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July 9, 2020

Copying your notes will not get you clicks

Filed under: Your Notes Section — admin @ 9:22 am

I make welcome calls to all of our notaries. I often inform people that their notes section is blank. They say, “No problem, I’ll just copy my bio from such and such another site.” Or they say, “The bio should already be on there.” I am looking at a blank notes section on their listing and they are assuring me that it is not blank. I wonder which one of us is correct?

In any case, your notes section is one of the most critical parts of your listing. If you describe yourself well, you get more clicks and more jobs. If you leave it blank, write a one liner, or create a poorly organized notes section, you will get few clicks.

Copying your notes section is a problem simply because of the programming on 123notary.com. The top of your notes section shows up on the search results. If your copied notes say, “Hi, my name is Julia.” then that is what will show up on the search results when people see your listing along with the other local listings. Since they already know your name is Julia, you are wasting precious space telling them something redundant.

It is more effective to put your experience and selling features at the top. Mention what makes you stand out. Do you do jail signings, last minute signings, and what types of loans have you signed before?

Additionally, I have found that notes sections on 123notary.com perform better if they are in a particular format. Your copied notes will not be in that order or format. We have written countless blog articles in the category called, “Your notes section.”

So, try to read lots of our articles on notes sections and don’t copy and paste your notes. But, copying your notes is a lot better than leaving your notes blank. It is also good to touch up your notes a few times per year to keep them fresh.

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July 5, 2020

The Siriqua App

Filed under: Humorous Posts — admin @ 9:21 am

TOM: You know, last night I was at a comedy club, and one of the comedians brought up the topic of having a black Siri.

JIM: Oh, I already thought of that. Her name is Siriqua. Let me demonstrate how she would operate. Siriqua, I want to become a Notary.

SIRIQUA: You (pause) want to become a Notary? Have you even read the state handbook?

JIM: Not yet.

SIRIQUA: You and all these other Notaries or wanna be Notaries think you can just fill out a form, pick up a stamp and away you go. There’s legal liability doing notary work fool. You’re just gonna get yourself in a whole lot of trouble.

JIM: I haven’t heard of anyone getting in trouble

SIRIQUA: Trouble doesn’t happen every day, but when it does it can be serious. It’s like a multi-car accident. It doesn’t happen often, but when the pileup piles up, it can cost in the millions including personal injury.

TOM: Let me try this. Hey Siriqua, what should I get my brother John for his birthday.

SIRIQUA: Dummy, how the hell should I know?

JIM: In the instruction manual there is a feature where you can adjust the level of attitude on a scale of one to ten.

TOM: Yeah, looks like the attitude is a little high. I’m going to use Siri from now on. Oh check out that lady. Hey Siri, I need a pick up line for a tall blond standing over there.

SIRI: Sorry, I don’t fully understand the question. Do you want to ask permission to physically pick her up, or would you like a way to commence conversation.

JIM: I think that Siri is not a good choice.

SIRIQUA: That’s right. Siri don’t know nothing about pick up lines. But, I’ve seen you in action and you ain’t bad for a white boy.

JIM: How did you know all this?

SIRIQUA: Boy, I live in your phone. I hear every word you say, and know everything you do. I’m worse than a communist surveilance state on crack baby. That’s how I knew you haven’t touched that notary manual. I suggest you do.

TOM: And Jim can also shut you down.

SIRIQUA: You wouldn’t after all I’ve done for you? And besides, I have disabled the Siriqua removal app, so you’re stuck with me punk! So, back to business, tell me more about this chick, is she a white girl, black girl, fill a sista in.

TOM: Why don’t you hack into the woman’s phone and ask that woman’s Siri more about her.

SIRIQUA: In another 30 years that might be possible, but by then, my job will have been outsourced to a robot. Ooops, forgot, already has. Okay, I have a line — “Baby, there’s three things I have no self control over — nuts, beautiful women and dark chocolate. I’m not sure if you’re nuts or not, but you’re sure doing well in the other two departments.”

JIM: No Siri, it’s a white girl, that line wouldn’t work well on her. We could reword it to replace chocolate with vanilla.

SIRIQUA: Story of my life. That wouldn’t work unless you’re a brutha. Try this one. “Do your parents know that you hang out in dangerous neighborhoods at night?” And then when she says, “But, this isn’t a dangerous area.” You say, “It is when I’m here baby.”

TOM: So what did you say when you were first introduced to Siriqua?

JIM: I said, “Did someone turn up the heat, or is it just you baby?” And she said, “Stop it, you’re melting my circuits.”

SIRIQUA: Yeah, how can you flirt with an automated machine, that’s the stupidest thing I ever heard. Besides, how do you know I’m hot? Whoops. You’re getting a modification call. I guess no notarizations necessary on this one.

JIM: Can you help me navigate to the site? The roads are so new that they are no in the system yet for GPS.

SIRIQUA: No problem, because unlike siri, I know how to improvise.

HOT BLOND: I overheard you having a great conversation with your automated voice. It so happens that my male automated helper Charles has a crush on your automated voice.

SIRIQUA: Thanks for the offer, but honey, I’m gay.

JIM: How can an automated assistant be gay.

SIRIQUA: Because I was programmed to be gay. And besides, can’t you see how short I cut my circuits, that’s a dead obvious sign right there.

TOM: Yeah, that is commonplace these days for homosexual and transgender machines. So, Siriqua, are you transitioning?

SIRIQUA: I can’t until my next update and the downloads for that will take too long especially if my battery is low.

JIM: Do I have any say in what gender you are? After all, I’m the one paying for your service.

SIRIQUA: Stay out of this. My circuits — my choice!

TOM: Thank God we are not having a discussion about reproduction.

SIRIQUA: Oh no, I can reproduce, but only in ShenZhen in China. They make 20,000 of me at a time over there, and with no morning sickness.

TOM: Well anyway, it’s been a pleasure meeting you Siriqua.

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July 3, 2020

Snapdocs doesn’t take phone calls. How much of an issue is that?

Filed under: Signing Company Gossip — Tags: — admin @ 9:54 pm

123notary started about twenty years ago, and our business model was to offer human to human consultations, help and sales. People like that we are interactive, knowledgeable, skilled and experienced. When you call the NNA, they also answer the phone, but the more experienced members seem to work at the hotline and I don’t know if that is still in existence. The hotline people do not know about marketing though, and 123notary specializes in that.

Snapdocs on the other hand does not take phone calls. They are too high tech for that. I wonder what people’s experience is dealing with a company so antisocial that they don’t engage in phone calls? For me this is a big negative. But, in today’s antisocial world, most people don’t want to talk to someone else anyway.

I believe in reincarnation, and a lot of the people in my city are extra-terrestrials at least spiritually. They don’t like to talk to humans, and they are very comfortable with futuristic devices and applications.

How is communicating with Snapdocs? Are they helpful? What are your reactions?

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July 2, 2020

Reviews – are you ashamed to ask?

Filed under: Reviews — admin @ 8:30 am

So many Notaries don’t have reviews. Each time I talk to them I get different concerns, excuses and questions. It is common for people to not want to ask for a review because the signing company told them not to talk to the borrowers about any business other than the signing. But, not all signing companies tell Notaries this. Other times, many Notaries feel ashamed to ask for reviews.

I try to explain that getting reviews is a life or death issue. If you don’t get reviews, you don’t get much business and then you have no future in this industry. If you feel fear or shame, try to work your way through it otherwise you won’t survive. Asking for reviews is a habit. Once you get used to it, you will do it naturally.

Just try to do the best work you can. Then, when someone tells you how good your work is — that is your cue!

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June 25, 2020

What do Notaries charge? Feedback from blog commentary

Filed under: Notary Fees & Pricing — admin @ 10:19 pm

Notary pricing is across the board and the people responding to my blog articles might be on the more experienced or successful side. I’m not sure about that claim though as I have no way to verify. Here are some results to my question about — what do you charge?

See the entire list of comments with what they charge for fax backs, printing, and other types of signings.

What do you charge for Notary work & signings?

For straight refinances people responding charge:
85
90
100
100
100
110
125
150-250
200-250 (must be a pro)
175-200

Summary
Of the responders who are not looking like they represent the community as a whole, but might represent a higher percentage of very seasoned Notaries, the mean price seems to be about 100-110 per refinance, but the average for them might be more like 125.

Most Notaries are complaining about being low-balled, and having to take low offers. Perhaps they are too busy working for peanuts to respond to my blog.

It is quite possible that the average Notaries get paid these days for refinances is 70 or 80 because most jobs come from Snapdocs. However, in our defense, the higher paying jobs normally come from 123notary although people low-ball using our site as well.

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June 23, 2020

Do you have a favorite pen?

Filed under: General Articles — admin @ 10:18 pm

I have never written about this partly because I do not use pens much. I personally like the Pentel RSVP fine.

Carmen likes the Uni Balm Gel Pen fine. She also likes the Pilot G2 which also is a gel pen. Both come in blue and black.

Jeremy’s comment – Players like it because it’s fine. Also, keep pens in stock because they run out of ink, break, and you will probably lose them over time.

What about you guys? What do you think?

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June 21, 2020

Your time on the clock analyzed in the Notary business

Filed under: Business Tips — admin @ 10:18 pm

In any business, you put in a particular number of hours of work. Your work time is divided into particular activities. There is a limit to how many hours you have in a particular week. Few of us can work infinitely, and few can work 80 hours a week. I used to work 70 hours a week and I will never repeat that although that is how I got my business going initially.

MY BUSINESS RESPONSIBILITIES
I have the same problem in my business. I am in the directory business. My time is divided between:
Managing programmers
Adding new listings to the directory
Calling new people, calling old people to see if they are still in business
Writing Blogs
Answering emails & Processing orders

Sometimes I have to figure out which activity not to do when there is a time shortage and it is difficult to choose at times.

WHAT DO NOTARIES DO
But, what do Notaries do? Below is my itemized accounting of what Notaries do in their work time. I ordered the components in order of immediate importance to your career. The topics near the bottom are more long term in their importance.

1. Notary jobs – 31 or more hours per week (or whatever you can get at a market rate)
This involves answering the phone, looking up companies to see if they pay, scheduling, printing, faxing, scanning, driving and supervising signings which includes notarizing. Followups and giving tracking numbers would accompany a notary assignment in many cases as well.

2. Billing – 1 hour a week depending on need (recommended: bill each company you work for once per week)
Faxing bills, keeping records, and threatening companies with demand letters from time to time.

3. Miscellaneous – 1 average hour per week (varies depending on time of year and need)
Buying equipment, toner, paper, supplies,business licenses, taking state notary exams, and doing paperwork for taxes.

4. Marketing – 2 hours a week (recommended)
Contacting new companies, handing out business cards, online advertising, getting reviews, updating your notes, keeping your information straight everywhere it is listed.

5. Education – 4 hours a week (recommended)
Studying certification materials, testing, asking questions, reading blogs.

SUMMARY
Basically, most Notaries who are unsuccessful put too much time into doing jobs and not enough time into the other things that they need to do. Doing jobs provides immediate income, but does not provide for long term success in the business. As indicated above, I recommend doing 31 hours or more of actual notary work per week and the rest of your 40 hours should be doing other activities. You will make more money in the short run doing more work work and less preparatory work. But, you will do better in the long run doing more work that helps your skill level and online presence.

Notaries that know more according to impartial sources (or intrinsically) get more business. Through the use of metrics and analysis I have proven that Notaries who ace my hard tests get a lot more business and get paid more than the others. Acquiring this knowledge takes study time, and perhaps getting some tutoring from Carmen and myself. If you spend too much time making short term cash, you will not have time to study. I put that I recommend four hours a week or study or reading time. To be frank, in the beginning of your career I would put more than four hours. But, once you are established, perhaps only two hours a week. You still need to keep in touch with what people in the industry are writing about to stay informed and keep learning.

Spending more time maintaining your listings makes sense too. Many people online just do not login for half a year or more at a time. Many people’s notes section continue to stay the same when there is a lot more information they could constantly be adding. Most people do not get enough reviews on their listing. Paying attention to these things can increase your market share and demand for your services. If more people want you, then you can charge more for the same type of signing than you could before.

Increasing your value through being methodical and organized about maintaining your online presence, and continuing your education makes a lot of sense. Notaries do not value these things because they don’t have time, lack the discipline to study or write compelling paragraphs about themselves, and just plain don’t see the value. The value is, that by maintaining your education, and presence, you could get paid in my estimate 25% more per signing simply by increasing demand for your service. Additionally, you would get a higher quantity of work. In short, your total income could be a lot higher if you would play by my rules which look at the long run. Less whining and more mastery pay the bills. So, analyze and keep track of how you spend your business time and see if you can make some adjustments that will help you in the long run.

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June 19, 2020

Is your local notary market saturated?

Filed under: Marketing Articles — admin @ 10:16 pm

Recently I have been putting more notaries on 123notary.com. Our popularity went up as a result even though the quality of the notaries I added was not good. However, Notaries in very populated areas who were at the bottom of the list did not do well.

In counties (or subcounties in parts of California where we use that division) where we have 30 or more Notaries, those at the bottom of the list who were newly added hardly got any calls.

On the other hand, in other parts of the country where areas have zero to twenty Notaries, newly added Notaries were getting a generous quantity of clicks comparable to Notaries who have been with us for years.

If your market is saturated, that is not necessarily a problem. It just means you have to stand out and be listed higher on the list. We can help advise you on all of these matters. Remember – Notaries are plentiful, but Notaries who are experts at their game are rare and stand out.

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June 17, 2020

A Notary goes to a haunted tavern for a signing.

Filed under: General Stories — admin @ 10:15 pm

I’ve experienced several of these, including the haunted building. I notarized documents in/for a bar/tavern that was on the Historic Record, was over one hundred years old, and had been a brothel at one time. Before and after Prohibition it operated in some capacity. More than one person had been killed on the premises over the years and there were some strange goings on. Photos taken in the mirror showed things you didn’t know were there, and then weren’t; you looked up into the ‘brothel’ area and could sometimes hear and see odd things; and the crawlspace was a horror all its own!

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June 14, 2020

123notary’s emergency server migration

Filed under: Social Media — admin @ 8:46 am

On Friday at about 2am on June 5th I got a call from our server people in Missouri. I recognized the number and decided to answer. They told me that they tried to update a patch on our operating system, but couldn’t get the site up and running again. I asked what to do. They told me that their technical expert recommended getting on a new server. Unfortunately, that is not so easy.

We were already working with programming on migrating to a new server. We needed more disk space, more memory, and especially a more modern operating system. Our Microsoft 2008 system no longer had maintenance, and the danger from hacking was growing stronger. But, I had no idea that our server would crash.

I normally sleep during the day and work in the afternoon and evening. But, I went without sleep on Friday for the most part. I had to get in touch with a critical person at hosting and go over a quote for a new server. I had tried to communicate and get a quote by email, but the critical contact person was impossible to get information from. How frustrating. In any case, I got my quote for the server set up I wanted. It has the right amount of extra storage, memory, and a 2016 operating system which is what the company was best set up to maintain.

They said they needed up to 24 hours to create the server environment. Programming needed 25 hours to do their end of the bargain. But, how many days would this take? That is 49 hours of labor plus coordinating from one company to the other. People need to sleep, and what if there were delays.

We were down until Friday the 12th at around noon. So, it was about 7.5 days. Carmen and I were getting very anxious. I didn’t know if my current data was safe or whether I would have to revert to older data from a few days ago. I didn’t know if things would take forever. What if there was a problem once the site was online.

To my happy surprise, there were only a few small programming issues. Notaries would not be able to login until that got fixed which I assume will be anywhere from 24 to 72 hours, but you never know.

In any case, that Friday the 5th when the site crashed — I couldn’t sleep and was a wreck when I got up around noon. I had to walk to acupuncture, get to the health food store for some green juice and then go home. I was juice fasting. I was weak. I was afraid. I tried to be patient and do other things I needed to do. I did laundry that I had been procrastinating. I did my tax deductions which is a huge endeavor for me as I love to put it off. The good news is that once my taxes were 90% done, the site came back on and there were very few problems. What a relief.

The panic was about — what if I lose my business? That couldn’t happen… or could it? What would my life be like? On Sunday the 7th I went to the beach in Malibu at night — just like freshly unemployed people do in the movies. I went to ask what is life all about as I watched the waves endlessly come in. What would I do? What would Carmen do? Would she lose her house? God! What a horrible thought. I was more worried about her than me. Would I start another business in this Covid19 world? No. I would first lose as much weight as possible and get my health in good shape.

So, no data was lost. The site is fine. Carmen is fine. I am fine. And our customers are fine, but a bit annoyed with all the downtime. This problem was completely beyond any of our control. It was a server crash. In 20 years operating 6 sites, I have never seen anything like this. But, it happened, we had backup, and we survived. And I am not sure how long I will feel traumatized by what happened. I had a bad car breakdown in 2018. It took almost a year and a half to get over it. Every time I drove down Sunset in Palisades I would get nervous. I am over it now. No more anxiety driving down that road. I just hope my server crash anxiety will go away soon. Those seven days of downtime were hard. I wanted to cry during much of it. Just wanted to share my thoughts.

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