QUESTION
You were given an airbill for UPS. There is a UPS box near you but no UPS station. However, there is a Fedex station nearby that you could use if you paid for the package. The loan is critical and won’t fund if the paperwork doesn’t arrive on time. It None of the contact people on your list are available for an inquiry. Should you use the UPS airbill as instructed, use the Fedex Station or wait until the next day to ask for further instructions?
I liked the venue question. That is a great example of how a wrong instruction could ruin the loan. When to be insubordinate!
ANSWER
NEVER add your own money for shipping; we are not in the favor or money lending business; they will appreciate but it becomes nearly impossible to be repaid.
“The loan is critical” – that is OPP (Other Peoples Problems); we work with what we are given.
As the UPS will not go out that evening it can be sent the next day; wait till next day – converse – and probably earn an additional scanning fee.
The scenario need the following assumptions added:
The UPS station is 30 miles away, it’s late in the day – you might make it and you might not.
The UPS box shows the daily pickup has already been made.
Your client is a new one, that you did not work with before, thus no trust relationship.
You might also like:
Should you send the Fedex right away?
http://blog.123notary.com/?p=16166
I agree, wait until they are in the next day and see if they want them scanned back for an extra fee
Comment by Sunny — July 25, 2016 @ 11:26 pm
I find it is harder to work with UPS than Fed Ex. Sometimes I cannot drive all the way to a UPS office and the driver at the drop box near me comes early some of the time. I have gone there and found the box open with packages in it and the sign says \picked up\.
Fed Ex works on Saturday. I can go to the Airport as late at 8:00 pm week-days and 5:00 Saturdays. They furnish needed supplies.
Comment by Glenda Baugh — July 26, 2016 @ 4:09 pm
Scan the critical docs if you want a back up but drop the docs soon as you can so they go out the next day either way. That box may have multiple pick up times. I personally drive to one that stamps they got t in the morning the next day and it’s their fault for sending me to a signing after four pm and expect to make the last drop. I may also call them at their late night call number and or prevailed them and ask them if they want it late that night they need to either send it sooner or pay extra to take it to the airport UPS center. But stop taking lowball fees or notary work that pays less than 100.00 without fax backs included cause it’s ruining our industry.
Comment by Carl — August 3, 2016 @ 1:42 pm
I am lucky, the UPS Main Bay County Station and Fed Ex Station are just a couple of miles from me. Still like FED EX better as we can get it too them as late as 6:00 p.m. and Saturday until 2 p.m. UPS is 5:30 p.m. Monday trough Friday and no service what so ever on weekends.
Comment by Anne D. Harrus — August 8, 2016 @ 11:27 pm
The companies that schedule closings too late for a drop off need to be prepared to wait one more day for docs. Not my problem. I won’t pay for their shipping.
Comment by Sharon H — September 7, 2016 @ 12:48 pm
Personally, I think way too much is made of the need to drop at a store. This is a business risk for each of us and there are days I decide to take this risk.
Comment by John Axt — September 9, 2016 @ 6:51 pm