I remember out old blog which was a favorite entitled, “Don’t put the Fedex in the drop box.” This article should be entitled, “Put the Fedex in the Staffed Station’s drop box as fast as possible.”
My question that I asked many Notaries was…
A Notary did a signing for Joe. Joe signed all of the documents except for the Flood Disclosure which he wouldn’t sign simply because his lender Chad never got back to him about the document. Joe and the Notary waited for 20 minutes with no return call. So, the Notary loaded up the documents and put it in the Fedex. The Notary is driving away and it is about noon-ish. Should the Notary take the Fedex straight to the Fedex station or wait?
Answer #1.
Most Notaries claim that it is good to hold on to the package just in case the Lender calls. But, if the Lender calls, do you really have time to go all the way back to the borrower’s house to sign a single document and stay on the phone for half an hour? Don’t you have anything else to do with your life? The Lender never gave you instructions to wait, so why wait? Additionally, there are many reasons why waiting could sabotage the loan. 123notary has heard of various situations where a Notary forgot to come to an appointment or drop a package. These include:
(a) The Notary got another rush job at the last minute and forgot all about dropping the package off.
(b) The Notary’s six year old daughter hit her head and he had to come rushing home and forgot all about the Fedex.
(c) The Notary got hit by a car and was so shaken up he forgot to send the package.
In real life, unexpected situations come up more than you would expect. If that Fedex doesn’t get sent out, the borrower could lose his loan and his lock. There is no reason to keep the package. The document that was not signed was NOT A NOTARIZED document. The borrower can handle it on his own.
Answer #2
Drop it off as fast as possible.
The Lender might not like that you didn’t wait. But, why should you let him waste your time unless he is paying for your time. It is the Lender’s fault for not explaining the document to the signer before the signing. It is the signer’s fault for not signing the document. Why are you holding yourself hostage for the convenience of people who sabotaged their own signing? They are not paying you for your delay. Go on and get to your next item of business and let these nitwits deal with their own problem. The borrower’s copies will have a copy of the disclosure or the Lender can email another copy.
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You might also like:
The Notary, The Mafia & The Fedex Drop Box
http://blog.123notary.com/?p=6867
Don’t put the Fedex in the drop box
http://blog.123notary.com/?p=2831
I always try to accommodate “reasonable” requests by lenders or title companies. And, I have had them make requests beyond the scope of the original signing. And, I’ve accommodated those – for an additional fee, unless it means waiting for 10 minutes. Beyond that, if they want to split commissions with me – we can talk.
Comment by David Krause — March 11, 2016 @ 6:02 pm
This has happened a few times related to an error on the \old\ HUD-1 form – I never ask anyone to sign any form that has an error that cannot be corrected at the table — this in my view is a Lender or Title problem to correct – Since this is not a Notarized Document I will wait a reasonable time at the table waiting for a return phone call but then wrap up the closing with the other signed doc’s and send off in next UPS/FedEx
Comment by David Bentley — March 25, 2016 @ 8:54 pm