(6) Marketing Archives - Page 5 of 26 - Notary Blog - Signing Tips, Marketing Tips, General Notary Advice - 123notary.com
123Notary

Notary Blog – Signing Tips, Marketing Tips, General Notary Advice – 123notary.com Control Panel

April 4, 2021

Hiring blog writers for 123notary and how it rarely works

Filed under: Social Media — admin @ 5:39 am

Bloggers contact me daily with generic sounding emails about how they could help me with “content creation.” They always use the cutting edge industry terms for social media, but fail to realize that they know nothing about cutting edge topics that catch the attention of Notaries.

When these people submit sample articles to us, those articles have nothing that would be interesting or relevant to Notaries who read our materials.

On a brighter note, my comedy writer Andy knows how to come up with ideas that the people like. Ken Edelstein has now retired. I’m not sure if he will be writing any more for us, but he at least has a good track record of catching the attention of Notaries with riveting posts.

I was referred to a lady named Natalie who had excellent creative talent and a great personality. She came up with two posts. But, she got sidetracked by silly things like having a career and became too busy to do anything for me.

So, it seems futile at best to try to find new writers. I’m sure they are out there, but is it worth my time to try people out unless they show evidence of being very tuned into what I need?

Share
>

March 24, 2021

What’s the difference between a listing that gets reviews?

Filed under: Reviews — admin @ 4:57 am

What’s the difference between a listing that gets positive reviews and one that gets negative reviews or no reviews at all?

I took it upon myself to see what the most critical analytic or metric on listings is. Reviews were one of the most critical while test scores also mattered. But, try getting even the best of notaries to study for a test. But, what types of listings are likely to get a review, especially if they are just starting out and haven’t had time to get a review?

1. Test scores
Listings with good test scores on certification tests, and my little email quizzes tend to be more likely to do well with positive reviews. Those with positive reviews that had been tested had a 40% likelihood of doing well on one or more of our tests, while those with no reviews or negative reviews had a 20% chance.

2. Notes sections
Those with no reviews or negative reviews behaved similarly in their notes section. The majority had a poorly written notes section with very little compelling information. Those with good reviews had an 80% chance of having a passable notes section based on my criteria. If you have at least four critical pieces of information that make you stand out from the crowd, that was my minimum standard of passing. Although I prefer unique and classy notes sections — but, try to find even one!

3. Answering calls
Those who are more likely to answer the phone and do jobs are more likely to get reviews. If you don’t get any jobs, it would be difficult for someone to write a review about you unless they did so by accident.

4. Logging in
Those who login to their listing more often are more likely to do well in general.

5. Manners
I looked at the manners records of those notaries who got complaints. I did not see a pattern of bad manners with me. I figured that if people were rude to me, they would be rude to clients, but apparently it doesn’t work like that.

6. Answering emails
Those who have positive reviews almost always answer emails. Those with negative reviews almost always ignore emails from me. It seems that email response times and rates are the most reliable indicators of how much trouble a Notary is likely to be in real life.

What confused me is that there seems to be very little difference between listings with negative reviews, and no reviews at all. I wanted to find some telltale sign that someone was at prime risk of getting a bad review, but couldn’t find anything. Some of those with bad reviews had a good track record with us and good test scores. Their bad review was not because of incompetency but because they left someone high and dry or got belligerent. I guess it is not predictable who will flake on someone unless they make a habit of it.

Share
>

March 18, 2021

Don’t repeat your name in your notes

Filed under: Your Notes Section — admin @ 4:44 am

When people look at the search results, they see your name, city, phone, cell, and the top of your notes. If you repeat your name in your notes or that you are a commissioned notary in the state of Delaware, you are wasting space.

The reader ALREADY knows you are a notary in Delaware, otherwise why would you advertise on 123notary in the Delaware section? — Unless you were insane… They already know your name is Rhonda as it says two lines above that you are Rhonda. Do you need to tell them twice? That space at the top of your notes could be used to tell them what makes you different from the other notaries. Perhaps you visit jails, hospitals, do debt consolidations, or are good with pets.

The bottom line, or in this case the top 200 characters are that you should not tell people something they either already know or do not need to know. Tell them salient features about your notary service, experience, or designations.

Share
>

March 14, 2021

A review from a client that the Notary thought was low-brow

Filed under: Reviews — admin @ 4:42 am

A very educated Notary got a review from a client that said, “Patty rocks.” She wanted the review removed. I told her that the review was good. It was written in the language of a real person. Not all of us are university professors who use the queen’s English. Some of us use high-brow English, and others are more informal. The point is that the review was enthusiastic and real. And in real life, some of our clients might have an education not in excess of a Harvard Professor — or perhaps more than some.

So, accept the language they use, even a few spelling mistakes. The point is that the public needs to know that people like you and trust you. A Notary with no reviews has very little credibility.

In my opinion, your certifications mean more than reviews, but for the clients, the reviews mean more than the certifications. Certifications are given by impartial agencies who judge you based on your knowledge. Clients judge you based on if they like you and had a good experience. They are both important. But, some people fake reviews. It is not so easy to fake a certification. But, in any case, popularity trumps — so show the world that you have some!

Share
>

March 12, 2021

I took a social media and news break to lift my mood

Filed under: Social Media — admin @ 4:36 am

During this turbulent time, chaos abounds, Notaries are making bank, and many are depressed.

I am very depressed these days. This article was written in late 2020, a few months before it was published by the way. I have never been that happy, but it is much worse now due to the external environment taking a turn for the worse with chaos, stores closed, and so much clash between people.

I read somewhere that it is good to take a media break. I thought this would help. I decided to listen to more music online and history documentaries. I saw great stuff on youtube about ancient Egypt and got to know Johann Sebastian Bach in a new way during my media break. I’m on a first name basis with him, except he prefers his middle name since his brothers were also named Johann. Germans — what do you expect?

This media break was not absolute. I just cut it down by 70%. The problem is that when I leave the house, I see the same closures, masks, and all people talk about is how the leftists and the conservatives are insane, unreasonable and polarized. We argue about whether Covid-19 restrictions are too much or not enough. And we wonder if the economy will ever come back. The fact is that news or no news, we are still part of society unless we go live in the tundra in Alaska — and if society is sick, we are affected by that sickness no matter what type of media we tune into. The harpsichord suites by Jean-Phillipe Rameau were a real treat though.

Taking longs walks in Joshua Tree and other hiking destinations is helpful. That gets me separated from society. And so does meditation. But, I cannot divorce myself from the world I live in. It affects me no matter what I do.

I tried to cut myself off from the more toxic elements of life. Whole Foods used to be a nice place to shop daily, but they became a nagging gulag with endless stupid and annoying rules. I get in a bad mood every time I go there so I am boycotting them for a second time. Ralphs supermarket is almost identical to how it was pre-Covid other than reduced people and facemasks. No nagging or lines or anything. I am just trying to develop new routines to keep myself sane and happy. It is not working, but at least I am trying. What I really need is a massage. Hopefully soon I will be able to.

My media break helped a little, but it doesn’t change the fact that I live in a toxic world. For Hindus who say that you can’t change the world, you can only change yourself — it is hard to change yourself to deal with a toxic world. The toxicity doesn’t end and it doesn’t stop effecting you no matter how hard you meditate.

So, for now, hang in there. I hope I can hang in there too.

Share
>

March 10, 2021

A Notary in Lake Tahoe is cleaning up

Filed under: Marketing Articles — admin @ 4:35 am

The Notary business has been picking up. But, the hot new destination is Lake Tahoe. People are fleeing from lawless San Francisco headed by London Breed and flocking towards Tahoe. I guess this is what happens when San Francisco is run by London — It’s like colonization all over again.

People are selling homes and getting multiple offers within hours of posting their MLS online. It is a seller’s market and houses are selling for much more than normal. Perhaps if San Francisco ever goes back to normal people will stop evacuating.

Meanwhile in Florida, business is booming with the New Yorkers seeking refuge. It seems that most New Yorkers with salaries above $100K have left the city — perhaps for good. Some have 2nd homes in Connecticut, Jersey, Vermont, but Florida is one of the most popular destinations.

Cuomo was on TV saying, “Come back come back come back — we’ll have drinks, it’s on me… come back.” But, in NY they are having plain clothed policemen at the train stations taking people’s information coming into the city to enforce unconstitutional quarantines. If you want people to come back, why do you make it like a prison sentence to do so? I will never visit New York again, at least not for the next ten years. What a nightmare.

So, if you are a Notary in a destination city, you can make bank right now. It is nice to see Notaries doing well finally.

Share
>

March 8, 2021

How does Jeremy rearrange Notes?

Filed under: Your Notes Section — admin @ 4:33 am

From time to time I will go through the entire site and go through people’s notes sections. A lot of people put their best information and hide it at the bottom of their notes and then repeat their name at the top. What they need to realize is that the top of your notes section shows up on our search results and can attract or repulse prospective clickers.

I scan the entire notes section and look for interesting, unique, or factual information about experience. That is what I like to put at top.

What I don’t like to see on the top is, “Hi, my name is Julie.” or “I am a Notary and Signing Agent.” This is tantamount to saying, “Hi, I am Julie and I have two legs and one nose… I use it to smell, and take that is justification that you should hire me for your next notary job.”

Some people say something catchy, or have a language skill, or do Apostilles, weddings, or something else noteworthy. This is what I typically rise to the top. Then others put their coverage area at the top — I typically move that to the bottom. It is good information, but is not what the readers look for first.

Then, if I see “turn-off words” such as reliable and responsible, I inform the notaries that nobody wants to hear you claim to be responsible. They want to hear your clients write a review stating how responsible you are. You claiming it about yourself is not only worthless, it is cheesy, (and not the fancy imported kind) and a waste of the readers time. Stick to the facts, and make your descriptions of yourself have more flowing sentences and less cliche adjectives.

Sometimes I will see information that is hard to read and simply it. “I do refinances and often do conventional. I have also done many VA and modifications. My specialty is Reverse mortgages.” I simplify this to read: “I do Refinances, Conventional, VA, Modifications, and Reverse Mortgages which are my specialty.” It flows nicely because it is a pure list with no interruptions, and is a lot easier for the reader to process the information.

Then, I make bullet points out of quick pieces of information about your certifications, background screening, and insurance as a general rule.

I do other things too. But, the point of reorganizing your text is to make you more attractive to buyers so you get more work and so my site gets more regular users. 123notary has the best notaries in the business and is also a very organized site. We don’t have the gadgets of Snapdocs, but we specialize in quality in a way that nobody else does. That is why we attract more high paying jobs than any other directory.

Share
>

February 22, 2021

Does my welcome call boost your confidence?

Filed under: Advertising — admin @ 4:12 am

When I make welcome calls, the purpose is to get your information straight, answer any questions you have, and to acquaint myself with you. Most people don’t like to talk much, and have very little input to give me. But, there are always a few who are bright and bushy-tailed and have lots of insecurities and questions about the industry.

I try to help people decide how much E&O to get, and whom to get it from. What certification course(s) to take and why. I recommend ours as well as other agencies — they get free sales work from me (how nice of me.) How to contact companies, how to get reviews, and what to think about as a new signing agent. I help with all of these things.

It is hard as a new signing agent. It is hard to have confidence when you really don’t know which end is up or what your end of the bargain is. The fact is that you don’t need to know much about the documents, but you do need to know how to market yourself and handle situations.

Basically, whatever they teach in certification courses is the opposite of what you need to know — not that I am knocking traditional knowledge. You need to know where basic information is in the documents — where the rate, APR, prepayment penalty, 1st payment due, fees, closing costs, etc. you need to know why the rate is lower than the APR and how to date the Right to Rescind. You need to know how to be a good Notary — that is a little harder. But, the hard part is how to get used and handle difficult companies. We teach this if you read our marketing materials in our blog.

I hope I can help you with your confidence. The honest truth is that knowledge and a little experience go a long way. So read our tutorials on the blog and study from various sources and be solid in what you know. I feel confidence in others when they are solid. You can feel confidence in yourself when you are solid.

Share
>

February 5, 2021

Forum – i’m able to change passwords

Filed under: Social Media — admin @ 11:45 pm

Dear Notaries,
Previously, I was not aware of the change password function. Our password retrieval for the forum is not functioning and I have no access to passwords. I tried removing profiles and adding them back. But, now I know how to change a password. It does not always work though.

I can also input a false email address or email address and add an extra number or letter to sign you up. since the password retrieval system is broken anyway, your email address doesn’t have to be correct. I had to do this yesterday because the system said someone’s email was already in use, but I couldn’t find it in the system, so I had to improvise. Yes, it’s complicated.

If you want to get on the forum and need help, let me know. Email me.

Share
>

February 2, 2021

Expressing yourself as a Notary for marketing purposes

Filed under: Your Notes Section — admin @ 1:34 pm

Business is booming for us after seven slow years. What a relief. We are getting a lot of new blood finally and it feels good. The newbies seem to have the same problem describing themselves as the people who preceded them.

Many Notaries want to tell the world things that count against them. Here are some:

1. I shadowed with such and such a Notary.
If the only experience you have is shadowing Penelope, then perhaps the person looking at your profile should hire Penelope, and not you. Shadowing is best left unsaid unless that is in addition to certifications from known agencies.

2. I became a Notary two months ago.
This makes you look like a real novice, wastes space, and counts against you. If someone asks, you can tell. But, you need to give people why they should use you vs. reasons why they should avoid you.

3. I am working on the Notary2Pro course
Notary2Pro is an excellent certification course. We recommend them highly as they do well when I quizzed them several years ago. Carol gets back to people fast with answers to their questions. But, let the world know once you have finished it. Nobody likes a half done job. We sell ten certification courses for every person who attempts the test, let alone who passes it. Buying a course doesn’t make you valuable, passing the test does.

4. I have 25K E&O but will soon be upgrading to 100K.
Don’t tell us what you will be doing, tell us what you have now, and then edit your listing once you have the higher Errors and Omissions policy.

5. I am background screened
By whom? Some companies like NNA and Sterling have a good reputation for background screening, others are relatively unknown and the procedures vary from company to company.

6. I am a Certified Notary Public from the State of Maine and I service Waldo County and do Refinances.
Once again, being “certified” means nothing unless we know who certified you. The testing standards and courses vary. 123notary has the hardest certification test. Pass ours and we will really respect you and you will get more clicks. The next problem is that you are mixing information about certification, your state of commission which is not necessary to put, as we assume you are commissioned in your state otherwise you can’t work. You next list your coverage areas in the same long drawn out sentence. I prefer to put certification(s) in one section with background screening and E&O. Then, in another section I put counties.

7. Hi, my name is Mary Smith
We already know your name is Mary Smith, it says that on the top of your listing. Why tell us twice? That takes up space when you could be telling us something else. The top of your notes section shows up in the search results. Tell us something that makes you stand out.

8. I travel
Everyone on our site travels, well almost. Maybe not the UPS stores and we have a few of them. But, the other 99% of Notaries do travel. People will assume you do.

9. I am reliable, responsible and punctual
Save it. Coming from you, that translates to — I am a novice, I have nothing to say about myself, so I will make unsubstantiated claims about how great I am with the hopes that the reader will believe me even though I have not demonstrated one ounce of credibility to anyone in this industry. Stick to the facts and let your clients put how great THEY think you are in your reviews, or pass my test.

10. I do all types of loans
Most people on my site claim that they know how to sign every type of loan. When I go through my list of 30 common types of signings most of which are Mortgages of one type or another, they typically do anywhere from 20-80%. I have yet to meet a 100%. So, basically, you are being vague, and deceiving the reader into thinking you really are experienced with every type of loan. List them one by one.

WHAT YOU SHOULD WRITE

Cold hard facts
Warm fuzzy “about you” descriptions

When you write about your skills, don’t omit the types of loans you know how to sign. It doesn’t hurt to mention you do refinances, Helocs, purchases, etc., But, 99% of Notaries out there can do those. Do mention it, but focus more on what you do that makes you special. If you are familiar (define familiar) with REO, USDA, Annuities, Applications, Reverse, and Debt Consolidations, that makes you more unusual. Most Notaries have either never done a Reverse Mortgage, or a Debt Consolidations, and the ones who have, typically don’t like doing them and half of the ones who have done them say they don’t want to do any more of them.

We think you should write briefly about your certifications (mention by whom you are certified), memberships, background screening, E&O insurance, and professional background. Don’t write a novel on your award winning Real Estate career. If it is so great, why are you a Notary in the first place? Wouldn’t you be busy selling houses unless you got tired of it? Mention that you do Real Estate, but not more than a sentence or two maximum for best results.

Warm and fuzzy descriptions are hard to teach. But, anything unique that has a nice feel to it about you will look really good. The readers are tired of cliche sounding notes sections. Seen one seen them all. If you have a classy line or joke, that sometimes can do well — it depends, but is worth trying.

We have many good articles about notes writing in the “your notes section” category of our blog. It is well worth investing a few hours taking notes on our suggestions about notes!

Share
>
« Newer PostsOlder Posts »