000 more per year in business. That translates into $1000 per minute.

Is your time worth $1000 per minute? Do you HAVE TIME for that minute? Or, are you too busy doing something more critical with that minute? Could you please inform me of what you are doing with that minute that is worth more than $1000? The notary job you accepted pays you $100 minus costs and takes you 2.5 hours. That translates to about $25 per hour after expenses. That is 40 cents per minute. Why not cancel the signing, and write a great notes section, and then you will have more offers for signings that probably pay even more than what you were offered. If I ask, “Do you want 40 cents or $1000”, most notaries will choose the 40 cents, because they are used to thinking about the moment, and not investing in their career!

What about asking for reviews? Do you not have time? How long does it take to ask for a review? 1 minute. But, having a handful of reviews can double your business. So, you make $60,000 instead of $30,000 per year. What is the cost involved? 30 minutes. But, non-consecutive minutes. Over the course of 30 weeks, you might have 30 clients who love you. You ask each one to write a review, and send them a link in an email. Out of 30 requests, you might get 5 reviews which will probably double your income. Your 30 minutes yielded you $30,000 extra in a year. Is your time worth $1000 per minute? Do you have something better to do in that minute? Early Christmas shopping? Getting that extra laundry detergent? A television show?

What about answering that phone call during an inconvenient time? Do you pick up and tell them that you can’t talk? Or, do you simply not answer? What if that person will give you $10,000 per year in business? That 10 minute call will yield you $10,000. Once again, it is $1000 per minute.

What about giving a courtesy call to all of your clients once a month. Each call might take 2 minutes, but might make the difference between being forgotten about when business is brisk at the end of the. That 2 minutes could yield you 5 extra signings worth $500. That translates to $250 per minute which is not as good as $1000 per minute — but still, not bad!

Spending that extra minute in the right way can change your life — so, spend a minute thinking about what you can do with that special minute!

BTW — the five minutes you spent reading this blog entry could have been used to do business related tasks that could yield you $5000 over the course of one year. On the other hand, if you hadn’t read this article, then you wouldn’t know what those special tasks were that you could get such dramatic results from on a minute by minute basis.

Tweets:
(1) Most notaries dwell heavily on small increases in expenses, but completely ignore opportunities to make big bucks.
(2) Spending a few minutes writing a great notes section could yield you 1000’s in long term income.
(3) 3 ways to supersize your notary business that only take a few minutes per day!

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Comprehensive information about writing a great notes section
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A comprehensive guide to getting great reviews
http://blog.123notary.com/?cat=287

5 things you can do that are worth $1000 per minute
http://blog.123notary.com/?p=20521

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February 16, 2013

Why Notaries Don’t Last

Filed under: Drama & Tragedy — Tags: , , — admin @ 11:59 pm

Why Notaries Don’t Last: DO Something

Some of our notaries invariably give up because they are tired–or get tired because they have given up–on themselves. They seem to feel that just being listed on a database–without really trying to say anything intriguing in the Notes section or give any details on why they should be hired over other notaries–is all they have to do. Then, they have a few companies who pay them too little, ask them to drive too far… or do not pay them at all.

One notary whose Notes section says virtually nothing reported he does not get any work– or does not get paid when he does take on work! He told me, “I have become a target for morons. Everyone who calls me wants me to do a job 100 miles away for next to nothing.” Well–if he takes the job–and continues taking jobs from a company that does not pay him–just who is the moron?

A top title company owner recently told me, “I like it when notaries tell right at the beginning of their Notes how many loans they have signed. Years as a notary does not tell me how many loans they have signed or anything about them.”

I understand that inexperienced notaries must start somewhere, and do not feel they have anything to say to promote themselves. But be pro-active and look at a few other listings to see what notaries say in their Notes sections. Don’t just sit there, waiting for the phone to ring. YES: companies DO read your Notes…particularly the opening lines, which become the thumbnail for the search results. The best companies will not hire a notary who has errors in the Notes, by the way. Also, if all you say at the beginning is “Hi, my name is Benny,” you are wasting good space. Open with your # of loans signed and follow with a description that will make me want to call you. Tell us about your technology, memberships, and degrees. Read on.

A few tips to avoid burnout or getting burned:

> Think about whatever there is in your experience and background that makes you detail-oriented, reliable, and punctual. Tell us THAT–instead of just listing adjectives. For example, if you have a degree or experience in accounting– Say! For example: “MA in Marketing, 10 years in accounting: I prepare every loan as if it were my own tax return.”

> Update your Notes and # of loans signed frequently. As you gain experience, take a look at your Notes. Add any degrees or info that would help someone choose you.

> Find a few companies to write positive reviews of your notary work. Companies trust notaries with a few reviews. If someone has hired you–let that company write a brief review, and use that review to get more work. Or maybe someone you did a routine notarization for will write a review. Right above your name on your notary page is the link to send someone to write a review. Reviews work: http://blog.123notary.com/?p=3902

> Get the 123 certification. Companies know our test is timed and focused, and you will get more calls if you are certified plus have good Notes…and a few reviews. This is just what the stats show about who gets work on 123notary. Those who get our certification move way ahead quickly. It’s just a fact.

> USE 123notary to the max: in the upper right corner of the home page, there is a link you can click on: signing company lists. Check out which ones have good reviews and PAY well…and market yourself to them after you have updated your Notes. You will be pleasantly surprised.

> If you are doing all these things–you will have much more confidence on the phone when someone calls you.

Take a few hours a week and try at least one of these strategies. Before you become bitter because no one calls you or pays you– take a look at what you can do to stand out.

.

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I’m a high end notary in a low ball world
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January 17, 2013

From 3 jobs per week to 3 jobs per day!

I posted an entry on our forum to see if people were getting more work recently. Based on my calls around the country, some notaries are really getting a lot of business. We got a response to that post, but not the type of response I was expecting.

Brandon stated that he WAS getting 3 jobs per week.

THEN, he took the 123notary.com certification test and then started getting 3 jobs PER DAY!

What a difference.

http://www.123notary.com/forum/topic.asp?TOPIC_ID=5527

For those of you who think that the 123notary certification test is not that well designed, or for those of you who think that you don’t NEED to take it — think again. Getting work depends on the credibility you get with the signing companies for passing our test. If you are going to be on OUR directory, then think about passing OUR test. Conversely, if you want to advertise on signingagent.com and not with us, then get certified by the NNA.

When I was a notary I didn’t do all of the whining that the notaries these days do. I got certified by FIVE agencies and learned a little something extra from each preperation book and test.

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Nice things people say about 123notary in the blog comments
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October 2, 2012

Top 5 books every notary should own (and read)

In any career, being the best means that you have to participate in professional development and be aware of new developments in your field. This is even truer for notaries who can face fines, suspended licenses, lawsuits, and other consequences if they make a mistake. Whether you’re new to the notary industry or a seasoned professional, make sure that you stay on top of your game with the books listed below.

The U.S. Notary Law Primer

Published in June, this book by the National Notary Association provides up-to-date information that every notary, or aspiring notary, needs to know. For those interested in becoming a notary, it lists the necessary qualifications and gives contact information for notary regulating officials. For those new to the profession, this book includes a variety of basic information including signer identification, notary journal maintenance, and misconduct penalties.

2012 – 2013 U.S. Notary Reference Manual

In the 11th edition of this manual, Charles N. Faerber has compiled the most current notary regulations from all 50 American states and six U.S. jurisdictions. Faerber, the National Notary Association’s Editor-at-Large and Vice President of Notary Affairs, makes sure to include detailed information for each state as well as the overarching laws that govern all notaries. This information is especially useful for national companies that use notarized documents and notaries who practice in multiple states.

How to Open & Operate a Financially Successful Notary Business

In this guide, Kristie Lorette and Mick Spillane not only review notary basics, but they also offer advice as to how to grow a notary business. This thorough book contains checklists, case studies, an appendix of state-specific information, and even comes with a companion CD-ROM of customizable professional forms. This how-to has invaluable information for notaries at any level in their careers.

101 Useful Notary Tips

Written and published by the National Notary Association, this handbook delivers the answers to frequently asked notary questions. Topics range from the basic (e.g., stamp expiration dates) to uncommon situations like notarizing a spouse’s document. Filled with practical advice, this book is a helpful reference for both new and experienced notaries.

Twelve Steps to a Flawless Notarization

As the title implies, the National Notary Association offers readers the twelve steps they should take each time they notarize a document. This book also includes helpful tips that notaries public should follow in order to guarantee that the notarization process is accurate as possible. The information provided will guide beginning notaries through their first notarizations and assure that practiced notaries don’t miss any steps.

These books are just a starting point in ensuring your success as a notary public. Since rules regulating notaries vary from state to state, always make sure that you are familiar with the exact laws within your jurisdiction and pay attention to any changes that may affect your notarizations. New developments in state-issued identification or the mortgage lending process affect how you do your job. Stay current by reviewing updated versions of your state notary handbook, talking with colleagues, and visiting industry websites such as this one.

Stephanie Marbukh is a freelance blogger who writes about a variety of topics including legal matters, education issues, and the importance of maintaining your home gutters. http://www.gutterhelmet.com/

Tweets:
(1) Being the best #notary means keeping up on industry trends & reading these top notary books!
(2) The top 5 books every notary should read include: 101 useful notary tips, 12 steps, law primers, etc…

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Here are about 20 really useful posts for beginners. Seasoned Notaries might find these posts useful or interesting as well.
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September 12, 2012

Tips for notaries

People are making too many mistakes
One experienced Washington, DC notary asserts that, throughout the country, “Some of the people just coming into the profession are not literate and make too many mistakes… I get a few calls a week from titlecompanies where the closing was not done correctly, and they ask me to re-do the work… If we want to be professionals, we have to keep ahead, follow the law, and continue to act in the best interests of all.”

Don’t backdate
“Besides being careful and meticulous,” he adds, “do not backdate documents or signatures, ever! No matter how many times you are asked to backdate documents– supposedly to benefit the borrowers– DO NOT do it. It is illegal. Knowingly putting a different date on a document is fraud and you could go to jail. I have heard of many young notaries who are willing to experiment with backdating. They say ‘What’s the big deal? I was asked to do this.’ As a Washington DC notary, I know I am a state official, and I take this seriously. There is even another notary site where someone claims ‘everyone does this’. NOT everyone does it, and in DC, I personally know several notaries who are now out of work because they got caught. And when your documents are rejected, you will also have legal hassles. Not worth it–if you want to last in this profession. And just as notaries talk–companies talk. Do not risk getting a reputation as an ‘easy’ and inexperienced notary.”

Understand the documents, but don’t advise.
Our Washington, DC notary continues, “READ through all the documents carefully, so you know what the borrowers are and are not being asked to do. The most called-upon notaries and notary signing agents are the ones who know exactly what a document is saying and can confirm that if a borrower asks. If you are a new notary signing agent, read through some sample papers to be able to understand the language and the fees the borrower is agreeing to. Of course, some notaries feel that giving a brief summary of a section could be construed as giving ‘legal advice,’ which is prohibited…so you need to reiterate that you are not giving ‘advice.’ Many borrowers have many questions, and really do not understand a document well enough to sign it; in that case, you must call the loan officer and have him or her speak to the borrower. You can summarize… but you can’t give advice. The better you do your job, the more you will be in demand. This means explaining clearly and in a reassuring way what something says–without giving ‘legal advice.’ ”

Title Producer License
For this reason–the fact that some notaries have given “legal advice”–some states, notably Indiana and Maryland, as well as DC–require a notary signing agent to have a title insurance producer’s license in order to handle loan signings. A North Carolina notary told us that, despite the recent ruling that notary signing agents may continue to do closings, “There is a ‘movement’ in the state to make NC an ‘attorney only’ state.” In Connecticut, attorneys generally handle real estate signings anyway. But Delaware, Georgia, Massachusetts (except if the notary works for the lender), South Carolina, West Virginia, and Vermont require an attorney to be involved in the signing…and Texas requires that any HELOC loan be done in the office of a lender, attorney, or title company (but could be done by a notary!). Says our North Carolina notary, “South Dakota is not clear on this issue, and seems to say that an attorney usually handles a loan signing…but attorneys often send their notaries to do it! Honest! The point? This preference for having an attorney supervise a signing is becoming a trend, and you should check with your state and get any necessary certifications that will assist you.”

Taking the trouble to get a new certification
A few notaries have reported that they do not want to go to the trouble of getting a new license or certification of any sort…but it is one more tool to help you get the work you need. A title producer’s license (also called a title insurance producer’s license) just means that you will have taken 50-60 hours of special coursework and will have passed an exam and paid an extra fee. “This license may be one more certification you want to obtain if you want to stay ahead of the game,” our North Carolina notary asserts. “The more certifications you have, the more you will be ready to serve the public as a notary or notary signing agent.”

Have a business plan?
Finally, one of the best tips we’ve heard recently is to have a business plan. It is always surprising the number of people in the notary business who do not have a plan. A plan means knowing what the market is in your area, who your competitors are, how and where you will expand, how much to invest, and also what certifications and credentials you will have. This includes knowing your strengths–what people like about you– and good reviews from those you have done work for. Getting good reviews from people who value your work can give you–as well as others–a fresh idea of what your skills really are, how you look to others. And when others read the reviews of your work as a notary, they will choose you because they will feel your experience and way of doing things are most relevant to their needs.

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August 17, 2012

Stealing a Business Name

Stealing a business name 

One of our notaries was accused of stealing someone’s business name.  The notary went to a signing and said she was associated with some other gentleman with a particular name. I don’t remember the name, and would be confidential in any case.  The client was having some paperwork notarized that would be used to register a company name in Wyoming
 
I couldn’t figure this situation out, so I emailed the client, and they said that the notary name was registered the next day by the friend of the notary, but not the notary themselves.  They registered his business name before he could register it.  Why would someone go out of their way to steal someone else’s business name?  This poor client had already printed out business cards and mailing labels with his future business name, and now he couldn’t register it.
 
What a sad story.  The moral of the story is don’t print your cards until your business name registration is complete.  Someone else can register that name up to seconds right before you attempt to!!!

Notaries are encouraged to register their business names, and get a business license. Notaries with official business names get considerably more business than those that don’t have a notary business name!

Tweets:
(1) One of our notaries was accused of stealing a signer’s business name right before it got registered!
(2) One of our notaries registered a clients’ business name 24 hours before the client went to register it.

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Notary business names
http://blog.123notary.com/?p=2302

Business Cards for notaries
http://blog.123notary.com/?p=36

Business Licenses
http://blog.123notary.com/?p=742

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August 5, 2012

Power of Attorney and Verifying Capacity

Powers of Attorney and Verifying Capacity 

Recently, we had two notaries that had situations where they felt obligated to stick their head into other people’s business.  Both notaries were doing signings for an attorney in fact, and both notaries wanted to see the power of attorney to verify if the signer indeed had that capacity.  But, this seems to be going above and beyond the job of a notary public.  A notary’s job is to identify a signer, and make sure the signer really signed the document, keep a journal, and fill out certificate forms.
 
So, does the notary need to verify the capacity of the signer: i.e. as an attorney in fact?  In California, notaries are prohibited from identifying a signer’s capacity.  But, what about other states?  I have no idea!  Maybe our readers can comment. We will have a facebook discussion on this topic as well to stimulate dialogue.
 
I feel it is only the notary’s job to notarize the signature of the signer, and acknowledge that that particular person signed a document.  If that person claims to be an attorney in fact, that is their business. Whether the signature on the notarized document will be recognized in court as an official siguature of an attorney in fact is another story, especially if the “missing” power of attorney form doesn’t show up. I saw let the courts worry about authorization, it is beyond your job as a notary!

Tweets:
(1) When you notarize for an Attorney in Fact, is it your job to verify the signer’s capacity?
(2) It’s only the notary’s job 2identify the signer, not to determine if they’re authorized to sign in a particular capacity.

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POA — proceed on alert
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Notarized Power of Attorney
http://blog.123notary.com/?p=9862

Parties involved in a Power of Attorney
http://blog.123notary.com/?p=21439

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