(7) Signing Agent Articles Archives - Page 9 of 28 - Notary Blog - Signing Tips, Marketing Tips, General Notary Advice - 123notary.com
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October 30, 2020

I dropped the documents!

Filed under: Business Tips — admin @ 10:14 pm

Anybody who is a loan signing Notary knows that they need to drop documents. We have written articles on this topic before, but it is a loaded topic.

You can claim that you dropped the documents. But, some Notaries are liars, and how can title know that you aren’t? Should they just take your word for it?

If you drop documents in a drop box, there is a small chance that it will get picked up late, or not at all. The courier assigned to pick up from that box might quit and a new person might take the job not knowing that they are to pick up from that box. People do screw up in real life. Your package could be sitting in that drop box for a week while FedEx figures it out although that is rare. But, it happened to me once! Once contents of a drop box got stolen according to a story from one of our Notaries. I only heard of that once. There is a 1 in 1000 chance that your drop box might not get picked up. If you do a lot of signings, that could cost you a client or get you in big trouble. Additionally there is no proof that you dropped it in a particular box and you might not even remember what box you dropped it in.

If you drop at a manned station, that is a better idea. The box in their office will always get picked up, and often at a slightly later time than the drop boxes on the road.

I highly recommend you get paperwork from FedEx stating that you dropped the package at a particular time and place. You might need that evidence if you get in trouble.

The bottom line is be prepared, think ahead, and have as much evidence for what you did correctly. It is just like keeping your journal correctly. It is rare that your journal will be checked, but when it happens (roughly 1 in 2000 jobs gets checked, so it will happen eventually to you.) you need to be prepared or you get in a lot of trouble. You could even get arrested.

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October 27, 2020

Best kept Notary secrets

Filed under: Business Tips — admin @ 5:54 am

Every profession has secrets, but what are the best secrets a Notary could know?

1. Getting reviews on your listing will more than double your new calls.

2. If the ID has a shorter name variation than the docs do, you can put that same shorter name variation on the Acknowledgment and notarize.

3. If you are notarizing John and Sally and the acknowledgment is prefilled, but Sally can’t make it — pick a new loose acknowledgment from your back and start over.

4. You can get free courses on the 123notary.com blog. Email us if you can’t find them.

5. Carmen knows how to make $200 in less than an hour doing Notary work. Can you figure out how she does it?

6. Answering questions the way they were asked instead of trying to bombard the caller with unwanted self-promotion gives a good impression.

7. Check your email, phone and texts all the time or you will get left behind in this ADD millennial culture.

8. If you can print in your car you will save so much time driving back home.

9. Don’t offer credit to companies who are not reputable and limit credit to those who are trustworthy or you will eventually get strung along.

10. Don’t hate the portal – hate the game!

You might also like:

Do you take control at a signing?
http://blog.123notary.com/?p=21104

Elite Certification will benefit you for the rest of your life
http://blog.123notary.com/?p=20770

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October 21, 2020

$14 more per signing

Filed under: Certification & Communication Skills — admin @ 8:20 am

We have learned through an email based poll that we administered a year and a half ago that 123notary Elite Certified members make $14 more per signing than those who are not 123notary Certified. They also get more title company work and get close to double the work in general. If you are tired of not getting paid well and want to up your education, 123notary is currently offering free education for signing agents. You can read our study guide.

Many elite members have also informed me that they are more popular with title companies because of their refined skills and also have a lot more self-confidence and feel better about themselves and their abilities.

Studying to be elite certified might take up to 30 hours of work studying from our free materials. It sounds like a lot, but it will benefit you for the rest of your life.

You might also like:

Elite Certification will benefit you for the rest of your life
http://blog.123notary.com/?p=20770

Elite Certification Study Guide
http://blog.123notary.com/?p=20118

30 Point Course
http://blog.123notary.com/?p=14233

Notary Public 101
http://blog.123notary.com/?cat=4561

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October 15, 2020

Names for Notary Businesses with Commentary

Filed under: Business Tips — admin @ 8:15 am

Notaries love to read about names for Notary businesses. Some names are geographical, some are funny, and some get you in trouble. Others sound cliche and a few are catchy. Here are some names we see and a few we made up for fun.

Notary 4 U
Now there is a name that works well on an email address.

Signatures 4 Less
Sounds like a bargain

Notaries R Us
Sounds like a Toys R Us commercial. Affidavits are in aisle three.

Seals on Wheels or Notary on Wheels
This on is popular.

Seal the Deal Mobile Notary
Talk about getting things done.

The Notarizer or The Noterator
I think Arnold has registered this name already.

Have Stamp Will Travel
Brings back memories of the old West.

What’s Up Docs
This signing service ended up not doing that well. People thought their name was goofy. But, Bugs Bunny liked it and that’s all that matters to me.

A1 Notary Services
Try this service out when Worcestershire Notary Services is busy!

Notary 90210
Great service, but discounts are probably not their thing in that zip code.

Notary Now
On a busy day, they temporarily change their name to Notary Later.

Jesus (pronounced Hey-soos) & the 12 Apostilles 24 hour Mobile Notary
“We’ll get the job done come hell or high water.”
Sounds like a great name for a Hispanic Notary & Apostille / Authentication Service.

Vampire 24 Hour Notary
“We are Vampires and never sleep. Our price for a Jurat is half a pint of blood with a straw.”

Right on Time Mobile Notary
If you worked for Domino’s Pizza you’ll have an in getting a job from these guys.

Prestige Mobile Notaries
I think the 90210 is still a better idea. Don’t say it — show it…

Royal Notary Service
I’m sure this is where Queen Elizabeth gets her Affidavits.

A. Paul Steele
Sounds like a great name unless your clients want an Authentication!

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You might also like:

Names for Notary businesses that can get you in trouble
http://blog.123notary.com/?p=19064

Geographic Notary Business Names
http://blog.123notary.com/?p=19060

Notary Business Names
http://blog.123notary.com/?p=2302

Choosing a name for a business license
http://blog.123notary.com/?p=7103

You could get sued if you don’t have a business license
http://blog.123notary.com/?p=7100

Deceptive Identities – Companies that change their names
http://blog.123notary.com/?p=1090

Stealing a Business Name
http://blog.123notary.com/?p=2660

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October 12, 2020

Certain things you don’t learn from experience

Filed under: General Articles,Popular on Facebook (some) — admin @ 10:53 pm

Notaries who have a lot of experience seem to forget that you can keep doing the same thing wrong for twenty years and nobody will correct you. People with thirty years of experience often know less than beginners. But, how is this so?

1. Document knowledge
If you want to know more about documents, you can read loan signing courses. You can also read the actual documents. Be aware that many documents have document variations and one document name could have multiple meanings. Therefore you need to be aware of all of the potential meanings and assume the possibility that the document might be completely different from what it normally means as well. Many Notaries go through their careers never reading documents yet claiming “familiarity with the docs.” If you don’t read them then you are only familiar with the names of the documents and not the actual content of the documents.

2. Handling situations
As a signing agent, there are many tricky situations you can get into. Experience might help you to figure out how not to botch certain situations, but might not teach you how to handle less obvious situations. Our course Notary Public 101 goes over twenty common situations where Notaries can get into trouble. No Notary on our site does a thorough job confirming the signing without reading our course. I suggest reading up on handling situations.

3. Notary knowledge
You cannot know the rules of notarizing or know how to explain specific notary acts unless you read about it. You might have performed 50,000 notarizations, but if you performed them wrong, then the experience is worth nothing, or might be counterproductive. Reading up on notary procedure and law might be a good idea. After all, you are handling legal documents.

4. Marketing
Many Notaries go through their career doing the minimum in marketing. You might make a lot more money if you took marketing a lot more seriously. We have many blog articles on the topic.

5. Thinking about danger
What if you are in a house and the borrower goes psycho. That doesn’t happen often. There are techniques for handling danger. Some Notaries sit closest to the door, or at a particular angle from the door so they can see who is coming in. Other Notaries can spot a house with health hazards a mile away and redirect the signing to Starbucks. I’m not sure if there are any good guides to dealing with notary danger, but you can surely try to think of all the possibilities before you go out on a job. Otherwise you have to improvise at the last minute like a comedian doing improv at the Improv!

You might also like:

Real life scenarios at loan signings
http://blog.123notary.com/?p=19681

The five year rule of notary experience
http://blog.123notary.com/?p=21089

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August 13, 2020

Notaries and test questions during Covid19

Filed under: General Articles — admin @ 8:45 am

I have a little quiz which I send by email to some of our newer notaries to get a reading on how smart they are at handling situations. This Covid19 panic has turned many people’s brains to mush including many Notaries. This is a problem. You need to be able to think, read, and reason. If you lack this ability, anyone can control you and make a virtual slave out of you.

Americans are like a sleeping tiger. It takes us a while to wake up and fight back. It took 33 days for Americans to protest shut downs and now it is a force to be reckoned with.

But, those not fighting are afraid. I ask a question where I ask what the Notary should ask the signer before driving to the signing.

The types of answers I am looking for involve asking for how the name reads on the ID to compare that with the documents. Also going over if funds are due, other signers need to be there, witnesses, tables, 90 minutes available, etc. The types of answers I have been getting in the last two months have been mostly about Covid19 and NOT about Notary related questions.

Sure, you can go over your N95 mask and gloves, but that doesn’t solve the problem of whether their ID says John W Smith. If their ID says Sam Smith and the documents say Samuel T Smith, you can’t do the signing even if you talk for two hours about socially distancing and sitting in the lawn during the signing. The priority is to think about Notary issues first and THEN talk about Covid19. But, there is little to talk about.

As a Notary, you should know the drill for Covid19. You either stay outside the house while they sign, do the signing outside, or sit far apart.

If you are not in bad health and don’t live with someone in bad health, Covid19 is not likely to get you sick or kill you. You might get infected, but 96% of infected people don’t realize they are infected according to new data. The flu is much more dangerous for healthy people, yet we don’t make much of a big deal out of it. Why? Because nobody brainwashed us into fearing the flu AND because it is familiar. People fear what is not familiar.

I am so used to Covid19 now, that it is familiar to me. I am no longer scared. I hope the rest of America comes to its senses before we are all living in refugee camps waiting in long lines for bread and soup.

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August 3, 2020

Have you ever gotten into trouble asking the signer a question?

Filed under: Business Tips — admin @ 8:10 am

You know how touchy people are these days. You ask the wrong question and then someone brings in the artillery. We might as well not have freedom of speech anymore. What good are amendments if you can’t use them?

In any case, there are many things you might ask a signer. But, some of those things might get you hot water. If you ask about family relations, medical conditions, or pets in the house, you might not get a response that is as friendly as you might like.

So, let us know how you got in trouble saying the wrong thing.

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July 29, 2020

Review your own phone etiquette & get more market share!

Filed under: Etiquette — admin @ 10:27 pm

Most Notaries have a very inflated self-image. But, when I talk to them, from my point of view it is like pulling teeth to get basic information out of them without a whole lot of digressing, rambling, and extra information crammed down my throat that I didn’t ask for.

Did I mention the endless cover ups for low experience? If someone has a low count of how many loans they did, they insert in a desperate, frantic and worried tone of voice, “But, I tagged along and shadowed someone very experience and saw many more signings — oh, and that person was very good and very very experienced.”

That’s nice, but someone viewing your listing is considering hiring you and not that person you shadowed, so leave him/her out of it!

You guys really need to listen to yourselves and hear how unprofessional most of you sound. Anyone who calls you wants the facts THEY WANT to hear and not the facts you want them to hear. Unless they ask you to sell yourself in a free-style way, just answer their questions in a confident and honest way with NO ADDITIONAL INFORMATION. It makes the conversation much nicer, less exasperating, and you come across seeming a lot more professional.

You can claim to be “very professional” until the cows come home, but if the way you come across is desperate, disorganized, scatter-brained, and inept, the caller will have a bad impression of you. Even the more experienced Notaries with 10,000 loans signed are not usually good over the phone. Around 1% of Notaries are good over the phone. You would probably increase your market share by more than you think by just mastering Zen and the art of having a good phone conversation with a prospective client.

It is not that hard to have good phone etiquette, but it will only happen when you stop telling yourself how great you are and start paying attention to how you behave and communicate, take notes, and make improvements.

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July 21, 2020

How many loans can you sign in one day?

Filed under: General Articles — admin @ 10:25 pm

Things are not busy like they were in 2004. But, it is fun to think about the old days. I think I once signed 11 in a day and that was a record. I started in the late morning and got home at 3am. I had to reschedule a lot of signings and had a few readers who messed my timeline for those down the line that evening. I don’t think I had time to eat either that day.

But, how many signings can you actually do in a day? How many have you actually done? Do any of you have a world record you would like to share? Leave your comments, we would all like to hear.

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June 23, 2020

Do you have a favorite pen?

Filed under: General Articles — admin @ 10:18 pm

I have never written about this partly because I do not use pens much. I personally like the Pentel RSVP fine.

Carmen likes the Uni Balm Gel Pen fine. She also likes the Pilot G2 which also is a gel pen. Both come in blue and black.

Jeremy’s comment – Players like it because it’s fine. Also, keep pens in stock because they run out of ink, break, and you will probably lose them over time.

What about you guys? What do you think?

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