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March 14, 2011

Dragging the person’s arm

Is your notary job a drag?
This job is like dragging arms man!
Are your hospital customers a drag, literally?
 
Dragging the signers arm
It was back in 2000.  I had had a Santa Monica notary job, and then was called from Arcadia.  I was informed that I would be needed to visit an Arcadia hospital to do a hospital notarization signing later that night. They were not sure. The patient would be awake and ready around 11pm, but maybe later… maybe much later.  I explained that I was a night owl, and that its no problem.  Just call while I’m still awake.  Once I’m sleeping, you have lost me. 
 
The phone call
So, I finished my Santa Monica job, got another job in West Covina, and drove back home through El Monte to Monterey Park where I was living at the time.  This was long time ago when I had first started 123notary to advertise my personal notary services to five counties in Southern California.  I was the only notary listed on 123notary at the time.  Ah, the memories of the good old days!  So, I waited at home watching television.  Finally the call came at 11pm.  They said they wanted to meet me at 1am at the hospital in Arcadia.  I said fine.  I’ll meet you in the lobby, I’ll be carrying a small black bag.
 
The lobby
I arrived at the lobby.  My client was early and waiting for me.  Clients always had ESP and always knew who I was without ever having met me before.  I guess my demeanor of looking like I was having the time of my life was what gave me away — NOT!  We went up to the hospital room, and there she was… the signer… and the family.  Fortunately the signer had ID.  It was time to sign.
 
I can’t move my arm!
The signer could barely move their arm.  In situations like this, the daughter of the signer always puts a pen in the elderly person’s arm, grabs the elderly person’s arm, DRAGS it across the page, and attempts to “help” them sign.  I had to stop them.   STOP!   Who is signing here?  You, or her?  The daughter said, “She is signing, I’m just helping her!”.  I said, PLEASE STOP helping her.  Lets have Ethel sit up a bit…there… thats much better.  Lets put the document on a hard surface so her pen doesn’t rip a whole in it.  Hmmmm… Much better!  Now, you can use your arm as a brace to guide Ethel’s arm, but let Ethel do the movements herself, otherwise you are more or less forging her signature even though she is the one holding the pen. 
 
40 minutes later
After 20 minutes, we got the first signature done. That wasn’t so hard, was it?  Then, we did the thumbprint in my journal to prove that the etch-a-sketch “scribble” wasn’t forged.  Elderly people grab on for dear life when you thumbprint them, their tension is like a brick.  Now it was time for the journal thumbprint.  I will bet money, that this won’t take any longer than another 25 minutes.  I was right!  We turned the journal almost completely upside down.  I had to supervise to make sure Ethel signed where she was supposed to and not on the “Name of document” section for Harry’s notarization that had taken place the previous day.  Thank god I watch everyone like a hawk.  The notarization was a “breeze”.  All in a days work.

Tweets:
(1) Doing signings for the elderly in hospitals is like pulling teeth or dragging arms!
(2) Whenever I arrive at a hospital lobby, the clients have ESP and automatically know I’m the notary!
(3) The signer could barely move her arm, so the daughter grabbed it, put a hen in her hand & moved the arm around!

You might also like:

Power of Attorney at a Nursing Home
http://blog.123notary.com/?p=2305

Rules for notarizing a bedridden person
http://blog.123notary.com/?p=2243

Just say No #2
http://blog.123notary.com/?tag=just-say-no2

Grandma’s notary service & Paralysis notary service
http://blog.123notary.com/?p=4231

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March 10, 2011

Going on vacation?

How to lose half your clients while on vacation!
 
Are you going on vacation?  Smart notaries call all of their regular clients up and let them know that they will be away.  Its good to let people know when you will and won’t have phone or internet access just in case.  Smart notaries give everyone a “heads up” in any situation just to let people know what to expect.  The worst thing for a signing company is to be left high and dry by a notary, and it happens all the time.
 
Will you lose your clients?
If your clients love you and swear by you, you are in good shape.  Sure, they will use a substitute while you are gone, but if you are loyal and good to them, they will go back to using you when you come back, especially since you gave them a  “heads up” before you left.   Not all notaries are so clever though. Many notaries just leave when they feel like it, and when their regulars call, they get an answering machine and no call back.  Thats a no-no!  The main thing is to give great service when you are in town, so that everyone will wait for you during the periof of time when you are going to be away.
 
When should you go on vacation?
Its good to get away regularly.  If you are on a budget, even a nice camping trip will do you a lot of good. There is nothing better than being around trees, rocks, grass, and animals — so long as the animals are not bigger than you (or hungrier).  Keep your food in a bear container if bears are around. Nature replenishes the body’s qi supply and replenishes the mind and soul.  Your mind needs a break and needs a few days to think about something completely different than phones, work, pressure, and problems. 
 
I recommend going away no earlier than the 4th of the month and no later than the 14th of any particular month.  The first few days of the month sometimes have some clean up issues from problems during the end of the month rush.  Going towards the end of the month when people need you is suicide. Of course, since the economy is so bad, the end of the month rush might not be such a rush.  But, in general, go when its quiet.  December is generally a slow month in general, and people expect that you might be away for the holidays anyway.
 
Excuses, excuses.
Don’t be an excuse maker.  Nobody wants to hear it.  Whenever notaries fail to call a signing company back, the signing company often comes to me, and I always get the same types of excuses. 
 
(1) “I was on vacation in Panama and didn’t have access to a phone”. 
Commentary – you could check into an internet cafe every few days.  Internet cafes exist in almost all countries.
 
(2) “I was at a funeral, and couldn’t step out”
Commentary – Did the funeral last for the 72 consecutive hours that you were not able to make your call for? — Did someone had a gun to your head who wouldn’t let you go to the bathroom either during this time? Give me a break!
 
(3) “I was in the hospital and couldn’t make a phone call”
Commentary – If you are not incapacitated, and want to keep your customers, call them NO MATTER WHAT!
 
Be accountable for your last job.
Notaries often get in trouble when they are on vacation. They forget that they have to be accountable for the last few jobs that they did.  Maybe there was a mistake.  Its usually a mistake made by the Title company or Lender, but the notary still needs to be responsive.  Many phone plans will charge you $2.00 per minute to answer calls overseas.  $2 is less expensive than losing a client!  Stay in touch, and keep your clients.  Getting clients is hard, but losing them is easy.  Just be unresponsive while on vacation!
 
Maybe its good to not do any jobs for 48 hours before your trip!
In this economy you need all the jobs you can get.  But, if you do a job, and are in Japan the next day, what if there is a problem with the loan?  The lender will need you to go back and fix the problem with the loan whether its your fault or not, and if you are in a Zen garden in Osaka with no phone, this will be difficult.  At a minimum, let the signing company know that if there is any type of problem, you will be staying in Kyoto and that they can call the hotel there if they need you.  Then say, “Sayonara”.
 
Map out where the internet cafes are.
Its tough when you are on vacation.  There are tight itineraries, foreign languages, strange customs, and even stranger people depending on where you go!  Just getting off the plane and getting to your hotel without an intestinal challenge can be a mouthful in itself in many countries.  Should you schedule time between your museums and culinary adventures to spend thirty minutes at an internet cafe?  If could save you a client.  Then, go back to your trip, enjoy the scenery, enjoy your tours, savor your nights out, and then enjoy the pleasures of reverse culture shock and jet lag once your plane lands and you arrive back on American soil!
 
The main point is to warn people ahead of time regarding where you will be and when.  When you are not around, its much better if you are accessible through one means or another too.

You might also like:

Notary etiquette from A to Z

Typical things notaries do wrong

Vampire notaries: 24 hour service

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March 9, 2011

Pricing Formulas & Time Spent

Pricing formulas – time spent?
 
At 123notary, we help notaries try to understand the components of pricing.  How hungry you are for work is the most important factor, but time spent is another.  It is not always straight forward to understand how much time a job is going to entail.
 
Traffic
If someone asks you to do a job late at night, you might not like it if you are not a night owl.  However, there is usually no traffic at night after 9pm.  If you live in Los Angeles or NYC, you will be very happy to avoid traffic for once.  If it were me, I would want more to go out during rush hour, especially if the job is far away.
 
Miles?
Not all miles are created equal.  A job 100 miles away on a highway in Montana might be only slightly more than an hour and twenty minutes away. You can go 75 over there.  But, what about a job that is five miles away on congested roads. Some roads seem to always be congested.  Don’t bill based on mileage unless you are forced to by law ( and some states have fixed mileage rates for notaries travel fees ).  Charge the mileage based on how long it will take you.
 
More signers or more notarized signatures?
I used to be the fastest notary this side of the Pecos.  I could do ten signatures for four signers in less than thirty minutes.  Thats a total of 40 signatures and five pages of journal.  I was fast and furious.  But, long sets of documents, or extra notarizations take time.
 
Is the lender missing a few marbles?
Some lenders do not adequately inform their borrowers about the documents or the numbers in the loan.  These days, the laws are more stringent for lenders to keep their borrowers informed about the specifics of their loans.  If a particular lender always has loans that go smoothly, while another lender always gives you nightmares, that costs you extra time which needs to be incorporated into the formula.
 
Unknown company?
Always background check all companies who want you to work for them.  Look them up on our list of signing companies or use your i-phone / android to visit www.123notary.com/S.  Visit our forum or the notary rotary forum.  If you don’t know a company, you can read what others have experienced with them.  You might charge more if working for an unknown company simply because you don’t know what to expect.  Unless they have a well documented track record with others, you don’t know if you will get paid either.
 
Jails
Jails are tricky.  I would not go to a jail until you have read our blog about jails.  You need to make sure the inmate is where they are supposed to be and that you have ID, and that your contact person shows up on time. There is a lot of coordination and waiting that goes on with jail jobs.  Charge accordingly!  10-20% of the time with jail jobs you will not get paid due to lock-downs, no-shows, and ID problems, so incorporate that into your fee too.
 
Hospitals
Hospital notarizations are almost as tricky as jails, and sometimes more tricky.  Travel time to the hospital is the same as to any notary job.  But, waiting time is a constant.  People in hospital beds rarely jump up to see you, produce their ID, and are ready to go!  They are generally sleeping or drugged when you arrive and don’t know who you are.  They have forgotten that their niece is having them sign a document.  Getting them to sit up could take 20 minutes, and bring the book, “Zen and the art of holding a pen” with you — you’ll need it.  Some of the signers can not move their own arm without shaking the pen up and down the page.   If you want to do hospital notariations, please read our blog first so you will know the ins and outs (particularly the outs).  Charge a lot extra for this type of job, because they will have no qualms about keeping you there for hours without compensating you. 
 
People in hospitals, regardless of whether they are nurses, patients, or family members of patients have a very different time consciousness.  They are there for hours and nothing happens.  They are conditioned to the idea that things happen slowly.  If it takes thirty minutes to find a pen, and forty-five minutes to find an ID which isn’t even current, thats fast for them.  A New York minute might take three hours in a hospital.  Try to make sure the hospital folks have their document ready, and current identification in their hand before you get in your car.  I would charge 50-100% extra travel fee for hospitals to incorporate waiting time.  You might tell them that if you are kept waiting, there is a fee for each 20 minutes you are kept waiting.  The first 20 minutes is free, but after that waiting fees must be paid at the beginning of each 20 minute period and that the travel fee must be paid at the door before you even go up the stairs. 
 
On a brighter note, after being in business for a few years (or decades), you will eventually meet a few people at hospitals and jails who actually respect you and your time (no guarantees).  You might eventually meet people who show up prepared without you babysitting them.  Its possible!  So, think positively!
 
Remember — charge for your time, hassle and risk.  Don’t let people take liberties with you, and be prepared and educated about all normal notary situations.
 
You might also like

Hospital notarizations from A to Z
http://blog.123notary.com/?p=76

Jail notarizations from A to Z
http://blog.123notary.com/?p=151

Components of pricing formulas
http://blog.123notary.com/?p=84

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March 3, 2011

Mobile Offices from A to Z

Mobile offices and their advantages
 
One of our notaries in Maryland commands higher prices for his loan signing services due to his expertise in signings and also because he has a mobile office which facilitates last minute notary jobs and last minute quick changes to documents.  This notary has state-of-the-art equipment that comprises his mobile office in his pickup truck.  He has a scanner, regular sized printer, laptop, extra toner, paper, a special inverter, cables, a powerful alternator, and extra heavy duty fuses.  His internet connection is courtesy of Verizon Wireless Broadband.  Additionally, he considers it really important to have a really powerful battery because the equipment puts a heavy load on the battery.  Another interesting fact is that he uses a police squad laptop holder so he can work comfortably while in the drivers seat.   He prints by putting the printer in the back seat.  His wires are directly wired to the car’s electrical system instead of using a plug in that would go in the cigarette lighter.
 
What are the technical issues of a mobile office?
This notary started his mobile office in 2004.  He has lots of experience with mobile offices and the issues related to them.  He claims that someone with a regular car might not have enough battery or alternator power to handle the load of a laser printer.   He used to blow fuses to do overload, but learned that buying top of the line heavy-duty fuses and having a state of the art alternator he could handle the demands of the job.  Our Maryland notary public learned that it was not technically feasable to run a printer and laptop simultaneously using his mobile office.  So, what he does is to put the laptop on battery only while printing documents
 
Printing
With a mobile office, a signing agent can download documents while you are driving.  Imagine the time you can save multi-tasking.  Our Maryland Notary Public uses a regular sized printer without any issues.  However, the printer gets hot, so a firewall is necessary.  He uses wood covered by velcro to make sure that no fires are created when he places the printer on a seat or on the floor. 
 
How does this help his business?
You can get more money for signings having a mobile office because you can do last minute quick prints of last minute documents.  Imagine that the lender has a quick change to the Settlement Statement or other critical document.  No problem, it can be reprinted at the signing.  What if there is a quick name variation change, or change for a critical figure in the loan.  Again, this is easy to printout at the last minute.  Many loans have to be completely rescheduled due to the notary’s lack of equipment, but not if you have a mobile office!
 
What does it cost?
You could spend $2000-$3000 for a mobile office.  The inverter is about $100 and thats critical for good electrical flow.  Scanners and printers a few hundred each.  The biggest expense is the laptop, and those can run anywhere from $500 to $2000 per unit.

Tweets:
(1) One of our notaries commands a higher fee simply because he has a sophisticated mobile office!
(2) Having a mobile office is perfect in the “unlikely” event that a lender sends you docs late when ur on the road.
(3) You could spend up to $3000 for a really good mobile office. Don’t forget to start w/an inverter!
 
You might also like:
 

Erica’s mobile office story

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February 25, 2011

Notary pushed off stairs PART 2

For those that remember my last blog about the notary that was brutally pushed off the steps of a disgruntled borrower by the borrower himself. I have an exciting update.

Click on the link below to see the original story part 1
http://blog.123notary.com/?p=1097

A few weeks ago,  I got a call from our notary that had been pushed from the stairs with some pretty great news. First off, she is healing well and is in good spirits. Our notary went on to thank me for writing her story because some good had actually come from me telling her story. After reading my blog  about her ordeal she decided to send it to the  the signing company that had treated her so poorly.  To her surprise the owner got hold of it and upon reading the blog she received a call from him. He told her that he knew nothing  whatsoever of what had happened to her. He stated that he had not been informed by his employees at the time of the actual attack but only after receiving  a copy of my blog had he became aware of the incident. He stated he was shocked. (To refresh your memory the girls in the office treated her as if she was lying about being pushed off the stairs and in essence accused her of making excuses for why the closing hadn’t been completed.)  He offered his apologies and asked her had she revealed the signing service to 123 or anyone else for that matter and she assured him that she had not. He asked her to please continue not to reveal his company in the future because he was ashamed of his company employees behavior. He then went on surprizingly to offer her 500.00 toward her medical bills.  ( I told her it sounded like hush money to me :))  She said that she kindly excepted his offer but held off sharing it with me because she wanted the money in hand and in the bank. Cant blame her on that one.

She then went on to tell me that per the DA who was handling the case of the borrower that had viscously pushed her had him  formally charged with several counts such as assault with intent to do bodily harm, (and a couple of more serious charges that escape me) and that the borrowers  employer had somehow found out about all of this and had suspended him from work pending the outcome of the trial. So,  it looks like he has major trouble to deal with which he rightfully deserves IMO. I hope this will teach him a lesson he will never forget. Unfortunately for him it looks like he is about to lose everything because I am guessing not only is he about to lose his job he is about to loose his freedom as well.

In closing remember to be safe and watch your circumstances. Although this is not an usual occurrence we now know it is a possibility.

Until next time… be safe.

You might also like:

Notary pushed off stairs part 1
http://blog.123notary.com/?p=1097

Murder in a building a week before the signing
http://blog.123notary.com/?p=19272

Racial issues at a signing
http://blog.123notary.com/?p=19220

Artificially inflated rates at a signing
http://blog.123notary.com/?p=16128

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February 24, 2011

Erica’s Mobile Office Story

Erica’s Mobile Office Story
 
Erica has been a full time mobile notary for 17 years in California’s central coast.  She enjoyed driving her BMW to signings, and the gas mileage was not that bad.  But going all the way up to Northern San Luis Obispo county and all the way down to Santa Barbara Couny, and then all the way up and down and up and down for e-document signings got to be ridiculous.  She said to herself, “I’ve been doing this business for a long time, and there must be a better way to do this”. 
 
A few years ago she decided that a mobile office was the way to do business.  That would eliminate all of the traveling back home each time she needed to print documents.  She could print on the road while driving and multi-task which would make her time work even more efficiently.  There was a particular vehicle that she had had her eye on for a long time — the Chevy HHR.  It was a cross between a SUV and a Hatchback.  But, its main feature was that it’s battery was in the BACK, making it easy to add an inverter and power strip.  This would allow her to have printers, computers and other equipment in the back receiving enough power to all function at once!!! 
 
Long distance travel
Although her BMW got better gas mileage than her new “truck”, she didn’t have to go all the way back home each time she printed docs using the truck!  Erica’s range was 120 miles up and down the coast, and many times she would have to go up and down multiple times per day when business was faster (in the old days).
 
The inverter
Initially, she wanted to get a generator, but thought it would be too loud for night signings.  But, then after she bought her more powerful vehicle, the generator was no longer necessary.  She started out getting an inverter on ebay for $79, but it didn’t have enough Hertz.  Then, she got serious and made a pilgimmage to Oxnard, California to get a heavy duty 2000 watt inverter for $129 which did the trick.    This inverter had enough power for all of her equipment.
 
Her equipment
Erica’s arsenal of equipment includes: (1) a netbook, (2) a three-in-one scanner, printer, and fax (3) HP Laserjet 2430dtn printer that prints a whopping 35 pages per minute! Wow! That’s the fastest I’ve ever heard about.  She has SIX of these and gets them for pennies on ebay, but they might cost up to $1000 in a store.  She get’s her toner for $20 on ebay which costs over $100 in stores.  The other things she stocks in her “truck” include extra legal paper, letter paper, toners for each weapon, staplers, tape, rubber bands, shipping supplies, post-it notes, and dozens of pens.  She also keeps an extra journal in her car just in case!
 
The warranty
Erica is a seasoned electronics customer and gets a square trade warranty whenever she buys something online.  Personally, I would go with the triangular one (to keep things simple), but the square one seems to be the industry standard.
 
More work capacity
The bottom line of this story is how Erica refined her operation to have maximum efficiency.  She can now accept last minute assignments.  And, by eliminating the back and forth, she can now do nine signings per day, when the maximum she was able to do in the old days was five.

You might also like:

Which dual tray printers do Notaries like?
http://blog.123notary.com/?p=19351

Mobile Offices from A to Z

12 points on e-notarizations

Elite certification will help you for the rest of your life
http://blog.123notary.com/?p=20770

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February 21, 2011

$400,000 cash at a signing. Can I have some?

$400,000 cash
I went to a closing and the client showed up with $400,000 cash, wanting to close on a condo without having his wife or anyone else know about it. I was really uncomfortable with it so I told him that we had to reschedule and I couldn’t take the cash. The man was really persistent, insisting that he trusted me with the money and that it would be ok but I refused. I had to get his wife to sign off on it anyway. I was shocked that had that much cash on hand!

Commentary from Jeremy. If the cash got stolen, lost in the mail, or stolen by the Lender or his helpers, there would be no way to track where the loss occured and the Notary could get blamed. Only the Mafia deals with that much cash unless they pay you electronically using MafPal.

3 refinances in a row!
I had a very convenient signing once where I had a bunch of refinances to do all in a row – the Dad, the Mom, and 3 brothers who all lived next door to each other. So I would do one, and move to the next house, and then the next house, and then the next! It was super convenient and I wish I had more signings like that!

A divorce signing
One Sunday, I had to do a signing with a husband and wife who were divorcing. The husband wanted to refinance his house as he still had payments on it. A brand new Porsche sat in the driveway. For some reason they refused to let me in the house! So we did the signing outside on a trash can while the father and mother in law stood watching us. The new car was totally worth more than the refinance! Such a funny situation!

As I live in the South, I once had a day where it was so humid in my breakfast sunroom, the ink on the papers printed on my ink jet printer started moving! I had to go to the library that day to print all my docs out! So when it’s hot and humid, don’t keep your ink jet printer in the sunroom!

You might also like:

Waiting for Santa on a Christmas Signing
http://blog.123notary.com/?p=16134

Married for 62 Years — an “golden” signing
http://blog.123notary.com/?p=16124

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February 15, 2011

Cross-out happy; Not a good idea

Some lenders allow cross outs. Others will fire you after the first cross out. Some signing agent courses recommend that you cross things out without a second thought. Others don’t. Even our loan signing course teaches you to cross out wrong dates in the right to cancel document. But, if you work for Provident or other lenders who don’t allow cross outs — you’re fired! Gulp?

Don’t worry, just read the instructions. Many loans have an instructions sheet. If there is no letter of instructions, then ask before you cross, okay? Don’t assume that you can just cross anything out. First of all, remember the golden rule of cross outs. Don’t cross out unless: (1) you have permission and (2) it is a last resort.

What about the 1003? The 1003 loan application has endless wrong information. It is my personal belief that the clerks they hire are required to make endless mistakes — otherwise they will be fired on the spot. If they get your social security number right they will be laid off immediately, right? In any case, the 1003 is not binding in the loan, but has to be sent back signed. Borrowers whine endlessly about this carelessly prepared document. What is the solution? Cross out and initial? Hmmm. Not sure…

My take on the 1003 is that you will cost yourself 30 minutes of wasted time if you call your contact person about anything, so don’t call unless you really need to. Otherwise you will never get out of the signing. If the lender allows cross outs, you will not endanger your loan by crossing out in the 1003 or for wrong dates on the right to cancel. If the lender doesn’t allow cross outs, then don’t do it.

Trick question

Q. What is the only document the is in a completed loan package that REQUIRES cross outs?
A. Acknowledgment certificates require the notary to cross out the his/her/their, etc.

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February 13, 2011

A great attitude gets the most jobs

A Great Attitude Gets the Most Jobs (If You Answer the Phone)

One title company told us recently, “I never believe notaries who say ‘error-free’ or ‘100% error free’– because everyone makes mistakes. But I would like to hear a notary say, ‘If I do make a mistake–I correct it. I will be glad to drive back to the borrowers if I need to.’ That’s the kind of positive attitude we like.”

The notaries who attract the most work again and again are the ones who may not be perfect, but do it all–try hard to learn everything, use best practices, get certification from several sources, get reviews, share stories–and keep attracting work because they have such a great attitude. And we can tell who these notaries are from the very beginning…and so can the companies that hire them. Here are a few notable examples.

This 60-ish man is a notary who had been in the collections industry and also a notary since 1985. From the very first time we spoke with him, he wanted to learn; he wanted to be the best. He has now been a full-time signing agent for a year, and has done 1000+ loans: he followed our advice and now has a thriving business and is training other notaries to help him. He bought a top position, took one of our courses, got certified, got reviews…and appreciated every experience. He says, of the notary work, “I’ve never worked harder in my life.” But he loves the work, and keeps on getting more and more. He always replies to an email. He always has wonderful things to say on the phone, and always finds a sincere compliment for everyone; if he is busy, he lets you know–without ever being rude. He just keeps taking our advice, and his business keeps growing. He is never cynical, and every company that calls him loves to work with him.

And–he always answers the phone.

Another notary who comes to mind is a woman who joined 123notary recently. She has extensive experience in the mortgage industry, but was willing to look at all the sample notes sections we recommended and created a fabulous notes section using everything she could think of in her background. She didn’t think she was above all this just because she had a lot of experience. Her notes were nearly perfect when she sent the first draft, but she was still willing to keep working on them. She also was eager to get our certification–despite her experience that includes almost 10,000 signings– and spent a lot of time studying our “phoninar” blogs; of course, she got the certification. She will do well on the site because of her positive attitude and willingness to make an effort. She always answers the phone.

Our final notary, a young woman, has barely started on her notary career, but is already getting a few jobs because of the energy she puts into everything she does. Her notes section really tells what kind of a person she is (does not mind pets at the signing table), and gives lenders an idea of why they should hire her–even though she has done fewer than 10 signings. For example, experienced in IT, she tells us “Technology is my soul,” and explains how her background in that industry supports her detail work as a notary. She can really have a great conversation on the phone…which often ends in jobs and good reviews. And, guess what? She always answers the phone!

Tweets:
(1) Is it better to say, “1000 error free signings,” or, “If I make a mistake I’ll fix it ASAP.”
(2) The notaries who get ahead are not the ones who brag, but the ones who really want to learn & do a great job!
(3) The notaries who attract the most work get multiple certifications, reviews, and have great attitudes.
(4) A great conversation on the phone often attracts jobs and good reviews, which attracts more jobs. Always answering the phone helps!

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February 12, 2011

Two and a half notaries: Detering notary fraud

CHARLIE: You know something Jake, notary fraud is a huge problem affecting the quality of life in America

JAKE: Whoa, you make it sound so serious, like the world is going to come to an end.

ALAN: You know Jake, notary fraud is something you should take seriously. I have stories about it that would shock you.

JAKE: Like, okay… I don’t even know what a notary is…

CHARLIE: Remember Shelley? She was a notary!

JAKE: So?

ALAN: A notary public is a very sacred and meaningful profession. They are people of integrity who make sure that a document was signed by the person who was supposed to sign the document.

JAKE: Oh, I get it. So, if Valerie wanted to get permission from her doctor to cut class because she was sick, and she forged her doctor’s signature, a notary wouldn’t let her get notarized with the forged signature.

CHARLIE: You hit the nail on the head. Is this kid taking smart pills all of a sudden. He’s never been so lucid as long as I’ve known him.

ALAN: I have no idea. This is a first for me too.

JAKE: Well, maybe I’ve thought about the concept of notarization in depth over the years, even though I didn’t know exactly what a notary was. After all, if Valerie is going to cut school to hang out with me at the mall all day long, I need to have a fool-proof strategy.

CHARLIE: I’m beginning to see where the motivation for Jake’s new-found high aptitude is coming from.

JAKE: Which brings me to my next thought which is, how do you fake a notary seal on a letter from a doctor to give you permission to fake school?

ALAN: Now, that is just wrong!

CHARLIE: Remember that fishing trip we were going to go on. And you could only take time off work on a Thursday?

ALAN: Well, yeah.

CHARLIE: And remember, how the only way that all three of us could all go together was if Jake could also take time off school on Thursday without getting into trouble?

ALAN: So, where are you going with this?

CHARLIE: Don’t you see? If we can get a fake notary to notarize a doctor’s signature, Jake can take the day off, and we can go to Lopez Lake up in Santa Barbara County!

ALAN: I’m not sure I’m comfortable with this.

JAKE: Count me in!

CHARLIE: Monica said she would meet up with us there.

ALAN: Say no more!

CHARLIE: All we need to do is to take a refresher course on the difference between a genuine and a fraudulent notary seal’s impression.

JAKE: What’s genuine?

ALAN: Oh, thank God he’s back to his old self again!

CHARLIE: Now, look at all of these notary seals. Can you tell which ones are authentic?

JAKE: Hmmm. I’ve never done this before, but, I’ve done something similar… (muttering under his breath) on the beach yesterday.

(looking at the notary seal impressions in a book)

CHARLIE: How about this one?

JAKE: Real… Fake… Fake… Real… Those are so fake… Wow, look at the size of those! I didn’t know it was possible for a notary seal to be so big. What about these ones?

CHARLIE: I can’t tell if these ones are real or fake, but all I have to say is, they should be illegal!

ALAN: What about this one. It looks so smudgy.

CHARLIE: That one’s real. It’s just that the notary who used it didn’t know what he was doing.

ALAN: There’s nothing worse than a notary who doesn’t know how to handle his seal.

JAKE: Can a notary seals be round?

CHARLIE: I’m glad you asked. A notary embosser, is round, and leaves a raised impression.

JAKE: You mean like it’s three dimensional?

CHARLIE: That’s exactly what I mean.

JAKE: Cool.

CHARLIE: I knew you’d like it. Check this out. This is an embosser!

ALAN: Where did you get that?

CHARLIE: Never mind where, or how. This is our ticket to fishing on the lake!

Scene 2. County jail

JAKE: I guess our plan didn’t work too well.

CHARLIE: Tell me about it. They might let me out for good behavior if Sylvester will take his arm off of me: (To Sylvester:) And NO, I am not your girlfriend — get the thought out of your head.

ALAN: Well, we might as well go to the lake, just Jake and I. There is nothing else to do. We’ll bring back some pictures for you to see when we’re back.

CHARLIE: (muttering with his hand over his face) That’s exactly what I need.

JAKE: I have an idea. Maybe if we get a notarized letter, we can get you out of here.

CHARLIE: I don’t think that is a very good idea, especially not at this point. And besides, my embosser is not part of exhibit A

BERTA: I can get you out of here. I’ll just sweet talk the guards.

CHARLIE: Never mind the guards, I’m more worried about the judge

SYLVESTER: Are you worried about me? I’ll miss you so much once they let you out.

CHARLIE: Oh my God.

BERTA: Good news, they’re letting you out!

ALAN: They are? They are!!!

CHARLIE: Why? What did I do. What changed?

JAKE: The principal of my school just called and dropped the charges. Since no malicious harm was meant, they decided to just let you out on a warning. But, they warn that impersonating a notary seal, or a notary is a Felony and can result in jail time.

CHARLIE: Oh boy, no more house in Malibu. I guess I got lucky this time.

SYLVESTER: But, I sure didn’t. Will you think of me when you’re back in your cushy house on the beach?

CHARLIE: You can bet I will. (shaking his head and rolling his eyes)

.

You might also like:

Notary Oscars
http://blog.123notary.com/?p=16540

Two and a Half Notaries — learning the ropes
http://blog.123notary.com/?p=13707

Two and a Half Notaries — imparied judgement
http://blog.123notary.com/?p=13207

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