A very educated Notary got a review from a client that said, “Patty rocks.” She wanted the review removed. I told her that the review was good. It was written in the language of a real person. Not all of us are university professors who use the queen’s English. Some of us use high-brow English, and others are more informal. The point is that the review was enthusiastic and real. And in real life, some of our clients might have an education not in excess of a Harvard Professor — or perhaps more than some.

So, accept the language they use, even a few spelling mistakes. The point is that the public needs to know that people like you and trust you. A Notary with no reviews has very little credibility.

In my opinion, your certifications mean more than reviews, but for the clients, the reviews mean more than the certifications. Certifications are given by impartial agencies who judge you based on your knowledge. Clients judge you based on if they like you and had a good experience. They are both important. But, some people fake reviews. It is not so easy to fake a certification. But, in any case, popularity trumps — so show the world that you have some!