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July 9, 2016

Global Notary

Many Notaries have done jobs for Global Notary. But, what are they saying?
http://www.123notary.com/forum/topic.asp?TOPIC_ID=2517

lsaversl
“Just got a call from Global Notary-print 2 sets (150 each), drive 50 miles round trip, fax back 150 docks, for a whopping $30.00-I was about to tell them (are you insane), but just said I was very booked up.”

Minnesota7
“I completed some 15 closings up here in northern Minnesota for Global because they had no choice but to pay my travel fees. Only 2 or 3 travel where we go. In town I refused their starting fee $40. I would burst out laughing. My problem was they would call and ask if I was going to be on time, every closing. The last two they actually called the borrowers to see if I was there. Some snot nose brat called me from global and said don’t take it personal, they do that to all notaries. I asked for the home phone number to the Owner of Global so I could call him or her every morning at 4am and ask them if they were going to be on time for work that day. Now I have received 3 different 1099’s from them. They need professional help. I got along ok with one scheduler but I told him to see to it that they take me out of their system and don’t ever call again. Plenty of good companies still out there. MN7”

Joelbenedict
“I made an error in the date of the borrower certification. I then scanned 201 docs back without catching my error. Global Notary sent me an email giving approval to drop the docs. I called the next day to confirm that I had approval. I dropped the docs. Four days later, Global Notary contacts me to notify me that there was an error in the borrower certification and that Old Republic (the title company) had rejected it. I completed an acknowledgement, scanned it back to Global Notary, cc’d Old Republic. Two days later, Old Republic approved the acknowledgment and Global Notary told me to overnight the acknowledgment at my own expense or for a $20 reduction in my fee. I didn’t have my notary stamp or the document at home–this was six days after the signing. I printed another copy of the acknowledgment, filled it out by hand, and faxed it to Global Notary. I paid for the label online through USPS’ website. It cost $18.11 to Express mail it flat rate. 10-24 minutes later, Global Notary called me to tell me that Old Republic likely wouldn’t approve the handwritten copy. I griped to corrections about their not catching the mistake in either of the two approvals and expecting me to take the expense hit.

Their response was that they do what they can. I couldn’t get them to budge on any kind of action to prevent it from happening again, or even that they had made a mistake in not catching my mistake. The day after, Global Notary contacted me to tell me I’d have to ship the acknowledgment that was approved on day four because Old Republic had rejected it. I went over Global Notary’s heads and called Old Republic; I told Old Republic Title the same thing I’d told Global Notary, that Kentucky doesn’t require notary stamps, our signature and serial numbers are considered our seal; Old Republic said that the lender had rejected it. I had the approved acknowledgment with me this time; I paid for the shipping and put it in a box (a non-USPS flat-rate regular cardboard box). It cost $16.99. Now I’ve got to wait and see if there’s any more noise with this signing. I took it for $85, printed out 422 pages of docs, drove 26 miles total, have put at least 11 hours into this signing, and took a $35.10 hit in expenses. This is probably my sixth signing with Global Notary, but this one has been a poor experience. The other signings I got for $60-70.”

M.Quednau
“Never leave your fax machine unattended before it is finished. Just because a borrower “thinks” he knows what he is doing you ALWAYS check for errors. Always ask about fax backs before you agree on a price taking that into consideration before you agree to do the signing. Sounds like you should have been more proactive in checking for mistakes and making sure the fax went through and if the fax didn’t go through wait till you come back after the holiday (since it was only one day) and tried again to fax. Global pays on a timely basis. If I were you I would rethink working for them again if they were willing to pay your price. I think all the calls are because one hand doesn’t know what the other is doing. None the less it is very annoying. ”

NotaryMark
“I am aware that Global Notary Inc are low ballers, however their tactics and fees have finally become preposterous.

Yesterday I was called for a Mortgage signing, i verified it was a normal signing on the phone, then verified there was about a twenty page fax back, ok I said for $75. Yes thats low but it was close to where I live and a quick return.

HOWEVER…on documents arrival I find that the fax back is nearly fifty pages and this is a refinance where the total pages of documents are 187! So that would be X2 prints 374pgs and a fax back!!

Unfortunately I had to cancel this appointment because of a family crisis, sudden and unexpected”

.

You might also like:

The 90 days no payment list of signing companies
http://blog.123notary.com/?p=15887

The met my fee list of signing companies
http://blog.123notary.com/?p=16979

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10 Comments »

  1. These are the biggest of the LOW BALLERS in the in the industry. PERIOD. IGNORE THEM.

    Comment by Bill — July 18, 2016 @ 4:41 pm

  2. Glad to see some notaries are waking-up to the fact that most Notary companies will try to find and/or con someone into meeting their “clients”.
    Most of the signing agents in my area now won’t take anything for less than $150.

    Comment by GP — July 18, 2016 @ 4:45 pm

  3. I get calls and emails from Global Notary ALL THE TIME, even after being asked to be taken off of their list many times. They pay $60 for refinances here in my area, and I am sure that they are baby-sitters as well. I might have done one signing for them a long time ago, but never again. I have been a CNSA for over 12 years now, and I think that my experience They can find a newbie to do their low ball signings….I won’t.

    Comment by Ruth Simons — July 18, 2016 @ 6:56 pm

  4. After 17 years of experience and being a compulsive record keeper, Charging 125. on overage for an appointment and doing 650 appointments a year, your net profit is about 50% of what you charge if all things go right. That is what you make. The less you charge and the less appointments you do a year equals making next to nothing. Fast food jobs/service industry will give you a higher income.

    Comment by Dan Serbin — July 18, 2016 @ 8:34 pm

  5. For faxing and scanning, please invest in equipment that is made for high volume, the toner is also less per copy. Worth it in the long run if you plan to stay doing this. Also, for faxing and scanning back, again, get a fast, good machine AND most important is subscribe to fax.com or one of the computer fax services because it saves a copy of whatever you fax or scan in your scans file so you can always catch companies who try and say you didn’t do something when you did. Any document that they say has some kind of problem, always insist they send it to you to clarify whats wrong and tell them you keep a file on any mistake. Many times, they will not ask you to complete their request because they are trying to get an acknowledgement out of you to stick to some other document that you never had in the first place, because they don’t want to pay you to go out again to do something they actually forgot in the first place.
    In California we cannot make corrections or send out loose certificates. In those cases , we have to go out and have the borrower re sign the doc and do an acknowledgement for the new, current date (no backdating). I suggest putting a sticky tab on every page you notarize or have anything to do with which makes it easier to double check even if you flip through all your docs several times the way I do. Get those rubber finger tips to quickly flip pages with. If you don’t have a diagnosis of Obsessive Compulsive Disorder when you begin this work, you will definately acquire a severe and debilitating case of OCD in order to be effective at this work.

    Comment by Dan Serbin — July 18, 2016 @ 8:52 pm

  6. Am I the only one who has had success with Global Notary? Yes they low-ball the fee on the initial contact but I have been able to negotiate higher fees every time. They pay a bit slower than others but their signings are complete and I find they are very responsive to questions. Generally I am happy with them.

    Comment by Gary Benson — July 18, 2016 @ 9:21 pm

  7. Most highly unprofessional organization out there. They are wantabes. I could go on and on about experiences I have had. Several borrowers have asked, “Who are these people you work for?’ They drilled me and drilled me.

    Comment by Annette Fowler — July 20, 2016 @ 3:44 am

  8. I’ve done 2 signings for Global Notary. I’m getting back in the notary business. I too, think $60 is a rip off. Before I got my commission, I was getting a emails to take assignments for $150-$170. Can anyone give me advice? Reputable signings companies who pay good? Thank you

    Comment by Carisa Wilkey — July 28, 2016 @ 9:36 pm

  9. They called me when they can’t find and meet my fee.

    Comment by Ramon V — September 4, 2016 @ 7:16 pm

  10. I just received a email a 4 o clock in the morning. I emailed them back. I would never send my information over the Internet of a company I have never worked. Especially one the emails me and wakes me up at 4 in the morning. To take me off their list. People we need to stick together
    Low balls need to be told no for that price
    They get 150 to 200 and give you 55 to 75 and expect you to indure the expense of it
    Tell them no. If they can’t get anyone then they either raise their prices or go out of business. They are nothing without you

    Comment by M Laher — October 11, 2016 @ 1:37 pm

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